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All 21 Cleveland hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   107 Interstate Dr NW, Cleveland, TN 37312
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Ranked #13 of 21 hotels in Cleveland
A recent review
3 of 5 stars Reviewed January 30, 2014
mdl444 Knoxville
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68 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Saint Thomas, Canada
1 review
1 of 5 stars Reviewed 1 week ago

We arrived on Mar 13/14 for a one night stay. Stayed in room 120. A few things...........hanger for the hairdryer was torn away from the wall.(laying on the counter) The shower/tub had some repairs done around the edges but the repair had not been completed. Very poor caulking and painting job. The inside of closet door was smashed in and... More

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Rockford, Michigan
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

We stopped on 3/17/2014 and I'm in a wheelchair. My husband checked the room and thought it would accommodate me and when I went into the room it was big enough for me to get around also the room smelled bad and not very clean. We went immediately went to the front desk and told them and ask for our... More

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Ethan B, General Manager at Comfort Inn & Suites, responded to this review

First I would like to apologize for any inconvenience this may have caused you during your trip. I did speak with your husband this afternoon and we did credit the account today for you. Again I am so sorry for the issues that you encountered and I hope you will give us another chance. Thank You More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 25, 2014

got to the rm and noticed lady bugs which didnt really bother me but then there was a hole in the ceiling then a cockroach then i got the kids went down stairs and told her she told me she could put me in a better rm i said NO WAY I WANT MY MONEY BACK VERY DISGUSTING HOTEL

Was this review helpful? Yes 1
Hartwell, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 3, 2014

We travel all over following our son play baseball, We rent 2 rooms at a time. We always stay in a comfort inn and suites because we love them. until this trip. The furniture was very dirty, there was only a half roll of toilet paper in the bath room. the coffee maker did not work (it was replaced), the... More

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 30, 2014

My wife and I stayed here a couple of weeks ago for a weekend getaway. We had a reservation and when we arrived we were given a non-smoking room on the 3rd floor. The minute we got off the elevator we could tell that the 3rd floor had smoking and it was bad.We went to our room and when we... More

Was this review helpful? Yes 1
Cheboygan, Michigan
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 17, 2013

We stayed there on our way home from Florida for the holidays in Michigan. It was very reasonable and comfortable. We did not stay for the mini breakfast the chain motels serve but looked very typical. Room was clean and had been remodeled recently and was bit rough around the edges but nothing to worry about. Staff was very friendly... More

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Bristol, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 12, 2013

I travel often to Chattanooga and always looking for nice places to stay. This trip, I didn't stay in Chattanooga but instead stayed in Cleveland on my way home. I arrived very late in the night, but Fawn, the clerk on duty,was watching for me and was very welcoming and cheerful. She got me checked in quickly and to my... More

Was this review helpful? Yes 1
4 reviews 4 reviews
4 of 5 stars Reviewed November 2, 2013

Very clean rooms. Very helpful staff, but very flat pillows. Centrally located to food, gas, and the interstate. Close enough to Atlanta to not actually be in Atlanta. All in all good night's sleep. Come for the comfy beds but bring your own pillows.

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Saltillo, Mississippi
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2013

The Wi fi never worked. Shower curtain had mold and mildew all over the bottom, about a foot deep. The sheets had hairs all over them. Top and bottom sheets had same kind of hairs on them. I called the front desk to bring me clean sheets and pillowcases. The supervisor over housekeeping came up and changed the sheets and... More

Was this review helpful? Yes 1
Clearwater, Florida
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 26, 2013

The room looks renovated, but AC unit is old and noisy. More over, I was woke up by neighbors at 05:30 am. I heard as they were walking and turning on tap water. The walls/ceilings are not soundproofed at all.

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Inn & Suites Hotel Cleveland
Comfort Inn & Suites Hotel
Comfort Inn And Suites
Baymont Inn Cleveland
Cleveland Baymont Inn
Address: 107 Interstate Dr NW, Cleveland, TN 37312
Phone Number:
Location: United States > Tennessee > Cleveland
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 21 hotels in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Official Description (provided by the hotel):
The Comfort Inn & Suites hotel is four miles from Lee University. Several local points of interest are close to this Cleveland, TN hotel, including Cleveland State Community College, the Cleveland Speedway and Bradley Square Mall.Outdoor enthusiasts will enjoy being near the Ocoee River. This area provides the perfect backdrop for recreational activities like white-water rafting, swimming, fishing, boating and more. A number of parks, entertainment venues, retailers and restaurants can be found in the vicinity. ... more   less 
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