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All 95 Chattanooga hotels

Chattanooga Marriott Downtown

3.5 of 5 Hotel   |   2 Carter Plaza, Chattanooga, TN 37402 (Formerly Chattanooga Marriott at the Convention Center)
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Chattanooga Marriott Downtown
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Ranked #18 of 95 hotels in Chattanooga
A recent review
5 of 5 stars reviewed yesterday
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404 people have reviewed this hotel

Traveler rating
    160
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    62
    34
    16
See reviews for
110
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116
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • German first
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

Awesome one night stay. Great concierge, friendly staff and super clean and modern hotel. Got an email from Tom the GM next day to see how my visit was, classy. Used a Govt. Rate of $95/night, Parking was $12/day. Has a Starbucks in the lobby. 5Stars

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Lansing, Michigan
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff made sure all of our needs were met. The room was very clean and comfortable. Justin in valet did an awesome job going the extra mile for my family. The hotel does a great job at corresponding prior to arrival to ensure they can have all your needs met before it's too late.

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TomU3, General Manager at Chattanooga Marriott Downtown, responded to this review

dwkkmk12 Thank you for staying with us again and thank you for taking the time to share your positive feedback. We appreciate your business and I will be sure to recognize Justin specifically for his service. It's great to hear that your stay was so enjoyable and we'll hopefully see you again soon. Thank you Tom Underwood General Manager More

Senior Contributor
33 reviews 33 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We only stay here when in Chattanooga visiting our daughter at school. We have been 5 times in the past year and have had excellent service. Valets, front desk, and housekeeping are outstanding, could not ask for more courteous staff! Breakfast at The Terrace is always a treat. Janice is a terrific server and you can't beat Gary's omelets. My... More

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TomU3, General Manager at Chattanooga Marriott Downtown, responded to this review

TCB21 Thank you for your review. It's great to hear Janice and Gary take great care of you in our restaurant. We appreciate your feedback regarding your stays with us and we'll see you again soon! Thanks again! Tom Underwood General Manager More

Manchester, Tennessee
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My two daughters and I stayed here for two nights for the April 2014 FBLA State Leadership Convention and could not have been happier. The hotel was very clean and beautifully decorated. The hotel housekeeping came in while we were gone to the Chattanooga Convention Center for the Competition and changed the linens, the trash, and replaced the complimentary items... More

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TomU3, General Manager at Chattanooga Marriott Downtown, responded to this review

Melissa B We really enjoyed hosting the FBLA group again this year. Thank you for your review. We appreciate your positive feedback and I will share it with our staff. We'll look forward to seeing the group again next spring. Thanks again. Tom Underwood General Manager More

Clarksville, Tennessee
Top Contributor
75 reviews 75 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I were celebrating our tenth wedding anniversary. The hotel is very clean, newly updated lobby, and modern furniture. We loved being able to walk to restaurants and site see in the downtown area! Alyvia Jenkins at the front desk was very helpful and kind to us during our stay! She even offered the buffet breakfast available for... More

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TomU3, General Manager at Chattanooga Marriott Downtown, responded to this review

Carolina704 Thank you for staying with us for your 10th Anniversary! Alyvia at our front desk is great and I'm glad that she provided a momorable experience for you. I apologize for the noise issues - we did have a large sporting event in the hotel over the weekend and the attendees were definitely active. Thanks again for your business... More

Franklin, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Marriott downtown Chattanooga a couple of times. Beds are so comfortable and clean. The front desk personal were helpful and kind. The blonde man that works the bar and Justin in Valet were so friendly and super helpful! I loved the waitress that served us in the restaurant that has been there for 12 years.... More

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TomU3, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Amy K Thank you for your positive review. I will make sure that we recognize Justin specifically for his service. I'm glad that your family has enjoyed our hotel and location on several occasions now. Thanks again for your business and thank you for taking the time to share your comments. Tom Underwood General Manager More

Buford, GA
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall, average hotel at best and not up to Marriott standards. Pros: - Staff was friendly - Rooms were clean - Manager emailed to see if we enjoyed out stay Cons: - Indoor pool area is dirty and so small 4 people could not swim at the same time. - Elevators are slow and do not stop on the floor... More

