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Holiday Inn Chattanooga Choo Choo


Holiday Inn Chattanooga Choo Choo
Hotel class 3 of 5
1400 Market Street, Chattanooga, TN 37402-4489
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Traveler Reviews

53% Recommend
3.5 of 5 stars 245 reviews
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By trip type
All (245)
[ Date ] [ Rating ]
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5 of 5 stars
FordKentucky 1 contribution
Kentucky
Jul 15, 2009 | Trip type: Couples New

The Choo-Choo is located on the Terminal Station property. The magnificant station, itself, is the Lobby, Reception Area, several of the restaurants, and the bar. Lodging is available in nicely restored railroad cars or in regular rooms and suites located in three buildings on the campus. Being rail histroians, we have been coming to the Choo-Choo for many years to... more

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4 of 5 stars
JDGArkansas 2 contributions
Arkansas
Jul 13, 2009 | Trip type: Family New

My family and I stayed at this facility July 6 through the 11th. On the whole, we were very pleased with the hotel and its offerings. The breakfast buffet was truly marvelous; the food was fresh and hot, and the service outstanding. Check-in was simple and quick, as was the check-out at the end of our stay. The garden area... more

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2 of 5 stars
choppedjunk 2 contributions
georgia
Jul 8, 2009 | Trip type: Family
1/1 found this review helpful

The hotel is definitely a historical and interesting place to visit. We had a good time with our kids eating at the station and seeing the singing waitresses and waiters. I would highly recommend eating there also we ate at the pizza traincar the silver diner, and it had great pizza. the Gardens restaurant was good for the money. The... more

Management response from
ChooChoo29, General Manager

Thanks for your kind review about our restaurants. We are pleased that you had a great visit to the Choo Choo. The Station House has been opened since 1973 and provides great entertainment and food for our guests. We are proud of the singing servers and they do a great job. On the bedding, within the last 18 months every...

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4 of 5 stars
suzBrentwood_TN 1 contribution
Brentwood, TN
Jul 5, 2009 | Trip type: Couples

We spent July 3-5 at the Choo Choo. We had an awesome time both at the hotel and in the city. We were leery of staying at the hotel based on the reviews I read. BUT, we were very pleased with the hotel and the staff. We traveled with our dog and were very impressed with the dog walk area... more

Management response from
ChooChoo29, General Manager

Thank you for the great review. We do strive to please all types of travelers including pet owners. We just finished the pet area last year and adding the bench is a great idea. It will be done today.We love to learn from our guests.We look forward to having you again next time you’re in town. Regards, Jim Bambrey GM

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4 of 5 stars
llamh 1 contribution
Washington, DC
Jul 3, 2009 | Trip type: Family

My husband and I recently stayed at the Chattanooga Choo Choo. We stay there every time we travel through Tennessee and love staying there. The hotel staff are very friendly and go out of their way to make sure you have everything you need. We usually stay in Building 1 and are always happy with our room. The room and... more

Management response from
ChooChoo29, General Manager

Thank you for your kind words. We appreciate your business and it is our goal to make sure we are meeting the needs of our guests. We look forward to having you stay with us again on your next visit to town. Regards, Jim Bambrey GM

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4 of 5 stars
EcstaticAboutTravel 8 contributions
Florida
Jul 1, 2009 | Trip type: Friends getaway

Traveling to Chattanooga, TN, I was at first very leery of staying in the Chattanooga Choo Choo hotel. From reading about potential bed bugs to possibly having to undertake the role of a CSI investigator while staying in my room, I thought something undesirable was going to happen. Now I will explain some of these myths were false. Myth: The... more

Management response from
ChooChoo29, General Manager

Wow Wow Wow Thanks for your kind review about our hotel and staff. We are pleased that you had a great visit to the world famous Choo Choo. It means a lot to our staff to see this kind of a review. I will review your remaks with the staff. The recommendations that you made are being handled . Thanks...

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5 of 5 stars
bamamommy09 1 contribution
alabama
Jul 1, 2009 | Trip type: Family

I reserched the hotel before staying. It had good prices and a indoor pool big plus. I went with my 18 month son 8year old sister and grandparents. We had the best time my son loved the trains. The staff was so nice and helpful. Food was ok I have had better. But overall the hotel is beautiful. I loved... more

Management response from
ChooChoo29, General Manager

Thanks for your kind review about our hotel and staff. We are pleased that you had a great visit to the Choo Choo. It means a lot to our staff to see this kind of a review. We can't wait to have you back at the Choo Choo. Just give us a call.. Regards, Jim Bambrey GM

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4 of 5 stars
Little317 7 contributions
Deltona, Florida
Jun 30, 2009 | Trip type: Friends getaway
1/1 found this review helpful

After reading some of the poor reviews of the place I was leery about staying. My worries were put to rest the moment I arrived. I enjoy staying in areas that have a lot of historical background. The hotel has a lot of character and charm, which added to the experience. The gardens were well maintained and hearing the birds... more

Management response from
ChooChoo29, General Manager

Thanks for your great review about our hotel and staff. We are pleased that you had a great visit to the Choo Choo. It means a lot to our staff to see this kind of a review. We strive to create great service. Your room was recently updated and the free parking and shuttle is always a hit with our...

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5 of 5 stars
BarbaraGeorgia 1 contribution
Georgia
Jun 30, 2009 | Trip type: Business
1/1 found this review helpful

I just completed a week at the Holiday Inn Choo Choo. It was absolutely wonderful for kids and adults, which was the make-up of our group. The staff went out of their way to be helpful, the sales people and the manager made sure everything went well, the food was some of the best I have ever had at a... more

Management response from
ChooChoo29, General Manager

Thanks for your comments!!! It's exciting to hear great comments like yours ,especially when you are speaking about a group that visited our hotel. We have many repeat groups and we are thrilled to host them. Thanks for your comments about the staff. We have the best staff!! Thanks again---We look forward to next year..!! Jim Bambrey GM

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2 of 5 stars
Porttrips 1 contribution
Western NC
Jun 28, 2009 | Trip type: Family
0/1 found this review helpful

We just returned from staying at the Choo Choo. We opted for the "train car". We have a four year old who loves trains and thought he would love it for his B-day. He did! Not so much for the parents! Very Shabby! Entire Complex needs an overhaul. Had dinner at The Garden Restaurant (part of hotel) expensive and disgusting.... more

Management response from
ChooChoo29, General Manager

Thanks for taking the time to write your email. I'm sorry that we did not live up to your expectations. We take your comments very seriously. I wish you would have called us during your stay, so that we could address any issue you had at that time. I believe describing our hotel as a vert shabby is a bit...

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Holiday Inn Chattanooga Choo Choo Also Known As

Address: 1400 Market Street, Chattanooga, TN 37402-4489