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All 95 Chattanooga hotels

BEST WESTERN Royal Inn

2.5 of 5 Hotel   |   3644 Cummings Highway, Chattanooga, TN 37419-2313
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68%
Ranked #29 of 95 hotels in Chattanooga
A recent review
4 of 5 stars reviewed 2 days ago
ReneeK123 Douglasville, Georgia
  • Overview
  • Reviews (217)
  • Photos (49)
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  • Room tips (28)
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217 people have reviewed this hotel

Traveler rating
    68
    75
    49
    15
    10
See reviews for
89
61
10
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Douglasville, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a spur of the moment last minute weekend getaway for us. We had friends already staying here and wanted to join them. They were full but had just had a cancellation, so we were able to get a room. Management was super nice. They got the room cleaned up and we were able to check in before lunch... More

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear ReneeK123, We are so pleased that we could accommodate you for a quick last minute stay. We always strive to go above and beyond for our guests and we are thrilled that you had an enjoyable experience. We know that there are many choices for accommodations in the Chattanooga area and we look forward to the opportunity and pleasure... More

Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 3 days ago NEW

The rooms were well maintained. The breakfast was average (one waffle maker with only plain waffles, yogurt, bagels, donuts, biscuits and gravy, sausage, cereal, juice, coffee) and the dining area was VERY small, only 4 or 5 tables. The pool was outdoors and had a few floating insects, but at least the water was clear. The parking is at a... More

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear BaconChamp, Thank you so much for your review. We sincerely appreciate the time that you took to provide a detailed review of your stay with us at the Best Western Royal. I have noted your areas of concern and have shared your feedback with our management team. Thanks again for your feedback! Sincerely, Alicia L. Social Media Manager (423)... More

New Cumberland
1 review
4 of 5 stars Reviewed 4 days ago NEW

The room was clean and the beds were comfortable. We actually only booked for one night, but decided to stay the next night as well. The breakfast is decent for a hotel one. We were on the 2nd floor facing the pool. There is a Walmart just above the hotel as well as being an easy place to access from... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear John S, We are so pleased that you enjoyed your stay with us at the Best Western Royal Inn Chattanooga. Feedback from our valuable guests helps us to understand the areas that we are excelling and areas that may need improvement. We are thrilled that you enjoyed our accommodations and extended your visit in the Chattanooga area. We look... More

West Orange
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Traveling with a dog is a bit of a challenge needless to say. I was pleased I had a corner room on the first floor, pulled right in and unloaded easily without worrying about my dog not being within my sight nor me not being within her sight. Truly appreciated no carpeting, no 1000 smells for her to investigate, no... More

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Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear R63jones, We are so pleased that we could accommodate both you and your travel companion. We have recently updated our pet friendly accommodations to make it not only comfortable for our guests, but for those traveling with pets and we appreciate your wonderful feedback. Should your need for a pet friendly accommodation arise in the future, I hope that... More

Montgomery, Alabama
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Three couples from my family booked rooms for a vacation in Chattanooga. The location was very convenient - right off the interstate, near parks and simple to get to down town restaurants. The rooms were clean. Of the three couples, my husband and I were the only ones with a dog. The floors were laminate, which I thought was a... More

Was this review helpful? Yes 1
Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear Nathan C, I am so sorry that you had this experience and I apologize that this situation was not handled during your stay. We strive to provide our guests with a comfortable stay and attempt to fix any issues that occur. If you could please contact me directly at (423) 308-0116 I would be happy to assist you further.... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Where do I start? The carpets are so disgusting that they turned my daughters' feet black. All 3 of our rooms had a horrible mildew smell. Hardly any of our keys worked (you had to keep trying 5-10 times at least). Even our "new" wrapped up soap was filthy. The staff was extremely rude to us (not our fault their... More

Was this review helpful? Yes 1
Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear Julie P, I am so sorry that you had this experience during your recent stay. I have shared your review with our entire hotel team so that the issues with that particular room can immediately be addressed. I apologize that we dropped the ball, and hope that you will give us the opportunity to restore you confidence in our... More

Melbourne, FL
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel rooms and refrigerator were nice size and clean. Need to improve parking as spaces were small and short and being on hill made it worse. Need stairs to restaurant next to property. Need to prohibit guests and staff from smoking outside of office area as you choke on smoke when you are outside of your room. Hotel very convenient... More

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear pkmule, Thank you so much for highlighting both the positive and negative aspects of your stay with us. It is through guest feedback that we are able to continually find ways to improve our guest satisfaction. We recognize that there are many choices for accommodations in the Chattanooga area, and we are so pleased that we had the opportunity... More

patchogue, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is for those on a budget. I'm relocating so I just need a decent place that's convenient and reasonably priced. If you want something a little more special you need to spend a bit more, elsewhere.

Review collected in partnership with Best Western

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear Marian M, I am so glad that we could accommodate your needs as you relocated. We are so pleased that enjoyed the convenience and value of our location and we look forward to welcoming you back should your need for accommodations arise. Sincerely, Alicia L. Social Media Manager (423) 308-0116 More

the Villages, United States
1 review
4 of 5 stars Reviewed 1 week ago

We were very tired and the experience was pleasant. The hotel was near a nice restaurant and shopping area and easy to get into. The bed was wonderfully soft and luxurious and we slept very well. Breakfast was good and check out easy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear Charles W, Thank you for taking the time to review your recent stay with us at the Best Western Royal Inn Chattanooga. We are happy to hear you enjoyed your stay and we look forward to you staying with us again soon. Sincerely, Alicia L. Social Media Manager (423) 308-0116 More

Snow Camp, North Carolina
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this motel with other couples on a motorcycle trip. The location was easy to find and close to Lookout Mountain/Rock City. The room was clean with comfortable beds. We were allowed to park our motorcycles to one side of the sheltered entrance which was nice. They had a full breakfast which was good. The staff was very... More

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear ilove2travel005, We are so glad that your experience at our hotel was a great one and that you enjoyed your motorcycle trip here in the Chattanooga area. We hope you will visit us again when you are back in the Scenic City! Thanks so much for your review. Sincerely, Alicia L. Social Media Manager (423) 308-0116 More

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Additional Information about BEST WESTERN Royal Inn

Address: 3644 Cummings Highway, Chattanooga, TN 37419-2313
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Royal Inn 2.5*
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Also Known As:
Best Western Royal Hotel Chattanooga
Best Western Chattanooga
Chattanooga Best Western

49 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#8 Best Value Hotel in Chattanooga
Hotel Class
Official Description (provided by the hotel)
The Best Western Royal Inn is located at Exit 174 conveniently off of I-24. This hotel is located just minutes from Downtown Chattanooga and other local attractions. For guest convenience this hotel offers Complimentary Deluxe Hot Breakfast Buffet, In Room Coffee Service, Microwave, Refrigerator, 40" LCD Flat Screen TV, Free Wi-Fi Connection, 24 hour state of the art Business Center, Outdoor Pool, and Free Parking. ... more   less 
Number of rooms
54

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