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All 22 Cleveland hotels

Clarion Inn Cleveland

2.5 of 5 Hotel   |   185 James Asbury Drive N.W., Cleveland, TN 37312
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Ranked #7 of 22 Hotels in Cleveland
A recent review
4 of 5 stars reviewed 1 week ago
Vegasgram Las Vegas, Nevada
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34 reviews from our community

Traveler rating
    13
    10
    9
    1
    1
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13
5
2
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Romulus, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I'm wondering if these reviews are for another hotel? Anyway, one of the reasons I picked this hotel was for the reviews. Its not average but a little below like 2.5 stars. Staff (both check-in & check out {both women}) were very nice. I called around 10pm to see why the internet was not working, she was unsure. She said... More

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Las Vegas, Nevada
Top Contributor
84 reviews 84 reviews
35 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

We were staying for 4 nights so when I called the hotel directly to book the reservation I requested a king smkg downstairs. In the pictures online, I noticed a sofa in the room and inquired if one would be available for our stay. In our two previous hotels we had one and enjoyed having this feature. I was told... More

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback regarding the cleanliness of our hotel the friendliness of our staff. I will be sure and share your comments with our team. Your survey responses will serve as encouragement to all of our staff... More

Gastonia, North Carolina
Top Contributor
116 reviews 116 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Easy to book, nice check in, very friendly staff. Decent price, over all not bad. Would have given a higher rating but the odor from what ever they used to clean the room kept me awake all night. Clean and decent, but the chemical smell drove me crazy. We carry a holmes air cleaner system where ever we go, but... More

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the odor of cleaning chemical in your guest room on your recent visit. I have shared your feedback with both our housekeeping and maintenance departments to... More

Ozark, Alabama
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Rooms clean and spacious for a hotel room . Bedding was soft and clean . Bathroom was well stocked, the only suggestion I have is there needs to be a shelf or something actually in the bathroom to place your clothes on. Breakfast was fantastic ! Eggs , sausage patties , hash rounds, boiled eggs ( already peeled), waffles (... More

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Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for your recent stay. I'm delighted to hear we were able to exceed your expectations. We take pride in providing clean rooms, a courteous and helpful staff, and fantastic hot breakfast. Thank you for your suggestion regarding a shelf in our bathroom area. Please visit us again and thank you for your review. Kind Regards, More

Alachua, Florida
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this property in January and the quality has not changed. The room was cleaned thoroughly for a new arrival and with one hiccup was cleaned for a stayover. The property is obvious well-maintained looking at the common areas and outside. The location is awesome for Lee University and local industries, with a Publix right down the road.... More

Was this review helpful? Yes 2
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you so much for taking the time to tell us about your experience with our team members: Ms Jasmine, Ms Keshia, Ms Emily, and Ms Val. It is always nice to hear that our team members are taking care of everyone they encounter. We are a perfect location for visiting Chattanooga and other sites surrounding Cleveland. We truly appreciate... More

Oak Ridge, TN
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Clarion Inn in Cleveland TN while visiting friends and family. It was an excellent choice! Because I was a Choice Rewards member, I got upgraded from a double (single person)) room to a very nice King room. The bed was very comfy, it had the wonderful white duvet on it, a very nice larger than... More

Was this review helpful? Yes 1
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you so much for taking the time to tell us about your experience. It is always nice to hear that our team members are taking care of everyone they encounter. We're delighted you were able to take advantage of our Choice Advantage perks with your complimentary upgrade and that you enjoyed our hot breakfast buffet, and friendly staff, as... More

Alabama
2 reviews
4 of 5 stars Reviewed 5 weeks ago

Stayed here two nights. Clean and comfortable stay. Crazy radio clock kept going off but we unplugged it. Very friendly and courteous staff. Nice breakfast, would stay here again. Also in walking distance to food.

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

We would like to thank you for taking the time to complete an on-line review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I apologize for your encounter with the alarm clock and will be sure we address it for future guests. Thank... More

New Jersey
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed August 23, 2014

I spent 5 nights in this hotel because my youngest daughter was moving to Cleveland to attend Lee University. About 5 minutes after checking in, I received a call from Josh at the front desk to ask if I found the room to my satisfaction. I've stayed in many hotels, but I don't recall ever getting a call from front... More

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to write a review and congratulations to you and your daughter for an exciting start at Lee University. I'm sorry you encountered some issues during your stay regarding our housekeeping services. This is not our norm. We appreciate feedback when we have fallen short. We hope that should your needs require you to stay... More

Savannah, Tennessee
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 20, 2014

Great place to rest your head. Greeted upon arrival by Val she made us feel at home. Rooms were clean and efficient for what we needed. The breakfast is superb for a hotel! It's perfect for someone trying to save a little money and get all the benefits of an expensive hotel.

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking time to complete our survey and for letting us know about your experience. We very much appreciate your business. It's always nice to hear encouraging feedback regarding our friendly staff, clean breakfast, and great breakfast. I will be sure to share your wonderful comments with Val and our entire team! We hope to serve you again... More

Senior Contributor
48 reviews 48 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 19, 2014

We stopped here while traveling through the area. Just needed a place for the night. Room was 2 double beds. Clean. Lamp on dresser needed a light bulb. There was not one in it. Vanity sink faucet was difficult to operate off and on. Shower was great! Beds were very comfortable and pillows were great! Air conditioner drowned out I-75... More

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for your response and for your compliments on our room cleanliness, comfort of our beds, fluffy pillows and great shower. I'm sorry your stay was less than what you expected in regards to our breakfast. This is typically not our norm. It is always our desire to provide everyone with a great experience and we appreciate feedback when... More

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Additional Information about Clarion Inn Cleveland

Address: 185 James Asbury Drive N.W., Cleveland, TN 37312
Phone Number:
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn Cleveland 2.5*
Number of rooms: 60
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Also Known As:
Hampton Inn Cleveland Hotel Cleveland
Cleveland Hampton Inn

31 photos of this hotel

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