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Comfort Inn & Suites Lookout Mountain

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3117 Parker Lane, Chattanooga, TN 37419 (Formerly Sleep Inn & Suites)
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Comfort Inn & Suites Lookout Mountain
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Comfort Inn & Suites Lookout Mountain
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152 reviews from our community

Traveler rating
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    26
    16
    21
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69
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Crawley, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this Hotel for four nights, we wanted a convenient hotel to visit the attractions around Chattanooga, and be close enough to visit the downtown area. This Hotel exactly fitted the bill. It it just a short drive to Look out mountain and Ruby falls. The Aquarium was within easy reach and well worth the visit. The Hotel... More 

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Albuquerque, New Mexico
Contributor
12 reviews 12 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed there for 4 nights in May. Nice staff, and you get what you pay for. A few concerns: 1) Room smelled funny, not horrible but off. 2) Vending machine on 4th floor was broken. 3) Appliances in the continental breakfast area were broken. The 2-minute timer on the waffle maker worked sometimes, not others. The sausage and egg warmer... More 

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for your feedback regarding your recent visit with us. I am sorry you experienced some challenge with breakfast appliances, we have looked into the matter and ordered new appliances: The room may have smelled funny because all the carpets were washed and may not have been given the appropriate time to dry; I realize this can happen on... More 

Franklin, Tennessee
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is at the foot of Lookout Mountain and right next to the interstate (yet is surprisingly quiet) and so is in a perfect location for the tourist traveler. The staff is super friendly and accommodating. Front staff was able to work with me quickly and professionally over the phone to correct a mistake I made during the online... More 

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

I am very thankful to you for the incredibly kind and positive feedback regarding your recent experience with us here at the Comfort Inn and Suites - Lookout Mountain; thank you for taking the time. I am glad you found us to be a good location and enjoyed our services and facilities. Please visit us again should your business -... More 

Saint Augustine, Florida
Top Contributor
77 reviews 77 reviews
39 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night at this hotel on our way north to visit family. The hotel was clean, and the room and bathroom were both decent sizes. The breakfast area was clean and adequate. What impressed me most about this hotel was the excellent service by the staff. Everyone we met went out of their way to be of service.... More 

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for your feedback regarding your recent visit with us - and for your return visit which we will greatly appreciate. I am glad you found the room and bathroom to be of adequate size. Our staff always tries to be the most helpful and we appreciate your kind words. Thank you for your business. More 

Michigan
Top Contributor
158 reviews 158 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 16, 2015

We stopped for the night on the way home from Florida. The property looked like it was recently updated. Staff was very helpful and friendly. Check in and check out was a breeze. Breakfast was the usual Comfort Inn fare. Plentiful and hot. Would stay again.

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you so very much for your extremely kind comments about us here; I am very, very pleased to know you enjoyed your visit and felt we were a good location for you. I hope you had a chance to experience all of our offerings and, if not, that you will return again soon in the future. Thank you for... More 

1 review
5 of 5 stars Reviewed April 11, 2015 via mobile

Our family stopped here to break up our drive from Florida to Kentucky. The staff was extremely courteous from check-in to our check-out with new staff member Kortnea Young. The room was ready, the microwave and fridge worked well for us, and we had everything we needed in our room. The pull-out sofa was fine for our son to use... More 

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for sharing your thoughts about your recent visit with us; reading that we exceeded your expectations is indeed music to our ears! I am glad you were pleased with our services and facilities and hope we have the chance to be of service to you again in the future - thank you for staying with us! More 

Charleston, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 2, 2015

After a rough day on the interstate we stopped here for the night because USUALLY Comfort Inn & Suites are in wonderful condition. I can't say that about this particular Comfort Inn, which was a franchise. The hotel room we were given was a room which had obviously not been updated/refurbished because the furniture was worn and scuffed. The recliner... More 

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

I know we were extremely busy during your recent visit due to Spring Break traffic and it is clear this prevented your expectations to be fully met - I am sorry for this. Just a couple of points of clarification as some of your comments are inaccurate. All the carpet in the rooms was replaced last March there is no... More 

Holland, Michigan
Top Contributor
119 reviews 119 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 28, 2015

Sharon at the front desk showed southern hospitality and was lots of help. Clean room and comfortable bed/pillows. After a long day of traveling it was a great relief. Quite is relative due to the other guests, but the hotel was booked and we heard a few slamming of doors, but not bad compared to other hotels we have used.... More 

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for taking the time to share your thoughts about your recent visit with us; I am pleased you found us to be clean and comfortable and that you enjoyed our services and facilities. I realize we were very busy the evening you were here and I trust this did not present too great an inconvenience - we hope... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed March 26, 2015

Very close to Ruby Falls and Rock City. Very convenient to the interstate. The room was clean and neat. My kids loved the pool. Very relaxing and well kept. The breakfast was excellent, lots of various items to choose from. Great stay and will most definitely stay here again when I bring my boys back to Chattanooga.

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for staying with us and taking the time to share your feedback - I am very happy to know that you and your family enjoyed your visit. It appears you had the chance to experience most of what we have to offer. If not, I hope you will return again in the future and give yourselves that opportunity... More 

New Lenox, Illinois
1 review
5 of 5 stars Reviewed March 15, 2015

Incredibly friendly staff! Would definitely stay here again! No hot tub, but other than that, it's a nice place. Bed and pillows are very soft. Breakfast could use some updates, but pretty typical. Blueberry waffles were delicious!

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for your very kind comments regarding your recent visit with us: I am so glad you enjoyed our services and facilities and for your future recommendation and I hope we will continue to merit your trust and confidence in the future - thank you for your business! More 

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