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Hilton Garden Inn Chattanooga / Hamilton Place

Certificate of Excellence
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2343 Shallowford Village Dr, Chattanooga, TN 37421
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Hilton Garden Inn Chattanooga / Hamilton Place
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Hilton Garden Inn Chattanooga / Hamilton Place
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350 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (350)
  • Mar-May only
    (95)
  • Jun-Aug only
    (108)
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    (92)
  • Dec-Feb only
    (55)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Not too far from downtown, Hamilton Place has a great mall. Hilton Garden Inn is within driving to both. Medium sized hotel, small indoor pool (3'-5' deep), but CLEAN and nice fitness center. We had a small baby and so were placed next door to a bachelotte party, but didn't experience any noise or issues. I didn't understand the air... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed here two nights for a large family reunion (110 people of all ages). Everyone I talked to enjoyed the stay and I did not hear of a single complaint. Staff was amazing and took care of our every need. Right off the Interstate with many restaurants nearby. Due to the event we didn't use the hotel restaurant, because... More 

Review collected in partnership with Hilton Garden Inn

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Memphis, Tennessee
Level Contributor
49 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent the weekend at this location. I was there for a family reunion and everything was perfect. The staff was wonderful and helpful. The accommodations were very nice. This included the rooms and meeting room. Our arranged meals were excellent, and the servers were very attentive. I would definitely book a stay there again.

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Cape Coral, Fl, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Erica, a front desk manager, provided me outstanding service. During my stay, I had a trip interruption, and could not get home for fresh dress shirts She had them cleaned and returned upon check in the hotel the following week. Kudos Erica!

Review collected in partnership with Hilton Garden Inn

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Bluffton
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Well managed newer hotel. Staff was very attentive to our needs which were not out of the ordinary. Would certainly recommend this hotel to others. Nice outdoor furniture for relaxing after a day of traveling.

Review collected in partnership with Hilton Garden Inn

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Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much the kind review! I'm very happy to see that you enjoyed your stay and everything that the hotel had to offer. I will let the staff know how well they are doing and to keep up the great work. We all look forward to welcoming you back as a guest in the future. Thanks again! More 

Level Contributor
83 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night when passing through. Its a Hilton - always clean and good service. Comfy Beds and free parking and wifi. Small lobby but very nice. There were lots of sports teams staying while we were there. The only real negative about this hotel is the location in my opinion.

Was this review helpful? Yes 1
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for the kind review you gave the hotel! I am happy to see that the quality of our staff and property helped contribute to your stay being great. I will let everyone know of the nice things you had to say, and we can't wait to welcome you back as a guest in the future! Thanks... More 

Crowley, Louisiana
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I only stayed for one night but the staff were very pleasant when I checked in. The hotel was easy to find, the room was very quiet and clean. The internet worked very good. I had drinks and dinner in the bar and the bar person was very friendly and knowledgeable of her position... I would stay here again if... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the kind words you have written in your review of the hotel! I am extremely happy to see that you enjoyed your stay with us. We pride ourselves on providing quality service and overall great stays, so I am happy to see we were all able to deliver during your stay. I will be informing the rest... More 

Chicago, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have traveled through the area on several occasions and have always stayed at the HGI. I have found the Team to be gracious and attentive. The Hotel is always spotless and very pleasant. We will be back on our next trip.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for the nice review! I am always glad to see return guests continuing to have pleasant stays, and I am glad you are no exception. It just shows that our hotel and our staff are able to deliver the high quality service that we strive to give to our guests. As always, I hope that you... More 

White House, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Bed so hard you might as well sleep on the floor. Staff said they wouldn't be able to fix my issue with the bed. Other than that the room was ok. If you are visiting down town Chattanooga get a hotel in the city this is good if you are trying to avoid parking and the city.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you the review you have written us. I am very sorry to see that you did not enjoy your accommodations with us. I apologize that we were not able to fix your problem with the bed and that we couldn't find an alternate solution to making your stay an enjoyable one. Unfortunately, Hilton requires us to have one of... More 

New Orleans, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Execellent place to stay and a great location. Lobby area was very inviting and very clean. Staff was very friendly and accommodating. Pool area and fitness room were very well maintained. Nice rooms with extremely comfortable beds. This location has the added feature of being within walking distance of a couple of good resturants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thanks so much for the nice review! I am so happy to see that you enjoyed your time with us and that you were satisfied with the hotel. Our staff loves positive feedback from our guests, so I will definitely be passing along the kind words you had for them and their hard work. I do hope that you choose... More 

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