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Super 8 Chattanooga Lookout Mountain

2.0 of 5
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20 Birmingham Road, Chattanooga, TN 37419
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1 room 1 guest
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Super 8 Chattanooga Lookout Mountain
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218 Reviews from our TripAdvisor Community

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Traveler rating
    23
    44
    65
    51
    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (218)
  • Mar-May only
    (57)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (32)
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Minden, Louisiana
1 review
2 of 5 stars Reviewed 2 weeks ago

odor when you enter, everything out of date, in desperate need of remodeling, too small room with 2 queen beds, no walkspace. will NEVER stay at a super 8 and never stay in this one again

Review collected in partnership with Super 8

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Neil P, Manager at Super 8 Chattanooga Lookout Mountain, responded to this review

Dear Valued Guest, I apologize that we did not meet your needs on your most recent stay with us. It is our job to make sure we provide a quality product with a safe environment. I would like to inform you that I have taken your review into consideration and will be making improvements. Your comments has shown us where... More 

Owensboro, ky
1 review
2 of 5 stars Reviewed 3 weeks ago

Outdated, needed repairs. Clean. Comfortable bed. No elevator and 3 floors. Was told they cancelled a second room and kept 1room, received billed for both rooms.

Review collected in partnership with Super 8

Was this review helpful? Yes
Neil P, Manager at Super 8 Chattanooga Lookout Mountain, responded to this review

Dear Valued Guest, I am sorry that we did not meet your standards on your most recent stay with us. It is our job to provide a clean and comfortable room and we did not fulfill our end of the deal. I personally would like to apologize on behalf of Super 8 Lookout Mountain, and assure you that the issues... More 

Sugarloaf Key, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago

The halls smelled of smoke in a non smoking motel. Never got room service on the 2nd day there. Had to ask for coffee to be made at 9am.

Review collected in partnership with Super 8

Was this review helpful? Yes
Neil P, Manager at Super 8 Chattanooga Lookout Mountain, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to complete a Guest Review. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It... More 

Chattanooga, Tennessee
1 review
3 of 5 stars Reviewed 4 weeks ago

Rm 218 The room smelled musty/mildew. The ac wasnt the best, I had that turned to 63 to get the room cool The MAJOR ISSUE, The peep hole glasswas not there, you could look in the room from the hallway so I had to use tissue to stuff in the peep hole. Rm 216 was a nicer room, not musty/mildew... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Neil P, Manager at Super 8 Chattanooga Lookout Mountain, responded to this review

Dear Valued Guest, On behalf of the staff here at Super 8 Lookout Mountain and myself I would like to personally apologize for the inconveniences that occurred during your most recent stay. We would like to let you know that we care and we listen to our customers and it is with that pleasure that I would like to let... More 

Folsom, Louisiana
1 review
2 of 5 stars Reviewed 4 weeks ago

The entire building smelled like old smoke as I walk to my non-smoking room. I am a smoker myself, but this was terrible! The room even smelled like smoke. The room was dirty. I looked like no one had vacuumed in a long time. I was scared to sleep on the bed due to the rest of the uncleanliness of... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Neil P, Manager at Super 8 Chattanooga Lookout Mountain, responded to this review

Dear Tiffany, I would like to be the first one to apologize that your most recent stay with us was anything less than satisfying. Our job is to make sure that we provide excellent service with a quality product. It deeply saddens me that we did not achieve this goal. Please note that your comments today have helped me address... More 

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