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All 98 Chattanooga hotels

Americas Best Value Inn & Suites/Lookout Mountain West

2.0 of 5 Hotel   |   103 Patton Chapel Road, Chattanooga, TN 37419-1504
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Americas Best Value Inn & Suites/Lookout Mountain West
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Ranked #86 of 98 Hotels in Chattanooga
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9 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here 11/1-11/2/2014. The room stinks , dingy, holes in bedding. Old box tv, dirty carpet, paper thin walls. We had to call 911 due to the people next to us around midnight had some type of domestic dispute where the man was slamming the woman up against the wall and punching her. This went on for over an... More

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1 review
1 of 5 stars Reviewed October 12, 2014 via mobile

Hmm where to start? The door was busted, there was pee on the seat, and bugs were flying around. When we asked about it, the lady said it was never cleaned. I have never been so grossed out like that before.

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Ludowici Georgia
Top Contributor
88 reviews 88 reviews
10 hotel reviews
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed July 12, 2014

We picked up one of the brochures at the rest stop and decided to stay here because it was within a few miles of both Ruby Falls and Rock City. I saw no pool, the view of the mountains were blocked on one side by a run down Mexican restaurant and the gas station across from the entrance, there was... More

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STUART
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed November 30, 2012

Price more than advertised on Billboard. Bathrooms are small, tv is old and just not very pleasant overall. Room dingy, not even an alarm clock. No coffee maker, and even though it has a fridge and microwave, a coffee maker would be better. I will avoid this hotel on my next trip.

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abvchattanooga, Manager at Americas Best Value Inn & Suites/Lookout Mountain West, responded to this review

Dear StephanieM, I appreciate the fact that you took the time to share a review with us. I am sorry to hear that your stay was less than enjoyable. Please know that we are beginning to renovate our rooms this year, including new showers, tubs, bathroom floors. We are also considering adding coffee makers to our rooms as well. I... More

Elkhorn, Wisconsin
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 10, 2012

We just want a place to crash on our way down to Florida for the winter, so we don't need a lot of amenities, but we do like to have a clean safe room. Not only had the bathroom door been repaired from someone kicking it in, but the entrance door had also been repaired from the same type of... More

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abvchattanooga, Manager at Americas Best Value Inn & Suites/Lookout Mountain West, responded to this review

Dear LQCQ, On behalf of the Americas Best Value Inn and Suites, I would like to personally thank you for your feedback. We listen to our customers and try to make any necessary changes in order to provide a quality product and services. Please know that we are beginning renovations this year, including updating our bathrooms. We hope that you... More

cheltenham-uk
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 9, 2012

we had a two bedded room, which, to be fair, for the price wasn't that bad, there was only coffee and a pastry for breakfast when everywhere else we stayed gave us a good breakfast, there was a very good diner, which a lot of locals used across the way, next to a supermarket. it was right off the i... More

Was this review helpful? Yes 1
abvchattanooga, Manager at Americas Best Value Inn & Suites/Lookout Mountain West, responded to this review

Dear johndelta50, Thank you for sharing a traveler opinion with us. We appreciate your feedback. Unfortunately, due to space restrictions, our breakfast is limited to light complimentary snacks. We are hoping to renovate our lobby in the near future in order to increase our counter space. Regards, Roshan-GM Americas Best Value Inn and Suites/Chattanooga Lookout MT More

Saint Joseph, IL
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 8, 2012

The woman at the front desk was terrible. Rude and nasty about everything for no reason by me. I missed clicking that I had a child so she charged me another $5. I didn't mind the $5, she was just rude about it. Then she wouldn't give me 2 keys stating that I didn't pay a deposit because I got... More

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Illinois
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed January 20, 2012

That was my second encounter with the Americas Best Value chain. I should have learned the lesson first time, but it was late, dark, and I needed to rest after a long drive from Florida. I and my wife checked into a room with 2 full beds. Beds themselves were comfortable and clean, but during the night we discovered that... More

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Ramila P, Manager at Americas Best Value Inn & Suites/Lookout Mountain West, responded to this review

Dear leave_no_trace, Thank you for taking the time to share a review with us. I deeply apologize for any inconvenience you encountered during your stay. We have taken corrective action to ensure that this will not happen again in the future. Thank you for choosing Americas Best Value Inn. Regards, Ramila-Manager Americas Best Value Inn and Suites-Chattanooga Lookout Mountain, TN More

Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed January 13, 2004

Well I don't have enough room to tell you about this hotel. The rooms are slightly small definitley needs roomcleanig. Their deluxe breakfast is frozen doughnuts and cold coffee. Stay Away About five miles down the road

Was this review helpful? Yes 3
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Additional Information about Americas Best Value Inn & Suites/Lookout Mountain West

Address: 103 Patton Chapel Road, Chattanooga, TN 37419-1504
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites/Lookout Mountain West 2*
Number of rooms: 47
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