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All 22 Cleveland hotels

Holiday Inn Express Cleveland Northwest

2.5 of 5 Hotel   |   4355 Holiday Inn Express Way, GPS devices -4355 Ellis Circle, Cleveland, TN 37312
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94%
Ranked #2 of 22 hotels in Cleveland
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 3 days ago
Lee S Frostproof, Florida, United States
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  • Reviews (126)
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  • Room tips (31)
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126 people have reviewed this hotel

Traveler rating
    98
    21
    4
    2
    1
See reviews for
43
13
4
37
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Frostproof, Florida, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at many Holiday Inn Express and Suites, this one is by far one of the best I have encountered. Not all of the these are created equal, in part due to management and ownership. I have stayed at this property several times and always find it to be extremely clean, with friendly employees especially Kelsey on the... More

Was this review helpful? Yes
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Huge thanks to you for the compliments to our management and ownership. To be called the "Best" is truly an honor and we are very grateful to you. We are unique, in that we are locally owned by a single family that has lived in this community for over 100 years. The competition simply cannot say that. To say that... More

Southport, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Having enjoyed a fabulous stay at this hotel in October 13, we returned to Cleveland this July, now staying out of town. However, a situation developed suddenly, needing us to urgently call the UK, and we found it very difficult to find an international line. Even though we were not current guests, we felt able to pop in ask for... More

Was this review helpful? Yes
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thank you so much for acknowledging the efforts of our staff. Going "beyond" is our goal in serving our guests. I am happy that you found this level of service from our team. Be safe as you travel overseas and come back to see us real soon. More

Waynesville ohio
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Right off the interstate, safe parking, high ceilings, clean linens. Polite and excellently managed. A value for any traveler. Pool workout or just relax. Thanks holiday inn, the way it should be. Our son is in college at Cleveland and this was a great place to meet with him and feel at home. The breakfast was delicious,and the dining area... More

Was this review helpful? Yes
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Well, thank you. We love to serve our friends and family that are involved at Lee University and CSCC. Your kind words recognizing the efforts of so many different departments are appreciated. I hope you will come back very often to visit your college student and of course, make this your home away from home. God bless and be safe. More

Senior Contributor
45 reviews 45 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Great room great location. Steakhouse within walking distance beautiful area on a business trip and staff are very accommodating large room with great amenities................... Cc cc...............

Was this review helpful? Yes
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

We sincerely thank you for taking the time to write such a favorable review. Your compliments are goals of ours as a hotel. We hope you return to our property soon and wish you only the best until that return. Be safe and God bless. More

Atlanta, Georgia
Top Contributor
159 reviews 159 reviews
43 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently had to grab a hotel around midnight due to bad weather. This hotel was located close to where I needed to stay and the clerk on duty at midnight was very helpful in getting me checked in. The room was very large, clean and bed was very comfortable. It was very noisy the following morning early AM with doors... More

Was this review helpful? Yes 2
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thank you for noticing our beds. We actually spent more to go 2 full levels above that which is required on our mattresses by Holiday Inn. We know the importance of rest and sleep and felt that mattresses are a good place to invest. We hope to see you again very soon. More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here when visiting the nearby Seminary. The hotel was very nice, clean, comfortable and in a good location. The breakfast was good and the staff was friendly and gave excellent service. We will most definitely stay here again if our son attends the seminary.

Was this review helpful? Yes 2
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

We love having our seminary guests stay with us. Thank you for mentioning our "excellent" staff and breakfast. Please come again and allow us to serve you. More

nashville
Contributor
18 reviews 18 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

excellant value and location. Long horn next to the property. Perfect before going on an Ocoee rafting trip. The rooms are large with a pull out sofa if needed. The breakfast was fully stock with a variety of food for everyone.

Was this review helpful? Yes 1
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thanks you for mentioning our convenience to Chattanooga. More and more travelers are staying with us and doing business or visiting Chattanooga because of the close proximity and no traffic on this side of the city. WE hope you will come back again very soon. Be safe in your travels. More

Rome, Georgia
Top Contributor
52 reviews 52 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was ether completely renovated or new. A very nice facility. Room was not as brightly lit as I'd prefer, but all else was good. It is a good choice for family or business. It was convenient to restaurants and near enough to Chattanooga to avoid the big city but be a short drive into town for business.

Was this review helpful? Yes 1
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thanks you for mentioning our convenience to Chattanooga. More and more travelers are staying with us and doing business or visiting Chattanooga because of the close proximity and no traffic on this side of the city. WE hope you will come back again very soon. Be safe in your travels. More

Mechanicsville, Maryland
Top Contributor
70 reviews 70 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our New Go To Hotel when in Cleveland Tn. We even stayed here another night when we were going to Chattanooga Tn For the Day because its about a 35 min drive (Not rush hour) & we knew that it was a great hotel & it was much less than the city rooms so we just drove to... More

Was this review helpful? Yes 2
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thank you for your wonderful review. Your kind comments are so appreciated. It speaks volumes that you continue to use us as your "go to hotel." We love to hear that! Repeat customers are our favorites. Come on back again real soon. More

Tucker, Georgia
Top Contributor
68 reviews 68 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My elderly father and I were travelling on the day before a holiday and stopped here without having reservations. I am an IHG Rewards member and Tyler, the young man who was the front desk clerk, was able to give us the only handicapped room on the premises. (My father uses a wheelchair.) We were both pleasantly surprised. The facilities... More

Was this review helpful? Yes 2
Richie H, General Manager at Holiday Inn Express Cleveland Northwest, responded to this review

What more could we ask? "Fantastic" That says it all. Thank you for your personal compliment regarding the efforts of one of our team members. He was very excited to see your comments. Please come back soon. More

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Additional Information about Holiday Inn Express Cleveland Northwest

Address: 4355 Holiday Inn Express Way, GPS devices -4355 Ellis Circle, Cleveland, TN 37312
Phone Number:
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cleveland Northwest 2.5*
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32 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style
#1 Green Hotel in Cleveland #2 Business Hotel in Cleveland #3 Romantic Hotel in Cleveland
Hotel Class
Number of rooms
88

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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