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All 22 Cleveland hotels

Clarion Inn Cleveland

2.5 of 5 Hotel   |   185 James Asbury Drive N.W., Cleveland, TN 37312
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Ranked #6 of 22 Hotels in Cleveland
A recent review
3 of 5 stars reviewed 1 week ago
Vilynn Chicago, Illinois
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42 reviews from our community

Traveler rating
    17
    13
    10
    1
    1
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17
8
2
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Top Contributor
154 reviews 154 reviews
24 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

I have never stayed in a Clarion Inn so I wasn't sure what to expect. We were just traveling through and needed something close to I-75, available and affordable and this seemed to fit the bill. The room was relatively clean but the floor needed to be vacuumed better. The fitted sheets were on inside out and didn't fit the... More

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Walt Disney World, Florida
Top Contributor
58 reviews 58 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a night here while traveling to Florida. Good location, adequate parking. The lady who checked us in was not very friendly at first bu loosened up a bit when we conversed with her. This motel is old and dated but the rooms were spotless! Beds were good and the lighting was better than most places I have stayed. Very... More

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Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you very much for your review and valuable feedback. I apologize that your first impression during your check-in was not favorable. We definitely care about our guests. It is our policy to deliver hospitable service at all times no matter the circumstances. I can assure you I will take the necessary steps to ensure it does not happen again... More

Jacksonville, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed here over the summer. It was the worse place ever. On Oct.25,2014 we were driving through Cleveland again. We were exhausted and we stopped at some motels they were full. So we really didn't have a choice but to stay at Clarion Inn again. We were expecting a dirty room,bathroom,etc.. To our delight WE COULDN'T... More

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Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for your review and telling others about your awesome stay and I apologize for falling short of your expectations in your prior visit. I will share your comments with Lisa, our executive housekeeper, as well as the rest of the team. I know they will appreciate it. The Clarion Inn will continue to offer a great value to... More

Knoxville, TN
Contributor
13 reviews 13 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Traveled to Cleveland Tennessee for a softball tournament in Chattanooga & stayed 2 nights at the Clarion Inn. The rate was $69 a night. First, upon checking in I found the girl at the front desk to be extremely polite and courteous. She checked me in quickly and made sure I understood the amenities of the hotel. The room was... More

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Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you very much for taking your valuable time to tell others about your experience at our Clarion Inn while attending the softball tournament in Chattanooga. I will certainly share your comments our team. We may be a two star hotel, but there is no reason all of us cannot deliver five star service to our valued guests. It is... More

Joliet
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This motel has the most friendly staff, especially the evening receptionist Val. Gave a great recommendation for a locate restaurant, called our room after check in to be sure that the room met our expectations. The morning manager was very nice at check out. This location was very clean and well maintained. We will definitely use this motel in the... More

Was this review helpful? Yes 1
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for your review and I will certainly share your comments with our entire team as well as commend Val on making your stay such an enjoyable one. She is definitely a gem. We take pride in offering our guests a great night's sleep with our new BeautyRest mattresses complete with pillow topper, down comforter, and choice of soft... More

Pensacola, Florida
Top Contributor
131 reviews 131 reviews
53 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent another night at the Clarion Inn Cleveland. Again we were very pleased. We were there last weekend and totally enjoyed our night. The bed was very comfortable. The linens were white and it was so nice to have nice fluffy towels. So many hotels now have worn or very stiff towels. This was our second stay here and... More

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Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our entire team. It is always a pleasure to receive positive feedback. We take pride in providing friendly service, clean, comfortable rooms, a hot breakfast, and great rates. Thank... More

Ellensburg, Washington
Top Contributor
66 reviews 66 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 14, 2014

Like many others, I think this place is in need of some updating in order to really be a solid 2.5 star hotel (it was no doubt a 2.5 15 or more years ago). Everything about the room and property were decent enough. The one highlight was the staff, particularly our check-in clerk, Val. We had just come from a... More

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Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

We very much appreciate and value your feedback and will share your comments with our entire team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback regarding our helpful... More

Ocala, Florida
Contributor
16 reviews 16 reviews
4 of 5 stars Reviewed October 8, 2014

I stayed there recently for one night with family. The rooms were nicer than I expected and the breakfast was fresh and the staff kept it fresh and hot. Very good value. I'll certainly stop there again on future visits.

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Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for your recent stay. I'm delighted to hear we were able to exceed your expectations. We take pride in providing clean rooms with a courteous and helpful staff. Please visit us again and thank you for your review. Regards, More

Romulus, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 25, 2014

I'm wondering if these reviews are for another hotel? Anyway, one of the reasons I picked this hotel was for the reviews. Its not average but a little below like 2.5 stars. Staff (both check-in & check out {both women}) were very nice. I called around 10pm to see why the internet was not working, she was unsure. She said... More

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More

Las Vegas, Nevada
Top Contributor
84 reviews 84 reviews
35 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed September 21, 2014

We were staying for 4 nights so when I called the hotel directly to book the reservation I requested a king smkg downstairs. In the pictures online, I noticed a sofa in the room and inquired if one would be available for our stay. In our two previous hotels we had one and enjoyed having this feature. I was told... More

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback regarding the cleanliness of our hotel the friendliness of our staff. I will be sure and share your comments with our team. Your survey responses will serve as encouragement to all of our staff... More

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Additional Information about Clarion Inn Cleveland

Address: 185 James Asbury Drive N.W., Cleveland, TN 37312
Phone Number:
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn Cleveland 2.5*
Number of rooms: 60
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Also Known As:
Hampton Inn Cleveland Hotel Cleveland
Cleveland Hampton Inn

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