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All 92 Chattanooga hotels »

Sheraton Read House Hotel

3.5 of 5
827 Broad Street, Chattanooga, TN 37402
Hotel amenities
Sheraton Read House Hotel
Ranked #20 of 92 hotels in Chattanooga
4.0 of 5 stars 336 Reviews
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336 reviews from our community

What travelers say about this hotel
  • Very nice(12)
  • Valet parking(7)
  • Flat screen TV(6)
  • Comfortable bed(6)
  • Hot tub(4)
  • King suite(4)
  • Room service(4)
  • Next morning(3)
  • Free electric(3)
  • Front desk clerk(3)
Traveler rating
    100
    111
    54
    40
    31
Only show reviews for Family (75) | Couples (94) | Business (58)
Date Rating
Prattville, Alabama USA
Top Contributor
64 reviews 64 reviews
Reviews in 50 cities Reviews in 50 cities
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

I have stayed at the Read House over the years, but this was my first visit in more than 10 years. I booked a Junior King Suite --assigned Room 413. When I first arrived, the front desk service was very warm, friendly, professional, and efficient. A young woman named April checked me in, and she was very helpful. The young... More

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1 review
1 of 5 stars Reviewed May 27, 2012 NEW via mobile

This hotel was a HUGE disappointment! The reviews rating is very misleading. This hotel doesn't appear to be maintained. In our hall the carpet is coming up. The door knob to one of the maintenance closet is held on by duck tape. On our floor and in our room as well as the recreational area has several areas of unrepaired... More

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Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW
1
person found this review helpful

We stayed here for a quick overnight trip, and had a great experience. We are Starwood members and got an upgrade to a junior suite which we loved. The room was fantastic and very quiet. Front desk service was superb. It is in a good location in downtown Chattanooga, convenient to everything. It is an older hotel, but the renovation... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
May 26, 2012

I am so pleased you chose to stay with us here at the historic Sheraton Read House Hotel in downtown Chattanooga, TN; thank you for your business and for being loyal Starwood customers. I am so happy we were able to provide you with a Suite upgrade but even more so that you enjoyed your visit and felt that we... More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 24, 2012 NEW

I stayed here for a quick business trip. The hotel is downtown and is a classic rennovation of an old hotel. The lobby is all wood and character from an earlier era, including the moving hands above the doors of the elevator. My room was a small suite. It was smallish, but nicely appointed with flat screens and such. Bathroom... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
May 25, 2012

Thank you for taking the time to share your thoughts about your recent visit with us here at the historic Sheraton Read House Hotel in downtown Chattanooga, TN - I am very pleased to learn that you enjoyed your visit and our facilities. I note with particular pleasure your comment about our Fitness Center which was fully renovated last August;... More

Memphis, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed May 23, 2012 NEW

My husband and I stayed in this hotel the weekend of our daughter's graduation.On line, the hotel sounded very nice, and we enjoy staying in refurbished historic hotels when traveling. The hotel staff was pleasant, the lobbty and rooms were clean and fresh, but the room we were in was extremely tiny with a tiny closet only half length. There... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
May 25, 2012

I really appreciate you taking the time to share your feedback about your recent visit with us. I note your comments about the size of your room and it is true that we do have a few rooms in the historic tower which are smaller than our typical rooms. I recognize that this was not adequate for you and your... More

Pelham, AL
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 22, 2012

The aquarium package is a great deal for what you get. The front desk and valet were great, however we did have housekeeping knock on the door when it was marked for privacy just to let us know the were putting our "internet info" in the door (which was a little stand-alone info card on how to use the internet... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
May 23, 2012

Thank you for taking the time to share your thoughts regarding your recent visit with us here at the Historic Sheraton Read House Hotel in Downtown Chattanooga, TN. I am very glad that you took advantage of and enjoyed our "Aquarium Package"; I also thank for for your kind comments about our Front Desk and Valet Parking staff. I do... More

Cartersville, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 15, 2012 via mobile
1
person found this review helpful

My family and I stayed here on a weekend getaway. The hotel is in a great location. I recommend parking on the street if you stay on the weekend. (it's free). The hotel is very historical, and I enjoyed the lobby with the beautiful old chandeliers, grand piano, and phone booths. My room was very comfortable, but there was a... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
May 17, 2012

Thank you very much for sharing your comments about your recent visit with us here at the Historic Sheraton Read House Hotel in downtown Chattanooga, TN. While I am very pleased to know you enjoyed our overall facilities - and especially our historic features of which we are very proud - I was disappointed to learn that your bathroom was... More

Knoxville
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 12, 2012

The Sheraton Read House is an interesting historic property. There is so much ambience and character in this older, but nicely remodeled hotel. The room was nice and the bed extremely comfortable. However, there were some areas that were lacking which were all related to the lack of customer service effort. It just didn't seem to matter to the staff... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
May 14, 2012

Thank you for taking the time to share your comments; while I am pleased to know you were pleased with our overall facilities I am not at all happy to learn you felt our service did not meet your expectations - I am very, very sorry about this. We pride ourselves on taking very good care of our guests and... More

Marietta, Georgia
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 6, 2012
1
person found this review helpful

We stayed here for a weekend getaway, and I really enjoyed it. The lobby had a very old, historic look to it, but the rooms were a combination of modern with some historic detail. Our room had some nice features like a tall ceiling and arched doorway to divide the bed from the sitting area. Even though we were next... More

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See 2 more reviews by Travel30066 for Chattanooga
Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
May 7, 2012

I cannot thank you enough for your very kind rating and comments about your recent visit here at the Historic Sheraton Read House Hotel in Chattanooga, TN - nothing pleases me more than to learn we exceeded your expectations. I am glad you were assigned one of our Suites in the historic Tower side of the Hotel and that you... More

Winter Park, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 4, 2012

I loved this hotel! The only reason I didn't give it five stars is that the bathroom was a little small. This didn't bother me, but it might bother people who are used to five star hotels having large sumptuous bathrooms. We were upgraded to a junior suite that was warm and inviting. The bed was fantastic; better than mine... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
May 7, 2012

Thank you for taking the time to share your comments regarding your recent visit with here at the Historic Sheraton Read House Hotel in Chattanooga, TN - I am pleased to know you felt that we exceeded your overall expectations. Our Sheraton Sweet Sleeper beds are enormously popular and we are very proud of our Lobby which dates back to... More

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Additional Information about Sheraton Read House Hotel

  • Sheraton Read Hotel
  • Sheraton Chattanooga
  • Chattanooga Sheraton
Address: 827 Broad Street, Chattanooga, TN 37402
Price Range: $$

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Sheraton Read House Hotel
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