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Comfort Inn & Suites - Lookout Mountain

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3117 Parker Lane, Chattanooga, TN 37419 (Formerly Sleep Inn & Suites)
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Comfort Inn & Suites - Lookout Mountain
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Comfort Inn & Suites - Lookout Mountain
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176 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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    (176)
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    (39)
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    (80)
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    (26)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel Breakast was very nice for a hotel would stay there again Only complaint was lock on room was difficult to operate Apparently it was that way for awhile because housekeeper could open without difficulty She showed me right time to pull on handle to open and when I spoke to front desk they seemed to be aware

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW

The rooms are clean and the staff is wonderful. We have stayed here multiple times and just keep gravitating back here on our travels. It is a pleasure. Non smoking rooms and a pool. Coffee pot and dryer in the rooms. Close to all kinds of stuff. Will stay again on next time through.

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Gainesville, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent one night here while travelling. This hotel is a little older and is beginning to show just the slightest bit of wear. However, everything was clean and comfortable and the staff was friendly, helpful, competent, and professional. The breakfast buffet had a variety of food and was kept well stocked. We stayed at 4 different hotels on this... More 

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4 of 5 stars Reviewed 1 week ago

We were really pleased with our stay at Comfort Inn & Suites and the receptionist Bhumi was very nice and professional. She made our stay a pleasant one along the hotel accommodations. The free breakfast had several things to choose from as well. I would highly recommend this hotel to anyone.

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

We love getting great feedback from loyal guests. Thank you for the wonderful compliment regarding your stay with us. It's great to hear that you feel our property is up to par with your expectations. I will surely pass along your comments on our receptionist (Bhumi). We're looking forward to seeing you again on your next visit! If you liked... More 

Somerset
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago

We booked 3 rooms for our 2 days and 2 nights family getaway. The check-in process was seamless. Bhumi at the front desk had spoken with me several times on the phone and had everything ready for us when we arrived. She was there for us throughout our stay. She is absolutely wonderful! The staff was very friendly and always... More 

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Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

My thanks to you and your family for choosing to stay with us during your recent vacation - we are truly grateful and thank you for your business. I am glad you all enjoyed your overall experience. Thank you for the feedback regarding our staff; we strive to always want everyone to feel at home. We are actually in the... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this Hotel on July/24/15. People here are we good and treated us very nice. Receptionist 'Bhumi' helped us in getting the room as soon as we get in and made us feel very comfortable and explained about the place to visit near by. We cannot forgot the morning Break Fast served by Elian and Haasu.

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Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your feedback regarding your recent visit with us here at the Comfort Inn & Suites - Chattanooga; I am happy to know that you and your family enjoyed our offerings and felt we took good care of you.I will most definitely pass along your comments on our staff at the next meeting.... More 

Thompsons Station, TN
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We were hit by another car on the Interstate near the hotel. We limped over to the Comfort Inn with the help of the Chattanooga Police Department. We were able to get a room even on a Holiday evening and the staff could not have been nicer. The next morning, Elaine made sure we had breakfast and was exceptionally helpful.... More 

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Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you very much for your kind feedback: We are sorry to here about your mishap. It was certainly our pleasure to have hosted you in your time of need. I am very pleased to know you felt we exceeded your expectations given the previous experiences you mention as this is always our mission. I will be sharing your comments... More 

5 of 5 stars Reviewed 1 week ago

We travel over 650 miles non-stop and we got mixed up in address so we booked a different hotel room 40miles away!! The Comfort Inn staff (Bhumi) was so kind and compromising to us she gives us a Great deal and what a Sense of Relief. Guys!!! So thank you so much for giving us a Break after such a... More 

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for choosing to stay with us on your travels. I appreciate the great feedback and compliment regarding our property and team. I'm glad we were able to fix your issue, we know how frustrating it can be when you are traveling long distances. I hope during that time you were able to visit Lookout Mountain and see some... More 

Jasper, Alabama
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Deciding to take a last minute trip to Chattanooga on a Friday does make it hard to find a room for a decent price. First off I was stung at the rate at 115.99 plus tax made it 136.00 I think this is the highest I have ever paid at a choice hotel. They would not take any discount I... More 

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I am terribly sorry that you had this experience while staying with us. We are a very busy hotel with a lot of families staying with us, especially in the summer months, but this is not the type of experience we want any of our guests to have. I appreciate you taking the time to give your feedback. We were... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I was passing through and needed a room. One same day phone call and I was snoozing like a baby. Very clean. Very modern, and thank goodness for that cold A/C. Today was a scorcher! Plus Miss Bhumi was very helpful in accommodating me. Great customer service and a great place to stay.

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for sharing your experience with the Trip Advisor community! We did have some pretty humid and muggy weather lately and I'm glad you were able to find shelter with us here. It's great to hear that my front desk team member (Bhumi) was very accommodating. Even though your stay was short we hope that you have the chance... More 

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