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Baymont Inn & Suites Cleveland

Certificate of Excellence
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360 Paul Huff Parkway, Cleveland, TN 37312 (Formerly Jameson Inn)
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Baymont Inn & Suites Cleveland
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Ranked #8 of 22 Hotels in Cleveland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Bunny53 East York
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224 reviews from our community

Traveler rating
    66
    75
    52
    17
    14
See reviews for
92
58
14
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (224)
  • Mar-May only
    (63)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (40)
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East York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel, I believe the woman on the front desk was the manager. She went out of her way to accommodate us.Very clean and quiet.

Review collected in partnership with Baymont Inn & Suites

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Detroit
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This Inn is a little difficult to find but the search is worth the effort. The common areas and the rooms are clean and well appointed. The high point of the stay was our interaction with the staff. They are pleasant, accommodating and knowledgeable. The area is surrounded by the usual national chain restaurants but when we asked for information... More 

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Nancy C, General Manager at Baymont Inn & Suites Cleveland, responded to this review

Dear Guest, Thank you so much for your glowing review of our property! I am so happy to hear that you enjoyed your stay, and your local dining experience. We would love to have you stay again in the future! Best regards, Nancy Coker, GM More 

Memphis, Tennessee
1 review
3 of 5 stars Reviewed 3 weeks ago

everything average. though not flexible to business travelers who have to change schedules unexpectedly. I had to check out unexpectedly a day early and they refused to not charge me for that day. Said it was too late to get the room ready for another customer, The place was not near full enough for that to matter. Not apologetic either,... More 

Review collected in partnership with Baymont Inn & Suites

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Nancy C, General Manager at Baymont Inn & Suites Cleveland, responded to this review

Dear Lydia Loyce, I apologize about the lack of flexibility you experienced. I understand that your schedule changed unexpectedly and you had to check out a day early. Unfortunately, our housekeepers are not here late in the afternoon, and if a guest has been in the room all day past checkout time, he or she must be charged for that... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hubby and I stayed here with our small dog traveling from Florida to home. The hotel is clean, and the staff were very friendly. Breakfast was decent. I would have rated the value a bit higher, but the pet fee was $20 which bumped the cost up for the night. Overall, a good experience. We will stay again.

Was this review helpful? Yes
Nancy C, General Manager at Baymont Inn & Suites Cleveland, responded to this review

Dear Guest, Thank you so much for taking the time to write a review of our property! I am very happy you enjoyed your stay. We hope you will stay with us again in the future! Best regards, Nancy Coker, GM More 

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