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Comfort Inn & Suites Lookout Mountain

2.5 of 5 3117 Parker Lane, Chattanooga, TN 37419 (Formerly Sleep Inn & Suites)
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Comfort Inn & Suites Lookout Mountain
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Comfort Inn & Suites Lookout Mountain
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119 reviews from our community

Traveler rating
    27
    36
    21
    15
    20
See reviews for
57
27
3
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
24 reviews 24 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had to make a very last minute change to this hotel due to shut down of pool at a different Comfort Inn in Chattanooga. Was glad I did.. Easy to get on/of the hwy.... Had choose by stores/restaurant Erich was a plus with having kids. The room was very nice and looked like it had new carpet.... Staff was very... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 weeks ago

Very nice place! All of the staff were friendly & very helpful! Room was good sized and clean with frig and microwave. Extra towels without asking which is always a plus! Coffee 24 hrs. A day & breakfast was.great! Would stay there again!

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for the feedback you have given us! I am glad to see that the quality of our staff helped you to enjoy your stay with us. Delighted to know that you enjoyed our complimentary breakfast and 24 hour coffee. Thanks again for the review, and I hope that you will choose to stay with us again in the... More

Evans, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

Probably the nicest Comfort Suites we've stayed in. Everything was clean and well maintained. The staff members we encountered were all friendly and helpful. While the location seemed a bit isolated, it turns out to be well situated for a short trip downtown (Aquarium, river cruise) or up Lookout Mountain (Ruby Falls, Rock City, Incline Railway). And after two days... More

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you so much the positive review you have provided! Here at the Comfort Inn & Suites, we strive to make sure every guest has a great stay, and it is great to see yours was no exception. I will let the staff know about the kind word you had, and we all look forward to welcoming you back in... More

Nashville, Tennessee
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 15, 2014

The hotel had the appearance is being small, but it has 4 levels. Positives: • We requested a room away from the interstate, the elevator, and the vending machines which we were given. • Front desk employee was very nice and friendly. • Carpet in the room appeared to be new (really liked the design). • Comfortable firm queen beds... More

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. I wanted to apologize for the inconveniences that you experienced. Please allow me some time to look into this matter. Our goal is to make sure each guests requests are met. I can assure you we will fix the screen issues and the HVAC control. We would like to provide... More

Huntsville, Alabama
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed September 13, 2014

We stayed here on a previous visit to Chattanooga, so we were familiar with the quality of the hotel. The staff is very friendly and accommodating. The room was large, comfortable and clean. The housekeeper had to be proud of her work as she did a great job during our stay. The breakfast bar had a large selection for all... More

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

It was a great pleasure reading the very kind comments about your repeat visit with us, especially those regarding the service of our staff. We really do strive to provide the best possible experience so it is always heartening to know when we succeed. Thank you for your business and future recommendation - hope you will have the opportunity to... More

Villa Park, Illinois
Contributor
19 reviews 19 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 13, 2014 via mobile

We stayed here for one night when driving home from FL, we were doing a promotion. Comfortable stay and breakfast was good. The lady working the breakfast area was phenomenal. Rooms were clean and beds comfy. We would stay here again.

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thanks for taking the time to share your thoughts regarding your recent stay with us . Thank you for your kind comments about your room, its cleanliness and our friendly staff. Elaine our breakfast attendant does get many compliments. Thanks for staying with us and see you again in the future. More

Racine, Wisconsin
1 review
5 of 5 stars Reviewed August 8, 2014

It appears to be a family operation. I came in about 1am and who i presume to be the son was resting his eyes when i came in. he snapped to it and was not upset to be disturbed. he was happy and helpful and suggested aaa or military discounts which nobody has ever done before. the daughter gave me... More

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for choosing the Comfort Inn & Suites while visiting beautiful Chattanooga. We hope you will visit us soon and we appreciate your kind words and positive feedback. More

Overland Park, Kansas
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

While moving we were driving through Tennessee and decided to stop for the night in Chattanooga. We called about 7:30 pm and reserved the room. (Thanks to the Tripadvisor app we could look to see what was ahead.) Good thing we did as we got the last room available! The rooms were clean and recently remodeled. The staff was friendly... More

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thanks for taking the time to share your thoughts regarding your recent visit with us - I especially thank you for your kind comments about your room, its cleanliness and our friendly staff. I apologize for the heightened level of activity at the next door hotel. July is our most busy, highest-occupancy month of the year. I am confident you... More

New Braunfels, Texas
Top Contributor
156 reviews 156 reviews
47 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed August 6, 2014

PROS: - Hotel is nice, rooms large, clean, breakfast was adequate, nice staff. - LOCATION is great for Lookout Mountain, etc. and convenient to I-24. - On-site laundry was very convenient. CONS: - Internet was very UNRELIABLE...hardly worked at all over 5 minutes at a time. - PARKING LOT is SMALL since it's shared with another hotel. - Next door... More

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

First off let me apologize for the internet. We will get it reset so any problems with connectivity are fixed. Also, thank you for your great compliments of our staff and our hotel. We would like for you to stay with us again and see if we can make your stay better than last time. Thank you More

Richmond, Kentucky
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 5, 2014

Out of three places I stayed over ten days, this Comfort Inn had the best pillows. It was a nice room with a very comfortable bed and was very quiet. It's close to Lookout Mountain. I'd call that a win!

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for taking the time to comment on your experience with us. We appreciate your positive feedback and we are so happy to learn that you liked our new soft/firm pillows. Thank you for your loyalty to us and we hope to see you in the near future. More

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Additional Information about Comfort Inn & Suites Lookout Mountain

Address: 3117 Parker Lane, Chattanooga, TN 37419 (Formerly Sleep Inn & Suites)
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Lookout Mountain 2.5*
Number of rooms: 60
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Also Known As:
Comfort Inn And Suites Lookout Mountain
Comfort Inn & Suites Lookout Mountain Hotel Chattanooga
Comfort Inn Lookout Mountain
Comfort Inn Chattanooga
Chattanooga Comfort Inn

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