We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Cleveland

Certificate of Excellence
GreenLeadersBronze level
2.5 of 5
Hotel website
Hotel deals
Hotel packages
2815 Westside Drive NW, Cleveland, TN 37312
Special Offer
Double Rewards Points!
Fairfield Inn & Suites Cleveland
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #6 of 22 Hotels in Cleveland
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 6 days ago
FLSteve72 Wellington, Florida
Add Photo Write a Review

130 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    59
    47
    16
    2
    6
See reviews for
55
22
10
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
  • All months
    (130)
  • Mar-May only
    (29)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (32)
All months
Wellington, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This review is way over due so sorry for the delay. What a great experience we had, it was just a stroke of luck with this hotel. After driving a full day I was looking for a hotel calling all the hotel chains and even calling some hotels direct. We were in luck, we stopped in and asked if they... More 

Was this review helpful? Yes
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

FLSteve72 thank you so much for taking the time to write about your experience at our hotel. Thank you for your suggestion about adding another waffle station. We will definitely take that into consideration. I am glad that you found our hotel to be clean we have a wonderful staff that works very hard to make sure it stays that... More 

Neptune Beach, Florida
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was clean and the breakfast was decent in the morning with eggs and some kind of meat. The coffee was absolutely terrible. Hopefully someone can get that changed. The service was good, no real complaints.

Was this review helpful? Yes
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

I an glad you enjoyed your stay at our hotel. I will be sharing your review with our team. Thank you so much for taking the time to leave a review here for us. More 

Vanceboro, North Carolina
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We were here for a week as my daughter was attending Teen Talent at Lee University. The facility is in a great location as it's conveniently located to a lot of things and is clean except for the carpet in the room needing a shampooing. I also think that housekeeping might have been in a rush as our room wasn't... More 

Was this review helpful? Yes
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

lori241972 I am and I know my staff will be happy to hear that you will stay with us again when you come to Cleveland. It is always nice to get constructive feedback from our guests as our goal is to improve one day at a time. Thank you so much for taking time out of your day to leave... More 

near Chicago, IL
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When a hotel is located near a highway exit, we understand that there’s apt to be some noise from the road, but the combination of it and an alarm going off in the middle of the night from an adjacent Veterinary Clinic was ridiculous. We were in the area to attend a wedding, and had planned a 3-night stay. We... More 

Was this review helpful? Yes
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you so much for taking the time to offer your valuable feedback for us. I would like to apologize on behalf of the entire staff here for the issues you experienced at our hotel. I know that a long night of no sleep makes for a bad next day and it seems like you had two of those with... More 

Georgia
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 20, 2015

The rooms were clean/ The hallways were a bit hot. The room was nice and cool upon our arrival. Our room was close to the interstate so a bit noisy at night if you are use to total quiet at night. The beds were comfortable. The breakfast was good with waffles, bagels, muffins, cereal, scrabbled egg, sausage, juices and milk.

Was this review helpful? Yes
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

It was very nice if you to take time out of your day to write us review on our hotel. I am so happy that you enjoyed your stay and also used our breakfast. I have shared your comments with our hotel staff and they were so happy to hear that. I hope that the next time you are in... More 

Spring Hill, TN
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 20, 2015

We recently stayed one night here before rafting the next day. We always stay in Mariott hotels because my mom is a rewards member. Everything was fine as far as check-in, service, and cleanliness. However, none of us slept a wink. The beds were very hard and after a day of travel in the car, it would have been nice... More 

Was this review helpful? Yes
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you very much for taking the time to write a review of our hotel. It is always great to receive helpful feedback. I would like to apologize for the issues you encountered during your stay with us. Thank you again for giving us the feedback on the breakfast. This is an area we are constantly trying to improve upon.... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 11, 2015

Stopped after a long day of travel.. Beautiful room & set-up.. Had king bed in a semi private room & pull out couch bed.. 2 tv's, & nice large bathroom!! Very clean & comfortable.. Had hot & cold complimentary breakfast options.. Fairfield Marriott is now my new fave hotel :) you'll be seeing us again

Was this review helpful? Yes
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to leave us a review. I am always so glad to hear when people have a great stay. I have shared your feedback on our breakfast and rooms with the necessary departments. They are always so happy to hear such positive feedback. I hope that the next time you are in Cleveland you would... More 

Kissimmee, FL
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 6, 2015

The staff at this Inn was very friendly and helpful. The breakfast buffet was excellent and the ladies working it were a pure pleasure to dine with. Rooms were good. The only negative thing I can say is that our bed was slightly firm for my likings. My husband was fine. I would stay here again

Was this review helpful? Yes 1
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you so much for taking the time to write such kind words about our hotel and staff. I will surely pass along your kind words to all of our staff . I hope that the next time you are in Cleveland that you will allow us the pleasure to serve you once again. More 

Greeneville, Tennessee, United States
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 26, 2015

I love the big beds and the many pillows. I stayed facing the parking lot and it was very quiet. But a friend stayed facing the interstate and he said he could hear the big trucks. All I know is that I had a microwave, a fridge, and free wi-fi and the windows would even open (a little bit) so... More 

Was this review helpful? Yes
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

We are always happy to get a great review like this one. I know our staff will be thrilled with your positive comments about our hotel. It also good to hear that you made good use of our in room amenities as well. I hope that the next time you come thru Cleveland we will be your number one choice.... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 24, 2015

Driving north from Louisiana we need a place to stay near Chattanooga or Knoxville. This hotel has excellent reviews and locatedfor easy access. Some reviews have complained about road noise but we did not find it a problem.The room was comfortable and reasonably spacious with two televisions. It was clean and comfortably furnished. The king bed was comfortable. The bathroom... More 

Was this review helpful? Yes
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

It is always so nice to read a review like this. All of our associates work so hard and to get a review like this goes a long way when we share it with them. I was very glad to hear that you found our rooms to be clean as well as spacious. I really hope that next time you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
Room/suite (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (6)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Cleveland
1.3 mi away
Hampton Inn Cleveland
Hampton Inn Cleveland
#1 of 22 in Cleveland
4.5 of 5 stars 328 reviews
0.7 mi away
Wingate by Wyndham Cleveland
1.4 mi away
Holiday Inn Express Cleveland Northwest
Show Prices
Show Prices
Show Prices
1.1 mi away
Clarion Inn Cleveland
Clarion Inn Cleveland
#7 of 22 in Cleveland
4.0 of 5 stars 62 reviews
1.7 mi away
Baymont Inn & Suites Cleveland
0.8 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#10 of 22 in Cleveland
3.5 of 5 stars 122 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay