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All 95 Chattanooga hotels

BEST WESTERN Royal Inn

2.5 of 5 Hotel   |   3644 Cummings Highway, Chattanooga, TN 37419-2313
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67%
Ranked #34 of 95 hotels in Chattanooga
A recent review
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162 people have reviewed this hotel

Traveler rating
    49
    54
    37
    13
    9
See reviews for
62
48
7
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Don't stay here... go to any hotel in the area but not here ... management does not care about customers concerns... charge and undisclosed on their web site $15 for a pet... hidden charges... understasffed... breakfast room was a total disaster because they are too cheap during busy days to hire additional help after charging $115 per night in the... More

Review collected in partnership with Best Western

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Senior Contributor
32 reviews 32 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We arranged our reservation online a few months ago as we only needed a cheap place to stay on our way back to home from our Florida trip. Was a little disappointed when we arrived as the lobby doors were locked and we had to stand in the small entry with our group. First impression of the hotel made me... More

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The only negative issue's the gym. The bike and elleptical is just a display.u could use the threadmill and free weights. Pool's closed, breakfast is ok and staff are pleasant. I would stay again for a night. Location's great- Ruby fall, Rock city and super walmart are just around the corner!

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2 reviews
4 of 5 stars Reviewed 1 week ago

Staff was friendly rooms clean and comfortable beds. One of the vanity outlets didn't work. No biggie. My only complaint was I reserved a king size bed and noted in comments I had a pet. When I arrived I could only get a room with two dbl beds since I had a pet. Would've been nice if I would have... More

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Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear Kdt1916, We are so grateful that you have been your accommodation choice for your lodging needs. We also thank you for taking a moment out of your day to share your comments with us. It is very important to us to know what our valued guests think about our accommodations; whether it is positive or negative feedback. This gives... More

ELGIN
2 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel several times now as they are a pet friendly hotel and we travel from Illinois to Florida and have two dogs. Rooms are clean and they provide a nice breakfast each morning.

Review collected in partnership with Best Western

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Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear JUDI U, Thanks so much for choosing Chattanooga's pet friendly location, the Best Western Royal Inn! We are so pleased that you enjoyed your stay and appreciate your wonderful feedback regarding your recent stay. It is with great pleasure that we continually welcome you back and look forward to once again being your accommodation of choice for future travels.... More

Elgin, Illinois, United States
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay at this hotel now on our way from the Chicago area to Ft. Myers, FL area. It is very pet friendly and clean. They serve a good breakfast buffet. Would recommend this hotel especially for anyone traveling with pets as I know it isn't always easy to find a place that will accept them. There is a wood... More

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Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear Judi M, I am delighted to read how much you enjoyed your recent stay with us at the Best Western Royal Inn Chattanooga. Thank you very much for taking time out of your day to provide us with your valuable feedback. It is certainly with pleasure that we ensure you hold such fond memories of your stay. Along with... More

Sydney, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed 10 days and enjoyed my stay immensely. Front office staff Flora & Peter were extremely friendly, helpful, kind and always considerate. The house cleaning staff were also willing to help at any moment. My room was very clean, the beds were comfortable and a lovely bathroom. Breakfast was a very friendly atmosphere with plenty of hot and cold... More

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Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear Marguerite M, Thank you so much for your wonderful feedback regarding your recent stay! It is with great pleasure that we read your acknowledgement of not only our hotel accommodations, but our outstanding hospitality team! We strive to go above and beyond to ensure guest satisfaction and your words are a definite pat on the back! We look forward... More

Jacksonville
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My reservation was for 2 adults and 1 child. On my final bill they changed my occupancy to 4? They also charged me for an extra adult. Would not take my BW $50 reward, said it was have to be adjusted later? Other BW hotels took them right away. Not friendly, not helpful. Original Res showed price was 86, final... More

Review collected in partnership with Best Western

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Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear rmh0505, I apologize that you were less than satisfied with your recent stay with us. Guest satisfaction is #1 goal, and I sincerely apologize that we missed the mark. If you could reach out to me directly at (423) 308-0116 at your earliest convenience, I would be happy to assist you further. Thank you so much for your feedback... More

Chattanooga
2 reviews
5 of 5 stars Reviewed 2 weeks ago

great service and value. have stayed here on several visits to the area and will return in the future. is very clean and hotel staff are very helpful they really want you to feel at home and treat you with respect in a southern friendly manner. acommadations are extremely comfortable. pet rooms are available with hard wood floors which are... More

Review collected in partnership with Best Western

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Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear Kim B, Thank you so much for your outstanding appraisal of our hotel accommodations and staff at the Best Western Royal Inn! We are so pleased that we had the opportunity to be your accommodation of choice while visiting the Chattanooga area. It is with great pleasure that we care for our hotel guests as well as accommodate their... More

Denver, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

Moving from FL to CO with 5 cats and was extremely impressed with the pet-friendly attitude of this hotel. The floors were laminate so we didn't have to worry about accidents. Late check-in and exhausted the desk clerk was extremely friendly and informative about the hotel, breakfast, etc.

Review collected in partnership with Best Western

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN Royal Inn, responded to this review

Dear Sarietha O, Thank you so much for choosing the Best Western Royal Inn Chattanooga! We are so pleased to have been your accommodation of choice during your recent travels. Hopefully everything went smoothly with your move to Colorado! Our pet friendly accommodations are a popular choice for travelers who travel with their loved ones. I wish the best of... More

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Additional Information about BEST WESTERN Royal Inn

Also Known As:
Best Western Royal Hotel Chattanooga
Best Western Chattanooga
Chattanooga Best Western
Address: 3644 Cummings Highway, Chattanooga, TN 37419-2313
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Chattanooga
#32 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Royal Inn 2.5*
Official Description (provided by the hotel):
The Best Western Royal Inn is located at Exit 174 conveniently off of I-24. This hotel is located just minutes from Downtown Chattanooga and other local attractions. For guest convenience this hotel offers Complimentary Deluxe Hot Breakfast Buffet, In Room Coffee Service, Microwave, Refrigerator, 40" LCD Flat Screen TV, Free Wi-Fi Connection, 24 hour state of the art Business Center, Outdoor Pool, and Free Parking. ... more   less 
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