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Candlewood Suites Clarksville

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3050 Clay Lewis Road, Clarksville, TN 37040
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Candlewood Suites Clarksville
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Candlewood Suites Clarksville
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47 reviews from our community

Traveler rating
    11
    16
    12
    4
    4
See reviews for
11
8
7
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lewistown, Illinois
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was a little worried about the negative reviews but was pleasantly surprised. I used this hotel as just a sleeping point after driving six hours, with twelve more to go. Check in was very quick. The room was clean, very quiet and spacious. We slept 8 hours, showered and left again. We were too tall for the shower head... More 

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Lake Wylie, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed March 21, 2015

I've stayed at this hotel each week for the last several weeks and have only minor complaints. They put me in a room opening onto the lobby once (I'm IHG Platinum and they should know better). The chairs in the rooms are rather worn, but comfy. I love the staff, the beds and the ability to cook something on my... More 

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Scott P, Manager at Candlewood Suites Clarksville, responded to this review

Marky 29710, Thank you very much for review of our hotel. We are glad that you enjoyed your stay, and that the staff was able to assist with your needs. We hope that we will get to see you in the future, if you travels return you to Clarksville, we will make a note to keep you away from the... More 

Iola, Kansas
Top Contributor
110 reviews 110 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed March 11, 2015

Seemed to be average and clean. Traveling through and booked the nearest IHG property on the app. No complaints as I stopped to get some food, sack time and a shower. Several fast food choices nearby. I did use the internet a bit and had no problems.

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IHGCare, Guest Relations Manager at Candlewood Suites Clarksville, responded to this review

Dear mmichael171, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Detroit, Michigan
Top Contributor
105 reviews 105 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 10, 2015

I was here for a week and had a great stay. Staff was friendly and helpful! There is the large Mall in walking distance to this hotel not to mention too many restaurants to list. There is also a wal mart and grocery store so you can cook your meals in your room. They also have a gas grill out... More 

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Scott P, Manager at Candlewood Suites Clarksville, responded to this review

Jay C, Thank you very much for the feedback of your stay at our hotel. We are glad that you enjoyed your visit. Please come back and see us again!! Scott P Director of Operations More 

Berea, Kentucky
1 review
4 of 5 stars Reviewed November 13, 2014

My name is Sean Phelps and I have recently stayed at the Candlewood Suites in Clarksville, TN. My businees trip had me in this area for a total of 75 days. Since my stay at the Candlewood in, the rooms are nice and have a full size regrigerator, 2 burner stove and microwave for cooking and heating up your meals... More 

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CKVTN, General Manager at Candlewood Suites Clarksville, responded to this review

Mr. Phelps, We enjoyed having you here with us. It is always nice to get to know our guests and do what we can to make their stay feel like home. Thank you for coming out and chatting with our staff and for joining us each week for our manager's social, You kept us smiling. Thank you so much for... More 

New York City, New York
Top Contributor
160 reviews 160 reviews
48 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed October 21, 2014

Worst hotel I have stayed at in long time - and I have stayed at many as I travel for a living; Dirty walls, dingy & old looking. The closet walls and base board are filthy - don't think they have EVER been cleaned and are a health hazard. Disgustingly dirty!! Internet is pathetic. Unusable. I spent all night trying... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Clarksville, responded to this review

Dear JimB_Traveler, Thank you for taking the time to write a review regarding our hotel. It is truly disheartening to know that some aspects of our facility fell below your expectations. Please accept our sincere apologies for any inconvenience you may have experienced with housekeeping services and WiFi provided. I would love to have the opportunity to regain your faith... More 

Augusta, Georgia
Top Contributor
77 reviews 77 reviews
41 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 5, 2014

This is your average CW Suites. Nothing special about this. The hotel is convenient to everything on the main road which is good and bad. Traffic is terrible at all times of the day. You can however find just about anything you need as it is close.. The parking lot here is small it is well lit. This hotel does... More 

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Scott P, Manager at Candlewood Suites Clarksville, responded to this review

Evilshig, Thank you very much for the feedback in regards to your recent stay at our hotel. We value all our guests feedback, and will be sharing your feedback with our hotel ownership to work on some of the items you addressed. We are in the process of planning for our updates and remodel in the next few months. We... More 

Lawrenceville, Illinois
Top Contributor
131 reviews 131 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed September 28, 2014 via mobile

We stayed here overnight. There was a kitchenette and the room had more room than an average hotel. The vinyl on the desk chairs had peeled off and looked tacky and the pillows we had were balled up (not flat). Staff was friendly and efficient and the room was clean. There are a lot of hotels in the area but... More 

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Scott P, Manager at Candlewood Suites Clarksville, responded to this review

Jamiem, Thank you very much for the feedback you provided to TripAdvisor in regards to your recent stay at our hotel. We value your feedback and hope that if you return to the area you will come visit our hotel again. We will be working with our housekeeping staff on the issues that you had mentioned. Thanks, Scott P Director... More 

Savannah, Georgia
Top Contributor
102 reviews 102 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed September 19, 2014

I stayed here one night while driving from Illinois to Georgia. I was extremely disappointed from the beginning. There was dog poop in the walkway when entering the hotel. I had my small dog with me and we were put on the 4th floor which was so covered in smoke I could barely breath (it was a non smoking hotel... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Clarksville, responded to this review

Dear Abby J, Thank you for taking the time to post a review of your stay. Our goal is to provide commendable guest experiences however reading from your review, it is regrettable that we weren't able to do so especially with the maintenance levels on site being a disappointment. I have your comments documented and this shall be addressed with... More 

Navarre, Florida
Top Contributor
194 reviews 194 reviews
24 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed August 8, 2014

We stayed overnight having made reservation through the Priority Club website. Two items attracted me to stay here. It had a refrigerator/freezer which I need when I travel for some of my medication and to refreeze my traveling ice. The second element was the cost. I searched various hotels in the area and most costs started where we ended at... More 

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