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Comfort Inn & Suites Lookout Mountain

2.5 of 5 3117 Parker Lane, Chattanooga, TN 37419 (Formerly Sleep Inn & Suites)
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Comfort Inn & Suites Lookout Mountain
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Comfort Inn & Suites Lookout Mountain
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138 reviews from our community

Traveler rating
    31
    48
    23
    15
    21
See reviews for
62
33
3
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW

This is a conveniently located budget hotel. If you understand that you are staying at a low budget hotel then you will have a really nice stay. We had a really nice time and would definitely stay there again. Pros: The staff was friendly The room was roomy and clean The indoor pool was toasty warm The breakfast was great... More 

Was this review helpful? Yes
Saint Paul, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As mid-range hotels go, it was good. A good breakfast with many choices. What made the experience great were the three staff we had meet: Davon, Peggy and Hasu. They were genuinely very friendly and helpful. :)

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for your kind comments about our Hotel and your recent visit with us here at the Comfort Inn & Suites. I am glad you were pleased and felt our staff provided the level of service you expected. Please stay with us again next time you are in Chattanooga and thank you for your business. More 

Melbourne
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hotel lived up to its reviews on TripAdvisor. The room was slightly aged but everything was clean and the service was friendly. It's a highway exit out of town, but easily accessible from the highway.

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for taking the time to write a review of your recent visit with us here. We welcome such feedback as it is the best way to know where we need to improve. I am pleased you were happy with your overall experience and I can assure you we will do better next time you visit us - which... More 

Clinton, Mississippi
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We were looking for a place to stopover in Chattanooga close to Lookout Mountain. Since we try to use Choice Hotels and get reward points, we started with Comfort Inn and Suites. It was the only one we need to check. It was as advertised and better. The room was very clean and the staff was most helpful. They even... More 

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for your positive feedback regarding your recent visit with us - I am very glad to know you and your family were pleased with your overall experience and felt our staff took good care of you all. I do hope we have the chance to be of service to you again in the future - thank you for... More 

Wisconsin
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Needed an overnight stay during long drive. Called ahead from the road and experienced very pleasant and helpful individual for reservation. Arrived late in the evening and encountered a VERY friendly check in Hotel offered a great breakfast. This Hotel is VERY clean and in great condition.

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you so very much for taking the time to share your feedback, and of Jay, our Assistant General Manager. He does a great job for us and I am so pleased to learn he was able to assist you with your reservation. Be assured that I have shared your review with Jay and have personally recognized and thanked him.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Clean room and facilities. Very friendly staff. Nothing much around it so need to drive a short distance for food with limited selections. Staff were very helpful in giving directions and options for dining. Standard breakfast on site with hot and cold items.

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

I read your review of your recent visit with us here at the Comfort Inn & Suites - Lookout Mountain with great pride and joy: thank you so much for your very kind words and for choosing to stay with us. I am thrilled you felt we exceeded your expectations. Please visit us again next time your travels bring you... More 

Fort Mill, South Carolina
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Beds perfect , bathrooms perfect , lobby perfect , breakfast incredible , fitness room okay , indoor pool is great and hotel is right on hwy 24 with gas stations and a Hardees right there. You will enjoy your stay and there are quite a few attractions in the area

Was this review helpful? Yes 1
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

I am very grateful to you for taking the time to write such a kind and positive review of your recent visit with us here at the Comfort Inn & Suites; it is very heartening to learn you and your family enjoyed yourselves and were pleased with our services and facilities. Was this your first experience with our Brand? If... More 

Stephens City, Virginia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was very clean and comfortable, and the bathroom was sparkling. Check-in was a breeze, although the front desk person appears to be running the entire operation by herself, including housekeeping. Wi-fi was very spotty - it worked on my wife's device, but not mine nor my son's. Breakfast was good, and the person restocking the food was very... More 

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

We are honored that you selected to stay with us in Chattanooga. Thank you for the kind feedback about our rooms and our breakfast attendant- I will be sure to share this with her. We strive to provide the best possible experience and would love to have you back. We have since reset the wi-fi and have informed our desk... More 

md
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 21, 2014

Very clean, new, close to highway 75. I felt like a glass of wine but they didn't have any for sale. Breakfast is included and fine but self serve, no omelets or fresh fruit(can fruit). Good value for price.

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for the very kind review of your recent visit with us here at the Comfort Inn & Suites; I am so glad to know you and your family were pleased with your experience and felt we were a good location for you. I hope we will have the opportunity to be of service to you again should you... More 

The Villages, Florida
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 18, 2014

This is a warning for everyone making hotel reservations. I made an online reservation through Booking.com and being busy for the holidays forgot about it. When I did not show up, Comfort Inn billed my credit card for the $80.00. No exceptions, excuses, emergencies or leniency. I made a mistake - I suffer the consequences. I'm sure other chains take... More 

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for your feedback. I am sorry but this is our policy and I can explain myself. If you would have called before hand and explained your situation we would be able to cancel the reservation for you. But we cannot after the fact because if we refunded the money then we would have had an empty room for... More 

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Additional Information about Comfort Inn & Suites Lookout Mountain

Address: 3117 Parker Lane, Chattanooga, TN 37419 (Formerly Sleep Inn & Suites)
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Lookout Mountain 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Inn & Suites Lookout Mountain Hotel Chattanooga
Comfort Inn And Suites Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Chattanooga
Chattanooga Comfort Inn

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