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DoubleTree by Hilton Hotel Chattanooga Downtown

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407 Chestnut Street, Chattanooga, TN 37402
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DoubleTree by Hilton Hotel Chattanooga Downtown
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DoubleTree by Hilton Hotel Chattanooga Downtown
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717 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed here for a quick 2 day trip for the kids. We went to the aquarium and the children's museum. If you have small kids, go to the museum!! The hotel was in walking distance to everything we needed and wanted! We didn't drive our car once. Everyone at the hotel was so friendly and helpful. Very nicely... More 

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Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Downtown, walking distance to aquarium. Check in easy and super friendly staff. Room was awesome but was a little noisy since we were right beside elevator. Restaurant was great. Everything we had there was super yummy.

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Atlanta, Georgia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When you go on a family vacation all you are looking for in a hotel is a place that is affordable, near the attractions, near good places to eat, a safe place, and clean room with wifi and a TV, and maybe a pool. The Chattanooga Double hits all the marks and a little more, but what really puts it... More 

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Canton, Georgia
Level Contributor
153 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel in downtown Chattanooga near the aquarium, IMAX, riverfront, etc. many restaurants in this area within the four blocks from the hotel which make for easy walking. Close parking at a reasonable price in the hotels lot or pay a little more for valet parking. Ate breakfast in the hotel restaurant Eleven, but breakfast is breakfast so not sure... More 

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Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Michael F, We appreciate you taking the time to write a favorable review of your recent stay at the DoubleTree by Hilton Downtown Chattanooga. We are so happy to hear you enjoyed your stay and we exceeded your expectations. I understand breakfast is breakfast however do you have any advice on what we could have done differently to ensure... More 

Russellville, Kentucky
Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago

Not every hotel is one that you would go back to or even ever want to...however, our experience with the location to downtown events being within walking distance of this hotel and the amenities were perfect for our family stay! We will be back! They were the friendliest and most helpful people if you will let them help you make... More 

Review collected in partnership with DoubleTree by Hilton

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Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear mint2lip, We truly appreciate your kind words and favorable review. We know you have many lodging choices in Chattanooga and we thank you for making the DoubleTree your hotel of choice. Please do visit us again when you return to Chattanooga. Thanks again for your loyalty! More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want to be be treated exceptionally, this is DEFINITELY THE PLACE! From the moment we pulled up until the time we walked out, everything was amazing! I truly cannot stress how wonderful every staff member was. We stayed for 4 days with a team tournament. They do not have a laundry room available, but were directed across the... More 

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Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Rnv1228, We are thrilled to learn your experience with us was absolutely wonderful! We understand the importance of providing friendly service, especially when choosing a hotel while traveling with the family for sports. Please visit us next time your travels bring you back to Chattanooga. Thank you again for taking the time to write such a positive review .... More 

Charleston,SC
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a week and had a wonderful experience. Bedding was comfortable. Only negative, for me, air conditioner was loud when turned on. Hotel was clean and updated. Front desk staff was helpful, efficient, and friendly. Made the guests feel very welcome. Location of hotel allows walking to most attractions located downtown. Once we parked our car we never had... More 

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Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear sunandfunmom9, We appreciate your kind words and favorable review. Thanks for the tip on the air conditioning. We will ensure our maintenance team rectifies it immediately. Please do visit us the next time your travels bring you back to Chattanooga! More 

Marietta, Georgia
Level Contributor
96 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Checked in by Chris at the front desk and he was quite friendly and helpful. Room was clean and well stocked. Breakfast at the "Eleven" restaurant was excellent and plentiful. Hotel and restaurant staff did a good job making our weekend stay very pleasant.

Was this review helpful? Yes
Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear keepemflyin, Thank you for taking the time to rave about your stay with us . . . especially your interaction with Chris. He is a super star team member who goes above and beyond to ensure our guests are extremely satisfied. We hope you will visit us in the near future. Thank you for choosing DoubleTree by Hilton Downtown... More 

chattanooga, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff was helpful with everything that I needed but the rooms could have been cleaner. The floors were very dirty, and the bathroom wasn't the very clean either. This is the first of two Double Tree hotels I've stayed in on my vacation with dirty rooms. I won't stay at another Double Tree again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Raylin, Thank you for taking the time to provide candid feedback concerning your recent stay with us. I am so sorry to hear your experience was just "good" and your room was not cleaned to DoubleTree standards. Please know your personal experience is the exception as our hotel cleanliness scores are in the top 20% of the DoubleTree brand.... More 

Atlanta, Georgia
Level Contributor
206 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean and well organized hotel, not a super resort but perfect for a few nights stay in Chattanooga. Every thing you need is here or just a 5 minute walk, little store, a lounge, breakfast restaurant, and pool to cool off after a day of sight seeing. Bed seemed new with nice comfortable mattress. On site parking, but it... More 

Was this review helpful? Yes
Patricia M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

WOW . . . thank you so much for your kind words and favorable review! Please do visit us the next time you are in town as we would love to host you and your family! Thank you for your loyalty! More 

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