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BEST WESTERN Heritage Inn

Certificate of Excellence
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7641 Lee Highway, Chattanooga, TN 37421-1027
Best prices for: 1 room 1 guest
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BEST WESTERN Heritage Inn
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BEST WESTERN Heritage Inn
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275 reviews from our community

Traveler rating
    111
    98
    34
    10
    22
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96
67
25
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (74)
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Tecumseh, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Large room directly off I-75. Very clean with fridge and microwave. Friendly staff and we'll priced. Bonus is it's attached to the City Cafe which is open 24 hours and serves amazing meals and even more amazing desserts. Would recommend a room away from the road but all things considered pretty quiet. Would definitely stay again.

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La Vergne
Contributor
14 reviews 14 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stay at this hotel two to three times a month and other that a few understandable things, I have always looked forward to coming back due to the friendly staff and excellent accommodations. After traveling all day long, it's nice to be able to relax in a nice clean environment and not have to worry what it is going to... More 

Review collected in partnership with Best Western

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Downers Grove, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Decent room and friendly staff. If you go here DEMAND a room way away from the diner area. We were woken up by a fight literally right outside our door. 3 other Best westerns right in the area prolly all would be better!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Knoxville, United States
1 review
4 of 5 stars Reviewed 1 week ago

I had a very comfortable room, and the room rates are very reasonable with an excellent price. One of the better amenities is that you have a very nice restaurant at the hotel that offers a wide variety and good food. I will stay there again.

Review collected in partnership with Best Western

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Franklin, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Comfy, clean and quiet. This is just what I wanted. I have stayed at this Best Western several times in the past few years. Have grandchildren in the area and visit often to see them. Staff is professional and caring. Rooms are clean and bright. Home-away-from-home. City Cafe is attached and has great food. Try the desserts.

Review collected in partnership with Best Western

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Albemarle, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Everything was good except did not have full size coffee pot and had to pay for access to online game play which did not sit well with my family...I don't play so I don't care but hubby and 4 kids wanted to play online and found out they had to pay extra to do so. Should be included for what... More 

Review collected in partnership with Best Western

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Hoover, Alabama
Contributor
13 reviews 13 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Frankly I don't understand all other very positive reviews - no one of them mentioned that here is - no breakfast - no kitchen/kitchenette There is a cafe - but it does not belong to the Motel (this is a Motel - not a Hotel). *This Motel is directly on a busy road - is very loud in the night.... More 

Was this review helpful? Yes 2
Roswell, GA
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Generally, an uneventful stay. There was one instance where I had to pass by some shirtless guy smoking and pacing the breezeway, but that isn't a huge deal. For the price, I have stayed in rooms that are much worse. With that said, I would certainly pick a different hotel if I'm in the area again. The attached diner was... More 

Was this review helpful? Yes 2
Ann Arbor, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After a long day on the road we were glad to have a comfy, restful night at this motel. The staff was gracious and friendly, the bed was incredibly comfortable, and the night was quiet. We really enjoyed the 24 hour restaurant for a hearty and very early breakfast. The hashbrowns included fresh crispy green pepper pieces and fresh tomato,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ridgeland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stop here regularly going from Mississippi to West Virginia and the staff and rooms are always top notch. The restaurant attached to the hotel is great. Check out McKay Books which is really close by.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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