Chattanooga Choo Choo (TN) - Hotel Reviews

Address: 1400 Market Street, Chattanooga, TN 37402-4489

Region: United States > Tennessee > Chattanooga

Amenities:

Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#18 Family Hotels in Chattanooga

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: One of the South's most renowned landmarks, the Chattanooga Choo Choo opened in 1909 and welcomed thousands of travelers during the Golden Age of railroads. Today, the 23 acre complex is a magnificently restored hotel resort for visitors of all ages. The Holiday Inn Chattanooga Choo Choo Hotel offers a variety of overnight accommodations, including the famous Victorian Era train rooms and luxurious suites. *Theme restaurants *Specialty shops *Authentic New Orleans trolley ride *Model railroad display *Convention Center *3 swimming pools *Tennis courts *Beautiful formal gardens. ... more less

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Also Known As:: Chattanooga Choo Choo Hotel Chattanooga; Holiday Inn Chattanooga Choo; Holiday Inn Chattanooga; Chattanooga Holiday Inn

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1,230 reviews from our community

See which rooms travelers prefer - 285 traveler tips

VinceStormes

Pigeon Forge, Tennessee

Senior Reviewer

10 reviews

Reviews in 3 cities

7 helpful votes

“We had a great stay!”

Reviewed May 21, 2013 NEW

The lobby was beautiful! Staff friendly, upbeat, and very helpful, Our rooms were in building 3. VERY clean, spacious, and comfortable. The pool was really nice too! I would not hesitate to stay here anytime I am in Chattanooga!

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Lisa H

Hillview KY

2 reviews

Reviews in 2 cities

“Chattanooga ChooChoo”

Reviewed May 20, 2013 NEW

Guest services were friendly and accommodating. The Station House restaurant food was nothing to write home about but the atmosphere was entertaining, enjoyable, friendly & not so loud that you could hear yourself talk.

Thanks for the 5 STAR review! I’m Glad to hear that you enjoyed your accommodations. I am sorry that you didn’t enjoy the food in the Station House but am glad to hear that you enjoyed the entertainment and atmosphere. The Station House has a 4 plus star rating on Tripadvisor. Come back again for another visit. All the Best,... More

Bill W

Lewisburg, Tennessee

“Wonderful Weekend”

What a perfect weekend! The weather was cool and very wet but we had a wonderful time. After arriving on Friday evening we decided to stay in even though we had reservations downtown. We went to the Station House and had so much fun. Jerry, Kenny and the entire staff made us feel like part of the show! The next... More

Was this review helpful? Yes 1

Wonderful Weekend Perfect weekend…that is what we love to hear. So glad that you enjoyed the Station House for 2 visits during your stay. Thank you for your fine compliments of the friendly staff. We appreciate you sharing your story with us. Our goal is for every guest to walk away saying just what you have said, “we will never... More

Erica H

Alpharetta, Georgia

My fiancé and I took our two 9 year old nieces to the Chattanooga Choo Choo hotel over Spring Break 2013 (first week in April). I read the reviews here and saw many concerns about the cleanliness of the rooms; so I can admit that I was a little apprehensive. I'd never been to this hotel. However, my fiancé visited... More

Thank you for choosing the Choo Choo for your spring break getaway. I apologize for the confusion in getting into your railcar room. We will consider that for the future. I am so glad that your nieces were thrilled with the railcar accommodations. The railcars are part of our signature rooms and are very popular by repeat guests. I am... More

Dfurlong

1 review

“You get what you pay for”

Reviewed May 20, 2013 NEW via mobile

Recently, I stayed at the Chattanooga Choo Choo for one night. I got an incredible deal on another site. However, it was worth what we paid for it. The hotel needs to be updated, but overall it was a clean, fun experience. I recommend building 3 as well. It has a nice pool and u are on the back of... More

Thank you for realizing that the hotel is an experience. We are continually upgrading our property; that is a constant. Come back again soon. Regards, Jill Ellis Coker Quality Assurance More

denis89

Manchester, United Kingdom

Senior Contributor

23 reviews

10 hotel reviews

Reviews in 11 cities

3 helpful votes

“The rail heart of America”

This hotel is situated in the old terminus station made famous in the Glen Miller hit tune from the 1930's. It is clean, comfortable and with a good restaurant with friendly and helpful staff. The adjacent shops and "railwayana" are all worth seeing. if you want you can also sleep in one of the rail cars from that era. It... More

It is very pleasing for us to hear your great comments. Our property does offer many unique and different venues. We are very proud of the history behind our hotel. It is certainly important to use that we have repeat guests like you. Thank you...I agree that we have friendly staff and it is great that you recognized that and... More

Jess398

Asheville, North Carolina

“Great Stay!!”

Reviewed May 18, 2013 NEW

Great stay. Priceline booked this hotel for us for under $100/night. Staff was extremely helpful, clean room and clean grounds that were beautiful. My husband and I are not people who nit-pick about every little thing we can find wrong with any place we stay. If you are wanting to stay at a nice clean hotel that is downtown with... More

GREAT STAY is what we love to hear. Thank you for taking the time to share your wonderful comments. Our goal is to be the best hospitality value in the city. We appreciate your great comments about our staff. We look forward to your return. All the Best, Jim Bambrey GM More

Ferrites

Philadelphia, Pennsylvania

Reviewer

4 reviews

3 hotel reviews

Reviews in 4 cities

81 helpful votes

“Fun, but needs some renovations”

Reviewed May 17, 2013 NEW

The Chattanooga Choo Choo has a big heart and our kids (5 and 2) had a grand time. Overall, we're glad we stopped here on our way from the Midwest to Florida. The main lobby is a trip back in time, and the offbeat train-related attractions around the property were a lot of fun--climbing on an old steam engine and... More

I apologize for the problems that you experienced during your stay. Let me address your concerns: • First of all we are glad you had fun. • It is totally unacceptable that your room was not clean. • The renovations that I have mentioned have been done. We will continue in the Fall with more upgrading. I’m sorry you don’t... More

Fran J

Chattanooga, Tennessee

“Visitors from Turkey”

We have guest that come from all over the world to visit. Most recently our guest from Turkey wanted to return back to the Chattanooga Choo Choo. After a 7 day stay, they are still impressed with the friendliness of the staff and how safe they felt while staying. They love the "Station House" and say it is so unique... More

Thanks for your 5 Star review. I am so glad your guests enjoy our hotel. I see your guests enjoyed other amenities we have on the complex. Have them return any time. All the Best, Jim Bambrey GM More

OxfordTigger

Oxford

Contributor

20 reviews

16 hotel reviews

Reviews in 15 cities

19 helpful votes

“A lost opportunity”

Reviewed May 14, 2013

The idea behind this hotel is a good one. They have converted the old Chattanooga Railway Station, some adjoining buildings, and a few old train carriages (still on the rails) into a hotel and a couple of restaurants and a shop. The concept is so good that I am sure that, if someone invested a few million dollars in it,... More

Was this review helpful? Yes 2

I am sorry to hear that you weren’t happy with your accommodations. Let me assure you that we have renovated every year in some fashion. I know because I do the purchasing for these renovations. Three and a half years ago, we finished a 1 million dollar plus renovation to our guest rooms and corridors in Building 3 to brand... More

1-10 of 1,230 reviews

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Chattanooga Choo Choo Hotel

Chattanooga Choo Choo

1,230 reviews from our community

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