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All 22 Cleveland hotels

Baymont Inn & Suites Cleveland

2.5 of 5 Hotel   |   360 Paul Huff Parkway, Cleveland, TN 37312 (Formerly Jameson Inn)
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67%
Ranked #8 of 22 hotels in Cleveland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
John C Charlotte, North Carolina
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  • Reviews (188)
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188 people have reviewed this hotel

Traveler rating
    55
    66
    41
    15
    11
See reviews for
74
49
11
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Glen Allen, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here one night as a stopover on a 10 hour drive. Check in was a breeze and the rooms were comfortable. The hotel staff was very friendly and had convenient access to rooms. We literally parked the car and were in our rooms with luggage in 5 minutes. Breakfast left a little to be desired with essentially semi... More

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Portland, Maine
Top Contributor
263 reviews 263 reviews
47 hotel reviews
189 helpful votes 189 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for four nights on our recent trip to Tennessee due to a family emergency. We didn't have a reservation and the woman at the front desk was able to come up with a 4 night stay at a rate we could afford. We really appreciate her understanding and helpfulness during a difficult situation. We got... More

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Cleveland, Tennessee
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

GM is EXTREMELY rude! When I asked for directions to my room, she acted put out to explain. If the direction given to me were clearer, I wouldn't have needed to ask a second time. That isn't my fault. When I asked to speak to the manager, she told me she was the general manager. Thats when I grabbed my... More

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Cleveland
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice hotel. It was a bit hard to find, Directions should be more complete after turning off the highway. The restaurant was close so we did not have to drive to it.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Nancy C, General Manager at Baymont Inn & Suites Cleveland, responded to this review

Dear Mr. L, Thank you for taking the time to post a review and let others know you enjoyed your stay with us! I am sorry you had a hard time finding us. We feel our location of not being right at the freeway exit but only a mile from it has many positives but if it is your first... More

Cleveland
1 review
4 of 5 stars Reviewed July 16, 2014

They need a bigger sign in front because it is hard to see from the road. We stayed in the back part of the motel which was away from all the noise. The price was good and the rooms were nice. However the breakfast was not that great but it was okay.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Nancy C, General Manager at Baymont Inn & Suites Cleveland, responded to this review

Dear Wilma W. Hearing you plan to stay with us is just what we love to hear! Thank you for pointing out that we are a great value. Many guests like the fact that our location is away from the noise of the highway and parkway below because of sitting high up on the hill but it does make us... More

Cleveland
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 14, 2014

Had a positive stay until breakfast. Walked in to see a packed room with a desk clerk (Teresa) rolling her eyes and waving her hands in the air while appearing put out with guests who didn't seem to be doing anything except trying to get some food that was edible. Teresa's issue seemed to be related to the color of... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Nancy C, General Manager at Baymont Inn & Suites Cleveland, responded to this review

Dear Bonita 7654, I must admit I am struggling for words after reading your review. The only words that I know I must say is we apologize and are extremely sorry for your terrible experience at breakfast during your recent stay with us. Thank you for stating that your stay was positive before that and even mentioning that your check... More

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Additional Information about Baymont Inn & Suites Cleveland

Address: 360 Paul Huff Parkway, Cleveland, TN 37312 (Formerly Jameson Inn)
Phone Number:
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Cleveland 2.5*
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Also Known As:
Jameson Inn Cleveland Hotel Cleveland
Cleveland Jameson Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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