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All 95 Chattanooga hotels

Fairfield Inn & Suites Chattanooga East

2.5 of 5 Hotel   |   2345 Shallowford Village Drive, Chattanooga, TN 37421 (Formerly Four Points by Sheraton Chattanooga)
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Fairfield Inn & Suites Chattanooga East
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Ranked #15 of 95 hotels in Chattanooga
A recent review
4 of 5 stars reviewed 2 days ago
VolTsx23 Knoxville, Tennessee
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43 people have reviewed this hotel

Traveler rating
    26
    12
    3
    2
    0
See reviews for
13
10
1
9
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
1 review
4 of 5 stars Reviewed 2 days ago NEW

Have stayed here weekly for over a year. Have seen the hotel change from 4 points to Fairfield and have had no complaints. The beds are awesome and always have a great sleep. Breakfast is always consistent, workout room is fully equipped and pool is nice. Staff is courteous and very helpful. Price is always fair. I am hugely disappointed... More

Was this review helpful? Yes
Wausau, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice for a Fairfield Inn. Hotel was clean and staff was very nice. Lots of restaurants and shopping nearby. Breakfast was simple; not a lot of choices but that is to be expected. Rooms were clean and simple but very comfortable.

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Lake in the Hills, Illinois
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the best nights sleep I have ever had in a hotel! The bed was so soft and comfy! The room was amazingly clean. The whole hotel seemed clean. Loved the free breakfast in the morning! We did not use the pool but it looked lovely. The only reason for a 4 star and not 5 was because they... More

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Boone, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had friends visit so i put them up here using my Marriott points. I was very, very pleased! Great hotel... Knowledgeable and helpful staff... Great room and wonderful pool! Nice free breakfast! I'll recommend to all my friends who travel here.

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Sterling Heights, Michigan
Top Contributor
66 reviews 66 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here while driving from Florida to Michigan. Very convenient as the location is surrounded by restaurants and other hotels. The building appeared fairly new and was very clean. Our rooms were very nice except there were no refrigerators or microwaves in either room. This did surprise me. Since we were traveling we were hoping to re-freeze our cooler... More

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Nashville, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family arrived in Chattanooga at 8am as my husband had business that morning (we drove in from Nashville). I took our 2 boys sightseeing for a few hours but by lunchtime we were hot and tired, so I went by the hotel to see if we could swim after lunch as we had a reservation for that evening, but... More

Was this review helpful? Yes 2
Rochester, Michigan
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here while passing through to Florida. Sheets were dirty so we had to be moved. Not the typical Marriott experience. Priced right but not maintained as expected. Needs stronger management or cleaning staff.

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Bob G, Manager at Fairfield Inn & Suites Chattanooga East, responded to this review

I am terribly sorry to hear about your experience at our property. This is an issue we take very seriously and I would very much like for you to contact me regarding the issues you encountered. We did not meet your expectations and I look forward to the opportunity to speak with you. I appreciate you taking the time to... More

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Awesome place to stay for my last minute trip to Tennessee with the kids before back to school. I was able to check in before noon, Teresa at the front desk was very pleasant and informative about the city's attractions. I would definitely stay here again I just hope they will have refrigerators in the rooms by then (that was... More

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Fairburn, Georgia
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The bed and room is small. We had the breakfast this morning, the eggs had no taste, the bacon was greasy, the juices were weak and watery. I asked for a placed to fill my pitcher and the front desk said the hotel doesn't have a fountain to fill it. I asked for a high room and I'm in 316... More

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Bob G, General Manager at Fairfield Inn & Suites Chattanooga East, responded to this review

I am extremely sorry to hear about your experience at our hotel. I understand you were disappointed in your breakfast experience and I sincerely apologize. Your feedback is essential for us to continue to train our staff to meet and exceed your expectations. As for not having a water fountain we do have fresh spring water availble in the fitness... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

But not for families so much. Very nice decor, but many things missing. Like towel bars in the bathroom, and a very little virtually nonexistent fan. Very small bathroom. Super nice hotel staff, but not being kept clean enough. There were many vagrants around the neighborhood. Non-guests coming in the pool area and stealing towels. Obviously did not belong, management... More

Was this review helpful? Yes
Bob G, General Manager at Fairfield Inn & Suites Chattanooga East, responded to this review

Thank you for sharing your feedback about your recent stay. Please accept my apologies for not meeting your expectations during your stay. We are looking for ways to ensure that only registered guests are allowed in the pool area. I have shared your comments with my staff and are constantly looking for ways to make sure all our customers are... More

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Additional Information about Fairfield Inn & Suites Chattanooga East

Address: 2345 Shallowford Village Drive, Chattanooga, TN 37421 (Formerly Four Points by Sheraton Chattanooga)
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chattanooga East 2.5*
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11 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#12 Business Hotel in Chattanooga #14 Family Hotel in Chattanooga #15 Romantic Hotel in Chattanooga
Hotel Class
Official Description (provided by the hotel)
The Fairfield Inn & Suites Chattanooga East’s location boasts close proximity to Chattanooga’s many business parks and shopping. Conveniently located near Chattanooga Metropolitan Airport, we’re just 4 miles away. Ideal for business and leisure travelers alike, the hotel features complimentary WiFi, on-site 24-hour fitness/ business centers, as well as an on-site Bar open 4:00 PM- 11:00 PM daily. ... more   less 
Number of rooms
108

Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Chattanooga East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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