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Fairfield Inn & Suites Cleveland

2.5 of 5 2815 Westside Drive NW, Cleveland, TN 37312
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Fairfield Inn & Suites Cleveland
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Fairfield Inn & Suites Cleveland
Fairfield Inn & Suites Cleveland
Fairfield Inn & Suites Cleveland
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117 reviews from our community

Traveler rating
    54
    43
    12
    2
    6
See reviews for
49
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22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Room was nice. It has a fridge, microwave and coffee pot. Hotel has free breakfast and an indoor pool. It was 24 degrees outside but we were in the pool. Hotel is near several restaurants. I would stay here again.

Was this review helpful? Yes
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to share your experience with us. We are glad you were able to enjoy our amenities and take advantage of our indoor pool even though the weather was cold. We look forward to seeing you again next time you are in Cleveland! More 

Orange, Virginia
Top Contributor
254 reviews 254 reviews
106 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 1 week ago

Desk staff was friendly. Room was getting a bit worn. Neither of the two electrical outlets in the desk lamp worked which made it harder to use my laptop. The thermostat was not regulated. My thermometer showed the room at 68 and the hotel control showed 77. With the thin duvet the hotel supplies, it's easy to feel the chill... More 

Was this review helpful? Yes
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to share your experience with us. We are so sorry we did not meet and exceed your expectations. I have shared your room inconvenience with the heating system with our Chief Engineer and we will get to the bottom of what was causing the issue with the temperature difference. I have also spoken with... More 

Top Contributor
114 reviews 114 reviews
40 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice, clean, roomy. Nice breakfast bar but we had very little sleep because it was so close to an interstate ramp. As nice as it was, there is no way we would visit here again because of the noise.

Was this review helpful? Yes
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for sharing your experience with us. We are so sorry that you had trouble sleeping due to the noise from the interstate. We have done everything in our power to reduce the level of noise coming into the building, including installing double insulated windows. Our location next to the interstate does make it difficult to eliminate all the... More 

Top Contributor
84 reviews 84 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Drove from Cincinnati to Cleveland Tennessee to take in a basketball game - Christian brothers at Lee University. (CBU won - barely.) This FF Inn was selected as I try to stay at Marriott family locations, plus this hotel is highly-rated on Trip Advisor. Good choice. Friendly greeting, good explanation of facilities, pool, free breakfast. Oh yes - excellent cookies... More 

Was this review helpful? Yes
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to share about your experience at our hotel. I am very happy that we were able to meet and exceed your expectations while you were our guest. We look forward to seeing you the next time you visit Cleveland! More 

Heartland
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed November 9, 2014

Once more on the north-south expressway to Florida, and an overnight needed. We usually look for Marriot properties because of the excellent bedding. This unit, however, lacked those qualities, and the road noise was awful as the hotel backs up to the Interstate. I would recommend travelers seek alternative destinations in this delightful town.

Was this review helpful? Yes
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for sharing your experience at our hotel with us. We are sorry that we were unable to exceed your expectations while you were our guest. We have done everything in our power to limit the amount of road noise that comes in off the interstate, including installing double pained noise reduction windows in the rooms that face the... More 

Windsor
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 1, 2014

We stayed here the evening of October 28th. We were on day one of our long drive back home from Florida and we needed to stop for the night. One of our usual accommodations we had stayed at previously were full that evening and we tried our luck here. So happy that we did! The young lady at the front... More 

Was this review helpful? Yes
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for sharing your feedback with us on your stay! We are delighted that you enjoyed your time with us and that you found the hotel to meet your expectations. We hope to see you next time your in town! More 

Ormond Beach, Florida
Top Contributor
109 reviews 109 reviews
36 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed October 17, 2014

This hotel is everything you would expect from a Fairfield Inn and Suites. The property is clean and well-maintained. The young woman who checked me in was very friendly and helpful. What a sweetheart! Breakfast was good and I made ample use of their business office without any problems. Highly recommend this property.

Was this review helpful? Yes
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you so much for taking time to share your experience about your stay with us. We are delighted that you enjoyed your stay! We look forward to seeing you next time you are in town. More 

Alabama
Top Contributor
263 reviews 263 reviews
52 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed September 14, 2014

My sister and I spent one night here and totally enjoyed the stay. The property is well kept and pretty. Our room was spacious as was the bath. The entire property looked new and our room and bath were sparkling clean. The female who checked us in wasn't the most friendly in the world, just okay. However the young lady... More 

Was this review helpful? Yes 1
Dallas/FtWorth, TX
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 17, 2014

Cleveland is an inviting town 20mins outside of Chattanooga, but there is still a big city feeling. The property is conveniently located just off the interstate less than an hour from several local attractions, such as Lost Sea Adventure, located in a much smaller community. Heading into Downtown Chattanooga for the evening is only a short drive as well. Staying... More 

Was this review helpful? Yes 2
Rome
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 14, 2014

This hotel was a pleasure to stay at for an evening. Everything about this hotel was top notch. Employees were friendly and helpful. Everything in this hotel looked brand new, from the lobby to the breakfast area to the king suite. The king suite was of a design I have never seen before. Semi private area separate from the bedroom.... More 

Was this review helpful? Yes 1
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to share your feedback with us. We are glad that you enjoyed your stay, and I am glad that our staff was able to take care of you while you were here. I will share your comments with them at our next hotel meeting. We take pride in our hotel and try our best... More 

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Additional Information about Fairfield Inn & Suites Cleveland

Address: 2815 Westside Drive NW, Cleveland, TN 37312
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cleveland 2.5*
Number of rooms: 1
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Also Known As:
Fairfield Inn & Suites Cleveland Hotel Cleveland
Fairfield Inn And Suites Cleveland
Fairfield Inn Cleveland
Hotel Style:
#3 Green Hotel in Cleveland

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