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Quality Suites

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7324 Shallowford Road, Chattanooga, TN 37421-2626
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40 reviews from our community

Traveler rating
    6
    15
    13
    4
    2
See reviews for
15
12
Solo
0
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Deerfield Beach, Florida
Top Contributor
76 reviews 76 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

Our room was clean, area was quiet. However, I agree, they need to work on the updates. They are pet friendly and our breakfast was fine, everything was hot and fresh. They lady watching over it was very nice. Our night clerk was cordial as well. Overall, it was a nice stay, but for the money I will admit I... More 

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Hoffman Estates, Illinois
Top Contributor
63 reviews 63 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stopped here on the way to Florida. The room was clean and comfortable. Location is close to many places to eat and shopping. Convienant to interstate. Breakfeast was typical but adequate. Price for room was reasonable. No elevators here and outside room access.

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St. Charles Michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived April 4th .. Lobby looked decent. Upon entering the room our daughter noticed a large bug on the wall ( in Michigan we call them stink bugs) further inspection we killed a total of 4 bugs, carpet was dirty.. we arrived late evening after driving all day so another hotel was not a option. No ice machine available, our... More 

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Bismarck, North Dakota
Contributor
18 reviews 18 reviews
11 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

Old hotel that has had minimal updates: no elevator, no interior hallway, non-smoking room reeked of cigarettes, night clerk was rude, bad mattress, low water pressure and very cheap towels. Would definitely not stay here again

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Ethan B, General Manager at Quality Suites, responded to this review

HAL 101 thank you so much for taking the time to write a review of our facility. I was so sorry to hear that you did not have a positive experience hear at our hotel. I hope that next time you are in town you would give us another opportunity to try and impress you. More 

Plymouth, Wisconsin
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 11, 2015

While visiting some old friends chose this facility mostly for it's location. A little dated but still in good shape. Room (ground floor) was done up well, comfy bed, spacious room overall. Wi-Fi good, fitness room minimal, breakfast standard and fresh. Overall a good choice.

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Ethan B, General Manager at Quality Suites, responded to this review

Tom C I was so happy to read your review. My staff will be thrilled when I read it to them at our upcoming Luncheon this month. It is always great to get feedback on a stay, but positive feedback is even better. I am so glad you took the time to write a review with such good things to... More 

Detroit, Michigan
Top Contributor
78 reviews 78 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 6, 2015

Let's face it, Quality Inn isn't best brand out there. We needed a place to stay that would let us bring a cat we were traveling with. It was cheap and we weren't staying long. Older property with sloppy remodeling and painting. However, it was clean and spacious and the bed was comfortable. Pretty decent location with gas and food... More 

Was this review helpful? Yes
Ethan B, General Manager at Quality Suites, responded to this review

I am glad that you were able to have your cat come stay with you at our facility. That is something that is hard to find on our exit. Thank you for taking the time to review our hotel. This feedback we receive from you is vital to helping us improve upon what we do everyday. I hope to see... More 

Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2015

Like other travelers, we stayed overnight on our way back up north from a month in the sunny south. When we arrived, there was no one at the front desk for five minutes (a sign indicated they were "helping other guests"). When the desk clerk did show up, she was unprofessional at best and was actually quite rude. The room... More 

Was this review helpful? Yes 1
Ethan B, General Manager at Quality Suites, responded to this review

Kateliz12 thank you for giving your input on our hotel. Any feedback is always helpful when it comes to improvement. I would first like to apologize for the issues you encountered during you stay. I know it has been a few weeks since your review, but I would like to gain some feedback on which associate you may have actually... More 

Pensacola, Florida
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 20, 2015

If you are looking for extravagance, this place may not be for you. However, if you are simply looking for a nice, clean room with a comfortable bed this is definitely the place. In the past, I have known people who could not get the wifi to work here. However, we had no issues with it. The wifi would fine... More 

Was this review helpful? Yes
Ethan B, General Manager at Quality Suites, responded to this review

First off I would like to say thank you for taking time out of your day to write a review of our hotel. I am always so excited and I know the staff is also when we get great feedback about someone's stay. I hope the next time you are in Chattanooga you make us your choice when picking a... More 

Ontario
Top Contributor
181 reviews 181 reviews
81 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed January 1, 2015

This hotel is just far enough off I-75 that it isn't a noise issue. It just recently changed from being a corporate to a franchise hotel. It has improved. We had stayed here in the past but ceased doing so. Now it is back on our list of good hotels. We had a 2 queen suite, which has a partial... More 

Was this review helpful? Yes 1
Ethan B, General Manager at Quality Suites, responded to this review

Thank you so much for writing such a great review of our hotel. This is the type of review we LOVE to get. I am glad you noticed some of the changes we have made here. It is always great to hear we here on the good list again. I hope that next time you are through we will see... More 

Columbus, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 31, 2014

Stopped overnight enroute home. Room was spacious with a comfortable bed. Free wifi did not work. Passed on the free breakfast it was was not worth it. Good access to interstate with restaurants and shopping nearby.

Was this review helpful? Yes 1
Ethan B, Manager at Quality Suites, responded to this review

First I would like to thank you for taking the time to write a review for us. I would like to apologize for the wireless not working. I also would ask that next time you are in Chattanooga that you give us an opportunity to Really Wow you next time around. More 

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