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DoubleTree by Hilton Hotel Chattanooga Downtown

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407 Chestnut Street, Chattanooga, TN 37402
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DoubleTree by Hilton Hotel Chattanooga Downtown
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DoubleTree by Hilton Hotel Chattanooga Downtown
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690 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Roswell, Georgia
1 review
4 of 5 stars Reviewed yesterday NEW

Great location - walking distance to many attractions. Staff very friendly and helpful. Room clean although rather small. Very nice outdoor pool. Only compliant - $8.00 park yourself parking - handicap parking spaces are in very last row in back, making it rather difficult. Many spaces in that section were much closer to hotel entrance and should have been marked... More 

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Bristol, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

had to find hotel last minute, they were excellent and kind. Overall a great experience. the location was great able to walk to most of the down town shops and close to UTC so we could take our daughter to orientation.

Review collected in partnership with DoubleTree by Hilton

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Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear John M, We are so happy to learn you enjoyed your stay at the DoubleTree by Hilton Downtown Chattanooga, especially given the fact you took your daughter to UTC orientation, which must have been with mixed emotions. I will be taking my daughter to college orientation in a year myself so I can certainly understand the importance of your... More 

Memphis, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel staff was very helpful and friendly. Bartender at H2O bar was great - wonderful margarita and calm under extreme pressure. Rooms were nice and clean. Only complaints - this is a 13 story hotel and only has 2 elevators. The foodon the breakfast buffet was subpar. Even the arrangement was convoluted to me. No cohesive flow which caused... More 

Review collected in partnership with DoubleTree by Hilton

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Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Susan C, I am so sorry your experience with us was anything less than perfect! Please note we are experiencing heavy demand periods which can definitely slow down our elevator times. Please share more feedback regarding your stay, specifically the breakfast piece, as we are always seeking opportunities to improve the experience for all guests. Our breakfast buffet offers... More 

Brandon, Mississippi, Usa
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After a long day of driving and then adventures at Ruby Falls & rock City, this hotel was a great last minute find. I called this hotel late in the afternoon to inquire about rooms and rates, and they took no time at all in giving me the information I needed. The staff was super courteous. Lots of great restaurants... More 

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Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Kerry D, Thank you for choosing the DoubleTree by Hilton during your travels. Chattanooga has so much to offer ... attractions, great restaurants, and friendly people! We are thrilled to learn you thoroughly enjoyed your experience. Please visit us in the future. Thanks again for choosing us for your lodging needs. It is much appreciated. More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I recently hosted a surprise birthday party weekend for one of my best friends at the DT in chattanooga. Let me first start off by saying the staff at this hotel was absolutely all about the guests! The front desk associates Meagan, Sarah, Maya, Chris were so helpful throughout the stay! We ate breakfast at your buffet - and I... More 

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Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Great to hear you thoroughly enjoyed your stay with us and our staff went out of their way to WOW you. Thank you for your positive review and please visit us when visiting the Scenic City in the future. More 

Knoxville, Tennessee
Top Contributor
95 reviews 95 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is right on the edge of all the tourist attractions downtown and easily within walking distance. The lobby is modern and trendy, and our suite was large and well-furnished. I love DoubleTree hotels, and this one does not disappoint. Everything is clean, new, and top of the line. We like to watch movies on the tv using an... More 

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Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Jacob S, Thank you for your kind words and positive review of your recent experience with us. We are thrilled to learn your experience was exemplary, especially the service we provided. Please visit us the next time you are in Chattanooga. Thank you again for your loyalty as it is much appreciated! More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Location was great for planned activities. Staff very helpful and courteous. Hotel and rooms were clean. Only stayed one night but would recommend. Parking was convenient - offers both valet and self park but access to parking area adjacent to hotel. The pool was nice with furniture to lounge and fire pit for nighttime enjoyment.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Tonya M, Thank you so much for choosing the DoubleTree by Hilton Downtown Chattanooga for your recent stay. More importantly, THANK YOU for the kind words, and compliments to our property and staff as well. We hope to see you again in the near future! More 

Tennessee, USA
Top Contributor
99 reviews 99 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room, on the 6th floor facing Chestnut Street, was clean and very quiet (though it was adjcent to the elevator and vending... which we had expressly requested to be AWAY from when we made the reservation). The air conditioning for the room was efficient and effective - a definite plus since it was mid-90s during our visit. The bed... More 

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Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear DecoDogs, We truly appreciate your kind words, favorable review and thoughtful feedback of your recent experience with us. Our elevators do tend to be quite busy during peak periods . . . thank you so much for your patience and understanding. Please do visit us when your travels bring you back to our beautiful city! More 

Murfreesboro, TN
1 review
4 of 5 stars Reviewed 1 week ago

My partner and I stayed here for a couple days. It's a great location in Chattanooga and very pedestrian-friendly, which I appreciated immensely. The lobby was very clean and presentable, as was our room. Staff was friendly and ready to help us with whatever needs we had. As far as the stay goes, this hotel was enjoyable. I would definitely... More 

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Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

We are so thrilled to hear that you enjoyed your stay at the Doubletree by Hilton in Downtown Chattanooga. We know you have many hotel options in Chattanooga so we appreciate you coming to stay with us. We're glad that our staff was able to make you feel welcome, and at home while you were away from yours. We hope... More 

Hendersonville, Tennessee
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Double Tree and can honestly say this hotel is fabulous. Great location to all the attractions and hot spots. We were in Walking distance and did not have to fight for parking to enjoy the city. The staff is very friendly and the hotel was clean and modern. Highly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Steve M, Thank you so much for this incredible review of our property! We are so thankful for you kind words and compliments to our staff and hotel, and are happy to hear that we exceeded your expectations. We're also happy to hear that you were able to take advantage of our close proximity to all the downtown attractions... More 

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