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All 22 Cleveland hotels

Clarion Inn Cleveland

2.5 of 5 Hotel   |   185 James Asbury Drive N.W., Cleveland, TN 37312
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Ranked #7 of 22 Hotels in Cleveland
A recent review
5 of 5 stars reviewed 1 week ago
Lisa W Pensacola, Florida
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37 reviews from our community

Traveler rating
    14
    12
    9
    1
    1
See reviews for
13
7
2
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pensacola, Florida
Top Contributor
131 reviews 131 reviews
53 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent another night at the Clarion Inn Cleveland. Again we were very pleased. We were there last weekend and totally enjoyed our night. The bed was very comfortable. The linens were white and it was so nice to have nice fluffy towels. So many hotels now have worn or very stiff towels. This was our second stay here and... More

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our entire team. It is always a pleasure to receive positive feedback. We take pride in providing friendly service, clean, comfortable rooms, a hot breakfast, and great rates. Thank... More

Ellensburg, Washington
Top Contributor
65 reviews 65 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Like many others, I think this place is in need of some updating in order to really be a solid 2.5 star hotel (it was no doubt a 2.5 15 or more years ago). Everything about the room and property were decent enough. The one highlight was the staff, particularly our check-in clerk, Val. We had just come from a... More

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

We very much appreciate and value your feedback and will share your comments with our entire team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback regarding our helpful... More

Ocala, Florida
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed there recently for one night with family. The rooms were nicer than I expected and the breakfast was fresh and the staff kept it fresh and hot. Very good value. I'll certainly stop there again on future visits.

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for your recent stay. I'm delighted to hear we were able to exceed your expectations. We take pride in providing clean rooms with a courteous and helpful staff. Please visit us again and thank you for your review. Regards, More

Romulus, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I'm wondering if these reviews are for another hotel? Anyway, one of the reasons I picked this hotel was for the reviews. Its not average but a little below like 2.5 stars. Staff (both check-in & check out {both women}) were very nice. I called around 10pm to see why the internet was not working, she was unsure. She said... More

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More

Las Vegas, Nevada
Top Contributor
84 reviews 84 reviews
35 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were staying for 4 nights so when I called the hotel directly to book the reservation I requested a king smkg downstairs. In the pictures online, I noticed a sofa in the room and inquired if one would be available for our stay. In our two previous hotels we had one and enjoyed having this feature. I was told... More

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback regarding the cleanliness of our hotel the friendliness of our staff. I will be sure and share your comments with our team. Your survey responses will serve as encouragement to all of our staff... More

Gastonia, North Carolina
Top Contributor
120 reviews 120 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed September 15, 2014

Easy to book, nice check in, very friendly staff. Decent price, over all not bad. Would have given a higher rating but the odor from what ever they used to clean the room kept me awake all night. Clean and decent, but the chemical smell drove me crazy. We carry a holmes air cleaner system where ever we go, but... More

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the odor of cleaning chemical in your guest room on your recent visit. I have shared your feedback with both our housekeeping and maintenance departments to... More

Ozark, Alabama
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed August 31, 2014 via mobile

Rooms clean and spacious for a hotel room . Bedding was soft and clean . Bathroom was well stocked, the only suggestion I have is there needs to be a shelf or something actually in the bathroom to place your clothes on. Breakfast was fantastic ! Eggs , sausage patties , hash rounds, boiled eggs ( already peeled), waffles (... More

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for your recent stay. I'm delighted to hear we were able to exceed your expectations. We take pride in providing clean rooms, a courteous and helpful staff, and fantastic hot breakfast. Thank you for your suggestion regarding a shelf in our bathroom area. Please visit us again and thank you for your review. Kind Regards, More

Alachua, Florida
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed August 30, 2014

I stayed at this property in January and the quality has not changed. The room was cleaned thoroughly for a new arrival and with one hiccup was cleaned for a stayover. The property is obvious well-maintained looking at the common areas and outside. The location is awesome for Lee University and local industries, with a Publix right down the road.... More

Was this review helpful? Yes 2
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you so much for taking the time to tell us about your experience with our team members: Ms Jasmine, Ms Keshia, Ms Emily, and Ms Val. It is always nice to hear that our team members are taking care of everyone they encounter. We are a perfect location for visiting Chattanooga and other sites surrounding Cleveland. We truly appreciate... More

Oak Ridge, TN
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2014

I recently stayed at the Clarion Inn in Cleveland TN while visiting friends and family. It was an excellent choice! Because I was a Choice Rewards member, I got upgraded from a double (single person)) room to a very nice King room. The bed was very comfy, it had the wonderful white duvet on it, a very nice larger than... More

Was this review helpful? Yes 1
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you so much for taking the time to tell us about your experience. It is always nice to hear that our team members are taking care of everyone they encounter. We're delighted you were able to take advantage of our Choice Advantage perks with your complimentary upgrade and that you enjoyed our hot breakfast buffet, and friendly staff, as... More

Alabama
2 reviews
4 of 5 stars Reviewed August 26, 2014

Stayed here two nights. Clean and comfortable stay. Crazy radio clock kept going off but we unplugged it. Very friendly and courteous staff. Nice breakfast, would stay here again. Also in walking distance to food.

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

We would like to thank you for taking the time to complete an on-line review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I apologize for your encounter with the alarm clock and will be sure we address it for future guests. Thank... More

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Additional Information about Clarion Inn Cleveland

Address: 185 James Asbury Drive N.W., Cleveland, TN 37312
Phone Number:
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn Cleveland 2.5*
Number of rooms: 60
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Also Known As:
Hampton Inn Cleveland Hotel Cleveland
Cleveland Hampton Inn

31 photos of this hotel

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