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All 95 Chattanooga hotels

Chattanooga Choo Choo

3.0 of 5 Hotel   |   1400 Market Street, Chattanooga, TN 37402-4489
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Chattanooga Choo Choo
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Ranked #36 of 95 hotels in Chattanooga
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1,568 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (418)
Date | Rating
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  • English first
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English first
1 review
4 of 5 stars Reviewed yesterday NEW

While the property is older and not modern, it has a unique charm. The staff is always very helpful and would always answer with a smile. This is southern hospitality at its best! Restaurant was a good, quick meal with good service as well.

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Preston, United Kingdom
11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We stayed two nights at the beginning of our honeymoon and were very tired when we arrived but Lynn on reception was really helpful and we checked into hotel two which was extremely dated but clean, we decided to upgrade to the train car for the next night and it was well worth it, these are beautiful. Try the station... More

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Mobile, Alabama
1 review
5 of 5 stars Reviewed 2 days ago NEW

We purchased one of the hotel packages which featured two nights in a railroad car and tickets to several Chattanooga attractions. The package was over $500 and well worth it. There were tickets for two adults and two children to four attractions; the zoo, the aquarium, the Imax, and the Children's Discovery Center. The kids also got an Engineer' cap... More

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Crossville, Tennessee
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I got a good deal on Groupon so I booked a train car room. It was just about what I expected, a converted passenger car. With a family history in the railroad industry it was interesting to stay in one of these old cars. Be careful sitting in the wing chairs, both creaked when we sat on them and one... More

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Columbia, Tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great location with friendly and helpful staff. Recommend staying in the historical train cars for a unique experience for a vacation. Very kid friendly. Botanical garden and trains cars make beautiful pictures for memories of this experience.

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Thanks for your great review and I am pleased you had a great experience. Also, I am glad that you enjoyed staying in one of our signature rooms, the train cars. Our staff continues to get great reviews on their friendliness... All the Best Jim Bambrey GM More

Dallas, Georgia
1 review
2 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel a few times for different occasions over the last 15 years. We did a family weekend last Fall and were very disappointed in the condition of the rooms. We stayed in Building 1. The carpets and furniture in the sparsely decorated lobby were dirty and seemed old and worn out. The rooms also seemed... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

I’m sorry that we did not meet your expectations during your stay at the Chattanooga Choo Choo. I feel assured that this was an isolated occurrence and will be addressed with that department. We know we have potential, that’s why we reinvest millions into the property each year. I hope you will give us another try! By the way, our... More

Tallahassee, Florida
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We'd read many reviews with complaints about the rooms at the Choo Choo, so we opted to stay in a train car. We took advantage of one of the travel packages offered, and it was only $50 more than a room. Realistic expectations are necessary. These cars used to travel back and forth across the country; they've got some miles... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Thanks for your great review about our hotel and staff. This sums it up very well. Guest comment:” We were looking for a romantic two days away, and we got it”. It means a lot to our staff to see this kind of a review. We started charging for parking 3 years ago. All other full service hotels charge between... More

16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

loved this place only stayed 1 night while on a trip to the Southern States it was a bit old fashened but had plenty 0f history got the free tram around town and eat at Sugers resturant had the biggest ribs ever and lovely waitress drunk plenty of Jack Danels and got the free tram back to hotel, in the... More

Was this review helpful? Yes 1
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Thank you Essex for sharing your comments about at the Choo Choo. We love when guests appreciate the history of our property. We are very proud of our Historic Hotel and our 100 year anniversary in 2009. I am pleased that our breakfast got your day going right. All the Best, Jim Bambrey GM More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

What a let down. On a tour of the states decided this sounded like a place to put on the viewing list - big mistake The town is dying on its feet and the hotel is living off a perception It is shabby , unclean and having checked in and seen our room we checked out again - we could... More

Was this review helpful? Yes 3
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

I am sorry that you fell that we live in the past. That simply is not true about the Choo Choo or the city. We have cities from all over the country come to see how we have revitalized our city in the last 20 plus years ago. I can tell you Choo Choo will do more tour buses than... More

Seattle, WA
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

I was raised in Chattanooga, but moved away about 15 years ago. I remember the Choo-Choo of my childhood being a major destination that was extremely fancy and was a high-class experience for its guests. Sadly, with the exception of the public common areas in the main hotel building and the gardens, the property is in steep decline. People who... More

Was this review helpful? Yes 1
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

I’m sorry that we did not meet your expectations. We are constantly restoring our property. I have been here for 12 years, and we have renovated every guest room (363) at this hotel. The building you were in had a million dollar renovation 2 two and a half years ago. All the walls (stucco finish) and the carpeting were replaced... More

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Hotel Summarization (Beta)

What travelers say

  • Train car(99)
  • Station house(39)
  • Breakfast buffet(34)
  • Indoor pool(30)
  • Very nice(16)
  • Electric shuttle(6)
  • Great Place(6)
  • Hotel room(6)
  • Hot tub(6)
  • Gardens restaurant(5)

Additional Information about Chattanooga Choo Choo

Address: 1400 Market Street, Chattanooga, TN 37402-4489
Location: United States > Tennessee > Chattanooga
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chattanooga Choo Choo 3*
Official Description (provided by the hotel):
One of the South's most renowned landmarks, the Chattanooga Choo Choo opened in 1909 and welcomed thousands of travelers during the Golden Age of railroads. Today, the 23 acre complex is a magnificently restored hotel resort for visitors of all ages. The Holiday Inn Chattanooga Choo Choo Hotel offers a variety of overnight accommodations, including the famous Victorian Era train rooms and luxurious suites. *Theme restaurants *Specialty shops *Authentic New Orleans trolley ride *Model railroad display *Convention Center *3 swimming pools *Tennis courts *Beautiful formal gardens. ... more   less 
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Also Known As:
Chattanooga Choo Choo Hotel Chattanooga
Holiday Inn Chattanooga Choo
Holiday Inn Chattanooga
Chattanooga Holiday Inn

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