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Comfort Inn & Suites Lookout Mountain

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3117 Parker Lane, Chattanooga, TN 37419 (Formerly Sleep Inn & Suites)
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Comfort Inn & Suites Lookout Mountain
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Comfort Inn & Suites Lookout Mountain
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148 reviews from our community

Traveler rating
    37
    49
    25
    16
    21
See reviews for
68
35
3
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Michigan
Top Contributor
146 reviews 146 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stopped for the night on the way home from Florida. The property looked like it was recently updated. Staff was very helpful and friendly. Check in and check out was a breeze. Breakfast was the usual Comfort Inn fare. Plentiful and hot. Would stay again.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Our family stopped here to break up our drive from Florida to Kentucky. The staff was extremely courteous from check-in to our check-out with new staff member Kortnea Young. The room was ready, the microwave and fridge worked well for us, and we had everything we needed in our room. The pull-out sofa was fine for our son to use... More 

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Charleston, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

After a rough day on the interstate we stopped here for the night because USUALLY Comfort Inn & Suites are in wonderful condition. I can't say that about this particular Comfort Inn, which was a franchise. The hotel room we were given was a room which had obviously not been updated/refurbished because the furniture was worn and scuffed. The recliner... More 

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Holland, Michigan
Top Contributor
118 reviews 118 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Sharon at the front desk showed southern hospitality and was lots of help. Clean room and comfortable bed/pillows. After a long day of traveling it was a great relief. Quite is relative due to the other guests, but the hotel was booked and we heard a few slamming of doors, but not bad compared to other hotels we have used.... More 

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for taking the time to share your thoughts about your recent visit with us; I am pleased you found us to be clean and comfortable and that you enjoyed our services and facilities. I realize we were very busy the evening you were here and I trust this did not present too great an inconvenience - we hope... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Very close to Ruby Falls and Rock City. Very convenient to the interstate. The room was clean and neat. My kids loved the pool. Very relaxing and well kept. The breakfast was excellent, lots of various items to choose from. Great stay and will most definitely stay here again when I bring my boys back to Chattanooga.

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for staying with us and taking the time to share your feedback - I am very happy to know that you and your family enjoyed your visit. It appears you had the chance to experience most of what we have to offer. If not, I hope you will return again in the future and give yourselves that opportunity... More 

New Lenox, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

Incredibly friendly staff! Would definitely stay here again! No hot tub, but other than that, it's a nice place. Bed and pillows are very soft. Breakfast could use some updates, but pretty typical. Blueberry waffles were delicious!

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for your very kind comments regarding your recent visit with us: I am so glad you enjoyed our services and facilities and for your future recommendation and I hope we will continue to merit your trust and confidence in the future - thank you for your business! More 

Jefferson City, Missouri
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 3, 2015

Stopped here overnight driving home to Missouri from Orlando. We were tired and ready for a good nights sleep and that is exactly what we got! Compfy beds and pillows, hot shower and a decent enough breakfast spread for the cost. The staff had your typical wonderful southern hospitality. One lady help us pack some breakfast to go for our... More 

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for taking the time to review our property and share your experience with the Trip Advisor Community. I'm glad you enjoyed our clean and comfy beds, and our breakfast to start your day. We strive to make your stay memorable and enjoyable. I'm grateful for your business and will be looking forward to having you as a guest... More 

Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed March 2, 2015

I stay here several times a year. I can travel to my job site by going on Cummins highway and never hit the interstate. The staff has always been great and courteous. Several places to eat are close by, as is a Wal-Mart. Very quiet, even though it's close to the interstate.

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you so much for your wonderful review of your stay at our property here in Chattanooga. It means a lot when we receive great reviews from loyal Choice guests. I'm very fortunate to have such a great team and its awesome to hear that my front desk team was part of your great experience. I will definitely pass this... More 

Adelaide, Australia
Top Contributor
51 reviews 51 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 7, 2015

Stayed 42 nights in South USA to celebrate our 45th anniversary as well as our honeymoon in the south because we were coming back in 2015 for 46 nights (air fares from Australia now booked and paid). Considering we had not been in the USA for over 45years we chose several hotel groups and price ranges. This hotel is a... More 

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for your feedback - I appreciate the comments. I apologize for our breakfast not being hot as was expected. We have taken procedures to make sure our breakfast attendant pays more attention to the food that is available. I am glad this did not completely tarnish your impression of us and hope you will return again in the... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2015

My husband and I stayed here on our way back from Nashville. The hotel is in a great, easy to get to spot. Very clean and tidy, too. Front desk staff were friendly, as well. I plan on staying here again!

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

I am very happy to learn you were pleased with your recent visit here at the Comfort Inn & Suites- thank you for taking the time to share your thoughts. I am glad you found us to be a good location for you and felt our staff provided the level of service you expected. I hope you will choose to... More 

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