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All 95 Chattanooga hotels

Chattanooga Choo Choo

3.0 of 5 Hotel   |   1400 Market Street, Chattanooga, TN 37402-4489
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61%
Ranked #36 of 95 hotels in Chattanooga
A recent review
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1,561 people have reviewed this hotel

Traveler rating
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    363
    249
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    164
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (414)
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English first
Essex
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed today NEW

loved this place only stayed 1 night while on a trip to the Southern States it was a bit old fashened but had plenty 0f history got the free tram around town and eat at Sugers resturant had the biggest ribs ever and lovely waitress drunk plenty of Jack Danels and got the free tram back to hotel, in the... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

What a let down. On a tour of the states decided this sounded like a place to put on the viewing list - big mistake The town is dying on its feet and the hotel is living off a perception It is shabby , unclean and having checked in and seen our room we checked out again - we could... More

Was this review helpful? Yes 2
Seattle, WA
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was raised in Chattanooga, but moved away about 15 years ago. I remember the Choo-Choo of my childhood being a major destination that was extremely fancy and was a high-class experience for its guests. Sadly, with the exception of the public common areas in the main hotel building and the gardens, the property is in steep decline. People who... More

Was this review helpful? Yes 1
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

I’m sorry that we did not meet your expectations. We are constantly restoring our property. I have been here for 12 years, and we have renovated every guest room (363) at this hotel. The building you were in had a million dollar renovation 2 two and a half years ago. All the walls (stucco finish) and the carpeting were replaced... More

Bolivia, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Choo Choo Hotel was the perfect location for my family reunion! There were only 3 of us but haven't seen each other in 31 years. The hotel was beautiful. We shared a train car which was beautiful and very clean. Dinner was at the Station Restaurant where the meals were perfect ad the entertaining waiters were great! Our waiter... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Thanks for your great 5 star review. Also, I am glad that your reunion was a success!. Your recommendation means a lot to us. Come back soon. All the Best Jim Bambrey GM More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

My kids and I stayed (what was supposed to be a two-night stay) at The Chattanooga Choo Choo Hotel during spring break a few weeks ago. We got our itinerary through Priceline and paid about $60 per night. By the time we got to our hotel room that evening, we walked in and were immediately surprised by the condition of... More

Was this review helpful? Yes 4
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

I am sorry that we did not meet your expectations. I am sorry that your room was not prepared properly. We do have a fine young man as a night manager. The pool was closed due to improper chemical balance, not bacteria count. We have rarely had such a problem in the past. We were extremely busy during your visit;... More

Asheville, North Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I could not have felt more welcomed and appreciated, the staff was warm, attentive and hospitable at every turn during my stay. I can really see why The Choo Choo came so highly recommended, and I will pay it forward and continue to call it home each and every time I visit Chattanooga.

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Over the Top is quite a compliment. I am happy that you enjoyed our facilities and that you had a great experience. It will be a great pleasure to welcome you back. All the Best, Jim Bambrey GM More

Bowling Green, Kentucky
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent one night in a sleeping car-a spur of the moment experience. We loved it! It rained during the night--a gentle rain that lulled us to sleep. The sleeping part of the car was wonderful! The furnishings were interesting, the bed comfortable and the shades adequate for privacy. The bathroom was older, but as expected for an historical experience.... More

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ChooChoo29, Manager at Chattanooga Choo Choo, responded to this review

It is nice to hear that you enjoyed staying overnight in one of our signature, railcar rooms. Thanks for sharing your comments, especially about the staff. Come back again soon! Regards Jill Ellis Coker QA More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were a bit nervous after reading some of the reviews on the way so we left our bags in the car and prepared ourselves for a challenging situation. We arrived after 8 hours of being on the road to quite honestly the most hospitable young lady I have had the pleasure of speaking to in a service position in... More

Was this review helpful? Yes 1
ChooChoo29, Manager at Chattanooga Choo Choo, responded to this review

I’m happy to hear that your stay was WONDERFUL. Thank you for sharing your comments about your stay. Thanks for not letting a couple of bad reviews get in your way. I would suggest focusing on the hundreds of great reviews we receive. In THE FIRST QUARTER, our Customer Satisfaction Index for TA was 84.9%. Regards, Jill Ellis Coker Quality... More

Chattanooga, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a wonderful family weekend at the Historic Chattanooga Choo Choo. We had a fabulous suite in building 3 that adjoined another room with two beds. The accommodations were very clean, spacious, and had luxurious linens. Our children enjoyed the indoor pool, as well as the outdoor one with the hot-tub. We were only there for the weekend but... More

Was this review helpful? Yes 1
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Thank you for your comments and a 5 STAR REVIEW. We will share your comments with our fine staff. It is a pleasure to know that you were able to dine in the Station House and enjoy the indoor pool. We love for all our guests to have a memorable experience. Based on your comments, you and your family did.... More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

We stayed in the train car and had so much fun! The rooms are old, but they are true to character of an old train car. The gardens are very pretty, the food at the Gardens was wonderful, and every person who worked there could not have been more friendly.

Was this review helpful? Yes
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Thanks for your review and I am pleased you had fun. Also, I am glad that you enjoyed staying in one of our signature rooms, the train cars. They are very popular and run a high occupancy. All the Best Jim Bambrey GM More

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Hotel Summarization (Beta)

What travelers say

  • Train car(99)
  • Station house(40)
  • Breakfast buffet(34)
  • Indoor pool(30)
  • Very nice(16)
  • Electric shuttle(6)
  • Great Place(6)
  • Hotel room(6)
  • Hot tub(6)
  • Gardens restaurant(5)

Additional Information about Chattanooga Choo Choo

Address: 1400 Market Street, Chattanooga, TN 37402-4489
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Chattanooga
#25 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chattanooga Choo Choo 3*
Official Description (provided by the hotel):
One of the South's most renowned landmarks, the Chattanooga Choo Choo opened in 1909 and welcomed thousands of travelers during the Golden Age of railroads. Today, the 23 acre complex is a magnificently restored hotel resort for visitors of all ages. The Holiday Inn Chattanooga Choo Choo Hotel offers a variety of overnight accommodations, including the famous Victorian Era train rooms and luxurious suites. *Theme restaurants *Specialty shops *Authentic New Orleans trolley ride *Model railroad display *Convention Center *3 swimming pools *Tennis courts *Beautiful formal gardens. ... more   less 
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Also Known As:
Chattanooga Choo Choo Hotel Chattanooga
Holiday Inn Chattanooga Choo
Holiday Inn Chattanooga
Chattanooga Holiday Inn

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