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DoubleTree by Hilton Hotel Chattanooga Downtown

3.5 of 5 407 Chestnut Street, Chattanooga, TN 37402
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DoubleTree by Hilton Hotel Chattanooga Downtown
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DoubleTree by Hilton Hotel Chattanooga Downtown
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605 reviews from our community

Traveler rating
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    168
    58
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    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Maine
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Overall a nice enough hotel, but there are so many in the area I think I will stay elsewhere and NOT stay here again. Was here for 5 days and 4 nights Positives: - check in easy and allowed 1.5 hours early - lobby nice looking and clean - room well appointed and clean - nice large workspace - plenty... More 

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Jonesboro, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The room was not clean. Its dust everywhere and one the coffee cup had the coffee stain. The hallway is not clean had stain on the carpet.. The condition of the room and the hallway is not $219.00 a night. It looks like what you get from $65.00 hotel.. But the bed was very comfortable, the bathroom was ok...

Review collected in partnership with DoubleTree by Hilton

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Chattanooga, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Food service needs to catch up with Downtown flavor. Room were great and the beds were great. Great location, to walk and enjoy the downtown restaurants and activities of the city. Enjoyed the city and we would stay here again, but not eat in the restaurant.

Review collected in partnership with DoubleTree by Hilton

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Acworth, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

the staff was amazing especially the valet and bellhop guys. I was impressed by the complimentary bottled water and cookies. The only thing that I felt needed improvement was the breakfast buffet. Check in was easy was greeted at desk with nice employees.

Review collected in partnership with DoubleTree by Hilton

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1 review
1 of 5 stars Reviewed 1 week ago

I paid $400 for two nights and the room/hotel was what I expected at a Days Inn. They were remodeling and the construction supplies were all over the hallways. The rooms are the size of a closet. Their customer service was exceptiona, but I will not stay here again.

Review collected in partnership with DoubleTree by Hilton

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Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Carylynne, Thank you for your review of the Doubletree in Downtown Chattanooga. I am so sorry that you did not enjoy your stay with us. However we appreciate your honesty as we use our guests feedback to improve our service every day. We are very sorry that our interior renovations caused a negative image of our property, but we... More 

Huntsville, Alabama
1 review
2 of 5 stars Reviewed 1 week ago

The lobby was nice. The room was a little dark - black doors and black furniture, The hallways were somewhat dimly lit and under construction. There were only 2 very slow elevators for 14 floors and apparently they have no service elevators so crew, room service, and workers were using those with big carts barely allowing room for customers. Breakfast... More 

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Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

We appreciate you taking the time to write a review of the Doubletree in Downtown Chattanooga. We apologize that you had anything but an outstanding stay with us, but we appreciate your honest feedback of our property. I will be passing your comments about breakfast on to our Executive Chef so that we may keep those things from happening again... More 

Chattanooga, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice place in a great location and a modern looking hotel with fabulous service. I was impressed with the overall facility and did not have any issues with my stay. I travel a great deal and Doubletree is a top pick

Review collected in partnership with DoubleTree by Hilton

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Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Scott W, Thank you for this outstanding review of the Doubletree by Hilton in Downtown Chattanooga. We greatly appreciate your honesty and kind words, and are so happy you enjoyed your stay with us. We're glad that our service exceeded expectations, as we strive to provide the best service possible. Thank you again for your kind words, and we... More 

Blairsville, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is located near the interstate but not too close. It is within walking distance of McKenzie Arena and other attractions. The room was clean and comfortable, the breakfast delicious and a bargain, and the staff were truly hospitable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Thank you so much for this wonderful review of the Doubletree by Hilton in Downtown Chattanooga! We're so pleased that you enjoyed your stay with us, and that you were able to take advantage of our close proximity to many Chattanooga attractions. It's wonderful to hear that our staff was hospitable and that they made an impact on your stay,... More 

Edgewood, Maryland
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Jake was the front desk Mgr. Very nice and accommodating as was all the staff. Second floor bar was really nice but the appetizers we ordered were not good. Walk to the bar district downtown was very convenient. Parking inside a fenced in area was nice.... need your room key for entrance to the lot. Valet parking next to the... More 

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Joclyn F, Front Office Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Thank you for your feedback regarding your stay with us. We appreciate you taking the time to do so. I am sorry that your appetizers were not up to par, we are in the process of making some changes I do hope when you come back and visit us in the future that this will not be an issue. I... More 

Birmingham, Alabama
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's the New Year and I decided to take an impromptu trip to Chattanooga. I've never been to the city and it did not disappoint. After a long day of shopping I decided to stay the night. I couldn't decide on a hotel but was recommended by one of the sales associates at a shop to try this hotel. I... More 

Was this review helpful? Yes
Joclyn F, Front Office Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Thank you so much for providing us with your feedback regarding your stay. I am so glad that Jake and the rest of the staff was able to meet and exceed your expectations. Hopefully you will recommend us to all your friends and family and family and return for a visit with us in the future. Again thank you for... More 

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Additional Information about DoubleTree by Hilton Hotel Chattanooga Downtown

Address: 407 Chestnut Street, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chattanooga Downtown 3.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Doubletree Chattanooga
Clarion Chattanooga
Chattanooga Clarion
Hotel Style:
#7 Green Hotel in Chattanooga
#10 Business Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
#21 Family Hotel in Chattanooga

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