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Red Roof Inn - Chattanooga Airport

2.0 of 5
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7014 Shallowford Road, Chattanooga, TN 37421
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Red Roof Inn - Chattanooga Airport
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292 Reviews from our TripAdvisor Community

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Traveler rating
    110
    76
    38
    27
    41
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cynthiana, Kentucky
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The people at the front desk were argumentative. We walked in Without booking first and were told there were no rooms...trip advisor says there were three rooms. The staff told us every excuse and then said that trip advisor will book dirty uncleaned rooms!!!! What??????The headboard in the room was hanging off the wall. The battery acid in the remote... More 

Was this review helpful? Yes 1
RedroofChatt, Manager at Red Roof Inn - Chattanooga Airport, responded to this review

Thank you for taking the time to leave a review about your hotel stay. I am very sorry to hear your experience was anything less than exceptional. I will personally address all issues with your room, as well as make sure all comments are shared with my front desk staff on there behavior. Our sincerest apologies on behalf of our... More 

Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This property is conveniently located near Hamilton Mall and I-75. It is reasonably priced for the area. The Front Desk staff is ABOVE PAR and Tasha (Day Manager), was professional, extremely courteous, very helpful and patient with requests. I requested and booked a renovated room. It is a few dollars more but these rooms are just that....RENOVATED. Super comfortable beds,... More 

Was this review helpful? Yes 1
RedroofChatt, Manager at Red Roof Inn - Chattanooga Airport, responded to this review

Thank you Charles for your very kind words of the hotel and staff. It's our pleasure on providing excellent customer service to all guest and take great pride when noticed. We are very glad you enjoyed the renovations as well. Thank you again and hope to continue serving you in the future. More 

Lexington, North Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I booked this hotel because of the reviews but found the worst hotel I ever stayed in. I never spend much time in a room on either work related or pleasure trips so all I am interested in is clean, convenient and safe. The only thing this place has going for it is convenient. A/c unit leaked all over the... More 

Was this review helpful? Yes 1
RedroofChatt, Manager at Red Roof Inn - Chattanooga Airport, responded to this review

Thank you Teena for taking the time to leave a review about your hotel experience. I am very sorry we did not meet your expectations. We assure all guest safety with a Front Desk personal available on the property 24hrs. 7days a week to handle any and all guest concerns. All matters will be addressed concerning the room, and hope... More 

Travelers are raving about these Chattanooga hotels

Winston Salem, North Carolina
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 24, 2015

Getting down the Interstate and needed a place to lay our heads. Needed a cheap hotel due to very limited funds. Finally found something that fit the bill that I hasn't already passed. The Travelocity Redwl Roof agent was very nice and efficient. Only issue was her final price, that I verified twice, didn't include tax. Front desk staff was... More 

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Dahlonega, Georgia
Level Contributor
224 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed July 14, 2015

... not too pretty on the outside, much better on the inside. Hotel sits right on Shallowford Road, which presents a bit of a challenge getting in/out. It could really use maintenance on the outside (paint, broken railing, general cleaning, parking lot). Once inside: the lobby was clean and tastefully decorated. Guest room was also clean and looked like part... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 9, 2015

Very friendly front desk! My family stayed 3 nights during 4th of July! Emberly was very friendly and helpful with things to do and attractions in the city. We would stay again if we are in the area. We traveled with our 2 children and did not have any problems. The Inn was located just off the interstate and within... More 

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Fackler
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2015

The room was clean, pet friendly and all around best value for the money. I try to stay there anytime I am headed to Chattanooga for any reason. It is close to any and everthing you might be looking for. I give it 4 out of 5 stars.

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1 review
1 of 5 stars Reviewed July 2, 2015 via mobile

Upon check-in, we were greeted by the very friendly night worker at the hotel. The great service ended there. The parking lot was filled with intoxicated people and drug-seekers (we were asked for drugs or if we wanted to buy any several times in the short walk to and from our car). Once we got to our non-smoking room, there... More 

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Chattanooga, Tennessee
1 review
4 of 5 stars Reviewed June 22, 2015

Fantastic front desk service! Ms. Cassidy, the front desk attendant, provided the best front desk service I have ever come across! She was friendly, considerate, and professional. The room I had was very clean, left by Ms. Christina of housekeeping. The fantastic wooden floors were a definite step up from the usual carpet found at other hotels. The sink and... More 

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Ocala, Florida
1 review
4 of 5 stars Reviewed June 20, 2015

I booked ahead and got a great rate. The place was clean and homey. Landscaping was nice which added to the appeal. The grounds were clean and very well taken care of. The staff at check in was helpful and explained the breakfast schedule to me. Also where I could get reasonably priced food, that was tasty.

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