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Clarion Inn Cleveland

2.5 of 5 185 James Asbury Drive N.W., Cleveland, TN 37312
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Clarion Inn Cleveland
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Clarion Inn Cleveland
Clarion Inn Cleveland
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46 reviews from our community

Traveler rating
    20
    14
    10
    1
    1
See reviews for
17
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Our daughter had a baton competition nearby and most of her team stayed at the Comfort Inn so we were going to as well. However, by the time we reserved there were no more rooms with 2 beds available there. So, being Choice Rewards members, I read the reviews and decided to take a chance on the Clarion. We were... More 

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you very much for taking your valuable time to tell others about your experience at our Clarion Inn located in Cleveland, TN. I will certainly share your comments with Val, Evelyn, and the rest of our team and commend them for making your stay such an enjoyable one. We pleased to hear you enjoyed our convenient, safe, and convenient... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great value and clean rooms with an excellent staff , Valentina was great and very helpful even checked to see if the room was ok, along with the rest of the staff makes this a great hotel to stay at , will be staying here every time I come to work and the great breakfast is a big ol bonus... More 

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you very much for taking your valuable time to tell others about your experience at our Clarion Inn in Cleveland, TN. I will certainly share your comments with Val and the rest of our team and commend her for making your stay such an enjoyable one. We're pleased you enjoyed our complimentary hot breakfast buffet, great coffee, convenient location,... More 

Locust Grove
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

After having a horrible experience at the Baymont in February, as I am there several times a year for conferences, I decided to try the Clarion. I will have to say that this was a good decision. The room was clean, beds very comfortable, quiet, breakfast was the bomb with bacon, grits, omelet, tater tots, waffles. Very good. The manager,... More 

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Linda, Thank you for your recent stay. I'm delighted to hear we were able to exceed your expectations. We take pride in providing clean rooms, a great hot breakfast buffet, and service from a courteous and helpful staff. We truly appreciate your kind review and look forward to accommodating you for your upcoming conferences throughout the year! Thank you for... More 

Michigan
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 27, 2014

Stayed here with family on the way home from vacation. Hotel was clean, beds comfortable with lots of pillows. Newer mattress we could see as the sheets didn't fit the bed right. Hotel is right off 75 and the backside the noise is noticeable. Light sleepers will notice more than we did. Breakfast was nice, typical hotel breakfast. We would... More 

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you so much for staying with Clarion Inn, Cleveland. Thank you for sharing your experience. Our great location with easy access to the interstate can sometimes result in traffic noise but we're confident we can accommodate our travelers with a quiet room. We're happy you enjoyed our breakfast and appreciate the feedback regarding our clean hotel and comfortable bedding.... More 

Chicago, Illinois
Top Contributor
159 reviews 159 reviews
25 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed November 9, 2014

I have never stayed in a Clarion Inn so I wasn't sure what to expect. We were just traveling through and needed something close to I-75, available and affordable and this seemed to fit the bill. The room was relatively clean but the floor needed to be vacuumed better. The fitted sheets were on inside out and didn't fit the... More 

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn - Cleveland, TN. Allow me to apologize for failing to meet your expectations regarding a number of issues you encountered on your recent visit including the wait for a working TV remote, noise from the interstate, and freshness of breakfast items. We're... More 

Walt Disney World, Florida
Top Contributor
64 reviews 64 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 4, 2014

Spent a night here while traveling to Florida. Good location, adequate parking. The lady who checked us in was not very friendly at first bu loosened up a bit when we conversed with her. This motel is old and dated but the rooms were spotless! Beds were good and the lighting was better than most places I have stayed. Very... More 

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you very much for your review and valuable feedback. I apologize that your first impression during your check-in was not favorable. We definitely care about our guests. It is our policy to deliver hospitable service at all times no matter the circumstances. I can assure you I will take the necessary steps to ensure it does not happen again... More 

Jacksonville, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

My family and I stayed here over the summer. It was the worse place ever. On Oct.25,2014 we were driving through Cleveland again. We were exhausted and we stopped at some motels they were full. So we really didn't have a choice but to stay at Clarion Inn again. We were expecting a dirty room,bathroom,etc.. To our delight WE COULDN'T... More 

Was this review helpful? Yes 2
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for your review and telling others about your awesome stay and I apologize for falling short of your expectations in your prior visit. I will share your comments with Lisa, our executive housekeeper, as well as the rest of the team. I know they will appreciate it. The Clarion Inn will continue to offer a great value to... More 

Knoxville, TN
Contributor
13 reviews 13 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 2, 2014

Traveled to Cleveland Tennessee for a softball tournament in Chattanooga & stayed 2 nights at the Clarion Inn. The rate was $69 a night. First, upon checking in I found the girl at the front desk to be extremely polite and courteous. She checked me in quickly and made sure I understood the amenities of the hotel. The room was... More 

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you very much for taking your valuable time to tell others about your experience at our Clarion Inn while attending the softball tournament in Chattanooga. I will certainly share your comments our team. We may be a two star hotel, but there is no reason all of us cannot deliver five star service to our valued guests. It is... More 

Joliet
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 31, 2014

This motel has the most friendly staff, especially the evening receptionist Val. Gave a great recommendation for a locate restaurant, called our room after check in to be sure that the room met our expectations. The morning manager was very nice at check out. This location was very clean and well maintained. We will definitely use this motel in the... More 

Was this review helpful? Yes 1
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for your review and I will certainly share your comments with our entire team as well as commend Val on making your stay such an enjoyable one. She is definitely a gem. We take pride in offering our guests a great night's sleep with our new BeautyRest mattresses complete with pillow topper, down comforter, and choice of soft... More 

Pensacola, Florida
Top Contributor
133 reviews 133 reviews
54 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed October 19, 2014

We spent another night at the Clarion Inn Cleveland. Again we were very pleased. We were there last weekend and totally enjoyed our night. The bed was very comfortable. The linens were white and it was so nice to have nice fluffy towels. So many hotels now have worn or very stiff towels. This was our second stay here and... More 

Was this review helpful? Yes
Lisa H, General Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our entire team. It is always a pleasure to receive positive feedback. We take pride in providing friendly service, clean, comfortable rooms, a hot breakfast, and great rates. Thank... More 

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Additional Information about Clarion Inn Cleveland

Address: 185 James Asbury Drive N.W., Cleveland, TN 37312
Phone Number:
Location: United States > Tennessee > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn Cleveland 2.5*
Number of rooms: 60
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Also Known As:
Hampton Inn Cleveland Hotel Cleveland
Cleveland Hampton Inn

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