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Douglas Inn & Suites

2.0 of 5 2600 Westside Drive, Cleveland, TN 37312
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Douglas Inn & Suites
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Douglas Inn & Suites
Douglas Inn & Suites
Douglas Inn & Suites
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55 reviews from our community

Traveler rating
    27
    12
    9
    4
    3
See reviews for
18
9
10
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (10)
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    (16)
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    (17)
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    (12)
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1 review
5 of 5 stars NEW

The staff was super nice and the room was clean. I like the fact that thy locked the doors at night. Breakfast was good. The beds were really comfy too. We felt really safe there! We will be back in the near future!

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Pt. Pleasant, Wv
1 review
5 of 5 stars Reviewed 1 week ago

We were very tired, stopping along the way during a winter storm. Divine providence found us this great place - excellent facilities, clean as a whistle, fairly new, and the price was great even before the AAA discount! I would highly recommend this inn. Very restful. Cracker Barrel next door. Quiet. Just can't say enough!

Was this review helpful? Yes
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

I am so glad you enjoyed your experience with us. We strive to keep our guests satisfied and happy. We take good care of you if you are spending just one night or several nights, you will always be met by friendly staff and excellent service. Please stop by again soon. More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This establishment is located just off the Hwy 60 exit of I-75 in Cleveland, TN, next door to the Cracker Barrel. I found my room to be quite spacious (2 Q beds), with all the necessary amenities - microwave, fridge, hair dryer, ironing board & iron, etc. The staff was extremely nice. They provide a hot breakfast including eggs, gravy... More 

Was this review helpful? Yes 1
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

Thank you for choosing the Douglas Inn and Suites, we are so glad we met and exceeded your expectations. We understand the need of traveling guests and we seek to do our best in satisfying your needs. We pride ourselves in providing clean rooms and a hearty breakfast, not to mention friendly and helpful staff. We hope to see you... More 

Morristown, Tennessee
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this trip because of the reviews on Trip advisor and it was very nice, especially for the price. It was super clean with a friendly stafff and a good location. The bed was big and comfortable. Not a large room but everything you needed. It was very quiet and even though we left the dog at home they... More 

Was this review helpful? Yes 1
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

Thank you for choosing to stay with us Ms. Beverly and we certainly appreciate your rating of our hotel. Your furry family member is always welcome to stay with us again because we understand how important pets are to some of our guests. We strive for excellence in service and your comments drive us to reach even higher. More 

Bellevue, Ohio
1 review
5 of 5 stars Reviewed January 22, 2015

This is the first time we stayed at a Douglas Inn. Must say it was the BEST STOP we have made in many of years on the road..NICE PEOPLE,ROOM,and every thing else. Good breakfest,computer use, Realy cant say anything we didnt like. Deran & Arlene Hensinger dhah@wcnet.org

Was this review helpful? Yes
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

Thank you Dean for staying at the Douglas Inn & Suites and I am so glad you had a pleasant experience for your first stay. Please don't make this your last, we would love to host you and your family again and maybe this time you can stay longer and do some visiting in the historic locations of our area. More 

Old Hickory, Tennessee
Contributor
12 reviews 12 reviews
7 hotel reviews
4 of 5 stars Reviewed December 31, 2014

Very nice greeting at the front desk!!! Clean room with all the amenities you would need! I would stay here again if I am in the area!!! It was very quiet and located close to the Cracker Barrel. I missed the breakfast, but heard it was wonderful!!!

Was this review helpful? Yes
DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

Thank you for staying with us Suzie, we will be glad to have you as our guest the next time you in the area. Perhaps next time your stay could be longer so you can enjoy the scenic attractions of our neighborhood. Our location is truly convenient for all those traveling on the I-75, you don't have to go to... More 

Rocky Mount
Contributor
15 reviews 15 reviews
5 of 5 stars Reviewed December 29, 2014

I will definitely stay again. Continental breakfast was advertised but it was actually a full, hot breakfast with all the condiments. Even had make your own waffles. Very personable & helpful staff. My room was stylishly furnished. All the amenities, hair dryer, iron/ironing board, coffee maker, microwave & fridge in the room. Very clean room and bed was very comfortable.... More 

Was this review helpful? Yes
DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

Thank you for choosing to stay with us, our friendly and personable staff go out of their way to make our guests feel comfortable. I am glad you had a great experience and hope you choose to stay with us each time you pass by on your travels. We are definitely upgrading our TVs and the next time you stay... More 

Mechanicsville, Maryland
Top Contributor
79 reviews 79 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed December 15, 2014

Great Price for a Clean Room & a Good nights Sleep. I want to be clear I WILL stay here again so please do not take this as a bad review. If you want a nice comfortable & clean place to sleep that will not break you than this will be great. I will stay here when I pass through... More 

Was this review helpful? Yes 2
DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

Thank you for choosing to stay with us, I am glad you had a good nights sleep in a clean and comfortable room. Our staff are friendly and go out of their way to make you feel as comfortable as possible. Please come by and visit with the family as well, we are updating the furnishings and the TV which... More 

1 review
5 of 5 stars Reviewed November 23, 2014

On a recent trip to the Cleveland/Chattanooga area I decided to stay at the Douglas Inn & Suites and was very pleased with my stay. The room was clean and very well maintained and the staff that was on duty during my stay were all pleasant and helpful. Very easy access from the interstate with lots of places to eat... More 

Was this review helpful? Yes
DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

Thank you for taking time from your busy schedule to post your review of us. We greatly appreciate having guests like you and our goal is to keep you satisfied and happy whenever you stop by. We hope to see you again soon. More 

Oshawa, Canada
1 review
5 of 5 stars Reviewed November 23, 2014

convenient to i75, exit 25. Friendly lady on desk, 2 queen bed room on 2nd floor, clean & comfy bed. Cracker Barrel restaurant behind, Also very friendly staff. Savings Coupon in Tennessee hotel coupon book found at rest area along i75

Was this review helpful? Yes
DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

We are so glad you chose to stay with us. We know how important it is for a good nights rest while you are traveling. We make it our business to give you a clean room with all you need to make your short stay comfortable. Thank you for staying with us and we look forward to seeing you again. More 

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Additional Information about Douglas Inn & Suites

Address: 2600 Westside Drive, Cleveland, TN 37312
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Douglas Inn & Suites 2*
Number of rooms: 40
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Also Known As:
Douglas Inn And Suites
Douglas Hotel Cleveland
Hotel Style:
#2 Best Value Hotel in Cleveland
#3 Business Hotel in Cleveland

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