Horrible beds, gross used sheets, no wifi even though they advertised it, pool out for a year? HOW? Old furniture and appliances...not worth the money at all...Air conditioning is either freezing cold or burning hot

I was exhausted from driving 14 hours, and needed somewhere to just get a few hours sleep. I can't do stairs and the only non smoking downstairs room was a handicap. When I entered the room, there was a smell in the room. I bring Lysol with me so I sprayed the room well. After that, it was fine. The... More

Let me start this review out by saying this was the most horrible experience i have had with a hotel since i have been traveling, and i have travled for a long time. When i firtst waked into the room it was smelly and did not have the word clean no where around. This hotel was so fility i cant... More

We travelled across the country, coast to coast in March 2011, stopping in Clarksville late at night. One tip - unless you're super familiar with a town, stop before dark, drive around the area and then make your decision. The other Best Western hotels we've stayed at have ranged from pretty good to fabulous (fab in Ogden Utah), so thought... More

Well, the keyboard is still filthy. The room was fine. Bath also. The staff: great. However, the breakfast bar was totally inadequate. When I got there, the coffee was gone. There was a man, said he was the owner or manager, who I asked about the coffee and he directed me to go to the kitchen (I had no idea... More

This hotel was disgusting! The 1st floor room smelled like a wet dog rolled around the room. The sheets had tears and stains as the blankets looked as if they were worn into by a homeless person. The shower had foot stains and the soap holder was slightly off. Spiders crept around the bed and I used my hand as... More

This Best Western is outdated. The computer, keyboard, and mouse was filthy, which was located in the lobby!!! The bed had springs prodding me all night long. The furniture was dilapidated. The mini-couch had a stretched out slip cover on it. I would not dare lift up that slip cover. My husband sat on it and almost sunk to the... More

We stayed 2 nights- 3 suites- the furniture has tears ,dirty and needs replacing the shower has cracks in the walls and been badly patched with caulk, the sink had cracks and really worn out. The personnel were friendly and courteous. The place has really gone downhill in the past 4 years. This was not our first stay but will... More

Everyone is right about how wonderful the staff is. But come on Best Western... You’re in the business of SLEEP... You have the cheapest lowest grade mattress money can buy. Your furniture is outdated and worn, and defiantly needs to be updated. You can feel the springs move and make noise as you move positions. If you want a clean... More