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Quality Inn

2.0 of 5
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153 James Asbury Dr., Cleveland, TN 37312
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1 room 1 adult
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58 Reviews from our TripAdvisor Community

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Cleveland, Tennessee
1 review
5 of 5 stars Reviewed November 29, 2015

New mattress, clean quiet room, sink area INSIDE bathroom on 2nd Floor Rooms, Generous Breakfast, easy off / on freeway, we had a great nights sleep and a nice hot bfst, we would go back and recommend this place especially for Florida bound folks from up north...its the half way point!!

Helpful?
Thank Mary P
Michigan
Level Contributor
5 reviews
2 of 5 stars Reviewed November 16, 2015

Person at the front desk was barely speaking English. He refused to accept our coupon, and then had to get someone else on the phone who was guiding him how to work the computer. Then he didn't know how to give me points for the stay promising to do it in the morning. We were tired from the long drive... More 

Helpful?
Thank Cherami

Travelers are raving about these Cleveland hotels

Knoxville, Tennessee
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 28, 2015

Our room and bathroom were clean!! The bathmat and Kleenex box holder need to be replaced. Bathmat is dirty and Kleenex box holder has rust on it. The bedspread and sheets were clean and white. The mattress was hard. The front office staff was very nice and helpful.

Helpful?
Thank Apache123
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 25, 2015 via mobile

We stayed at this hotel traveling to Pigeon Forge and it was okay, some deep cleaning would not hurt. I asked 4 extra pillows and what I got was 1 pillow with a dirty pillow case, it had a name tag on it, another guests had left it behind. So needless to say it got put out in hard hallway... More 

Helpful?
Thank Michael M
Faiburn
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 2, 2015 via mobile

This Quality Inn was not up to the others that we've stayed at in the past. It was obvious that it was purchased from another chain. But, it was clean, quite and a good price for us. It would be nice if they'd hire a person to handle their dining area!!!! The front desk person did an okay job, but... More 

Helpful?
Thank Janice L
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 25, 2015

Went to Cleveland to raft the Ocoee River and needed a place to sleep. Booked this room a couple of weeks in advance and checked the reviews beforehand. Well to say the least it was mid 60's to 70's construction. Bottom floor rooms have outside access while 2nd floor rooms are access from in interior hall. No Elevator and stairwells... More 

Helpful?
Thank Doran H
Dahlonega, Georgia
Level Contributor
224 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed July 16, 2015

Room was clean, although a little more 'deep cleaning' in places would help. Lights over the vanity and in the bathroom were VERY slow to come on (reported this to the front desk). Breakfast OK, but not as nice as some I've had at other Quality Inns. Parking lot is in need of some maintenance - quite rough and has... More 

Helpful?
Thank Travelingfrom865
Olathe
Level Contributor
140 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed July 9, 2015

When I made reservations for this hotel, I took a look at the reviews and there were many high fives for it. I feel disappointed it didn't meet the 5 stars for me. The hotel could use some remodeling, and make sure all is working. The water was not draining well in the shower or sink, so it was reported... More 

Helpful?
Thank alrivera01
Pace, Florida
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed July 4, 2015

We stayed one night while on the road. I typically always check Tripadvisor before staying anywhere but due to an unexpected interstate accident we ended up driving thru TN. We called ahead to ask about the rooms and the rates and figured we would see what it looked like. It was a nice Quality Inn, newly renovated. Our double queen... More 

Helpful?
1 Thank kosborne32571
Knoxville, Tennessee
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 18, 2015

This hotel is a very good value for the price. The rooms are updated and clean. The hotel is conveniently located close to shopping and restaurants. We had a room on the second floor and it was very quiet. Parking is somewhat limited on the front side of the hotel and stairs at the end of the building are the... More 

Helpful?
Thank Brandy H
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