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Douglas Inn & Suites

Certificate of Excellence
2600 Westside Drive, Cleveland, TN 37312
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Douglas Inn & Suites
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Douglas Inn & Suites
Douglas Inn & Suites
Douglas Inn & Suites
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59 reviews from our community

Traveler rating
    29
    12
    10
    5
    3
See reviews for
21
10
10
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milford, Ohio
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Had to wait an hour for them to finish cleaning our room. Nonsmoking room smelled like cigarettes when you turned on the air conditioning. Staff did move us to new room had to wait for them to finish cleaning it. Was much better. Breakfast was not very good eggs rubbery and biscuits really dry. Bed was comfortable and room was... More 

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Kannapolis, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

We were in Cleveland Tn. for Lee University Graduation May 7 through May 9. We found the facility to be very clean and the staff very accommodating. The free breakfast was great. The next time we are in town it will be the Douglas Inn and Suites. We highly recommend this hotel.

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 7, 2015 via mobile

We travel frequently to Florida, and this ended up being our stop before heading back to Missouri. Clean, LARGE (compared to the Disney Resort we had just left), and well maintained! We loved it! A bit out of the way from Chattanooga where we usually stay, but well worth the drive. I felt safe.

Was this review helpful? Yes 1
Galion, Ohio
Top Contributor
117 reviews 117 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 25, 2015

This motel was recommended by the host at the Tennessee welcome center. It is an old motel that has been renovated. The rooms were clean and quite nice Parking was at the the door but they do have some interior rooms on the second floor. The inn keeper was real nice and told us about the Cracker Barrel next door... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2015

The staff was super nice and the room was clean. I like the fact that thy locked the doors at night. Breakfast was good. The beds were really comfy too. We felt really safe there! We will be back in the near future!

Was this review helpful? Yes 3
Pt. Pleasant, Wv
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

We were very tired, stopping along the way during a winter storm. Divine providence found us this great place - excellent facilities, clean as a whistle, fairly new, and the price was great even before the AAA discount! I would highly recommend this inn. Very restful. Cracker Barrel next door. Quiet. Just can't say enough!

Was this review helpful? Yes 1
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

I am so glad you enjoyed your experience with us. We strive to keep our guests satisfied and happy. We take good care of you if you are spending just one night or several nights, you will always be met by friendly staff and excellent service. Please stop by again soon. More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2015

This establishment is located just off the Hwy 60 exit of I-75 in Cleveland, TN, next door to the Cracker Barrel. I found my room to be quite spacious (2 Q beds), with all the necessary amenities - microwave, fridge, hair dryer, ironing board & iron, etc. The staff was extremely nice. They provide a hot breakfast including eggs, gravy... More 

Was this review helpful? Yes 3
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

Thank you for choosing the Douglas Inn and Suites, we are so glad we met and exceeded your expectations. We understand the need of traveling guests and we seek to do our best in satisfying your needs. We pride ourselves in providing clean rooms and a hearty breakfast, not to mention friendly and helpful staff. We hope to see you... More 

Morristown, Tennessee
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 8, 2015

I booked this trip because of the reviews on Trip advisor and it was very nice, especially for the price. It was super clean with a friendly stafff and a good location. The bed was big and comfortable. Not a large room but everything you needed. It was very quiet and even though we left the dog at home they... More 

Was this review helpful? Yes 2
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

Thank you for choosing to stay with us Ms. Beverly and we certainly appreciate your rating of our hotel. Your furry family member is always welcome to stay with us again because we understand how important pets are to some of our guests. We strive for excellence in service and your comments drive us to reach even higher. More 

Bellevue, Ohio
1 review
5 of 5 stars Reviewed January 22, 2015

This is the first time we stayed at a Douglas Inn. Must say it was the BEST STOP we have made in many of years on the road..NICE PEOPLE,ROOM,and every thing else. Good breakfest,computer use, Realy cant say anything we didnt like. Deran & Arlene Hensinger dhah@wcnet.org

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DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

Thank you Dean for staying at the Douglas Inn & Suites and I am so glad you had a pleasant experience for your first stay. Please don't make this your last, we would love to host you and your family again and maybe this time you can stay longer and do some visiting in the historic locations of our area. More 

Old Hickory, Tennessee
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 31, 2014

Very nice greeting at the front desk!!! Clean room with all the amenities you would need! I would stay here again if I am in the area!!! It was very quiet and located close to the Cracker Barrel. I missed the breakfast, but heard it was wonderful!!!

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DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

Thank you for staying with us Suzie, we will be glad to have you as our guest the next time you in the area. Perhaps next time your stay could be longer so you can enjoy the scenic attractions of our neighborhood. Our location is truly convenient for all those traveling on the I-75, you don't have to go to... More 

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