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All 95 Chattanooga hotels

BEST WESTERN Heritage Inn

2.5 of 5 Hotel   |   7641 Lee Highway, Chattanooga, TN 37421-1027
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Ranked #21 of 95 hotels in Chattanooga
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Nancy S
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  • Reviews (211)
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211 people have reviewed this hotel

Traveler rating
    89
    71
    22
    9
    20
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80
46
21
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 of 5 stars Reviewed yesterday NEW

Bathroom smelled of urine, hair on bathroom floor, towel rack fell down when touched, heard car and motorcycle noises all night long. People walking along street all night. Not a very good area of town. Would not stay there again.

Review collected in partnership with Best Western

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Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

After leaving Houston in the wee hours of the morning we were more than ready for a good night's sleep when we stopped here. The room was so much more than we had expected AND they were willing to accommodate our dog for a small fee.

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Houston, United States
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Is a clean hotel, conveniently located with extremely nice employees. However, the convenience of a free breakfast affords me the chance to grab a breakfast, bring it back to my room, get my things together and be on my way. No breakfast meant I had to check out, then eat. With two people in the room, time was not efficient... More

Review collected in partnership with Best Western

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Oxford, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

I chose this motel solely because it was 2 miles from the dealership we would be picking up a new car at the next morning. The beds were comfortable, but the room carpet looked 25 years old and there was a somewhat strong odor that was very unpleasant. The room looked clean, but sure did not smell like it! For... More

Review collected in partnership with Best Western

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Hazlehurst, Georgia, Usa
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at Heritage Inn. I was with several friends for a party nearby. I didnt experience any problems and it was a great price. I had a room downstairs which I like. I was pleased with the noise level even though it was close to the interstate.

Review collected in partnership with Best Western

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Brunswick, Ga, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

This is second year we have stayed at this hotel, room was clean and comfortable but the atmosphere around the hotel was very uncomfortable. There were people hanging around the pool area that made a lot of people uneasy. The City Diner was great and the food was excellent. will go back to restaurant but not stay at hotel.

Review collected in partnership with Best Western

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Muscle Shoals, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel had lots to offer. Convienent to Thunder Creek Harley-Davidson. Restaurant on the premises that is open 24hrs. Great Cake! Rooms are very nice and seem to have receintly been renovated. Plenty of parking and a gas station is right next door. I've already booked another night there next month.

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 3 weeks ago

I came through here from Florida. I am headed to Indiana and this is the half way mark. This was my first time staying here and I must say it was a great experience. Although, the lady at the front desk was a little rude. I guess I had to pay a 100 dollar deposit that I would get back... More

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United States
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel is not worth 3-star rating. Maybe, 1-2 star rating. Bathroom had unpleasant odor and its door did not close. the tap water had terrible smell. The bedding linen was not clean and had laundry detergent. I was surprised that it was a Best Western hotel. It gave me a pause in choosing Best Western in future travels. The... More

Review collected in partnership with Best Western

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Illinois City, Illinois
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are looking for a large, clean and quiet room with a comfortable bed at an affordable price then look no further. Stayed one night after driving 600 miles and checked in about 11:30 p.m. Staff was friendly upon check in and out. Check out was noon so no need to get up early. There is a wonderful cafe... More

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Additional Information about BEST WESTERN Heritage Inn

Address: 7641 Lee Highway, Chattanooga, TN 37421-1027
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Heritage Inn 2.5*
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Also Known As:
Best Western Heritage Hotel Chattanooga
Best Western Chattanooga
Chattanooga Best Western

47 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#13 Family Hotel in Chattanooga #18 Business Hotel in Chattanooga
Hotel Class
Official Description (provided by the hotel)
Welcome to the Best Western Heritage Inn Chattanooga! Stay at this charming Chattanooga, Tennessee hotel is close to a variety of local attractions including the Bessie Smith Hall, Engel Stadium, Southern Bell Riverboat and Warehouse Row.The Best Western Heritage Inn, is focused on making your stay the best by offering a wide variety of services and amenities. Amenities at our Hotel in Chattanooga TN include an outdoor pool, some business services and meeting space to accommodate up to 150 people. The City Café, located on the hotel premises, offers a variety of dining options and is open 24 hours a day. ... more   less 
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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