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DoubleTree by Hilton Hotel Chattanooga Downtown

3.5 of 5 407 Chestnut Street, Chattanooga, TN 37402
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DoubleTree by Hilton Hotel Chattanooga Downtown
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DoubleTree by Hilton Hotel Chattanooga Downtown
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614 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntsville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

The Double Tree Hotel in Chattanooga is a wonderful hotel. The rooms are small but functional. The staff is always great and helpful. The hotel is located in the heart of the city. A number of great local restaurant are within walking distance of the hotel.

Review collected in partnership with DoubleTree by Hilton

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patty_martinez, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Christopher L, Thank you for taking the time to write such a favorable review of your recent experience at the DoubleTree by Hilton Downtown Chattanooga. We are thrilled to learn you enjoyed your stay, especially the hotel location and proximity to all that the Scenic City has to offer! We hope you will visit us in the near future... More 

Bozeman, Montana
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I happened to stay here because of an airline snafu. Long story but the property is great and I had a king suite due to last minute reservation. The only negative I have is I asked the front desk to describe prices for the restaurant there and she "couldn't" claiming lack of knowledge. Really and you work the front desk?... More 

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Michael F, Thank you for taking the time to leave a review of our property in Downtown Chattanooga. We appreciate your honesty, and kind words. I'm so glad that you enjoyed your time with us, but I do sincerely apologize that the front desk was unable to assist you with your question about the restaurant pricing. I will be... More 

chattanooga, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel staff very friendly and helpful. Accomodations were very nice. 1-4 blocks from downtown eats and activities. About 1/2 mile to walking bridge to cross river to N Chattanooga eats and activities. Great place to stay!!!

Review collected in partnership with DoubleTree by Hilton

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Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear J Kevin S, Thank you so much for your kind review of the DoubleTree by Hilton in Downtown Chattanooga. We're so glad that you enjoyed your stay and were able to take advantage of our close proximity to the Downtown attractions. We also thank you for your compliments to our staff, we are always excited to hear that our... More 

winchester, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stay was ok-good a lot of door slamming from 11:00 to 2:00 am in the morning. The staff was great. Very helpful with any questions. Good location for any dinning and site seeing adventures. I would stay here again but would be more proactive about the noise.

Review collected in partnership with DoubleTree by Hilton

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patty_martinez, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Ricky F, Thank you for choosing our hotel as your hotel of choice to celebrate Valentine's Day! I am so sorry to learn your experience was met with noise and disturbances from neighboring guests. Please contact me at patty.martinez@hilton.com so we can make it right for you the next time. Thanks again for your candid feedback as it provides... More 

Kingsport, Tennessee
Contributor
18 reviews 18 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Chattanooga DoubleTree for a business meeting. Business complex very nicely remodeled. Sleeping Rooms were very spacious and clean. Staff very nice and helpful. Easy walking distance to downtown eating.

Review collected in partnership with DoubleTree by Hilton

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patty_martinez, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Bambis37664, Thank you for your generous review! We are so happy to learn you enjoyed your meeting at our facility and we hope you will visit in the near future. Thank you for choosing the DoubleTree by Hilton Downtown/Chattanooga! More 

Vernon, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Very clean accommodations, quit room, great location at a good price. Loved the hotel, the only complaint was the service in the lounge was slow to non existent. Had to get up and order most of the food and beverages ourselves. I would recommend this hotel to all.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
patty_martinez, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Jody B, We appreciate you taking the time to provide feedback on your experience however it seems as if your food and beverage service experience was less than perfect. Please reach out to me to discuss your experience at length in an effort to identify opportunities for improvement as well as developing our team to exceed guest expectations. I... More 

Richmond, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My sorority sisters and I conducted a site visit for our 2015 Convention while we were there! It was a great stay and we are looking forward to our return in July. Staff was very warm and welcoming! Thanks again!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
patty_martinez, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Penny_G, Thank you so much for taking the time to comment on your positive experience at the DoubleTree by Hilton Downtown/Chattanooga. Your kind words are very much appreciated and we hope you and your sorority sisters continue to have great experiences together! We hope to see you in the near future! More 

Rome, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I often travel for business and weekend getaways. I love the Chattanooga area and have stayed at a few hotels. THis Hotel was Clean and the Staff Friendly. The open spaces were inviting and comfortable. I am coming back here every time I am in Chattanooga!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

What a wonderful review of our hotel, the Doubletree in Downtown Chattanooga! We appreciate your kind words, and compliments to our staff. We always strive to provide our guests with the best service possible! We can't wait to serve you again in the future. Thanks again! More 

chattanoooga, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Being greeted with warm cookies and a smile! That is hard to beat! Our room was cozy and the strawberries were waiting just like I asked, along with the milk and cookies I ordered! What a treat. This was a little " love weekend" away from the kids and the house. Even though we were in our hometown we felt... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

I'm so glad to hear that this stay was a special one for you, and that our hotel staff did everything we could to make it outstanding. Its always a nice feeling to get away from the hustle and bustle of everyday life. We appreciate your wonderful review of our property, and the time it took for you to write... More 

Portland, Maine
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall a nice enough hotel, but there are so many in the area I think I will stay elsewhere and NOT stay here again. Was here for 5 days and 4 nights Positives: - check in easy and allowed 1.5 hours early - lobby nice looking and clean - room well appointed and clean - nice large workspace - plenty... More 

Was this review helpful? Yes 1
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

We appreciate your detailed review of the Doubletree by Hilton in Downtown Chattanooga. We welcome all feedback, as we use that to improve our service. I am so sorry that you encountered so many issues while you were staying with us. We would love the opportunity to make it right if we could. Please feel free to contact me via... More 

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Additional Information about DoubleTree by Hilton Hotel Chattanooga Downtown

Address: 407 Chestnut Street, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chattanooga Downtown 3.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Doubletree Chattanooga
Clarion Chattanooga
Chattanooga Clarion
Hotel Style:
#7 Green Hotel in Chattanooga
#9 Business Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
#21 Family Hotel in Chattanooga

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