Was this review helpful? Yes 1
TomU3, General Manager at Chattanooga Marriott Downtown, responded to this review

sshamby Thank you for your feedback. While it's great to see that you found our staff to be friendly and our rooms to be clean, "average at best" is certainly not what we strive for, so I will follow up on your comments right away. Thank you for your business and for your comments. Thank you Tom Underwood General Manager More

Warner Robins, Georgia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the Chattanooga Marriott this past weekend and we were so impressed! We had traveled all day and the front desk attendant greeted us warmly and got us checked in quickly. Our room was very clean and spacious with lots of desktop charging outlets for all of our electronics. Even though the hotel seemed very... More

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TomU3, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi 170MomofThree Thank you for your review. I will share your comments with our staff. It's great to hear of your experience with us, as well as your visit to Chattanooga! Thanks again. Tom Underwood General Manager More

Kingsport, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice room with a good restaurant and easy access from the highway, parking garage was easy to navigate, however the pool was very small!! Shouldn't have to pay to park unless it is valet. Overall good experience

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TomU3, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Dannisells Thank you for your 5-star review. I'm glad that you enjoyed your visit with us, particularly the restaurant, location, etc. Regarding our pool - please do keep in mind that during the warmer months, we also do have an outdoor pool that will be open. Thanks again for your review and for your business and we'll hope to... More

charlotte
Top Contributor
66 reviews 66 reviews
60 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The property is old (really old)....It's not the Ritz or even a new courtyard. What it is though is convenient to everything downtown. AND.....the level of customer service is on par with the Ritz. They make up what they lack in terms of updated rooms with great service. They walk around the front desk to greet you and it continues... More

Was this review helpful? Yes 1
TomU3, General Manager at Chattanooga Marriott Downtown, responded to this review

Mr. Parsley Thank you for your review. We appreciate your comments and will follow up. It's great to hear your feedback specific to our hotel service. I will share those with our team. Thank you for continuing to stay with us and for sharing your comments with others regarding our levels of service! Tom Underwood General Manager More

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Additional Information about Chattanooga Marriott Downtown

Also Known As:
Chattanooga Marriott At The Hotel Chattanooga
Chattanooga Marriott At The Hotel
Chattanooga Marriott At Hotel
Marriott Chattanooga
Chattanooga Marriott
Address: 2 Carter Plaza, Chattanooga, TN 37402 (Formerly Chattanooga Marriott at the Convention Center)
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Chattanooga
#17 Business Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chattanooga Marriott Downtown 3.5*
Official Description (provided by the hotel):
Situated in the heart of Downtown Chattanooga, the Chattanooga Marriott Downtown is within walking distance to the Tennessee Aquarium, IMAX 3-D Theatre, Creative Discovery Museum, and nearby the Chattanooga Regional History Museum University of Tennessee at Chattanooga and AT&T Field. The Chattanooga Marriott has an indoor pool and seasonal outdoor pool. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3-star property include a 24-hour business center, flexible meeting rooms, and audio-visual equipment. Dining options at this business-friendly hotel include a restaurant, a coffee shop/cafe, and a bar/lounge. The staff provides concierge services, wedding services, and event catering. Additional amenities include a seasonal outdoor pool, 24 hour fitness facility, and gift shops/newsstands. Guests have access to a roundtrip airport shuttle and onsite covered parking is available.All rooms have beautiful city or mountain views. The 343 air-conditioned guestrooms at Chattanooga Marriott Downtown include coffee/tea makers and hair dryers, wireless high-speed Internet access (surcharge applies),and 32-inch LCD televisions equipped with premium satellite channels. All accommodations provide ergonomic chairs and phones with voice mail. Bathrooms offer shower/tub combinations and complimentary toiletries. Additional amenities include an iron and ironing board and clock radios. In addition, amenities available on request include refrigerators, a turndown service, and hypo-allergenic bedding and daily housekeeping service. Plan your next stay in Chattanooga at the Marriott Downtown. ... more   less 
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