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Candlewood Suites Clarksville

2.0 of 5 3050 Clay Lewis Road, Clarksville, TN 37040
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Candlewood Suites Clarksville
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Candlewood Suites Clarksville
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43 reviews from our community

Traveler rating
    11
    13
    11
    4
    4
See reviews for
10
8
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Berea, Kentucky
1 review
4 of 5 stars Reviewed November 13, 2014

My name is Sean Phelps and I have recently stayed at the Candlewood Suites in Clarksville, TN. My businees trip had me in this area for a total of 75 days. Since my stay at the Candlewood in, the rooms are nice and have a full size regrigerator, 2 burner stove and microwave for cooking and heating up your meals... More 

Was this review helpful? Yes
CKVTN, General Manager at Candlewood Suites Clarksville, responded to this review

Mr. Phelps, We enjoyed having you here with us. It is always nice to get to know our guests and do what we can to make their stay feel like home. Thank you for coming out and chatting with our staff and for joining us each week for our manager's social, You kept us smiling. Thank you so much for... More 

New York City, New York
Top Contributor
129 reviews 129 reviews
45 hotel reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed October 21, 2014

Worst hotel I have stayed at in long time - and I have stayed at many as I travel for a living; Dirty walls, dingy & old looking. The closet walls and base board are filthy - don't think they have EVER been cleaned and are a health hazard. Disgustingly dirty!! Internet is pathetic. Unusable. I spent all night trying... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Clarksville, responded to this review

Dear JimB_Traveler, Thank you for taking the time to write a review regarding our hotel. It is truly disheartening to know that some aspects of our facility fell below your expectations. Please accept our sincere apologies for any inconvenience you may have experienced with housekeeping services and WiFi provided. I would love to have the opportunity to regain your faith... More 

Augusta, Georgia
Top Contributor
71 reviews 71 reviews
37 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 5, 2014

This is your average CW Suites. Nothing special about this. The hotel is convenient to everything on the main road which is good and bad. Traffic is terrible at all times of the day. You can however find just about anything you need as it is close.. The parking lot here is small it is well lit. This hotel does... More 

Was this review helpful? Yes
Scott P, Manager at Candlewood Suites Clarksville, responded to this review

Evilshig, Thank you very much for the feedback in regards to your recent stay at our hotel. We value all our guests feedback, and will be sharing your feedback with our hotel ownership to work on some of the items you addressed. We are in the process of planning for our updates and remodel in the next few months. We... More 

Lawrenceville, Illinois
Top Contributor
127 reviews 127 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 28, 2014 via mobile

We stayed here overnight. There was a kitchenette and the room had more room than an average hotel. The vinyl on the desk chairs had peeled off and looked tacky and the pillows we had were balled up (not flat). Staff was friendly and efficient and the room was clean. There are a lot of hotels in the area but... More 

Was this review helpful? Yes
Scott P, Manager at Candlewood Suites Clarksville, responded to this review

Jamiem, Thank you very much for the feedback you provided to TripAdvisor in regards to your recent stay at our hotel. We value your feedback and hope that if you return to the area you will come visit our hotel again. We will be working with our housekeeping staff on the issues that you had mentioned. Thanks, Scott P Director... More 

Savannah, Georgia
Top Contributor
87 reviews 87 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed September 19, 2014

I stayed here one night while driving from Illinois to Georgia. I was extremely disappointed from the beginning. There was dog poop in the walkway when entering the hotel. I had my small dog with me and we were put on the 4th floor which was so covered in smoke I could barely breath (it was a non smoking hotel... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Clarksville, responded to this review

Dear Abby J, Thank you for taking the time to post a review of your stay. Our goal is to provide commendable guest experiences however reading from your review, it is regrettable that we weren't able to do so especially with the maintenance levels on site being a disappointment. I have your comments documented and this shall be addressed with... More 

Navarre, Florida
Top Contributor
161 reviews 161 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 8, 2014

We stayed overnight having made reservation through the Priority Club website. Two items attracted me to stay here. It had a refrigerator/freezer which I need when I travel for some of my medication and to refreeze my traveling ice. The second element was the cost. I searched various hotels in the area and most costs started where we ended at... More 

Was this review helpful? Yes
mahomet, IL
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 26, 2014

Traveling back from Atlanta and had to do a late night check in due to traffic issues. Booked a double via the IHG website without doing too much research. Check in was quick and easy even tho front desk was training new night staff. Room 104 had 2 double beds, fridge, microwave, stove top, and dishwasher. Bathroom with light and... More 

Was this review helpful? Yes 1
Scott P, Manager at Candlewood Suites Clarksville, responded to this review

Dear Davenucone, Thank you very much for you feedback on TripAdvisor. We share all reviews with our staff and ownership, in an effort to continually better our facilities. I am glad you enjoyed the layour of rooms, and the friendliness of our staff, we strive to provide great service. I will be charing your concerns with our housekeeping and maintenance... More 

Clarksville, Tennessee
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 15, 2014

This was our first time visiting Candlewood Suites. I have lived in the area for 2 years but never knew it existed. It was nice that it was in a location off of the main drags. There was no noise what so ever. We did have a dog in the room next to us, but never heard it. The management... More 

Was this review helpful? Yes
Scott P, Manager at Candlewood Suites Clarksville, responded to this review

OliviaV23: Thank you very much for your feedback and review about your recent stay. I am disturbed that you had an unpleasant experience with one of our housekeepers. I will be personally sharing your review with our entire staff, and will address your concerns with housekeeping directly. We strive to provide great service and clean accommodations, so we appreciate your... More 

Las Vegas, Nevada
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 13, 2014

Nice, clean rooms. Bed was uncomfortable but everything else was wonderful. Hotel staff was nice and friendly, my favorite was Kameelia. Great personality, friendly, and always helpful. Some of the newer clerks need to take pointers from her... 3 washers 4 dryers, took forever to wash/dry but you can't beat free. Hotel was clean, quiet and Close to food and... More 

Was this review helpful? Yes
Scott P, Manager at Candlewood Suites Clarksville, responded to this review

m_day87: Thank you very much for your feedback, and great comments in your review. I will be sharing your review with our entire staff, including Kameelia. We strive to provide great service and clean accommodations for all guests. I will personally be working with our maintenance department to ensure that all the equipment in the fitness center and laundry room... More 

Knoxville, Tennessee
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 23, 2014

Excellent Hotel! Room was clean, and quiet when having to sleep during the daytime hours. Hotel clerks were very friendly and had a wealth of information regarding the surrounding area. Would definitely recommend and stay here again!

Was this review helpful? Yes
Scott P, Manager at Candlewood Suites Clarksville, responded to this review

Dear ccrider13: Thank you very much for your feedback on TripAdvisor. We truly appreciate all of our guests feedback, and we are always looking to better our services. It is great that our staff was knowledgable and willing to share their knowledge of the Clarksville area with you. We hope to see you again in the future if your travels... More 

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Additional Information about Candlewood Suites Clarksville

Address: 3050 Clay Lewis Road, Clarksville, TN 37040
Phone Number:
Location: United States > Tennessee > Clarksville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Clarksville 2*
Number of rooms: 80
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Also Known As:
Candlewood Suites Clarksville Hotel Clarksville
Candlewood Clarksville
Clarksville Candlewood Suites

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