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MainStay Suites Fort Campbell

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115 Fairbrook Place, Clarksville, TN 37040
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1 room 1 guest
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MainStay Suites Fort Campbell
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53 Reviews from our TripAdvisor Community

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Traveler rating
    24
    8
    11
    6
    4
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17
2
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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University Place, Washington
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 18, 2015

A young man named Ron made our visit extra special. He initiated conversation and welcomed us to the area. He went above and beyond just keeping the place in pristine condition- he also provided superior customer service -which truly makes or breaks a good "experience" while traveling. Thank you Ron!

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Tallahassee, Florida
Level Contributor
66 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed July 17, 2015

We reserved this room on our way through Tennessee based on tripadvisor reviews. The rooms are VERY small for the price and we were hit with extra fees that weren't on the website. We paid $50 more than we expected. STAY AWAY!!!

Was this review helpful? Yes 1
Des Moines, Iowa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 20, 2015

After getting settled in for the night of sleep I noticed that when I laid down the bed, I rolled to the center of the bed. Needless to say I did not sleep that well and had sore back the next morning. I informed the front staff people who they said will contact the manager. The manager allowed me to... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2015

My husband and I were on a mission to buy a new truck. We had driven several hours that night just to make it to TN. The staff was wonderful. The woman who greeted us was very accommodating, especially being that we didn't arrive until 2:30am. Even upon leaving early the next morning, she told us to stay longer the... More 

Was this review helpful? Yes 1
Omaha, Nebraska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 31, 2015

I try to stay at the Choice Hotels while on vacations because of the loyalty program and consistency. We chose this location because it was able to accommodate 6 of us in one room comfortably. We all slept well and the service was very nice. I can't complain about this location at all. I would stay again. Please understand that... More 

Was this review helpful? Yes 1
Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

Jodi, Thank you so much for all of your compliments of our hotel and staff. We are so glad that you enjoyed staying with us and we appreciate you being a loyal Choice Privilege Member. I hope you and your family had a wonderful vacation. We look forward to you and your family staying with us again, if you are... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 24, 2015

I just checked into this hotel 10 minutes ago. I am staying here for a week with 4 of us. I paid for a one bedroom room bc I am traveling with two infants whom I wanted to have a place of quietness. Upon checking in, I opened the door to a 200 sqft room. The bed is 1 foot... More 

Was this review helpful? Yes 1
Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

Dear Heather, We apologize that we did not meet or exceed your expectations while staying at our hotel. I wish I had been aware of the problem while you were at the hotel, so that I could have possibly placed you in a larger room for the week that you were staying with us since you had the 2 babies... More 

Ottawa, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 23, 2015

Many reviews (and the hotels.com website) suggest that this hotel offers a full hot breakfast. This is incorrect; only a Continental breakfast is available. Given that other hotels were comparably priced with a full breakfast, I am disappointed.

Was this review helpful? Yes 2
Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

We apologize that we did not meet or exceed your expectations while staying with us. It is a let down sometimes to our guest that the Choice Mainstay properties do not have a full breakfast like their other Choice brands have each morning. We appreciate you staying with us and your feedback and hope you will stay with us again... More 

Huntsville, Alabama
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed October 9, 2014

Hotel is clean, looks nice, outdoor hot tub, indoor pool. My room (210) was nice, clean, the shower was great, plenty of water pressure. TV seemed to have only SDTV, no HD channels, lots of movie channels though. Hotel is close to everything, and no traffic noise that I noticed. Breakfast was pretty lame. Hot oatmeal, two types of cereal... More 

Was this review helpful? Yes 5
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 5, 2014

The hotel is nice and the staff is friendly. They accept pets and the rooms are spacious. The continental breakfast was nice and they make waffles for you. Walmart is next door to the hotel and some restaurants are within walking distance. Full fridge and a small stove was nice. The beds were uncomfortable and you could hear the springs... More 

Was this review helpful? Yes 1
Scott P, Manager at MainStay Suites Fort Campbell, responded to this review

Greenmerc77, Thank you very much for the review of our hotel on Tripadvisor.com. We appreciate your feedback and I will be working with my entire staff on the items that you addressed. Also as a note we are working with ownership and will be replacing many of our beds in the building in the upcoming weeks. We all strive to... More 

Clarksville, Tennessee, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 4, 2014

This place, is really the best, if you plan to stay for a few days.. Right next to Walmart and walking distance to restaurants, there's 2 other hotels that I would recommend here but for a long stay, this is better, it accepts pets.. Friendly staff, clean rooms, laundry and snack bar have regular decent prices, the breakfast is not... More 

Was this review helpful? Yes 2
Scott P, Manager at MainStay Suites Fort Campbell, responded to this review

Fabi M, Thank you very much for taking the time to review our hotel on TripAdvisor.com. We appreciate the great feedback and hope that if you are returning to the Clarksville area in the future you will choose to stay with us again. We look forward to seeing you, in the future. Cordially, Scott Perry Director of Operations More 

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