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The Read House Historic Inn And Suites

827 Broad Street, Chattanooga, TN 37402 (Formerly Sheraton Read House)
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The Read House Historic Inn And Suites
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1,021 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We recently stayed for a one night getaway and booked the room through Expedia. The hotel is very pretty and felt historic as you entered the lobby. Valet parking was the easiest I've experienced in ages. Our room was on the 10th floor. A king deluxe room. Was a large room with a separate sitting area. Bed was very comfy.... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 3 days ago NEW

Clean, responsible, and the staff went to lengths to please. Todd made sure we had everything we needed, and Cid was there every time I turned around to meet all of our dining room wishes. Very friendly desk people. Didn't meet anyone that I could complain about.

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

It was so nice to hear that your stay was so satisfactory. Thank you for sharing your memorable moments with us and your fellow travelers. We especially liked hearing that you found all of our associates to be welcoming and friendly during your stay. Thank you for letting us know that. We think we have a great team here but... More 

Nashville, Tennessee
2 of 5 stars Reviewed 3 days ago NEW

For a hotel that states proudly on their website to "pay close attention to detail" and that each room and suite comes with a "lovely view of downtown", I felt incredibly disappointed and mislead. Granted, this an old and historic hotel but the carpet stains, cracked flooring in areas, peeling wallpaper in our bathroom and the hotel hallways could easily... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

We want to apologize that your recent stay was less than desirable. We are really sorry for the condition of the room and the size, being historic some of the size of the rooms are smaller than newer hotels. Impacting your family’s stay in this way and detracting from your overall enjoyment, is something we certainly regret. Please accept our... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed 2 nights. Friendly staff. Rooms were very clean. Valet parking was very prompt. At check out they let us know about a wreck that had an interstate shut down in case we were traveling that way. Will stay again! Beds were like fluffy clouds!

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

Thank you for letting us know how much you enjoyed your experience here and for sharing the memorable moments of your stay with us. We would love to welcome you back for another visit. Warm regards, More 

Saint Louis, Missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for a convention. Every employee I encountered was very friendly, helpful and polite. Clean room. Hot shower. Comfy bed. Good Internet connection. Elevators worked fairly quickly. Right in the middle of downtown. Free public transportation station stop right across the street. Walking distance to restaurants and shops. Meeting rooms very nice. Food provided during convention... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

We’re happy to know that everything was flawless during your stay and that you enjoyed all aspects of what our hotel (and location) has to offer. You must come back so that you can stay longer! We appreciate you taking the time to let us know about your experience. We would love another opportunity to be of service to you... More 

Boston, Massachusetts
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a beautiful, old hotel centrally located in Chattanooga. We had a suite that was very nice. It had a nice bathroom with a magnified mirror for applying makeup and lots of towels. Unfortunately they don't offer a bathrobe which was disappointing. The air conditioner was very loud but did manage to keep the room cool. We were able... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

We do appreciate the feedback you provided us though, as in our continuous quest to provide exceptional service and amenities here at the Read House, your feedback is part of what will help us to improve.. We are really sorry for the challenges with the coffee and AC. Thank you for letting us know about your experience here. We hope... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wife and I got a chance to escape home, alone, with no on else...no hotel plans or reservations, just get away. Arrived Chattanooga and went to the Starbucks at the Read House and started researching hotels. The Read House was the least expensive downtown and once we went inside it was apparent how beautifully built and finely detailed the interior... More 

Was this review helpful? Yes 1
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

Your kind comments were greatly appreciated, as customer care is among our highest priorities here at the Read House. We were thrilled to hear about your positive experience. Thank you for sharing your memorable moments with us. We look forward to having you here again and promise that your next stay will be as satisfying as your first one. Until... More 

Mendon, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a very pleasant nights stay. Would stay again. Beautiful. No ghost to be seen. LOL, Best nights sleep. The bed and pillows were so comfortable. Wish I knew what kind of mattress it was and where to purchase one. Within walking distance to many places. Not there early enough to enjoy the pool, but it looked very pleasant and... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

We are delighted to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. We hope you’ll return for another visit soon. We will be ready to warmly welcome you back! And maybe you will see our ghost..... Kind regards, More 

Mobile, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

We had our family reunion this past weekend at the Read House. I can't thank Jana enough for all that she did for us to make our weekend spectacular! All of the staff that took care of everything for us went above and beyond for us. Darnelle at the front desk patiently took care of me every time I had... More 

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

We were delighted to read your comments regarding your recent stay and your recognition of employees for their exceptional service during. We will be sure to thank them for making you feel so well cared for while you were with us. Thank you for this helpful feedback and of course for your family reunion, both of which we greatly appreciate.... More 

dunedin
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

A great location, nice room, great staff and I would definitely stay there again! Room was nice and spacious. well laid out and extremely comfortable. I have to write 200 characters but don't really have much else to say!!

Was this review helpful? Yes
thierry g, General Manager at The Read House Historic Inn And Suites, responded to this review

Thank you for those kind comments which were very gratifying to read. We are very proud of our historic hotel here in the heart of the downtown area. We are happy that you appreciated it as well! We hope that you will have another opportunity to stay with us again and we look forward to having another opportunity to be... More 

Hotel Review Summarization

What travelers say

  • Valet parking(9)
  • Very nice(5)
  • Hot tub(3)
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331 photos of this hotel

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Bathroom (31)
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Other (63)

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Hotel & grounds (8)
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Bathroom (1)
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Business center/function rooms (15)
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Other (2)
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