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Hilton Garden Inn Chattanooga / Hamilton Place

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2343 Shallowford Village Dr, Chattanooga, TN 37421
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Hilton Garden Inn Chattanooga / Hamilton Place
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Hilton Garden Inn Chattanooga / Hamilton Place
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334 reviews from our community

Traveler rating
    222
    76
    22
    10
    4
See reviews for
100
92
20
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
  • All months
    (334)
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    (92)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

We selected this hotel for just a place to stay overnight as we were in Chattanooga for a Pancreatic Cancer 5K. The Hotel was clean, the staff was friendly, the pool was clean and had plenty of towels. We did not eat breakfast so I can not comment on that but I am sure it was great. We used the... More 

Review collected in partnership with Hilton Garden Inn

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

It's the second time that I'm hosted in Hilton (for business) and I loved it! At Hilton Garde Inn I could realize they are worried about every single detail to make you feel very confortable. The room is cozy, you feel as if you were at home. The bed is amzing, pillows. If you want a fresh coffee at any... More 

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for the nice review you have given us! It is always a pleasure to hear from a return guest, and how they continue to have great stays with us. I am so happy to see that you're second time with us was just as pleasant as the first, and that you were able to take advantage... More 

Sioux Falls
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After a long drive, it's always nice to be greeted with smiling faces! The hotel is conveniently located with plenty of food options nearby. The parking lot seems a bit tight though so watch the car doors! We had a king room and the bed was comfortable and the pillows perfect.

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much the kind review! I'm very happy to see that you enjoyed your stay and everything that the hotel had to offer. I will let the staff know how well they are doing and to keep up the great work. We all look forward to welcoming you back as a guest in the future. Thanks again! More 

Senior Contributor
29 reviews 29 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on a recent trip to Chattanooga. The hotel staff was superb! Very friendly and helpful. The room was so quiet you wouldn't know other people were staying here. Some hotels you hear the slamming of doors as people are coming and going, not here! Very nice hotel. Clean nice room. I loved the room had a kerurig... More 

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thanks so much for the awesome review you have written! Our staff strives to provide exceptional customer service, to all of our guests, and I am happy that you were able to experience that type of quality. I am happy to see you that enjoyed your room as well, complete with all of the amenities for a guest to have... More 

Kentucky
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I traveled down to attend an Easter program and found this hotel to be exactly what and where we needed to be. Room was clean and comfortable. Staff was very polite. Location is easy access to interstate and walking distance of several restaurants. Great trip all around!

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for the nice review you have given us! I happy that you enjoyed your time with us, during your Easter visit to Chattanooga. We strive to make sure every guest's stay a great one, and I am glad to see your's was no exception. I hope that you will choose to stay with us again, and... More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel is located close to the highway and easy access to where you might want to go. The staff goes above and beyond to help you get what you need and make you stay comfortable and stress free. Highly recommend!!!!!!

Review collected in partnership with Hilton Garden Inn

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Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for the nice review! I am so happy to see that you enjoy your time with us. I do agree with you that we are one of the better hotels, in the area, for our business travelers. The majority of our guests during the week, are here on business, and we strive to make them feel... More 

pickerington, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We were referred by another hotel that was sold out. As soon as we entered, the manager was expecting us and checked us in immediately. No questions asked, welcomed us and was very polite. Was the quickest check in ever, but I am also a Hilton Honors Member.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you so much for the kind review! I am happy to see that you enjoyed your stay with us. Here at the Hilton Garden Inn we strive to provide quality service to all of our guests, and I am glad to see you were no exception. I will pass along the kind words you had for the staff at... More 

Los Angeles, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I had 2 issues with my stay: 1) I was placed in a handicap room and wasn't told about it until I got to my room. This is not a huge deal, however, I think the front desk agent should have at least mentioned it when I checked in. 2) The TV did not work, and I wasn't sure why.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. I appreciate your feedback and am very sorry we did not exceed your expectations. Looking back at your reservation, it looks like you were in room 209. Room 209 is not a handicap accessible room, however it may have a "doorbell" next to... More 

uk
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for 2 nights on our road trip. A warm welcome from staff and were able to park in hotel grounds as Hilton member. Other car park just opposite from hotel. Our room was facing the back overlooking car park and was nice and quiet. Two minutes to walk to restaurants etc. Did not have breakfast or... More 

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you the nice review! I am so happy to see you were satisfied during your stay with us. I am glad you were able to take advantage of our convenient location, and everything the hotel had to offer. I will inform housekeeping about your issue with the corridors and make sure this is taken care of as soon as... More 

richmond, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was very nice and centrally located. The staff was great. Make sure they don't put you in a handicapped room unless you need it as they did to us and the hotel was full. The shower would flood the bathroom every time you used it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael_Darras, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the nice review you have given us. I am happy to see you enjoyed your stay, but am sorry that you got put into a room that was not to your liking. It is not a normal occurrence for the hotel to be oversold and rooms having to be moved around so that everyone can be accommodated,... More 

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