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Hilton Garden Inn Chattanooga / Hamilton Place

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2343 Shallowford Village Dr, Chattanooga, TN 37421
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Hilton Garden Inn Chattanooga / Hamilton Place
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Hilton Garden Inn Chattanooga / Hamilton Place
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312 reviews from our community

Traveler rating
    209
    70
    20
    10
    3
See reviews for
92
86
18
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (312)
  • Mar-May only
    (70)
  • Jun-Aug only
    (95)
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    (92)
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Atlanta, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The staff at this hotel was absolutely great from beginning to the end. When we arrived, the front desk clerk greeted us with a warm smile and explained my gold membership benefits. The room was very clean and refreshing. The cook-to-order breakfast was very delicious and filling for kicking off our day. When we visit Chattanooga again, this will be... More 

Review collected in partnership with Hilton Garden Inn

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Marysville, Ohio
Top Contributor
124 reviews 124 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I called for the shuttle from the airport around 1030 am. The woman said that she would send Curtis on over meanwhile she would do her best to get my room ready. I walked in the front door and she had keys in hand I just had to quickly show form of payment and ID. It was so nice to... More 

Was this review helpful? Yes 1
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for the kind review you gave the hotel! I am happy to see that the quality of our staff and the speed and efficiency of your check in, made your stay a great one. I will let everyone know of the nice things you had to say, and we can't wait to welcome you back as... More 

Opelika, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed because of the price. The Jacuzzi took a little tweaking to get to work. Had a very relaxing weekend. Please be aware of a $50 per night "Incidental" charge for room service,bar,food etc... It was very helpful to have it but might want to have extra money just in case.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback you have given us! I am glad to see that you enjoyed your time during your stay with us. I apologize if the incidental hold was not mentioned at check in. I will inform the staff, so they can communicate this information to guests more effectively. Thanks again for the review, and I hope that... More 

Tullahoma, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My grandgirl and I stayed one night at this hotel. We really enjoyed the pool that evening, and our room was secure and comfortable. It's in a good location with lots of shopping and restaurants close by. I will definitely choose this hotel again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for the kind review you have given us! I am so happy to see that you enjoyed your stay at the hotel, and that you felt safe during your time with us. Our amenities and location are a big contributor to people's stays here, and I am happy to see that you were able to take... More 

North Carolina
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for one night recently. The location of the hotel is by the mall and seems like a busy area. There are a lot of shops (box stores) and chain restaurants, if that is your thing. The hotel was very nice... The lobby was pretty spacious and clean. I didn't explore too much, but there seemed to be... More 

Was this review helpful? Yes 1
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for your review! I am happy to see that you were satisfied during your stay with us. Our location is one of our main selling points, so I am glad you were able to take advantage of it. I will inform the staff of your review and the kind words you had for them and their... More 

Kansas City, MO, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I love this brand hotel. I think you get a lot for the money. It is very clean and comfortable. The staff is so accommodating, friendly and enjoyable to talk to. I stay in a lot of hotels and I feel it doesn't get any better than this in the comparable price range.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for the kind words you had for the hotel! I am so glad to see that you enjoyed your stay with us and everything we had to offer. I will be telling every department about the nice things you had to say and also to keep up the great work. We hope that you choose to... More 

York, PA
Top Contributor
63 reviews 63 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located in an extremely conjested area. Greeted by Andrea at the front desk who was very efficient, thorough, and friendly. The room was just fine and very clean. The dinner at the restaraunt was outstanding, couldn't be better, the service and chef were very friendly. That nite I got up to go to the bathroom at 1:00... More 

Was this review helpful? Yes 1
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the review you have given us. I am so happy to see that you enjoyed your stay, but am terribly sorry that you were not satisfied with the breakfast. Our food and beverage staff works very hard to make sure and deliver quality service and food to our guests, and it is a shame to hear it... More 

Birmingham, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First of all your hot tub in the suite I booked did not work until they sent someone in to fix it. The staff you had at the front desk when told of anything wrong just looked at me and my wife like we were stupid, and I could hear every noise in the hallway anytime someone walked by. Were... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for your review. I am terribly sorry that you did not enjoy your time during your stay with us. Here at the Hilton Garden Inn, we strive to provide a quality room and service, and I am sorry to see that we did not live up to the expectations. I apologize that the hot tub in your room... More 

Ciudad Juarez, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent beds Quiet Rooms Clean Bed Sheets and Pillows Excellent price The most important comfortable night sleep Thank you hilton for making my stay at Chattanooga more comfortable see you in the future

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for the kind review! I am so happy to see that you were satisfied with your room and all the hotel had to offer. I am glad that everything was to your liking and will make sure and pass on the nice words you had for the hotel. I hope that you will choose to stay... More 

Rossville, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2015

The staff was remarkable. The room was very neat and clean. We had no problems with anything during our visit. This hotel is one of the best ones that we have stayed at. We are very familiar with Hilton hotels. My husband previously worked for the brand. They offer the best quality of service. We only stay at Hilton on... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for the wonderful review you have given the hotel! This is one the nicest reviews I have seen, and I am so happy to see that you had a good stay with us. These are the kind of reviews we strive for, and it's great to see that we able to provide you with the service... More 

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