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The Read House Historic Inn And Suites

3.5 of 5 827 Broad Street, Chattanooga, TN 37402 (Formerly Sheraton Read House)
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The Read House Historic Inn And Suites
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The Read House Historic Inn And Suites
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891 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 2 days ago NEW

FD staff was wonderful. Acknowledged my status immediately and were accommodating to my requests. I did know that it was an historic building before I booked; one of the few reasons I chose to book at this hotel. However I was less than pleased with the cleanliness of the room. I feel the hallways and rooms do need some touch-ups... More 

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Chattanooga, Tennessee
Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Read House is a haunted staple of Chattanooga lore. I recently surprised my boyfriend with an overnight stay in Room 311, the hotel's paranormal hot spot. Check in was quick, but not overly friendly. The room was well appointed. However, as we retired for the night I immediately began have sinus troubles, losing my voice. There was clearly mold... More 

Was this review helpful? Yes
thierry g, Manager at The Read House Historic Inn And Suites, responded to this review

Our apologies that you did not feel that what you received during your stay was a good value for the price you paid. We want you to know that your business is appreciated and never taken for granted. We will use the feedback you provided for improvements in our daily and consistent quest for excellence, both in our service standards... More 

Nashville, Tennessee
Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I enjoy the historic charm of the property. We stayed in a junior suite for two nights. Plenty of room and although we didn't use them, they even left extra towels and the sheets/blankets for the sofa bed. Room was clean and quiet. We opted for the green program so didn't use housekeeping. We ate twice from the steak house,... More 

Was this review helpful? Yes
thierry g, Manager at The Read House Historic Inn And Suites, responded to this review

First, we always want to recognize and appreciate our guests who choose to partner with us in our sustainability efforts, by choosing our “Make A Green Choice” program while staying with us. fewer chemicals released into the environment. It does make a difference and we thank you! We are also happy you were able to dine at Porters restaurant and... More 

Boise, Idaho, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent and friendly staff, a real full service starbucks in the lobby, and an incredible restaurant. What makes it better - as I needed a taxi, the staff asked where I needed to head. Truth was, I just needed to get about a mile down the road, but I had a lot of bags. John Michael, the valet, was all... More 

Was this review helpful? Yes 1
thierry g, Manager at The Read House Historic Inn And Suites, responded to this review

We are thrilled that you felt that our caring and helpful staff is what makes our hotel a great hotel; this is wonderful feedback to receive and we thank you for taking the time to provide it. We love that you enjoyed your stay so much and we hope we will have another opportunity to be of service to you... More 

Nashville, Tennessee
Top Contributor
319 reviews 319 reviews
27 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I cannot say enough about the historic charm and comfort of this hotel. I had not been back for a few months, so was mildly surprised with the slight change in name, as in they have dropped the national chain brand. I must say---ahhh, it is all it was and more. The location is impeccable, the service is above and... More 

Was this review helpful? Yes
thierry g, Manager at The Read House Historic Inn And Suites, responded to this review

We are thrilled to hear that each time you stay with us, you have such an enjoyable time. Thank you for such a thorough review of our hotel; we are happy to hear that during your visit, you were able to encompass and experience so many of our amenities, as well as getting out and exploring what the downtown and... More 

Mattoon, Illinois, United States
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a fun hotel to stay in. I enjoy history so seeing some of the older architecture was nice. The hotel is in great condition considering how old it is, it has been well maintained for the most part while keeping some of the character of the place. For the most part the staff was great and helpful...some were... More 

Was this review helpful? Yes 1
thierry g, Manager at The Read House Historic Inn And Suites, responded to this review

Thank you for letting us know about your recent stay and that your experience, while overall a good one, did leave something to be desired in the way of receiving excellent service from all of our staff members. We of course want everyone you come into contact with while here to be friendly and caring. Thank you for telling us... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our stay at the Read House. Very nice location in downtown and the room was pretty nice too, considering the hotel's age. Almost all of the hotel staff that we came in contact with were polite and helpful. Our valet, Johnny, was exceptionally helpful for our entire stay. He was there both for our check in and check... More 

Was this review helpful? Yes
thierry g, Manager at The Read House Historic Inn And Suites, responded to this review

Thank you for taking the time to let us know about your experience here and for recognizing Johnny from the valet parking for his exceptional service. We will be sure to celebrate your kind comments with him. We hope we will remain your hotel of choice when visiting Chattanooga and will work hard to make each visit exceptional, enjoyable and... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upon check in the hotel lobby was beautiful. Patrick greeted us with a smile upon check in and made us feel very at home as he suggested room service from the Porters Steakhouse onsite. As my Husband and I had been going since 4a.m. we decided to dine in. The food and service was great and the beds were so... More 

Was this review helpful? Yes 2
thierry g, Manager at The Read House Historic Inn And Suites, responded to this review

Patrick will be happy that his efforts impacted your stay so positively, and we will be sure to recognize and celebrate the exceptional service he provided to you. Thank you so much for sharing the story of your experience here. Warm Regards, More 

United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

There was a wedding in the hotel so we got bumped up to a suite on the 10th floor. Very nice! Ate at the restaurant the next morning. If you are in a hurry, get the breakfast buffet. If you have time to wait, order off of the menu.

Was this review helpful? Yes 1
thierry g, Manager at The Read House Historic Inn And Suites, responded to this review

We’re thrilled that you loved your stay with us! Thank you for your kind comments as customer care is among our highest priorities and it is always gratifying to receive such praise. Thank you for sharing your memorable moments with us. We look forward to your return. Warm regards, More 

Beechmont, Kentucky
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I love this hotel! We happened upon it in August while traveling through Chattanooga. This time while in Chattanooga for a little weekend getaway, we purposely selected The Read House again based completely on our prior experience. To be fair, there are places in the hotel where this gorgeous lady subtly shows her age. HOWEVER...along with her... More 

Was this review helpful? Yes 2
thierry g, Manager at The Read House Historic Inn And Suites, responded to this review

We love hearing that you love our historic gem when you are staying in Chattanooga. Thank you for taking the time to let us and your fellow travelers know about your experience at our hotel, we do appreciate it. It’s great that you had the time to explore the downtown area as well. We enjoy our location in the very... More 

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Additional Information about The Read House Historic Inn And Suites

Address: 827 Broad Street, Chattanooga, TN 37402 (Formerly Sheraton Read House)
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Read House Historic Inn And Suites 3.5*
Number of rooms: 241
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Also Known As:
Sheraton Read Hotel
Sheraton Chattanooga
Chattanooga Sheraton
Hotel Style:
#16 Business Hotel in Chattanooga
#20 Romantic Hotel in Chattanooga
#27 Family Hotel in Chattanooga

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