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Comfort Inn & Suites - Lookout Mountain

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3117 Parker Lane, Chattanooga, TN 37419 (Formerly Sleep Inn & Suites)
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1 room 1 adult
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Comfort Inn & Suites - Lookout Mountain
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199 Reviews from our TripAdvisor Community

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Greenwood, Indiana, United States
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel back in the early 90s and it was fine. This time it was not. Breakfast was terrible. The elevator sounds like it is on its last legs. It just seems like a tired place. They have clearly repainted parts of it, but it could use some other updates. One of the entry doors was broken... More 

Helpful?
Thank Matt A
1 review
5 of 5 stars Reviewed 3 weeks ago

This comfort inn is by far the best one! Upon check out the front desk clerk Alexes was nothing but smiles & cheerful. just the type of person you would want to be greeting you so early in the morning! She was nothing but helpful and guided us in the right direction to get to our destination. We will definitely... More 

Helpful?
Thank Savannah p
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I appreciate you taking the time to share your review on Trip Advisor! Its great that you found our property to be convenient and comfortable. I'm so glad that you thought our team member Alexis was amazing. We are a very convenient location for visiting Lookout Mountain and our location offers easy access to downtown. We look forward to seeing... More 

Lebanon, Kentucky
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We wanted to explore the city and our front desk staff guided us to some neat places. Easy access from the highway, friendly staff and hot breakfast made for a perfect stay over. Our room was clean, quiet and had new linens. Would schedule this overnight again.

Helpful?
Thank Monica P
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I am so glad to hear that you enjoyed your stay! I appreciate the kind words regarding our property and team. I hope that you were able to enjoy our complimentary coffee and cookies in the evening, and enjoyed our breakfast before departing. We hope to see you again on a return trip. Thank you for your business! More 

New York City, New York
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We got a great rate but you get what you pay for. Room was clean but not sparkling. Breakfast was what you'd expect. Furniture was worn and room needed paint. There wasn't a lot of attention paid to details and the little things added up. Toilet wasn't anchored to floor properly, where fixtures had been replaced or repaired, there weren't... More 

Helpful?
Thank ashirayk
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I appreciate you being one of our guests, and thank you for taking the time to share your experience. I want to apologize for the issues you experienced with your room. I hope you brought these issues to the attention of our team. We are currently in the process of installing brand new furniture and fixtures in all guest rooms.... More 

Punta Gorda, Florida
2 reviews
4 of 5 stars Reviewed December 15, 2015

The morning breakfast was very good and extremely clean and neat. Elaine was very helpful and friendly. She provided us with information about the area and what to see when we had the time. As we had some car trouble we were also shown where we could take it to get it checked out and on our way.

Helpful?
Thank Jack L
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I appreciate you taking the time to share your review on Trip Advisor! Its great that you found our property to be convenient and comfortable. I'm so glad that you enjoyed our breakfast and complimentary advice. We are a very convenient location for visiting Lookout Mountain and our location offers easy access to downtown. Next time you are traveling be... More 

Columbia, Tennessee
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 29, 2015

We checked in late and it was very quiet and they were very friendly. We were very pleased with our room. We were a little concerned because we were right across from the elevator, but we didn't seem to have a problem at all. I would surely stay here again when I am in this area!

Helpful?
Thank Donna S
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for such a wonderful review. I'm happy that our location suited your needs. A lot of guests use our location to avoid the hassles of staying right in the middle of the city, but still have easy access to downtown. Thank you for choosing to stay with us! We hope to have you as our guest again the... More 

Mankato
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 29, 2015 via mobile

Stopped in after all day of driving just for a place to sleep. (We got in at 1am). The price was great for a Saturday night, luckily they had a room available. Didn't use the fridge or microwave in the room. Room and bathroom looked clean. Bed was comfortable. Ate the breakfast, good selection. We would stay here again if... More 

Helpful?
Thank VegasCat15
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your review with the Trip Advisor community. We are so happy that you had an enjoyable stay with us. I hope next time you are able to enjoy some of our great area attractions while visiting Chattanooga. We are very convenient to the Chickamauga Battlefield. We are very fortunate to have such... More 

Dunnellon
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 23, 2015 via mobile

Clean room, location close to Bud's Sports Bar, terrific hot breakfast of waffles, eggs, bacon, sausage, biscuits and all the other goodies and terrific service by Nonya who removed our plates and asked if we needed anything else and made us feel very welcome. She did this for everyone. King bed, sofa, desk with comfortable chair, micro and refrig rounded... More 

Helpful?
Thank Fredrick S
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your review! It is wonderful to hear that you had such a great stay. We are very close to the Lookout Mountain attractions. I hope you had the chance to experience the natural beauty and scenery that Chattanooga has to offer. I appreciate the compliments regarding our property and we look forward... More 

California
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 15, 2015

This hotel had excellent wifi and a fairly comfortable bed. Cleaning could be more thorough. Windows were dirty and had no screens. Breakfast was ok, nothing special. Location is ok right off of the highway.

Helpful?
Thank CAmunchkin
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for your feedback regarding your stay. I take everyone's feedback as a way to improve ourselves in our quality and service. I recently had a team meeting where we addressed the issues you had to experience above. We have since deep cleaned our rooms on rotation and made sure that exterior facing windows were being thoroughly wiped down... More 

Marietta, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 8, 2015 via mobile

Sharon greeted us at the front desk upon arrival and was very welcoming and accommodating! The Hotel lobby was neat and clean. Our Bed was comfortable and the room was very clean. Breakfast was your typical hotel breakfast and the staff friendly. Previous reviews indicate smoke odor...we were on second floor, the hallway smelled of smoke, however, there was no... More 

Helpful?
1 Thank Amy W
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for your review! Let me begin by apologizing for you for the smoke odor you mentioned on the second floor. We are a fully non-smoking hotel and I personally would like to address this issue immediately. We try to ensure everyone receives the best stay and cleanliness and it looks like that wasn't the case this time. Thank... More 

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