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Chattanooga Choo Choo

1400 Market Street, Chattanooga, TN 37402-4489
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Ranked #50 of 99 Hotels in Chattanooga
A recent review
5 of 5 stars reviewed yesterday
James C Brooklyn, New York
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2,112 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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atlanta
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed yesterday NEW

I booked this place through its own website. Now, I did read the reviews and figured I could give it a go for 1 night. Since I purchased a package, we got the 2 beds room, 2 adult and 2 kids tickets to the Aquarium (river and ocean), and the IMAX theater. That is the only thing that made the... More 

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Brooklyn, New York
Level Contributor
15 reviews
5 of 5 stars Reviewed yesterday NEW

It was a great experience. The hotel was clean. The staff was very friendly and always willing to help. The train car rooms were the special treat that made the entire experience worth it. The price of the upgrade to the train car was not much and totally worth it.

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Clearwater, Florida
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Old, outdated rooms begging for attention. Any rate over $80 is too much to pay. It may be great one day, but this is one to avoid for a while. Large rooms and good location do not offset the negatives.

Was this review helpful? Yes 2
Columbus, Ohio
1 review
4 of 5 stars Reviewed 2 days ago NEW

My oldest son as loved trains since he was a baby. This is my favorite hotel stay from my childhood. My hopes were that my kids would love it as well and always remember it like I have! The entire family enjoyed the hotel - we were only passing through but my husband thinks it's worth a return visit for... More 

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

“Great Place” is a great title. Thanks for your 4 star review and sharing your experience at the Choo Choo. We hope you return one day. All the Best, Jim Bambrey GM More 

Newnan, Georgia
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Beautiful Room ---wonderful indoor pool ---great location ---great pizza from Silver Diner Car /when tired from a busy day !!! Beautiful gardens / buildings/ trains ---just a gorgeous atmosphere all train themed ---but most of all a great package price that included room and tickets to major attractions --- We are all smiling !!!

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

“We are all smiling” is what we love to hear. Thank you for your outstanding comments about our hotel complex. All the Best, Jim Bambrey GM More 

Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was very excited to stay here especially with all of the history and the option to stay in a train car. The property is supposed to be going through a renovation ad hopefully that will brings this to where it could be. The rooms are very dated and only one pool was open. The stay wasn't awful but not... More 

Was this review helpful? Yes 1
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Thanks for your review, it give me the opportunity to explain some things happening in our 8 million dollar renovation. • An all new ladies room which will be located next to the existing men’s room and the Vic Lounge (complete). • A new front desk has been created on the opposite side of the lobby (complete). • An all... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We decided to do a two night get away with our kids before school started back. We thought it would be fun to stay at the "world famous Chattanooga Choo Choo", but it did not meet the expectations for what we paid per night. Pools were decently clean and our room was clean but dated and in need of some... More 

Was this review helpful? Yes 1
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

I’m sorry to see your comments on TA. I regret we may have missed an opportunity regarding you’re your stay. It’s a little confusing to see you stayed in August 2014. I will mail you via TripAdvisor. All the Best, Jim Bambrey GM More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

After booking two rooms in this hotel months ago, I started reading review after review that the hotel is going through renovation and the older rooms are very dirty. So, to avoid getting dirty rooms, I called a full WEEK in advance to request renovated rooms. When I called to check on this, the desk clerk was very rude and... More 

Was this review helpful? Yes 1
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

I’m sorry to see your comments on TA. I regret I may have missed an opportunity regarding your phone call. There is no variation on how rooms are assigned. Our PMS system assigns room by the room type requested. We do honor special request to the best of our ability. I have spoken to the front office management and they... More 

Nashville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Rooms was very poor quality. Price was too high for condition of room. I have not stated in such a poorly kept facility. Renovations are underway but perhaps they should offer something for staying in a rom that has not been updated since the 70s or at least charge what it is worth. Yuck!

Was this review helpful? Yes 2
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

I’m sorry to see your comments. I have been responsible for renovating every hotel room (363) during my 13 year tenure. We are in the middle of another 8 million dollar renovation. I will mail you via TripAdvisor. All the Best,. Jim Bambrey GM More 

Naples, Florida, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

A must see/do event when in Chattanooga ! A one hour ride on an old steam driven train. Experience "yesteryear " in air conditioned style and class. You will get an informative narration by one of the trains conductors. Well worth the cost to ride this historic train.

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Train car(53)
  • Station house(22)
  • Indoor pool(17)
  • Breakfast buffet(15)
  • Very nice(15)
  • Electric shuttle(6)
  • Great Place(6)
  • Hotel room(5)
  • Hot tub(4)
  • Gardens restaurant(4)
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