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The Read House Historic Inn And Suites

827 Broad Street, Chattanooga, TN 37402 (Formerly Sheraton Read House)
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The Read House Historic Inn And Suites
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The Read House Historic Inn And Suites
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1,025 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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Franklin, Tennessee
1 review
1 of 5 stars Reviewed yesterday NEW

4th of July weekend Where do I start . This was our 2nd visit to the read house after the 1st visit the valet parked our car and gave me the keys shortly he called our room and said to my son if your dad does not move the car we are going to tow it . We decided to... More 

Was this review helpful? Yes
Rogers, Arkansas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Wonderful room! Sitting room, bedroom and bath. Pillows to die for! I stripped my pillowcase off so I could find out the brand to order some for my home! Service was awesome from the time I arrived, to the time I departed. The best service was provided by the man I gave the title of "Super Cid!" This hardworking young... More 

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Moulton, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

This was a pretty place to look at but when they say historic, they mean it. The bathroom was tiny and we had a corner room that would not get cool. The mattress and pillows were good, though. Good location and view.

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Moreland, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

The service I experienced was just over-the-top amazing. From the valet to the front desk, the convention staff that took care of our breakfast, lunch, and dinners, to the housekeepers, this hotel ROCKS! I give a special shout out to Cid. He took care of us every morning of our NVRA convention. He was always there with delicious muffins and... More 

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Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We recently stayed for a one night getaway and booked the room through Expedia. The hotel is very pretty and felt historic as you entered the lobby. Valet parking was the easiest I've experienced in ages. Our room was on the 10th floor. A king deluxe room. Was a large room with a separate sitting area. Bed was very comfy.... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

We thank you for the feedback you provided about your recent stay. We found it helpful in our constant quest for daily excellence, both in our operations and our customer service. We would have loved a chance to have made things right for you during your stay. However, now that you have left us, we can offer to apologize for... More 

5 of 5 stars Reviewed 5 days ago NEW

Clean, responsible, and the staff went to lengths to please. Todd made sure we had everything we needed, and Cid was there every time I turned around to meet all of our dining room wishes. Very friendly desk people. Didn't meet anyone that I could complain about.

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

It was so nice to hear that your stay was so satisfactory. Thank you for sharing your memorable moments with us and your fellow travelers. We especially liked hearing that you found all of our associates to be welcoming and friendly during your stay. Thank you for letting us know that. We think we have a great team here but... More 

Nashville, Tennessee
2 of 5 stars Reviewed 5 days ago NEW

For a hotel that states proudly on their website to "pay close attention to detail" and that each room and suite comes with a "lovely view of downtown", I felt incredibly disappointed and mislead. Granted, this an old and historic hotel but the carpet stains, cracked flooring in areas, peeling wallpaper in our bathroom and the hotel hallways could easily... More 

Was this review helpful? Yes 1
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

We want to apologize that your recent stay was less than desirable. We are really sorry for the condition of the room and the size, being historic some of the size of the rooms are smaller than newer hotels. Impacting your family’s stay in this way and detracting from your overall enjoyment, is something we certainly regret. Please accept our... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed 2 nights. Friendly staff. Rooms were very clean. Valet parking was very prompt. At check out they let us know about a wreck that had an interstate shut down in case we were traveling that way. Will stay again! Beds were like fluffy clouds!

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

Thank you for letting us know how much you enjoyed your experience here and for sharing the memorable moments of your stay with us. We would love to welcome you back for another visit. Warm regards, More 

Saint Louis, Missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for a convention. Every employee I encountered was very friendly, helpful and polite. Clean room. Hot shower. Comfy bed. Good Internet connection. Elevators worked fairly quickly. Right in the middle of downtown. Free public transportation station stop right across the street. Walking distance to restaurants and shops. Meeting rooms very nice. Food provided during convention... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

We’re happy to know that everything was flawless during your stay and that you enjoyed all aspects of what our hotel (and location) has to offer. You must come back so that you can stay longer! We appreciate you taking the time to let us know about your experience. We would love another opportunity to be of service to you... More 

Boston, Massachusetts
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a beautiful, old hotel centrally located in Chattanooga. We had a suite that was very nice. It had a nice bathroom with a magnified mirror for applying makeup and lots of towels. Unfortunately they don't offer a bathrobe which was disappointing. The air conditioner was very loud but did manage to keep the room cool. We were able... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

We do appreciate the feedback you provided us though, as in our continuous quest to provide exceptional service and amenities here at the Read House, your feedback is part of what will help us to improve.. We are really sorry for the challenges with the coffee and AC. Thank you for letting us know about your experience here. We hope... More 

Hotel Review Summarization

What travelers say

  • Valet parking(9)
  • Very nice(5)
  • Hot tub(3)
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