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All 22 Cleveland hotels

Travel Inn

2.0 of 5 Motel   |   3000 Valley Hills Trail NW, Cleveland, TN 37311
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Travel Inn
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Ranked #13 of 22 Hotels in Cleveland
A recent review
5 of 5 stars reviewed 2 weeks ago
pinklove377 nashville,TN
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36 reviews from our community

Traveler rating
    15
    5
    2
    3
    11
See reviews for
6
10
3
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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nashville,TN
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not my first time staying at this hotel. My room was clean with fresh towels and comfortable bed. Front staff was pleasant as always. Exterior of the property is always up-to date and welcoming. I will be staying here in future again.

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Zachary, Louisiana, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Not welcoming ... bureaucratic. Required my wife's drivers license and credit card. Our credit cards have the same number. Charged more than the posted price for the pet fee. The room was barely adequate. The carpet was loose, wrinkled and stained. The heat/AC unit produced an oder of cigarette smoke. The room was supposedly a non-smoking room. Not enough towels,... More 

Was this review helpful? Yes
TravelInnClevelandTN, Manager at Travel Inn, responded to this review

I appreciate your feedback and would like to apologize for an inconvenience you experienced during your stay. we require our guests to present their ID and Credit Card at Check-in for guest verification process. This is to make sure that credit card holder is indeed the same guest that's Checking-in. We place enough towels & supplies in each guest rooms... More 

Tavares, Florida
Top Contributor
270 reviews 270 reviews
34 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed September 27, 2014

Stopped here after a long day in Chattanooga. Not looking for luxury, looking for rest. Got exactly that. Large, clean room. Comfortable bed. Quiet environment. All for an amazing low rate. Woke up refreshed and ready to roll. The staff was super friendly and helpful. If you're looking for a good nights sleep on a budget.. This is the place... More 

Was this review helpful? Yes 1
TravelInnClevelandTN, Manager at Travel Inn, responded to this review

I do appreciate your feedback on your stay and thank you for your business. we are looking forward to serve you in the future. Thank You, Umesh Patel Manager More 

alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 14, 2014

The hotel was busy during our stay. Price was great and room looked little different then last time i stayed. i had to get a room with two beds b/c they didn't had any king room open. i remember it was a wallpaper before and now its painted. Person working at desk told me that the beds are new and... More 

Was this review helpful? Yes 3
TravelInnClevelandTN, Manager at Travel Inn, responded to this review

We kindly appreciate your feedback on your stay with us. We will make sure that your will receive warm heartfelt welcome & excellent service every time you stay with us. Thank You, Umesh Patel Manager More 

Natchez, Mississippi
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 28, 2014

It was a group of 11(3families) stayed here. Price ROCKED! $50-60/night, we had 2 kings size beds in our room with table/2chairs, mini fridge, microwave, coffeepot! You just can't beat that! You can't find very many places that offer TWO kings in same room! The room was clean, no stains on carpet, linens were clean. Beds were okay, not luxury... More 

Was this review helpful? Yes 4
TravelInnClevelandTN, Manager at Travel Inn, responded to this review

Thank you very much for leaving us a wonderful feedback on your stay. We will make sure that you will receive warm heartfelt welcome & best service every time you stay with us. Thank you. More 

Fayetteville
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed July 8, 2014

My husband and I could barely sleep it was so creepy. We would have left if we hadn't been so tired. Drunk people were yelling in the parking lot until all hours. Nasty carpet and furnishings. Please heed this warning that you don't want to stay here!

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alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 18, 2013

I have stayed at travel inn couple years back and it was ok stay, but the customer service was great... people were very friendly... i decide to stay here again after seeing the new updated room pictures... room looked lot nicer then my previous stay.. it had new ac, bed, carpet, comforter, electronic locks... hotel owner has made lots improvements...... More 

Was this review helpful? Yes 1
TravelInnClevelandTN, Manager at Travel Inn, responded to this review

We are truly appreciate you for your feedback on your stay. Thank you. More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 16, 2013

This is my second stay at Travel Inn in past two years. My first stay was good. It was not bad at all except few things that I had mentioned to the management at check out. I have seen this new management working hard to get this place updated and they did fix the issues that I had mentioned to... More 

Was this review helpful? Yes 4
TravelInnClevelandTN, Manager at Travel Inn, responded to this review

Thank you for staying with us and your feed back. We will make sure that you will receive warm heartfelt welcome & best service every time you stay with us. Thank you. More 

Charlotte, North Carolina
Contributor
12 reviews 12 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 30, 2013

The Travel Inn is a convenient inexpensive motel. Our room was clean but a little worn. Staff were receptive to requests for information and linens,etc. Breakfast was adequate, but other dining options were located nearby. Did not use the pool but it appeared clean and well maintained.

Was this review helpful? Yes 3
TravelInnClevelandTN, Manager at Travel Inn, responded to this review

Guest opinions are valuable for us and we are truly appreciate you for your feedback on your stay. I do apologize for any inconvenience that you may had during your stay. Thank You More 

Chipley, Florida
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 25, 2013

another great find online,it appears that every hotel shares pics of their rooms from 10yrs ago,my husband and I arrive at the travel inn and the room wasn't to bad, it was big and I liked that especially with my pooch,by morning we noticed while sitting there drinking coffee roaches my husband killed 20 roaches befor he left for work,i... More 

Was this review helpful? Yes 3
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Additional Information about Travel Inn

Address: 3000 Valley Hills Trail NW, Cleveland, TN 37311
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travel Inn 2*
Number of rooms: 47
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