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Chattanooga Marriott Downtown

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2 Carter Plaza, Chattanooga, TN 37402 (Formerly Chattanooga Marriott at the Convention Center)
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Chattanooga Marriott Downtown
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Chattanooga Marriott Downtown
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647 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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  • Mar-May only
    (177)
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  • Dec-Feb only
    (99)
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Chicago, Illinois
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Marriott Downtown Chattanooga while driving to Atlanta. While you normally don't think about staying in a downtown location as a "pit stop' to your ultimate destination, this hotel's proximity to the highway actually made it a nice choice. The hotel offers everything you would expect in a downtown business class hotel: a restaurant, bar, exercise room... More 

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Atlanta
Level Contributor
100 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 1 week ago

Ok, I get it that hotels like your own home can encounter plumbing issues. But it would have been nice to have received a call, message, or letter under the door warning about no hot water one morning. Otherwise this is a fine hotel, pretty much what you expect from Marriott.

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TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi SCR-ATL Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the issue with the hot water in your guest room. I hope that our staff was quick to respond and resolve, but I will also follow up on this issue. Thank you very much for your follow-up and I am sorry that this... More 

1 review
4 of 5 stars Reviewed 1 week ago

The hotel and staff were great. Beautiful and comfortable room. It made our stay in Chattanooga a very pleasant one. The only thing that bothered us was the fact that you could hear the people in the next room. It was like there was not a wall there. Noises and voices were very loud.

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TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Franell M Thank you for celebrating such a special anniversary with us. We appreciate the opportunity to be a part your special weekend. Thank you for your business and congratulations! Tom Underwood General Manager Chattanooga Marriott Downtown More 

Andersonville, Tennessee
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Myself and 3 of my friends stayed here for a girls weekend, we were ready to leave within the few hours. Not only was the room over $200 a night and you're charged for everything extra, $6.95 for wi-fi, $12 to park, $10 for continental breakfast. We ate in the restaurant, food was ok but $34 for a meal for... More 

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TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Chris C I am very sorry that you did not have a better experience with us this weekend. I will follow up with our front desk on what the issues were with your reservation. We do have 2 pools, both an indoor an outdoor pool. Wifi is complimentary for all guests who are Marriott Reward members. We do charge... More 

Atlanta, Georgia, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is pretty nice overall. It has a good indoor and outdoor pool and I was impressed with the workout room. The only compliant that I would have is the walls seemed extremely thin. Normally I am a deep sleeper and noise does not bother me. I did notice people in the halls much more than normal. Other than... More 

Was this review helpful? Yes 1
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Mark T Thank you for your review. We appreciate your comments and we're happy to see that you had an enjoyable stay. I apologize for the noise from the neighboring room. Please keep us in mind if you return to the area. Tom Underwood General Manager Chattanooga Marriott Downtown More 

Columbia, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel for my birthday weekend. It was a very nice hotel. All of the employees that we had any contact with were excellent. The outside pool was a little smaller than we thought it would be, but it was very relaxing. We had breakfast in the hotel restaurant and the buffet was excellent-had... More 

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TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Kimberly S It's great to hear that you had an "awesome trip" and that we were a part of it. Thank you for sharing your experience. We appreciate your business and hopefully we will see you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown More 

Tennessee
Level Contributor
98 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family stopped here overnight after flying in to Atlanta from Munich. Needless to say, we were exhausted. Our room was ready and the staff was great. The only reason I didn't give a rating of 5 is because the building is a bit old and tired. There are scuff marks on the walls and chipped paint here and there.... More 

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TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi PastorMom Thank you for your review. I'm glad to see that your stay was excellent and that you enjoyed your visit. I will follow up on your comments regarding the doors/walls and have our maintenance department address any of those issues immediately. Thanks again! Tom Underwood General Manager Chattanooga Marriott Downtown More 

Ridgefield, Washington
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We come to Chattanooga several times a year to visit parents / family but this was the first stay at the Marriott Downtown. It was a pretty nice stay. The biggest element of our stay was the friendliness and helpfulness of the staff - it was great. Our first room, for our first night, was right next to the elevators... More 

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TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi mrpeanut3 Thank you for your detailed review of your recent experience with us. We love reading comments, similar to yours, regarding our staff friendliness/hospitality. Thank you very much for those comments. I'm glad to see that you enjoyed your visit and found our location to be accesssible to all downtown attractions. Thanks again. Tom Underwood General Manager Chattanooga Marriott... More 

Bay Springs, Mississippi
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we finally got to our room it was late and we were tired. By the time we got unpacked and to the shower, there was hair in the shower, the toilet was gross and the shower curtain was dirty. I should have called the front desk to complain but I was exhausted and not in the mood to change... More 

Was this review helpful? Yes
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Ali A Thank you for your business and for your feedback regarding your stay. I apologize for the housekeeping issues that you mention. I will share you comments with our housekeeping management/team, so that these issues can be addressed. I'm glad to see that you enjoyed the concierge lounge/experience, as well as the downtown shuttle system. Thanks again for... More 

Milton
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'd like to start out by saying that most hotels and eateries in downtown are not in walking distance of other attractions and are more spread out than some cities . We had to drive most places and we are a quite active couple . This hotel , in particular , does not have any eateries in close proximity( within... More 

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TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Angie R We appreciate your constructive and detailed feedback regarding your recent stay with us. I apologize that we obviously missed the mark with your arrival/check-in experience, as well as with our breakfast buffet. I will follow up on those specific comments with our team. We do have several restaurants/bars within our immediate neighborhood. I am very sorry that... More 

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