We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chattanooga Marriott Downtown

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
2 Carter Plaza, Chattanooga, TN 37402 (Formerly Chattanooga Marriott at the Convention Center)
Special Offer
FREE Wi-Fi
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Chattanooga Marriott Downtown
View Map
Add Photo Write a Review

665 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    281
    213
    101
    46
    24
See reviews for
167
138
21
203
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (665)
  • Mar-May only
    (177)
  • Jun-Aug only
    (212)
  • Sep-Nov only
    (177)
  • Dec-Feb only
    (99)
All months
Knoxville, TN
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very nice but not 5 stars. I can't throw those around too freely. Then what do you do for a real 5 star hotel? I guess I tend to like smaller, boutique hotels. This was huge and connected to the convention center. There was a child's beauty pageant being held there that weekend so the elevator stopped a lot on... More 

Was this review helpful? Yes
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Luv2Go27 Thank you for your feedback regarding your stay with us. It was definitely a very busy weekend in the hotel and we're glad to see that you enjoyed your stay with us. Thanks for your comments and we hope to see you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown More 

Chattanooga, Tennessee
2 reviews
5 of 5 stars Reviewed 1 week ago

The food is excellent at this Restaurant ... above average. The server we had was one of the best servers that i have had at any restaurant in years... Devante Brown... definitely an asset to your business. Top notch, friendly, and helpful.

Was this review helpful? Yes
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Bonnie R Thank you so much for joining us in our Terrace Grill and for your comments regarding Devante. He does a great job and I'll make sure we recognize his efforts. Thank you for taking the time to share your experience. Tom Underwood General Manager Chattanooga Marriott Downtown More 

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 1 week ago

Hotel was downright frigid - the lobby, the hallways, the pool room, the pool, and most disappointingly, the room itself. Thermostat was set at 64F. We turned it off as soon as we checked in, but were never able to get the temp above 69F, even when I busted out the hairdryer (yes, I got that desperate). Staff said there... More 

Was this review helpful? Yes
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Chris T Thank you for your feedback. I sincerely apologize for the temperature issues that you experienced and that we weren't able to resolve them. I will share your feedback with our maintenance staff, so that we can avoid this issue in the future. Thank you for staying with us and we appreciate your feedback. Tom Underwood General Manager More 

2 reviews
2 of 5 stars Reviewed 1 week ago

I am an Elite Marriott Rewards member. I love Marriott. However, I did not love the Chattanooga Marriott Downtown. The lobby of the hotel was nice. The location was nice. The Terrace Grill was ok. The room was awful. There was a terrible smell of either skunk or marijuana. The floor was soaked by the AC unit. We ended up... More 

Was this review helpful? Yes
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Mandi B I am very sorry that you didn't have a better experience with us. Thank you for your feedback and I will follow up on your comments today. Thanks again for you business and for letting us know about these issues. Tom Underwood General Manager Chattanooga Marriott Downtown More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is very good choice in Chattanooga. One of the strongest points is such friendly customer service. The rooms are certainly above standard and the value is there. Rooms are appointed well although baths are on small side. Bed is very soft which might require options if a traveler needs more firm. Bar could use upgrade but overall great time.

Was this review helpful? Yes
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi David T Thank you very much for your comments regarding our friendly customer service. It sounds like you had a great stay with us and we appreciate you taking the time to share your feedback. We hopefully will see you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

This is the 2nd time we've stayed at this Marriott. The hotel is very nice, but absolutely not worth the $299 asking price. $10 a day to self-park, $4 bottles of Fiji water in the room, $10 for breakfast, a very limited amount of mini-refrigerators that they will not guarantee that you get before checking in, no microwave, $13 for... More 

Was this review helpful? Yes
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi DJ j Thank you for your feedback regarding your recent stay. We appreciate your candid comments and always follow up on them. Unfortunately, I 'm not familiar with the rate that you are quoting. Unless you booked a package rate that included tickets for local attractions, the rate you are quoting is significantly higher than any rate that we've... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I can't say enough about the Marriott staff! We planned a long relaxing get-a-way over the 4th of July. Within 10 mins of arriving, I suffered a stroke (due to an undiagnosed clot at the base of my brain) which resulted in a seizure. From what I've been told, the staff went out of their way to keep my husband... More 

Was this review helpful? Yes
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Janet S Thank you for your review. We're glad to hear that your in better health. We will make sure that we recognize the efforts of our specific staff members that were of assistance during visit. Thank you very much for letting us know of your experience and we'll hopefully see you again soon. Tom Underwood General Manager Chattanooga... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The most professional and friendliest staff ever. Thanks to Jennifer and the front desk staff for making our stay extra special. Nice room with a view. Proximity to everything by free shuttle, affordable restaurant and lounge. Great Hotel. We were very impressed and We are from Atlanta.

Was this review helpful? Yes
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Overtime M Thank you for spending your anniversary with us! It's great to see that you had such an enjoyable trip and stay with us. Thanks again for your business! Tom Underwood General Manager Chattanooga Marriott Downtown More 

Mount Vernon, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Had a great time at this hotel during my extended stay. Room was good, nothing fancy, but clean, and comfortable. Staff was outstanding - Caleb at the front desk, Chanel, Tom and Sky in the concierge lounge were awesome! Hotel location is convenient and there are lots of food and activity choices within walking distance of the hotel. Would definitely... More 

Was this review helpful? Yes
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Corey R Thank you so much for your business and for your 5-star review. We appreciate both and I'll share your comments with our team. Thanks again! Tom Underwood General Manager Chattanooga Marriott Downtown More 

Birmingham, Alabama
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was conveniently located. We enjoyed the breakfast and the indoor pool and fitness area. All lobby and public areas were immaculate, however our room was not. Dust and hair were around the toilet seat hinges and large amounts of the same around the top edge of the shower. The room was unimpressive, a little dark and small. It... More 

Was this review helpful? Yes
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Ashley L Thank you for your feedback regarding your recent stay with us. I'm glad that you enjoyed the pool areas, breakfast, and location. I am very sorry to hear about the cleanliness issues that you mention in the bathroom. I will share your comments with our housekeeping team today, so that these issues can be addressed. Thanks again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

149 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (79)
Viewed
Hotel & grounds (17)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (12)
Viewed
Bathroom (7)
Viewed
View from room (11)
Viewed
Pool/beach area (4)
Viewed
Dining (2)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (70)
Viewed
Hotel & grounds (9)
Viewed
Business center/function rooms (17)
Viewed
Room/suite (12)
Viewed
Pool/beach area (2)
Viewed
Dining (20)
Viewed
Bathroom (4)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Chattanooga hotels
0.3 mi away
The Chattanoogan
The Chattanoogan
#12 of 99 in Chattanooga
4.0 of 5 stars 816 reviews
0.6 mi away
Hampton Inn & Suites Chattanooga / Downtown
0.2 mi away
The Read House Historic Inn And Suites
Show Prices
Show Prices
Show Prices
0.5 mi away
DoubleTree by Hilton Hotel Chattanooga Downtown
0.6 mi away
Chattanooga Choo Choo
Chattanooga Choo Choo
#48 of 99 in Chattanooga
3.5 of 5 stars 2,134 reviews
0.7 mi away
Hilton Garden Inn Chattanooga Downtown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay