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Comfort Inn

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6700 Ringgold Rd (A), Chattanooga, TN 37412 (Formerly Clarion Inn)
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1 room 1 guest
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73 Reviews from our TripAdvisor Community

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Traveler rating
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16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Tullahoma, Tennessee
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this property on August 25-26. I could not believe it was the same place which had received several negative reviews recently because my stay was quite good. On arrival I found the lobby to be clean, the halls were clean, my room was clean----carpet, furniture, bathroom, and bed. The swimming pool was clean, the exercise room was... More 

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athens, GA
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Comfort Inn several days ago. Checkin was fine, good staff in front. Room was certainly okay, appreciated the microwave and refrigerator. Bed comfortable. Problem was the plumbing. I looked at tub when we checked in, looked fine. Came back several hours later, particulate matter around drain that could not be removed by flushing with water. Consequently... More 

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1 review
2 of 5 stars Reviewed 4 weeks ago

1. Elevator didnt work 2. Cable kept going out for 2 nights when it was clear skies. 3. Room keys kept glitching out 4. Door handle didnt work well to our room 5. The view from our window onto a dirty rooftop was not pleasant. Positive...the room was clean for the most part and cleaning staff was friendly.

Was this review helpful? Yes
Heather W, Guest Relations Manager at Comfort Inn, responded to this review

It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly maintained according to the high standards of our maintenance staff. We look forward to showing you how we have learned from your experience. More 

Twin Lakes, Wisconsin
1 review
5 of 5 stars Reviewed 4 weeks ago

Love the high comfy beds and selection of soft or firm pillows, and obviously new duvet and bedspread. Bathroom also updated and very clean. A special shout out to Brandon A., the desk clerk, who went above and beyond making sure we had fresh coffee available before the actual breakfast was being served, and made our check out a pleasant... More 

Was this review helpful? Yes
Heather W, Guest Relations Manager at Comfort Inn, responded to this review

Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We greatly appreciate your acknowledgment of the efforts of our staff, Brandon, to make you feel at home and the opportunity to let them know that they're doing a great job! We look forward to serving you again and giving... More 

Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed July 24, 2015

Stayed in King size suite; it was VERY clean; setup was very functional; GREAT FRIENDLY STAFF hot breakfast beds are very comfortable someone was always there to help the pool was good for the kids the staff was very nice with the hours of the pool

Was this review helpful? Yes
Heather W, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and friendly staff. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. We especially appreciate the tips for future guests who can benefit from such advice. We are glad your stay was comfortable and we look forward to your next... More 

Kaiserslautern, Germany
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 3, 2015

My family and I stayed her due to their remodeling and comfortable rooms. I felt as if I got more than I paid for with the cleanliness of the rooms, upgraded facilities, and pet policy. If I travel with pets I will stay here in the future,

Was this review helpful? Yes
Heather W, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for this wonderful review you have of our hotel. We are so happy that you found great value staying with us. We are glad to know that we were able to accommodate your needs and your pet as well. We would love to have you and your family again and we hope to see you soon. More 

Louisville
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 2, 2015

On a road trip we were near Chattanooga and needed a place to stay on a last minute. My wife had a coupon for 20 percent off on any choice hotels and called the national customer service number from our car. The rep was very helpful and in no time we reserved two rooms for the night. The rooms we... More 

Was this review helpful? Yes
Heather W, Guest Relations Manager at Comfort Inn, responded to this review

We are so glad that we were able to serve you well during your stay with us. We are happy to know that you were able to book with ease. We are ecstatic knowing that our efforts of keeping our hotel clean and comfortable are appreciated. Thank you for your business and we hope to see you again soon. More 

O'Fallon, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 14, 2015

Worst experience, internal plumbing clogged, took a shower toilet clogged, plumbing was worked on, room flooded, we were moved to another room only after being threatened with calling the cops. Their reason being, we would be unhappy checking out! No pool, no water, it was finally filled with water only to turn green and brown a few hours later.

Was this review helpful? Yes 1
Heather W, Guest Relations Manager at Comfort Inn, responded to this review

It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. It is through feedback like yours that we are able to quickly address housekeeping and maintenance staff issues that would allow such a situation to... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015 via mobile

Hotel was easy to find off the interstate, we did a last minute booking passing through because my two year old got sick. Check in was quick the girl was surprisingly very upbeat to be so late in the Day. When I came back down to the lobby the manager asked how my room was and was interested in my... More 

Was this review helpful? Yes
Heather W, Guest Relations Manager at Comfort Inn, responded to this review

It is very heartwarming to read about your experience at our hotel. We are so happy that you found us and that we were able to serve you well. We certainly would await your return and we promise to provide you the same excellent service if not top it the next time you visit us. More 

Palmetto, Florida
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 7, 2015

I book at Comfort Inn's 90% of the time but there is a clear difference between a Comfort Inn and a Comfort Inn and Suites. Every Comfort Inn I stay at is either old or "remodeled" and they don't compare to a Inn and Suites version. Concerning this particular hotel, the staff was friendly and accommodating, the lobby was big... More 

Was this review helpful? Yes
Heather W, Guest Relations Manager at Comfort Inn, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. We hope to see you again someday and to transform your opinion of our hotel and service. More 

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