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DoubleTree by Hilton Hotel Chattanooga Downtown

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407 Chestnut Street, Chattanooga, TN 37402
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DoubleTree by Hilton Hotel Chattanooga Downtown
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DoubleTree by Hilton Hotel Chattanooga Downtown
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641 reviews from our community

Traveler rating
    360
    179
    60
    22
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bowling Green, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Great Place for Families. Helpful staff. We received an upgrade as guests of the day. That was an unexpected treat. Great Outdoor Heated Pool with oversized outdoor furniture wear mom and dad could reconnect while kids played in the water.

Review collected in partnership with DoubleTree by Hilton

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Warrenton, United States
1 review
5 of 5 stars Reviewed 1 week ago

The location is within a short walk of restaurants, shopping and the downtown waterfront. The room was spotless and the bed comfortable. The staff we encountered during our short stay were very friendly. Also, they offer a nice discount to active duty and veterans. If we visit Chattanooga again we would definitely stay here.

Review collected in partnership with DoubleTree by Hilton

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Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Joseph S, Thank you so much for leaving us this wonderful review of our property. We are so happy to hear that you enjoyed your stay, and that you were able to take advantage of our close proximity to the Downtown Chattanooga attractions and eateries. Also, we thank you for the kind words and compliments to our staff, as... More 

Lincoln, Nebraska
Top Contributor
176 reviews 176 reviews
61 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

Parking is only $4 extra for valet - do it! The valet staff are quick, efficient and professional. Check-in was a breeze, with staff managing several guests all at once. As a HHonors Diamond, I was given a room on one of the floors for Hilton Honors. What a great room! I had a two-room suite that included a jetted... More 

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Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

First I would like to apologize for your disappointment with your breakfast experience. That is not a standard practice, and we apologize that you experienced anything short of great service. We do appreciate your kind words and compliments to our Front desk, valet, and bar staff. Its always great as a manager to hear those things. We hope to see... More 

Port Orange, Florida
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at this property on several occasions, always excellent. My son was getting married to a terrific gal so I book 2 suites and 2 rooms as well we held the wedding rehearsal get together at the H20, I had the property set up finger/bar type foods and they did great. The staff is above and beyond what is... More 

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Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Steve G, What a wonderful review to read! We are so excited to hear that you enjoyed your time here at the Doubletree, and your wedding guests had a good time. Thank you for the kind words and compliments to our staff, as we always strive to provide the best service we can to all of our guests. We... More 

Nashville, Tennessee
Top Contributor
50 reviews 50 reviews
50 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Chattanooga is a great town with plenty to do and this hotel is a quick walk to most of it. Very convenient and easy parking if you're getting there by car. Not always the case in Chattanooga. The hotel itself is quite nice, with with a bright, open lobby, nicely equipped gym, outdoor pool (important to note if the weather... More 

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Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Thank you for this wonderful review of our property, the Doubletree by Hilton in Downtown Chattanooga. Thank you for your kind words, and compliments to our staff and amenities. We love hearing that our guests were satisfied with their stay. Come back and see us again soon! More 

1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel to stay at while in Chattanooga. Easy walk to everything downtown. Would recommend to everyone. Clean rooms, very nice staff, and a great breakfast. Had to pay extra for parking but it was well worth it. Quick walk to catch the downtown shuttle bus to shop and explore. Lots of great restaurants close by also. Highly recommend!!!

Review collected in partnership with DoubleTree by Hilton

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Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Wow! What a wonderful review of our hotel. We are so excited to hear that you enjoyed your stay, and that you were able to take advantage of our close proximity to downtown Chattanooga. We would like to thank you for the compliments to our staff and property. We can't wait until we are able to serve you again in... More 

Fayetteville, Arkansas
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Excellent service and nice lobby, but the rooms need an update. Stylish furnishings but shabby, with chipped veneer on the wood furniture and marks on the walls. Just didn't feel clean and new for the price, even in a suite. On an earlier trip we stayed at the Hampton across the street, which was newer. However the doubletree was very... More 

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Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Thank you so much for taking the time to leave us this review. We appreciate all of your feedback as we use this to improve our service in any way we can. We are happy to hear though that you enjoyed our breakfast and that our staff took care of your needs. Thank you again for your feedback, and we... More 

Atlanta, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good Hotel. excellent location the employees were nice and friendly. hotel is very clean i will totally come back. the only thing I didn't like was the parking. the bar at the hotel was great. the cookies were so delicious

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Thank you for this wonderful review of our property. We are so glad that you enjoyed your stay, and we are happy to hear you liked our cookies! We apologize that there was an issue with the parking, but we do hope that this won't keep you from coming back. We look forward to seeing you again. More 

New Orleans
1 review
4 of 5 stars Reviewed 2 weeks ago

The voucher breakfast buffet was a real issue since I thought I booked the room with the breakfast buffet included then was told by the hotel staff and the getaroom booking not only that I did not but that the breakfast option was not offered by the hotel. This was particularly odd since I was standing at the front dest... More 

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Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Dawn C, Thank you for taking the time to leave us this review of our property. I do apologize for the confusion regarding your breakfast in the morning. There definitely should have been a more clear answer to your question. I also apologize that we were unable to place you on an honors floor seeing as you have been... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Friendly welcome and close walk to both children's museum and downtown strip. Room was perfect for family and if you ask for an upgrade, you have even more room on the top floors. The refreshed feel of a modern hotel in an older town is only reinforced by the sweet updated gym with decent weights. Will be coming back again... More 

Was this review helpful? Yes
Jake H, Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Thank you so much for this outstanding review of our property! We are so glad that you were able to take advantage of our close proximity to the downtown attractions, and that you enjoyed our hotel amenities. Thank you so much for your kind words, and compliments. We look forward to serving you again in the future. More 

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