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All 22 Cleveland hotels

Holiday Inn Express Cleveland Northwest

2.5 of 5 Hotel   |   4355 Holiday Inn Express Way, GPS devices -4355 Ellis Circle, Cleveland, TN 37312
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Holiday Inn Express Cleveland Northwest
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94%
Ranked #2 of 22 hotels in Cleveland
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
4 of 5 stars reviewed 4 days ago
ddmullis Atlanta, Georgia
  • Overview
  • Reviews (122)
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  • Room tips (30)
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122 people have reviewed this hotel

Traveler rating
    95
    20
    4
    2
    1
See reviews for
41
13
4
36
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Atlanta, Georgia
Top Contributor
154 reviews 154 reviews
43 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently had to grab a hotel around midnight due to bad weather. This hotel was located close to where I needed to stay and the clerk on duty at midnight was very helpful in getting me checked in. The room was very large, clean and bed was very comfortable. It was very noisy the following morning early AM with doors... More

Was this review helpful? Yes 1
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thank you for noticing our beds. We actually spent more to go 2 full levels above that which is required on our mattresses by Holiday Inn. We know the importance of rest and sleep and felt that mattresses are a good place to invest. We hope to see you again very soon. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed here when visiting the nearby Seminary. The hotel was very nice, clean, comfortable and in a good location. The breakfast was good and the staff was friendly and gave excellent service. We will most definitely stay here again if our son attends the seminary.

Was this review helpful? Yes 1
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

We love having our seminary guests stay with us. Thank you for mentioning our "excellent" staff and breakfast. Please come again and allow us to serve you. More

nashville
Contributor
17 reviews 17 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

excellant value and location. Long horn next to the property. Perfect before going on an Ocoee rafting trip. The rooms are large with a pull out sofa if needed. The breakfast was fully stock with a variety of food for everyone.

Was this review helpful? Yes
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thanks you for mentioning our convenience to Chattanooga. More and more travelers are staying with us and doing business or visiting Chattanooga because of the close proximity and no traffic on this side of the city. WE hope you will come back again very soon. Be safe in your travels. More

Rome, Georgia
Top Contributor
52 reviews 52 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It was ether completely renovated or new. A very nice facility. Room was not as brightly lit as I'd prefer, but all else was good. It is a good choice for family or business. It was convenient to restaurants and near enough to Chattanooga to avoid the big city but be a short drive into town for business.

Was this review helpful? Yes
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thanks you for mentioning our convenience to Chattanooga. More and more travelers are staying with us and doing business or visiting Chattanooga because of the close proximity and no traffic on this side of the city. WE hope you will come back again very soon. Be safe in your travels. More

Mechanicsville, Maryland
Top Contributor
67 reviews 67 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our New Go To Hotel when in Cleveland Tn. We even stayed here another night when we were going to Chattanooga Tn For the Day because its about a 35 min drive (Not rush hour) & we knew that it was a great hotel & it was much less than the city rooms so we just drove to... More

Was this review helpful? Yes 1
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thank you for your wonderful review. Your kind comments are so appreciated. It speaks volumes that you continue to use us as your "go to hotel." We love to hear that! Repeat customers are our favorites. Come on back again real soon. More

Tucker, Georgia
Top Contributor
68 reviews 68 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My elderly father and I were travelling on the day before a holiday and stopped here without having reservations. I am an IHG Rewards member and Tyler, the young man who was the front desk clerk, was able to give us the only handicapped room on the premises. (My father uses a wheelchair.) We were both pleasantly surprised. The facilities... More

Was this review helpful? Yes 2
Richie H, General Manager at Holiday Inn Express Cleveland Northwest, responded to this review

What more could we ask? "Fantastic" That says it all. Thank you for your personal compliment regarding the efforts of one of our team members. He was very excited to see your comments. Please come back soon. More

Hoover, Alabama
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

When I checked in everything looked great. Beautiful lobby, staff was nice. As I was taking cart back to lobby I took my ice bucket along. While holding it, it tipped sideways, and water poured out. I asked for a fresh one at the desk and it was promptly replaced. Later, that evening when I went to throw something in... More

Was this review helpful? Yes 1
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thank you for noting the incredible efforts our staff made in the attempt to accommodate your many wants. "Staff was nice," Items were "promptly replaced" "gave you 500 points" "offered to move" to another room. We consistently get positive feedback on our excellent staff and their desire to serve our guests with excellence. Occasionally, a guest will have an issue... More

Charleston, South Carolina
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed in better but I have also stayed in far worse. Pros: Conveniently located to eating, shopping, and I75. Plenty of parking.On site laundry Cons: Beds are half soft and half hard makes for awkward sleeping. Staff not very good at resolving any issues. Housekeeping is kind of half a*sing it. All in all I would stay again because... More

Was this review helpful? Yes
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thank you for taking the time to write the review. As you mention, we are new and the property is in excellent condition and we have the best location in Cleveland to shopping and restaurants. Be safe in your travels. More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We only stayed one night, but the room was very clean. The staff was very friendly. They had a map of Cleveland available, which helped us. One treadmill was broken in the workout room. The free breakfast buffet was great, as the woman working kept it fully stocked at all times. Great place.

Was this review helpful? Yes
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thank you for a wonderful review. "Clean and Reasonably priced" are great compliments. Our hotel was just voted and named the "Best of the Best" by the local newspaper. We are grateful for the local businesses and ministries that have us listed as their top choice for hotels. As we say, the locals know! Please come and see us again... More

Warren, Michigan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 25, 2014

I stayed at this hotel in June 2014. The hotel and property are well kept and the rooms are clean and fresh smelling. The only downside to this hotel is that the price was about $40 more than others with the same amenities.

Was this review helpful? Yes
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thank you for the complimentary review. Our location is definitely convenient to I-75 and we do our best to provide the cleanest rooms and common space possible. We appreciate your business and hope to see you again soon. More

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Additional Information about Holiday Inn Express Cleveland Northwest

Address: 4355 Holiday Inn Express Way, GPS devices -4355 Ellis Circle, Cleveland, TN 37312
Phone Number:
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cleveland Northwest 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style
#1 Green Hotel in Cleveland #2 Business Hotel in Cleveland #3 Romantic Hotel in Cleveland
Hotel Class
Number of rooms
88

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