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Quality Suites

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7324 Shallowford Road, Chattanooga, TN 37421-2626
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42 reviews from our community

Traveler rating
    6
    16
    14
    4
    2
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16
13
Solo
0
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Got one of the last rooms on Memorial day weekend Sunday evening, poor deskclerk was overwhelmed by people in the pool requesting help, answering phones and checking folks in. She did a great job at handling the requests. Room was decent, but not quality. Doors opened to the outdoor and bugs would come in with the kids going to the... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2015 via mobile

We stopped here after other hotels were booked up. Great desk service and clean rooms. Very comfy beds and pet friendly Met the GM of the hotel the next morning at breakfast, very friendly. I would stay again

Was this review helpful? Yes
Ethan B, Manager at Quality Suites, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Deerfield Beach, Florida
Top Contributor
80 reviews 80 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 18, 2015

Our room was clean, area was quiet. However, I agree, they need to work on the updates. They are pet friendly and our breakfast was fine, everything was hot and fresh. They lady watching over it was very nice. Our night clerk was cordial as well. Overall, it was a nice stay, but for the money I will admit I... More 

Was this review helpful? Yes
Ethan B, Manager at Quality Suites, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Hoffman Estates, Illinois
Top Contributor
72 reviews 72 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 13, 2015

Stopped here on the way to Florida. The room was clean and comfortable. Location is close to many places to eat and shopping. Convienant to interstate. Breakfeast was typical but adequate. Price for room was reasonable. No elevators here and outside room access.

Was this review helpful? Yes
Ethan B, Manager at Quality Suites, responded to this review

We would like to thank you for taking the time to complete a review of our property. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

St. Charles Michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 6, 2015

Arrived April 4th .. Lobby looked decent. Upon entering the room our daughter noticed a large bug on the wall ( in Michigan we call them stink bugs) further inspection we killed a total of 4 bugs, carpet was dirty.. we arrived late evening after driving all day so another hotel was not a option. No ice machine available, our... More 

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Ethan B, Manager at Quality Suites, responded to this review

Thank you for taking the time to complete a review of your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Bismarck, North Dakota
Contributor
18 reviews 18 reviews
11 hotel reviews
1 of 5 stars Reviewed March 23, 2015

Old hotel that has had minimal updates: no elevator, no interior hallway, non-smoking room reeked of cigarettes, night clerk was rude, bad mattress, low water pressure and very cheap towels. Would definitely not stay here again

Was this review helpful? Yes
Ethan B, General Manager at Quality Suites, responded to this review

HAL 101 thank you so much for taking the time to write a review of our facility. I was so sorry to hear that you did not have a positive experience hear at our hotel. I hope that next time you are in town you would give us another opportunity to try and impress you. More 

Plymouth, Wisconsin
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 11, 2015

While visiting some old friends chose this facility mostly for it's location. A little dated but still in good shape. Room (ground floor) was done up well, comfy bed, spacious room overall. Wi-Fi good, fitness room minimal, breakfast standard and fresh. Overall a good choice.

Was this review helpful? Yes
Ethan B, General Manager at Quality Suites, responded to this review

Tom C I was so happy to read your review. My staff will be thrilled when I read it to them at our upcoming Luncheon this month. It is always great to get feedback on a stay, but positive feedback is even better. I am so glad you took the time to write a review with such good things to... More 

Detroit, Michigan
Top Contributor
78 reviews 78 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 6, 2015

Let's face it, Quality Inn isn't best brand out there. We needed a place to stay that would let us bring a cat we were traveling with. It was cheap and we weren't staying long. Older property with sloppy remodeling and painting. However, it was clean and spacious and the bed was comfortable. Pretty decent location with gas and food... More 

Was this review helpful? Yes
Ethan B, General Manager at Quality Suites, responded to this review

I am glad that you were able to have your cat come stay with you at our facility. That is something that is hard to find on our exit. Thank you for taking the time to review our hotel. This feedback we receive from you is vital to helping us improve upon what we do everyday. I hope to see... More 

Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2015

Like other travelers, we stayed overnight on our way back up north from a month in the sunny south. When we arrived, there was no one at the front desk for five minutes (a sign indicated they were "helping other guests"). When the desk clerk did show up, she was unprofessional at best and was actually quite rude. The room... More 

Was this review helpful? Yes 1
Ethan B, General Manager at Quality Suites, responded to this review

Kateliz12 thank you for giving your input on our hotel. Any feedback is always helpful when it comes to improvement. I would first like to apologize for the issues you encountered during you stay. I know it has been a few weeks since your review, but I would like to gain some feedback on which associate you may have actually... More 

Pensacola, Florida
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 20, 2015

If you are looking for extravagance, this place may not be for you. However, if you are simply looking for a nice, clean room with a comfortable bed this is definitely the place. In the past, I have known people who could not get the wifi to work here. However, we had no issues with it. The wifi would fine... More 

Was this review helpful? Yes
Ethan B, General Manager at Quality Suites, responded to this review

First off I would like to say thank you for taking time out of your day to write a review of our hotel. I am always so excited and I know the staff is also when we get great feedback about someone's stay. I hope the next time you are in Chattanooga you make us your choice when picking a... More 

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