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All 95 Chattanooga hotels

Chattanooga Choo Choo

3.0 of 5 Hotel   |   1400 Market Street, Chattanooga, TN 37402-4489
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61%
Ranked #36 of 95 hotels in Chattanooga
A recent review
5 of 5 stars reviewed 2 days ago
Norma W Louisville, Kentucky
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1,708 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (457)
Date | Rating
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English first
Manchester, Tennessee
1 review
2 of 5 stars Reviewed today NEW

This was our 1st family vacation in almost 4 yrs, so we thought this would be spectacular for our kids, who love trains. It was great for historical value and closeness to everything to do downtown. Other than that, totally overpriced. Upon walking into the main lobby for check in, it was impressive; very neat to be able to picture... More

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Louisville, Kentucky
1 review
5 of 5 stars Reviewed 2 days ago NEW

Attended a sorority convention and have no complaints......service, food, rooms were all very good! Interesting, historical ........wonderful dinner and show at the "Train Station". Some renovation going on but wasn't a real problem. Pool area was great with a waterfall........Restaurants across the street were great also.

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Top Contributor
104 reviews 104 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This place is awesome plenty of room to park your charter bus if you have one. LOL anyway it's a very beautiful place right in downtown Chattanooga I come there all the time and they also have a fabulous dinner show also.. Not what I'm used to as a charter bus operator.. Nice

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Batesville, Indiana
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you are looking for a five star hotel, don't stay here. The hotel is under renovation and it does need it. I just spent five nights there with a convention. The room was clean, the staff was friendly and helped in any way needed, and there were no complaints with the food. Sunday evening we enjoyed the prime rib... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Thanks for your 4 star review! I am pleased that you had a good experience. Thanks for the great comments about the hotel and the staff! Thanks for recognizing the changes we are making. All the Best, Jim Bambrey GM More

London
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in one of the railway carriages which was fantastic. Beautifully fitted out with period furniture, the kids had a day bed with a roll away bed, so all 4 of us were very comfortable and in July we were grateful for the aircon. Bathrooms are basic and need a refit. Check in was slow, the room was not... More

Was this review helpful? Yes 1
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Great is what we love to hear. Sorry about the slow check in, it was a very busy day. I am pleased that your 8 year old had a good time. Our guests average 2.2 nights with us, which means many guests stay multiple nights. All the Best, Jim Bambrey GM More

Evansville, Indiana
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our family of 3 stayed in Building 3 on Level 4 overlooking the pool. Check-in went without problems and finding our building was easy. Yes, the elevators in our building did not work due to their remodeling. They had everyone using the service elevator which is quite large, but there is a strong smell of gasoline. We stayed in a... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

It is Good place for Families to visit. I am happy that you enjoyed our facilities and that you had a great experience. in the train car. It is our pleasure to welcome you back. All the Best, Jim Bambrey GM More

Smyrna
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Of you are allergic to mold or mildew please do not stay here! There are wet moldy puddles and drips all along the breezeway between building 2 and 3. If they don't care enough to keep this clean, just imagine all the mold you CAN'T see! There is also a smell of mold and mildew in the buildings.

Was this review helpful? Yes 3
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

I’m sorry to see you comments. The area you are speaking of gets pressured periodically. I will check it out. If we have leaks on the breezeway, we attempt to repair them in a timely fashion. I will mail you via TripAdvisor. All the Best, Jim Bambrey GM More

Smyrna
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

From the moment I walked into building 2 the stench of mold and Mildew was overwhelming. Carpets were filthy and haven't been replaced in years. Wallpaper is coming off the walls. The elevator made such loud noises that my kids were scared it was going to break down. I Had 2 friends staying for the BPA World Series tournament at... More

Was this review helpful? Yes 1
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

This is similar to a previous review with a baseball team that stayed. This guest was here for 5 days and nothing was reported in our log about any issues. The carpet in building 2 was replaced 3 years ago in guest rooms and corridors. The ownership has invested millions over the years. We are about to start another renovation... More

Jonesboro, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Me my Daughter and Grandson stayed in the railcar and were blown away. The hotel is an amazing place to stay with all the history. My grandson was so excited with everything there. The employees were so friendly and helpful that we felt special. We are looking forward to going back. Its a beautiful place that all should experience. Location... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Thanks for your AWESOME review. Thank you for recognizing and enjoying the history of the Choo Choo. We are very proud of our staff. Your review helps us maintain a great CSI on Tripadvisor (year to date is 80.7%). We appreciate you choosing to stay with us on your trip. We hope that you will visit us again. All the... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very neat building and gardens. Beds were very uncomfortable and rooms are old. Atmosphere is fun but could not stay more than one night. Stayed in building one on first floor, parking was not great. Candy shop had a nice selection of sweets.

Was this review helpful? Yes
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

FUN is what we love to hear. Our guests average 2.2 nights with us, which means many guests stay multiple nights. Our goal is to be the best hospitality value in the city. All the Best, Jim Bambrey GM More

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Hotel Summarization (Beta)

What travelers say

  • Train car(87)
  • Station house(34)
  • Breakfast buffet(27)
  • Indoor pool(24)
  • Very nice(16)
  • Electric shuttle(6)
  • Great Place(6)
  • Hotel room(6)
  • Hot tub(6)
  • Gardens restaurant(5)

Additional Information about Chattanooga Choo Choo

Address: 1400 Market Street, Chattanooga, TN 37402-4489
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chattanooga Choo Choo 3*
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Also Known As:
Chattanooga Choo Choo Hotel Chattanooga
Holiday Inn Chattanooga Choo
Chattanooga Holiday Inn

546 photos of this hotel

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Room/suite (82)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
One of the South's most renowned landmarks, the Chattanooga Choo Choo opened in 1909 and welcomed thousands of travelers during the Golden Age of railroads. Today, the 23 acre complex is a magnificently restored hotel resort for visitors of all ages. The Holiday Inn Chattanooga Choo Choo Hotel offers a variety of overnight accommodations, including the famous Victorian Era train rooms and luxurious suites. *Theme restaurants *Specialty shops *Authentic New Orleans trolley ride *Model railroad display *Convention Center *3 swimming pools *Tennis courts *Beautiful formal gardens. ... more   less 
Number of rooms
363

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