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Hilton Garden Inn Chattanooga / Hamilton Place

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2343 Shallowford Village Dr, Chattanooga, TN 37421
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Hilton Garden Inn Chattanooga / Hamilton Place
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355 Reviews from our TripAdvisor Community

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Traveler rating
    236
    79
    26
    10
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • Mar-May only
    (95)
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    (55)
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Waterford, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for 1 day on our way down to Georgia. Hotel was wonderful. The staff was very friendly and the service was quick. We didn't have time to use any of their amenities but they all looked very nice. I would 100% stay here again.

Review collected in partnership with Hilton Garden Inn

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United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel lobby is very nice when you enter. The room was nice and clean but very noisy from the AC unit and even very noisy when the AC was off. The pool was not bad but nothing special or inviting. Breakfast was good but would have been nicer if complimentary with the price per night.

Review collected in partnership with Hilton Garden Inn

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Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the review you have given us. I am glad that you enjoyed your room, but apologize that you had issues with the AC unit. I'm glad you took advantage of our amenities including the pool and breakfast. Unfortunately, under Hilton standard, we have to charge for the full cook to order breakfast. However, we do offer a... More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel value. Booked for a last minute trip. Usually stay at high end hotels but didn't want to pay much at the spur of the moment. Very pleased with everything for the price. Already booked this brand for 2 stop-over stays in the next month. Hopefully the other locations are as well kept and it will be a value... More 

Review collected in partnership with Hilton Garden Inn

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Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thanks so much the kind review you've written! It's so nice to see that you enjoyed your time with us, and that we were able to find you a quality room at an affordable price. I will let my team and the rest of management know about the nice things you had to say. I do hope that you choose... More 

Mableton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a baseball tournament and everything was of excellent quality as to be expected. It was the 4th of July weekend and the hotel was crowded but the cleanliness and the quality of the services was superb!

Review collected in partnership with Hilton Garden Inn

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Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much the kind review you have written for us! I am very happy to see that you enjoyed your stay and that everything was to your liking. Hopefully you were able to enjoy some of the holiday fireworks, amidst all of the rain! I hope that you choose to stay with us on your next trip to... More 

Nashville, Tennessee
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for a business trip. The lobby is beautiful and the bathrooms were very clean. My room was comfy and clean, but the staff wasn't so great. They just seemed to not know what they were doing. The front desk had trouble pulling up my reservations and then charged my room to my coworker's credit card when they said... More 

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you the review you have written us. I apologize for you not being completely satisfied during your stay with us. It appears we fell short in more than one area. I know we do have some new people on staff still in training, so I apologize for that and will make sure they keep receiving the necessary training so... More 

Frauenfeld, Germany
1 review
3 of 5 stars Reviewed 4 weeks ago

Did stay there for 3 days. Unfortunately the windows did not filter the ambient noise completely (i.e. traffic noise on highway). The breakfast was standard, although one guy in the morning has got issues to serve everyone on time. the quality of the breakfast food was good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the review you have given us. I'm sorry that you were not completely satisfied during your stay with us. Our staff works hard to provide great stays to all of our guests, and it looks like we fell short during yours. I will be getting with the engineering department to fix the issues you had with your... More 

Chattanooga, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

In a convenient location (near 75 exchange, but not right on highway / no traffic noise), quiet, clean room, nice fitness areas, and great value breakfast. Well worth the money; would definitely stay at this hotel again for business or personal trips.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you the nice review you have given us! I am happy to see you enjoyed your time with us and that you were able to take advantage of our wonderful amenities. I will let the staff of the kind words you had for the hotel and their hard work. I'm happy that you would like to return to the... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not too far from downtown, Hamilton Place has a great mall. Hilton Garden Inn is within driving to both. Medium sized hotel, small indoor pool (3'-5' deep), but CLEAN and nice fitness center. We had a small baby and so were placed next door to a bachelotte party, but didn't experience any noise or issues. I didn't understand the air... More 

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thanks for the kind review you have written! I'm happy to see you enjoyed your stay with us. Our staff works hard to provide a clean hotel and quality service to all of our guests, so I'm glad to see yours was no exception. I will let them know to keep up their hard work. I hope you will choose... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

We stayed here two nights for a large family reunion (110 people of all ages). Everyone I talked to enjoyed the stay and I did not hear of a single complaint. Staff was amazing and took care of our every need. Right off the Interstate with many restaurants nearby. Due to the event we didn't use the hotel restaurant, because... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thanks so much the nice review! I'm happy to see your and your family enjoyed your time together while staying with us. I'm that that the staff was able to provide great service to you guys, and make sure the reunion went off without a hitch. I hope that you and your family choose to stay with us again in... More 

Memphis, Tennessee
Level Contributor
49 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 30, 2015

Spent the weekend at this location. I was there for a family reunion and everything was perfect. The staff was wonderful and helpful. The accommodations were very nice. This included the rooms and meeting room. Our arranged meals were excellent, and the servers were very attentive. I would definitely book a stay there again.

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for the nice review! I am so happy to see that everything went well with your stay and reunion during your time with us! I'm glad we were able to provide quality service to your entire family, and hopefully made this reunion an unforgettable one for you guys. I will let the rest of my team... More 

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