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Clarion Inn Cleveland

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185 James Asbury Drive N.W., Cleveland, TN 37312
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Clarion Inn Cleveland
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Clarion Inn Cleveland
Clarion Inn Cleveland
Clarion Inn Cleveland
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55 reviews from our community

Traveler rating
    23
    17
    11
    1
    3
See reviews for
20
12
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florence, AL, United States
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

A one night stay enroute to Gatlinburg, we were meeting friends for dinner. Room was mediocre at first glance, ice machine broken & had to go to 2nd floor each time for ice. When we got ready for bed, turned cover back & sheets were dirty (pubic hair) on bottom sheet. Called the desk & it was late so no... More 

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Birmingham, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in the Clarion because everything else was booked because of a baseball tournament in town. We were very pleased! Nice staff. Easy check-in. Good breakfast. The rooms were clean with a nice comfortable bed. The only negative to this hotel is the outside doors to the rooms. I usually do not feel as safe. But we were on... More 

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Ann Arbor, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient location just off I 75 about half way between Michigan and Florida. Room was well furnished and all the usual furnishings were in good condition. Excellent hot breakfast included bacon, scrambled eggs, and fried potatos. Had good WiFi connection.

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thanks for telling us how much you liked our Clarion Inn - Cleveland, TN and especially our convenient location of Interstate 75, complimentary hot breakfast buffet, and reliable Wi-Fi to stay connected. Many of our guests tell us we are perfectly located for travel between Florida and northern points such as Michigan, Ohio, and Canada. Thank you again for taking... More 

Saint Thomas, Canada
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very friendly staff. Clean room. Comfortable bed. Good hot breakfast. What more could you want. Oh, and there is a coupon in the travel book you get at the rest stops. I'd definitely recommend this place....

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Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

We appreciate you letting us know how much you liked our hotel and team. It is great to know you enjoyed our service, location, comfortable beds, and hot breakfast buffet. Please come back for another stay whenever your might be returning to Cleveland, TN. Sincerely, More 

Athens, Alabama, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is the worst place we have stayed in years. We checked in & desk clerk was very friendly, informative. Room was just okay to say the least but as we were just staying the one night, we thought it would be fine. When I went to ice machine, it had out of order sign. Went to desk & was... More 

Was this review helpful? Yes 1
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

I am so very sorry you had a bad experience staying at our hotel. Thank you for letting us know of your displeasure. We never like to disappoint our guests. I will be reviewing your comments with our team in order to make necessary improvements. Please consider giving us another try. We do want opportunity to earn your business back.... More 

Kingston
Contributor
19 reviews 19 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the time we walked in to ask about rooms to the time we left it was a great experience! Staff was great. Rooms CLEAN and beds very comfortable. Breakfast was great with eggs, bacon, waffles etc. We stayed at 4 different hotels on our trip and this was by far the nicest for the money.

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Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

We're so happy to hear that you found our Location, Service and Comfort of the hotel the "best stop of your trip!" It is always a pleasure to hear your comments as we always strive to improve on our service. We hope that you visit us again the next time you are in the Cleveland, TN area. Thanks for choosing... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015 via mobile

We stopped here when ice storm began to weather it out. Lovely folks at the desk, huge breakfast, very quiet though right off I-59 anh I-20, and super reasonable rate for non smoking, king room. Close to all restaurants we all like (chains) and a mall across from hotel.

Was this review helpful? Yes 1
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for your review and telling others about your awesome stay despite your challenge with some wintry driving conditions. We're glad you enjoyed our great location with easy access to and from the highway, our clean rooms, and great rates.The entire staff is very knowledgeable on where to go, what to do, and ready to give you directions to... More 

Johnson City, Tennessee
2 reviews
5 of 5 stars Reviewed February 3, 2015

I'll get right to the point: Awesome Bed! Comfy, Clean, best sleep away from home@! Quiet facility, off the main route but easy to get too! Friendly staff and delicious coffee with a nice selection of coffee creamers! Which I love! Breakfast was great, fresh and quite a selection! We will be back!! BNP

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you very much for taking your valuable time to tell others about your experience at our Clarion Inn. I will certainly share your comments with the rest of our team and commend them for making your stay such an enjoyable one. We take pride in our plush new bedding, clean rooms, friendly staff, convenient location to the interstate, and... More 

Marmora, Canada
Top Contributor
113 reviews 113 reviews
30 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed January 31, 2015

My wife and I were travelling on the I-81 and decided to stop in Cleveland for the night. We chose the Clarion Inn. We found the staff to be very friendly and helpful. There was a nice warm breakfast the next morning that was well looked after. We had a room on the 2nd floor. We found the bed very... More 

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for your review. The Clarion Inn has one of the best locations in Cleveland with the most comfortable beds, clean rooms, and friendliest staff as you mentioned. We offer our guests a great value on all of rooms. All of our rooms are equipped with irons, ironing boards, coffee makers, 32” flat screen TVs, a work desk, chair,... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

Our daughter had a baton competition nearby and most of her team stayed at the Comfort Inn so we were going to as well. However, by the time we reserved there were no more rooms with 2 beds available there. So, being Choice Rewards members, I read the reviews and decided to take a chance on the Clarion. We were... More 

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you very much for taking your valuable time to tell others about your experience at our Clarion Inn located in Cleveland, TN. I will certainly share your comments with Val, Evelyn, and the rest of our team and commend them for making your stay such an enjoyable one. We pleased to hear you enjoyed our convenient, safe, and convenient... More 

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