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All 95 Chattanooga hotels

Chattanooga Choo Choo

3.0 of 5 Hotel   |   1400 Market Street, Chattanooga, TN 37402-4489
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Ranked #37 of 95 hotels in Chattanooga
A recent review
5 of 5 stars reviewed 3 days ago
mitcher10 Gibsonia, Pennsylvania
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1,772 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (478)
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English first
Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed yesterday NEW

The building you check into is really neat... Then they tell you what building you're in. We were on building three. The beds were extremely hard, but we were too tired to care. We showered the next morning and went and saw landmarks of the town. When we came back, our room was "cleaned". We went to go I the... More

Was this review helpful? Yes 1
Nashville, Tennessee, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Choo Choo before and I had a wonderful time but this stay was horrible. We booked two nights thru Hotwire, checking in this past Saturday through Monday for Labor Day. We were booked into room 116 in Building #1. The smell in the hallway was musty. The room was so bad. The carpet was so... More

Was this review helpful? Yes 2
Cheektowaga, New York
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We visited the historic choo choo as a family. Very disappointed how the staff was rude and unhelpful. Many updates are needed in the bathrooms and lobby. It's sad because it really could be spectacular and draw in more tourists with some simple fixes.

Was this review helpful? Yes 3
Fairfax, Virginia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We checked in at 1AM and were upgraded to a suite. You can imagine how much we were rattled the night when my daughter found a live cockroach that my wife bravely killed.. on letting them know they said a small sorry and nothing else. The rooms were so dusty and black dust were on the table.. am surprised its... More

Was this review helpful? Yes 1
Gibsonia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I was on a bus trip from Pennsylvania to Chattanooga and stayed at the Chattanooga Choo Choo for 2 nights. They are in the process of a huge renovation.. The lobby is done and so beautiful. Our room was old, but clean and very nice. The breakfast at the Garden restaurant was fantastic. Their grounds were well kept and also... More

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Gate City, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It's true the elevators weren't operational in building three and you had to use the service elevators, but this didn't really matter. We stayed two nights and enjoyed the kids' package that included tickets to lots of attractions and a meal voucher for the grown-ups. There are three swimming pools -- we tried them all! The building is beautiful, the... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Thank you for your great review. We always try to be the best hospitality value in the city. Thanks for understanding about the elevators, they will be finished shortly. We hope you would return. All the Best, Jim Bambrey GM More

Signal Mountain, TN. 37377
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I recently spent two nights and two days at the ChooChoo with some friends. The hotel is unique in structure and appearance centering around the historical period of the Civil War when the railroad and the Tennessee River were pivotal to the successful completion of the war. The hotel is distributed among several buildings along the railroad tracks - there... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Oldie but Goodie is a great description! Thanks for your great review and I am pleased you had a good experience. Also, I am glad that you enjoyed staying in one of our signature rooms, the train cars. Thanks for your recommendation. All the Best Jim Bambrey GM More

Evansville, Indiana
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Not good very dated and supposedly updated within last couple years. Not at all what we expected. I would advise looking elsewhere for accommodations, but if your into trains at least its worth a walk thru. Also 7.00 to park on sight per day (not valet). Elevators in building 3 not operational (since at least June according to reviews). Model... More

Was this review helpful? Yes 4
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

I’m sorry that we did not meet your expectations. The elevator is being replaced and should be done in about 2 weeks, sorry for the inconvenience, however, there is an elevator that is operable. We started charging for parking several years ago. It is spelled out on the registration card and it appears on our website ($7.00). Eleven other hotels... More

ANTIOCH
Top Contributor
87 reviews 87 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Give this property a brake. I saw all the negative reviews and I think this hotel is getting bad rap. Yes its not the Ritz but it was clean and the staff was friendly and the hotel is over 40 years old and the buildings are over 100. The historic ambience of the hotel can not be beat.This hotel is... More

Was this review helpful? Yes 1
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Thank you for your 4 star review. Thank you for recognizing and enjoying the history of the Choo Choo. We will keep up the good work Jeffrey. Your review helps us maintain a very good CSI score on Tripadvisor. We appreciate your comments more than you know. All the Best, Jim Bambrey GM More

Murfreesboro, Tennessee
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I booked our trip thru price line. We have booked with them serveral times and it has been great! Needless to say this time was nothing but a DISASTER! It was mine and my husbands 4 yr anniversary and to me that is a special time. So we go to check in and the girl who checked us in was... More

Was this review helpful? Yes 1
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review

Thanks for taking my call. I am pleased that I was able to discuss your visit and that you will return to the hotel in the future. All the Best, Jim Bambrey GM More

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Hotel Summarization (Beta)

What travelers say

  • Train car(82)
  • Station house(32)
  • Breakfast buffet(27)
  • Indoor pool(24)
  • Very nice(16)
  • Electric shuttle(6)
  • Great Place(6)
  • Hotel room(6)
  • Hot tub(6)
  • Gardens restaurant(5)

Additional Information about Chattanooga Choo Choo

Address: 1400 Market Street, Chattanooga, TN 37402-4489
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chattanooga Choo Choo 3*
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Also Known As:
Chattanooga Choo Choo Hotel Chattanooga
Holiday Inn Chattanooga Choo
Chattanooga Holiday Inn

581 photos of this hotel

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Bathroom (24)
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Hotel & grounds (176)
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Pool/beach area (13)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
One of the South's most renowned landmarks, the Chattanooga Choo Choo opened in 1909 and welcomed thousands of travelers during the Golden Age of railroads. Today, the 23 acre complex is a magnificently restored hotel resort for visitors of all ages. The Holiday Inn Chattanooga Choo Choo Hotel offers a variety of overnight accommodations, including the famous Victorian Era train rooms and luxurious suites. *Theme restaurants *Specialty shops *Authentic New Orleans trolley ride *Model railroad display *Convention Center *3 swimming pools *Tennis courts *Beautiful formal gardens. ... more   less 
Number of rooms
363

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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