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Quality Inn

2.0 of 5
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153 James Asbury Dr., Cleveland, TN 37312
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Quality Inn
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Ranked #14 of 22 Hotels in Cleveland
A recent review
5 of 5 stars Reviewed December 11, 2014
judy t Cleveland, Tennessee
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46 reviews from our community

Traveler rating
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    8
    6
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alma, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We frequently stay at Choice Hotels, and have always been satisfied until now. I am surprised that this location can even be a part of this franchise. We checked in late and had to take the last available room--a queen/smoking unit. The bed was uncomfortable, the bedding was old and coarse, the bathroom was dirty (baseboard looked like it hadn't... More 

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West Millgrove, Ohio
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 11, 2015

It was scary...got there late and had to go around back of building , it was very dark!!! No lighting what so ever !!!! Key wouldn't work, had to try it like 6 times!!!!!!! Room was dirty!!! Towels were stained!!!! Will think twice about staying in a Quiality Inn .....no will not stay in Quality Inn again!!!!!Every time someone upstairs... More 

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Pensacola, Florida
Top Contributor
142 reviews 142 reviews
61 hotel reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed February 15, 2015

I am not sure who is writing the reviews for this place but, I will not stay here again. We stay in Choice Hotels all the time. The Clarion next door is always so nice and clean but they were full. After reading the reviews we decided to stay at the Quality Inn. It was a double queen. The first... More 

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Cleveland, Tennessee
1 review
5 of 5 stars Reviewed December 11, 2014

the service is great here. new owners are very nice. I was struggling and they helped me and my family out in order tokeep my daughter, grandson and I from having to sleep in the cold. will be back and will recommend Quality Inn, Cleveland Tn to everyone.

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Sarasota, Florida
Top Contributor
220 reviews 220 reviews
192 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed November 17, 2014

I stayed here October 17th. I stay in hotels 300 + nights yearly and this hotel is on my regular stay list. The checkin was fast and efficient, the room was clean and the bed was comfortable. Overall, a great place to stay. Large vehicle parking is limited so come early.

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Berea, Ohio
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 13, 2014

I have stayed at many Choice hotels as I travel on business. We stayed at this hotel, however, on our way home from Vaca. Great Value. Small town hotel without bells and whistles but Very Clean! Beds Comfy, plenty of towels, lotion, soap, shampoo, conditioner, in room coffee, micro and fridge, good AC, great wifi, flat screen TV. Hotel seemed... More 

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Kissimmee
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 20, 2014

Pulled in at two AM and was very happy that the room was clean, and the beds were comfortable. We sure did need a good nights rest after driving all day. Although we did not wake up in time for the breakfast I am still saying that this is a very nice clean place and comfortable place too stay. I... More 

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Shelby, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2014

Away for a weekend rafting trip, my son and I stayed a night here last weekend and, despite some negative reviews on this site, I was very pleased. At the front desk we were met by Helen, who was very charming, friendly, and helpful. The room was neat and clean; the pool was clean, too. New flat TV with many... More 

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Athens, Georgia
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 24, 2014

We stayed across the street at the Ramada (now becoming travel lodge) last year, so we knew the area. I found a good deal with choice privilieges so I booked a room for my family. Its just a typical no frills hotel. They had an OK breakfast bar. Noone went hungry, and it was tasty, if not a little stingy... More 

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Berwick
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 25, 2014

This property offers truck parking on the choice hotels app. It does not have enough parking for the cars alone let alone any size truck. Front desk staff very kind and professional. Room had dirty disgusting tee shirt in dresser. Nasty

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