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Quality Inn

2.0 of 5
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153 James Asbury Dr., Cleveland, TN 37312
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Quality Inn
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Ranked #13 of 22 Hotels in Cleveland
A recent review
4 of 5 stars reviewed 1 week ago
Brandy H Knoxville, Tennessee
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49 reviews from our community

Traveler rating
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    15
    9
    7
    6
See reviews for
13
13
4
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Knoxville, Tennessee
Contributor
18 reviews 18 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a very good value for the price. The rooms are updated and clean. The hotel is conveniently located close to shopping and restaurants. We had a room on the second floor and it was very quiet. Parking is somewhat limited on the front side of the hotel and stairs at the end of the building are the... More 

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Oak Ridge, TN
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I have been staying along with my partner in Choice Hotel properties since 2009. Always have had good/great service, clean rooms and GREAT beds for a great night's sleep. I've stayed alone mostly in Cleveland for a few yrs now but not at this property. Will NOT return. The lady at the front desk quoted me a price, then when... More 

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Travelers are raving about these Cleveland hotels

Senior Contributor
34 reviews 34 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Easy access off Interstate, rooms fairly clean & spacious. Breakfast was a disappointment, very sparse honey buns cut in half. Hard boiled eggs still in shell. The German lady at desk was very friendly. and knowledgeable. Location close to restaurants & shopping.

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Alma, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 29, 2015

We frequently stay at Choice Hotels, and have always been satisfied until now. I am surprised that this location can even be a part of this franchise. We checked in late and had to take the last available room--a queen/smoking unit. The bed was uncomfortable, the bedding was old and coarse, the bathroom was dirty (baseboard looked like it hadn't... More 

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West Millgrove, Ohio
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 11, 2015

It was scary...got there late and had to go around back of building , it was very dark!!! No lighting what so ever !!!! Key wouldn't work, had to try it like 6 times!!!!!!! Room was dirty!!! Towels were stained!!!! Will think twice about staying in a Quiality Inn .....no will not stay in Quality Inn again!!!!!Every time someone upstairs... More 

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Pensacola, Florida
Top Contributor
158 reviews 158 reviews
68 hotel reviews
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed February 15, 2015

I am not sure who is writing the reviews for this place but, I will not stay here again. We stay in Choice Hotels all the time. The Clarion next door is always so nice and clean but they were full. After reading the reviews we decided to stay at the Quality Inn. It was a double queen. The first... More 

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Cleveland, Tennessee
1 review
5 of 5 stars Reviewed December 11, 2014

the service is great here. new owners are very nice. I was struggling and they helped me and my family out in order tokeep my daughter, grandson and I from having to sleep in the cold. will be back and will recommend Quality Inn, Cleveland Tn to everyone.

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Sarasota, Florida
Top Contributor
220 reviews 220 reviews
192 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed November 17, 2014

I stayed here October 17th. I stay in hotels 300 + nights yearly and this hotel is on my regular stay list. The checkin was fast and efficient, the room was clean and the bed was comfortable. Overall, a great place to stay. Large vehicle parking is limited so come early.

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Berea, Ohio
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 13, 2014

I have stayed at many Choice hotels as I travel on business. We stayed at this hotel, however, on our way home from Vaca. Great Value. Small town hotel without bells and whistles but Very Clean! Beds Comfy, plenty of towels, lotion, soap, shampoo, conditioner, in room coffee, micro and fridge, good AC, great wifi, flat screen TV. Hotel seemed... More 

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Kissimmee
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 20, 2014

Pulled in at two AM and was very happy that the room was clean, and the beds were comfortable. We sure did need a good nights rest after driving all day. Although we did not wake up in time for the breakfast I am still saying that this is a very nice clean place and comfortable place too stay. I... More 

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