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Comfort Inn & Suites - Lookout Mountain

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3117 Parker Lane, Chattanooga, TN 37419 (Formerly Sleep Inn & Suites)
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1 room 1 guest
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Comfort Inn & Suites - Lookout Mountain
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180 Reviews from our TripAdvisor Community

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Traveler rating
    51
    61
    27
    18
    23
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84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Zephyrhills, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW

The managers were very friendly and helpful with fixing a mistake I made on my reservation! they made my stay amazing and I definitely will be back to visit. The room was amazing and very comfortable.

Was this review helpful? Yes
Prior Lake, Minnesota
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We requested a non smoking room but what we got was a room that smelled of smoke. Even the sign in the hallway by the door indicated "Non Smoking" but it was obvious that this rule was not followed. There was even a cigarette burn on the chair in the room! We were able to change rooms, but when checking... More 

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I am terribly sorry that you had this experience while staying with us. You are right in that we are a fully non-smoking hotel and are trying to find a way to stop this from happening inside the hotel. We encourage our guests to let us know if they smell smoke so that we fix the issue so it does... More 

New Lenox
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My family and I spent one night at this hotel on our way to Orlando Florida. When we walked in the room it smelled as if someone was smoking in there mind you this is a smoke free hotel. Just a very unpleasant smell. I called the lady at the front desk and she said they didn't have any more... More 

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I am terribly sorry that you had this experience while staying with us. We are a busy hotel in the summer with a lot of families staying with us, but this is not the type of experience we want any of our guests to have. I appreciate you taking the time to give your feedback. You are right in that... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'm writing this review from the free breakfast. We checked in around midnight and were pleasantly greeted by the front desk staff. Our room was clean and comfortable. Nothing special, but it was clean and to me, that's the most important feature. Our room was on the 4th floor, facing the road. There was some road noise, but we were... More 

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your review with the TripAdvisor Community! I am so glad to see that you had great things to say about our property all around. Our team as a whole strives to make a lasting impression on our guests and it looks like we accomplished that. We try to have a good variety... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 29, 2015

Nice hotel Breakast was very nice for a hotel would stay there again Only complaint was lock on room was difficult to operate Apparently it was that way for awhile because housekeeper could open without difficulty She showed me right time to pull on handle to open and when I spoke to front desk they seemed to be aware

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for choosing our property for your stay while in Chattanooga! I appreciate the kind words about our property, and you taking the time to share them on TripAdvisor. We are glad you got a great breakfast prior to beginning your day. I would like to apologize for the issue with the lock, we only have one door in... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 29, 2015

The rooms are clean and the staff is wonderful. We have stayed here multiple times and just keep gravitating back here on our travels. It is a pleasure. Non smoking rooms and a pool. Coffee pot and dryer in the rooms. Close to all kinds of stuff. Will stay again on next time through.

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you so much for coming back to see us! We appreciate you being one of our loyal Choice guests. I appreciate you choosing our property for a chance to rest and recharge before finishing your trip. Thank you also for sharing the compliment regarding my team and property. Its great to hear feedback from our regular guests. We will... More 

Gainesville, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 28, 2015

We spent one night here while travelling. This hotel is a little older and is beginning to show just the slightest bit of wear. However, everything was clean and comfortable and the staff was friendly, helpful, competent, and professional. The breakfast buffet had a variety of food and was kept well stocked. We stayed at 4 different hotels on this... More 

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you so much for sharing your review! Its great to hear that you were able to spend some time with us here in Chattanooga. Chattanooga is a great city and I love to hear about great guest experiences from our town and surrounding areas. Thank you for the compliments regarding our team and property! We were happy to have... More 

1 review
4 of 5 stars Reviewed July 26, 2015

We were really pleased with our stay at Comfort Inn & Suites and the receptionist Bhumi was very nice and professional. She made our stay a pleasant one along the hotel accommodations. The free breakfast had several things to choose from as well. I would highly recommend this hotel to anyone.

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

We love getting great feedback from loyal guests. Thank you for the wonderful compliment regarding your stay with us. It's great to hear that you feel our property is up to par with your expectations. I will surely pass along your comments on our receptionist (Bhumi). We're looking forward to seeing you again on your next visit! If you liked... More 

Somerset
Level Contributor
5 reviews
4 of 5 stars Reviewed July 26, 2015

We booked 3 rooms for our 2 days and 2 nights family getaway. The check-in process was seamless. Bhumi at the front desk had spoken with me several times on the phone and had everything ready for us when we arrived. She was there for us throughout our stay. She is absolutely wonderful! The staff was very friendly and always... More 

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

My thanks to you and your family for choosing to stay with us during your recent vacation - we are truly grateful and thank you for your business. I am glad you all enjoyed your overall experience. Thank you for the feedback regarding our staff; we strive to always want everyone to feel at home. We are actually in the... More 

Houston, Texas
1 review
5 of 5 stars Reviewed July 25, 2015

We stayed at this Hotel on July/24/15. People here are we good and treated us very nice. Receptionist 'Bhumi' helped us in getting the room as soon as we get in and made us feel very comfortable and explained about the place to visit near by. We cannot forgot the morning Break Fast served by Elian and Haasu.

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your feedback regarding your recent visit with us here at the Comfort Inn & Suites - Chattanooga; I am happy to know that you and your family enjoyed our offerings and felt we took good care of you.I will most definitely pass along your comments on our staff at the next meeting.... More 

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