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DoubleTree by Hilton Hotel Chattanooga Downtown

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407 Chestnut Street, Chattanooga, TN 37402
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DoubleTree by Hilton Hotel Chattanooga Downtown
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DoubleTree by Hilton Hotel Chattanooga Downtown
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649 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Sylacauga, Alabama
Top Contributor
263 reviews 263 reviews
48 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

the location is excellent for anything near the river, and that's where we like to stay. we had a small glitch at checkin when our room wasn't ready at 5:00, but they got it done quickly and with a great attitude. the room was extra clean, roomy, and quiet. they had a huge wedding party in the hotel, and it... More 

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

We here at the Doubletree by Hilton in Downtown Chattanooga truly appreciate you taking the time to leave us this great review of our property! We are so thrilled that you enjoyed your stay, and that you were able to take advantage of our close proximity to the downtown attractions. We are sorry that you encountered a problem while checking... More 

Tazewell, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hospitality. Room service was great! Online pre-order for room service was great. Rooms were very clean, beds a little hard to my liking, but overall great experience. Choice of valet service or not was wonderful. I sometimes do not want valet service and it was great that you were given choice of use of not.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Dawn M, We at the Doubletree by Hilton in Downtown Chattanooga thank you so much for your outstanding review of our property. Thank you so much for your compliments to our staff, and services we provide. We are so pleased that you enjoyed your stay, and we hope to see you again in the future. Thank you again! More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very pleased with the hotel from the time I checked in until I left. I was greeted by warm, friendly staff and my room I selected online was ready and very comfortable. The lobby was very inviting and clean, and warm chocolate chip cookies awaited. The bed was nice and comfortable and a big walk in shower. The... More 

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Will A, We appreciate you taking the time to leave us this fantastic review of our property. We are so glad that you enjoyed your stay with us, and that you were able to take advantage of our close proximity to the downtown attractions. Thank you again for your kind words and compliments to our staff, and we look... More 

Murfreesboro, United States
1 review
5 of 5 stars Reviewed 1 week ago

Meeting was scheduled for a large group at this hotel. Snafu with reservation which was caused by an employee giving me a better price for the Friday night of a three night stay. Is that a bad thing? Absolutely not. Demonstrated to me a thoughtful and caring group of people who work at Doubletree. I will return there for the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Wow! What a wonderful review of our hotel. Thank you so much for all the kind words, and compliments to our staff. We love hearing when our staff makes a point to go above and beyond what is needed to take care of our guests. We are so thrilled to hear that you enjoyed your stay, and that you will... More 

Ashburn, Virginia
Contributor
16 reviews 16 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very pleased with all aspects of our stay. Clean modern hotel. Excellent staff. Superior breakfast at a reasonable price. They called to ask us about our stay. We were on the Hilton Honors floor and think their loyalty program is well worth joining. Perfect central location in downtown, near the historical Civil War sites and Lookout Mountain.

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

What a great review of our property! Thank you so much for taking the time to leave us this review, and for your kind words and compliments to our staff. We love hearing when our guests enjoyed themselves, and even more when they enjoy the services we provide such as our loyalty program. We are so happy that you were... More 

Atlanta, GA
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Within walking distance of most of downtown. Nice rooms, great bar. Staff was excellent - extremely helpful and courteous. This was our second visit and we will be back. Even the valet attendants were great! Highly recommend!

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Wow, what a wonderful review of our property! Thank you so much for your kind words and compliments to our food and staff. We are so pleased that you enjoyed your stay, and that our staff took care of you while you were here as we always strive to provide the best service we can. We can't wait to see... More 

Borger, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a quiet and well maintained hotel. The buffet breakfast was very good and well priced. My only bad experience was that one elevator was not working so had to wait a long time for elevator, then my key did not work. However the hotel sent a man up with me to make sure I got into my room.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Frieda P, Thank you so much for taking the time to review our property. We do apologize that our elevator was down while you were here, and that your key didn't work to your room. Sometimes, unfortunately we do make mistakes, but it sounds like we were able to make up for them! We appreciate your kind words, and... More 

Bowling Green, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great Place for Families. Helpful staff. We received an upgrade as guests of the day. That was an unexpected treat. Great Outdoor Heated Pool with oversized outdoor furniture wear mom and dad could reconnect while kids played in the water.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Pete R, First, I would just like to say that I am so pleased to hear that you enjoyed your stay with us, and that you, and your family were able to enjoy our pool area. I wish I had one of those over-sized chairs in my own home! Secondly, I want to thank you for this great review... More 

Chattanooga, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

2 couples stayed this weekend; we wanted to enjoy ourselves without having to drive. This hotel is a short walk to most attractions including the aquarium, Chatanooga Choo Choo and many restaurants and shops.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Barbara C, Thank you for this outstanding review of our property, the Doubletree by Hilton in Downtown Chattanooga. We appreciate your kind words, and are so happy that you were able to take advantage of our close proximity to downtown and all its attractions and eateries. We hope you will come visit us again in the future! More 

Warrenton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The location is within a short walk of restaurants, shopping and the downtown waterfront. The room was spotless and the bed comfortable. The staff we encountered during our short stay were very friendly. Also, they offer a nice discount to active duty and veterans. If we visit Chattanooga again we would definitely stay here.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Joseph S, Thank you so much for leaving us this wonderful review of our property. We are so happy to hear that you enjoyed your stay, and that you were able to take advantage of our close proximity to the Downtown Chattanooga attractions and eateries. Also, we thank you for the kind words and compliments to our staff, as... More 

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