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The Read House Historic Inn And Suites

827 Broad Street, Chattanooga, TN 37402 (Formerly Sheraton Read House)
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The Read House Historic Inn And Suites
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993 Reviews from our TripAdvisor Community

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Traveler rating
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    165
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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    (253)
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Tyrone, Georgia
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose to visit Chattanooga with family (two rooms) and had a wonderful time. No complaints from check-in through check-out except for the terrible view from our room window (a brick wall, over an alley full of parked cars). Room #448. We needed a roll-away bed for one child at the time of check-in, which was handled expeditiously and courteously.... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

we are really sorry for the view of your room, we will make sure next time to give you a room with a better view. Thank you for letting us know how impressed you were with the service you received here. It means a lot to us. We hope we will have another opportunity to be of service to you... More 

southwest FL
Level Contributor
109 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff was great - they were friendly and welcoming. The rooms were worn. There is some work to be done but it's an old building, I didn't expect perfection. The location is great. Warning about the valet parking. Something dropped on our car. Two washes and some rubbing compound later it's still not out. It seems as though it... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

Thank you for sharing your impressions from your recent stay with us. I am pleased to hear that you found our staff to be friendly and helpful. Our Read House family enjoys every opportunity to make our guests experience with us the very best. I would like to apologize for the other issues that you encountered during your stay –... More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The desk staff was a little rude upon check in and would not give an answer as to how much an upgrade would be which was puzzling. However, the valet staff during our stay could not have been nicer or more professional. They were always on point and asked if we needed directions each time we left. They were also... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

I would like to apologize to you for the issues you experienced during your stay with us. Please be assured that what you experienced is, in no way, what we consider acceptable. We are addressing your concerns with our housekeeping and engineering departments concerning the condition of your room. We do care about every guest experience and would have welcomed... More 

Malta, NY
Level Contributor
100 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I recommend this hotel if you would like to be downtown nearby everything. The lobby has grand historic elegance and there's an excellent genuine Starbucks cafe through a door off of 1st floor lobby. You can walk to 3 different restaurant districts and 3 craft breweries all within 1 mile. The workout facility has several pieces of equipment such as... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

We are really sorry for the challenges you had with our AC. We will discuss it with our engineer team. That said, we are very pleased that you say you would choose us again when in Chattanooga. We look forward to another opportunity to provide the kind of service and amenities for which the Read House is well known and... More 

Daytona Beach, Florida, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Read House Historic Inn and Suites and it was as pretty as all the pictures I had seen. My first thrill was that they have really convenient underground, FREE valet parking - even if you're just having dinner in Porter's Steakhouse. My room was large w/sofa and coffee table and flat screen. Then a small... More 

Was this review helpful? Yes 1
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

Thank you for such a thorough review of our hotel; we are happy to hear that during your visit, you were able to encompass and experience so many of our amenities, as well as getting out and exploring what the downtown and surrounding area have to offer…what a nice review for your fellow travelers. Thank you. We hope we will... More 

Naples, Florida
Level Contributor
252 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here on a recent business trip to Chattanooga. The hotel was picked out for me by the company that I was meeting. Check in was quick and courteous and the hotel lobby was pretty. All the staff I met were very friendly. I love historic hotels and buildings and was hopeful that this establishment would be a wonderful... More 

Was this review helpful? Yes 4
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

Thank you very much for the candid review of your stay at our hotel. Your feedback is important to us as we continuously work to enhance our offerings. With regard of you room, being a historic hotel we have different size of rooms. We are sorry you didn't like room 307. I hope you will be back at the Read... More 

Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We celebrated my birthday in this beautiful hotel & had champagne & chocolate covered strawberries delivered to our suite. The hotel was gorgeous beyond words! I love how they have kept the historic beauty intact. The service was great also. We had breakfast which we included in our package & the service and food was outstanding! We were also recommended... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

Thank you for spending your birthday with us! We are delighted to learn how much you enjoyed your experience with us, thank you for letting us know Thank you for choosing to stay with us during such a memorable time, we appreciate it. Warm regards, More 

Largo, Florida
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Arrived Monday afternoon, Got stuck in room 901. Had a wonderful view of the roof top mechanicals from all windows. Took the shower ten minutes of running to get the hot water going. Had no black out curtains , only sheers. no privacy from other buildings. No body at the desk when we checked out and had to wait for... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

We certainly do not like to read a review like yours; however, it is very much appreciated in that your feedback will allow us to improve. Thank you for taking the time to let us know about your experience here. We are already looking at the black out and the hot water for your room. We care what our guests... More 

Columbia, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a historic hotel. We had a Junior King Suite (600 sq/ft) with a pull-out sofa. The hotel definitely needs some TLC - it has character because of its age, but is really showing its wear. Our furniture had stains. The sheets wouldn't stay on the bed (which is really annoying at night). On the plus side, the valet... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

ALL of your feedback has been duly noted, and we thank you for providing it! It will help us in our daily quest for excellence… We are happy that overall, you found everything satisfactory during your stay. We will share your compliments with the appropriate departments so that they will know how they positively impacted your stay. Thank you for... More 

Little Rock, AR
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The Read is a beautiful historic hotel in downtown Chattanooga. It's only one block from the convention center and a short free bus ride to the river walk. Because this is an older building, you get to see some beautiful decor, rich wood paneling, and majestic lighting. Also, because this is an older building, you have smaller rooms and bathrooms,... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

Thank you for the feedback you provided about your experience here, we are grateful that you took the time to let us know about your stay, as it will definitely help us in our daily quest to provide both exceptional service and amenities here at the Read House. We always want our guests to feel that they received a great... More 

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