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All 2 Clarksville accommodations

MainStay Suites Fort Campbell

2.5 of 5 Condominium   |   115 Fairbrook Place, Clarksville, TN 37040
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MainStay Suites Fort Campbell

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A recent review
5 of 5 stars reviewed 4 weeks ago
Riderwrong Fayetteville, North Carolina
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37 people have reviewed this hotel

Traveler rating
    21
    3
    9
    2
    2
See reviews for
12
Couples
0
3
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

We were here for 3 weeks and had a lovely stay. The staff makes this hotel a 5! They were friendly, very willing to go an extra step to help out and loved my dog! I know many people want a large breakfast offering, but considering there is no hotel kitchen I thought they did very well. They had excellent... More

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West Palm Beach, Florida
Top Contributor
167 reviews 167 reviews
26 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed December 11, 2013

My friend and I stayed here to be near Fort Campbell to welcome a soldier home from Afghanistan. The hotel was supportive in every way - helping with arrangements, internet service and positive feelings. I loved the entire experience and will look for this brand in other locations!

Was this review helpful? Yes
Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

Thank you for all of your kind words. I am so glad that you enjoyed your stay with us and hope we will be your hotel of choice for all future visits to Clarksville. Sincerely, More

Fayetteville, North Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 23, 2013

Stayed for a week while working at Ft Campbell. They accept the government rate. A little different that I had to make my own bed on several days. Other Suite hotels have daily quick service. This hotel does not. The manager and the day front desk clerk were very helpful. The breakfast isn't very much. About 45 minutes from Nashville.... More

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Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

We appreciate you choosing us to be your home while in Clarksville. We always welcome feedback from our guest. The feedback helps us to improve our hotel and our guest stays. We look forward to you staying with us again if ever in Clarksville. Sincerely, More

Monterey, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 21, 2013

Hotel is in a great location, just off the highway and next to lots of food, shops, and mall. Best part is it’s conveniently located right next door to Walmart, so grocery runs or midnight runs are super convenient. Hotel is clean, but service is slow not referencing front desk. Wifi is spotty, treadmill is bad – I actually fell... More

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Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

We appreciate you staying with us and we do apologize for not meeting and exceeding your expectations during your visit. We always appreciate feed back from our customers to help us improve our hotel and guest visits. We hope you will to stay with us again if ever in Clarksville. Sincerely, More

1 review
5 of 5 stars Reviewed September 4, 2013 via mobile

I traveled here last week and the hotel was very clean and welcoming! The manager and front desk clerk so happen to be right at the desk when I was checking in and they were both very nice! Kelsey was very helpful and even walked outside with me to give me directions to chipotle. I will book with this hotel... More

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Mary L, General Manager at MainStay Suites Fort Campbell, responded to this review

Thank you for your compliments. I will be sure to let my staff know of your experience. We look forward to serving you in the future. More

Ames, IA
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 25, 2013

Checkin experience was very unpleasant. Desk clerk had tattoos all over her bare arms- very unprofessional appearance. We were initially given a room that hadn't been cleaned. Next room had a very noisy dog next door. No towels at indoor pool. Town of Clarksville isn't a gem either- people look like cast of `Escape from New York'. Next morning the... More

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Mary L, General Manager at MainStay Suites Fort Campbell, responded to this review

I'm sorry to hear of the problems you experienced during your stay. We were in the process of cleaning mattresses and due to the drying out process, some rooms were not ready - this should of been properly put into the system to avoid such issues. I also apologize if the desk clerk did not offer to move you to... More

Lake Bluff, Illinois
1 review
5 of 5 stars Reviewed August 12, 2013

Very impressed by my stay at Mainstay Suites in Clarksville, TN! Staff is very friendly and this is by far one of the cleanest hotels I have ever stayed in. The rooms have a full kitchen with a full-size refrigerator, so the hotel is great for extended stays! Everything in the room was brand new and extremely clean! I would... More

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Mary L, General Manager at MainStay Suites Fort Campbell, responded to this review

It's good to see our kitchenettes beneficial to our long term guests. I will be sure to pass on your compliments to my staff. Our housekeepers work hard to properly clean rooms daily. We appreciate your business! More

Lansing, Michigan
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 9, 2013

This was my first time to Clarksville, TN - and other then my mistake of turning the wrong way off the expressway - this was a great place to stay. Each room with the kitchens allowed us to feel like we were home, my wife and kids were comfortable in the hotel, while I was working. The indoor pool was... More

Was this review helpful? Yes
Mary L, General Manager at MainStay Suites Fort Campbell, responded to this review

It is fortunate for us that you made a wrong turn! We are in the process of upgrading our breakfast to better accommodate our guests. I'm so glad your family enjoyed the pool and you were able to get some work done. We hope to see you again soon! More

Alhambra, IL
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2013

I have stayed at the Mainstay Suites numerous times when traveling to Clarksville. Probably one of the cleanest and nicest hotels I personally have ever stayed at! This is the first review I have written for the Mainstay and I am glad I finally got around to writing one. After looking through some of the previous reviews it saddens me... More

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Mary L, General Manager at MainStay Suites Fort Campbell, responded to this review

Thank you for your comments. We strive to provide an excellent staff and room cleanliness for our guests! More

Springfield, Missouri
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 4, 2013 via mobile

My husband and I were passing through on our way back from Florida. When walking into the lobby, we were greeted by the front desk agent Austin Jones. He was super super nice, and helpful. Our room was on the 3rd floor, room number 301. Walking in the room it was very spacious and looked clean. That's when it took... More

Was this review helpful? Yes 1
Mary L, General Manager at MainStay Suites Fort Campbell, responded to this review

I'm sorry for the problem with a bug you experienced upon checking into our hotel. It was not in fact a bed bug, Optimus Pest Solutions has confirmed that we do not have bed bugs in any of our rooms. I can identify it from the picture you posted as a small black beetle bug. Again, I'm sorry for the... More

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Additional Information about MainStay Suites Fort Campbell

Address: 115 Fairbrook Place, Clarksville, TN 37040
Phone Number:
Location: United States > Tennessee > Clarksville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Specialty lodging in Clarksville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — MainStay Suites Fort Campbell 2.5*
Official Description (provided by the hotel):
Our spacious and inviting guest rooms offer amenities like sofa sleepers, voice mail, curved shower rods, hair dryers, work desks, irons, ironing boards, pillow-top mattresses, flat-screen televisions, free expanded cable television with more than 70 channels, and feature fully equipped kitchens that include refrigerators with freezers, microwaves, dishwashers, two-burner cooktops, sinks, disposals, coffee makers with free coffee, cookware and utensils. Rooms also have work desks, irons and ironing boards. Handicap accessible rooms can be requested. ... more   less 
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