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Comfort Inn & Suites

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107 Interstate Dr NW, Cleveland, TN 37312
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Comfort Inn & Suites
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Comfort Inn & Suites
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103 reviews from our community

Traveler rating
    24
    33
    18
    16
    12
See reviews for
35
19
8
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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USA
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Comfort is the last thing you will find at this Comfort Inn. Due to the method of payment we were using they told us they "require" a copy of our drivers license, we do not let anyone copy our identification. Reluctantly the front desk clerk gave us a room and made a note we would not let her copy our... More 

Was this review helpful? Yes 1
Houghton Lake, Michigan
Top Contributor
54 reviews 54 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Coming from Florida, we held off until May 2nd. we thought traffic would be thinned out from snowbirds going home. Somehow, we were wrong. The traffic from south of Atlanta up to Tenn. was bumper to bumper. We decided to stop at the Comfort Suites as we stop quite often at a Comfort Suites. The hotel is beginning to show... More 

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Clio, Michigan
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

The entire staff was outstanding and Renee Moore the general manager went out of her way to make my wife and me comfortable. As long as we get treated that well, we will not bother looking elsewhere for a place to rest up on our trip home to Michigan from Florida !

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Senior Contributor
29 reviews 29 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Looks like they started remodeling and ran out of money. Building is run down. Elevator has more snaps, crackles and pops than a box of Rice Crispies and smells of oil. Should have spent less on the glass vessel sinks and fixed some of the crumbling walls. Stain (blood?) on shower curtain.

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Texas, United States
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was very surprised by my stay at this hotel, because I usually find Comfort Suites to be all around nice hotels. This one, however, was not. The two chairs in the room were stained to the point it really grossed me out, almost like someone had rubbed it down with oil. The sheets were stained, as well. We stayed... More 

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Michigan City, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 12, 2015

We arrived about 10pm and very quickly got checked in. Hotel was full, but already very quiet. Staff is very nice and helpful. Room was clean. Beds are comfortable. Hot breakfast was great including eggs, sausage and 2 kinds of waffles. Will definitely stay again if we pass through. I truly do not understand the bad reviews of this motel.... More 

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 29, 2015

We rented 2 rooms last night and the Suites only had 2 sets of towels and there was only 1 pillow for the couch bed. The king bed and pillows were very comfortable. There was only one person working the front desk and the poor thing was really busy. The noise from the hallways was loud as the spring break... More 

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 19, 2015

This is a nice hotel for the price, especially compared to the other options in Cleveland. Room was clean overall, but really needed a good deeper clean. Bathroom air vent was very dirty, banged up walls in spots, dresser drawer broken, etc. But - the bed was very comfortable, nice pillows, nice updated sink area, good breakfast, and the staff... More 

Was this review helpful? Yes 1
Bad Axe, Michigan
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 17, 2015

This was one of the dirtest motels I have ever stayed in. I traveled with my husband for 30 years and stayed in a lot of motels. It is old and needs a lot of TLC, I know they are trying to upgrade this motel. The room itself was clean. But the public areas were not clean and a real... More 

Was this review helpful? Yes 2
Apple Valley, Minnesota
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 5, 2015

This hotel is well located right off the freeway, price per room is right the food is good and the staff is fantastic.... We decided to stay here for a week while visiting friends/relatives and to be able to attend a concert in Chattanooga on Saturday, so I was able to use our points and got upgraded into a room... More 

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