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All 22 Cleveland hotels

Douglas Inn & Suites

2.0 of 5 Hotel   |   2600 Westside Drive, Cleveland, TN 37312
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Douglas Inn & Suites
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Ranked #6 of 22 Hotels in Cleveland
A recent review
5 of 5 stars reviewed 4 days ago
Chad W
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47 reviews from our community

Traveler rating
    22
    10
    8
    4
    3
See reviews for
18
9
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW

On a recent trip to the Cleveland/Chattanooga area I decided to stay at the Douglas Inn & Suites and was very pleased with my stay. The room was clean and very well maintained and the staff that was on duty during my stay were all pleasant and helpful. Very easy access from the interstate with lots of places to eat... More

Was this review helpful? Yes
DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

Thank you for taking time from your busy schedule to post your review of us. We greatly appreciate having guests like you and our goal is to keep you satisfied and happy whenever you stop by. We hope to see you again soon. More

Oshawa, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

convenient to i75, exit 25. Friendly lady on desk, 2 queen bed room on 2nd floor, clean & comfy bed. Cracker Barrel restaurant behind, Also very friendly staff. Savings Coupon in Tennessee hotel coupon book found at rest area along i75

Was this review helpful? Yes
DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

We are so glad you chose to stay with us. We know how important it is for a good nights rest while you are traveling. We make it our business to give you a clean room with all you need to make your short stay comfortable. Thank you for staying with us and we look forward to seeing you again. More

Charlotte, Tennessee, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Recently stayed at this hotel. Was a very satifactory stay. The staff was very fri..ndly and helpful. Had our 2dogs with us, though there is a small fee, it is still cheaper than boarding. Would highly recommend this hotel. Great value for the money. Will diffently stay there again.

Was this review helpful? Yes
DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

Thank you for staying at the Douglas Inn and Suites. We understand the needs of our guests and do our very best to make them feel as comfortable as possible including your four legged family members. More

Monterey, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 weeks ago

I was pleased with the welcome smile I received from the lady at the desk upon arrival as I checked into the hotel. The price, room furnishings, friendly- excellent service, and the helpfulness was top of the line. I completely appreciate this establishment and everyone I met who works there. I will be staying at this hotel again.

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DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

We are so glad your stay at the Douglas Inn and Suites was a pleasant one. Your comfort is our business and we look forward to seeing you again soon. More

Tylertown, Mississippi
Top Contributor
66 reviews 66 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 22, 2014

Mom and Pop owned motel. They care about your experience at their location. Shortly after checking in we received a call from the front desk inquiring about our room. They were making sure everything was up to par, and it was. The room was clean and well maintained. The parking lot was clean and well lit. The location was close... More

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DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

There is nothing better than a clean bed to lay your head down or a warm shower in a clean bathroom after a long day. We at the Douglas Inn and Suites understand your needs and we strive to give you excellent service. Thank you for choosing us and we look forward to seeing you again. More

1 review
5 of 5 stars Reviewed October 17, 2014 via mobile

Handy to I-75, but no road noise. Very economical when booked thru tripadvisor.com, clean and full of amenities. Free WiFi and Breakfast. A plain but lovely decor. Direct entry from parking lot and inside/second floor, as well. We had a 2 person room with king bed.

Was this review helpful? Yes
DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

Thank you for staying at the Douglas Inn & Suites. We would love to host you and your family again, please stop by stay over and enjoy breakfast with us before you continue on your journey. More

Cleveland, Tennessee
1 review
5 of 5 stars Reviewed October 12, 2014

The service and cleanliness are great. This is in a convenient location right off o the interstate. Very friendly and helpful staff and a good breakfast is provided. I would definitely stay here again.

Was this review helpful? Yes
DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

It is our job to make you as comfortable as possible when you stop over. I am glad you had a pleasant stay at the Douglas Inn and Suites. We are looking forward to seeing you soon. More

Cleveland, Tennessee
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 5, 2014 via mobile

I went by reviews to help my Brother, who was visiting our sick father, from out of town. The hotel was very nasty and after making a point, with the front desk on a room not near an entrance, were given one anyway. a good nights sleep was needed because if the long hours we were spending at the hospital.... More

Was this review helpful? Yes
DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

Thank you for your review, we appreciate what our customers say about their stay with us. We apologize for your unsatisfactory stay. We will certainly use your review to aim higher in customer satisfaction. The Douglas Inn and Suites has been awarded a diamond status by AAA and is recognized by BBB. More

Biloxi
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 25, 2014

Once again we enjoyed the Douglas Inn. The staff is always friendly and the rooms are clean and modern. We will definitely continue to return. It is close to everything and the Cracker Barrel is right next door.

Was this review helpful? Yes 1
Douglas Inn a, Front Office Manager at Douglas Inn & Suites, responded to this review

Thank you for staying with us again!!!!! We love our return Guests!!!! We love getting to know each and every one of you. We work hard everyday to ensure our Guests only get the best for their money. We look forward to seeing you again really soon. More

White House, Tennessee, United States
Top Contributor
124 reviews 124 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed September 23, 2014

The beds were very nice and the staff was friendly and helpful. Nice shower and they have a breakfast or you can go to the Cracker Barrel that's right behind the hotel. It's very accessible being right off the interstate. Lots of room.

Was this review helpful? Yes 1
Douglas Inn a, Front Office Manager at Douglas Inn & Suites, responded to this review

Thank you for staying with us here at Douglas Inn and Suites. I am happy to know you enjoyed your stay with us. We strive everyday to give our Guests the best for their money. Thank you again and we hope to see you again real soon. More

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Additional Information about Douglas Inn & Suites

Address: 2600 Westside Drive, Cleveland, TN 37312
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Douglas Inn & Suites 2*
Number of rooms: 40
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Also Known As:
Douglas Inn And Suites
Douglas Hotel Cleveland

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