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Comfort Inn & Suites Lookout Mountain

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3117 Parker Lane, Chattanooga, TN 37419 (Formerly Sleep Inn & Suites)
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Comfort Inn & Suites Lookout Mountain
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Comfort Inn & Suites Lookout Mountain
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162 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Arthur, Illinois
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

Nothing spectacular about this hotel but it was clean, always a plus, had the amenities that we wanted, fridge and a comfortable bed for a good night's sleep! The carpet was a neat pattern and was fairly new or else exceptionally well taken care of and not just the room was clean but the hallways and entire hotel. Breakfast had... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Reserved a room for 2 nights, but found a cheaper rate at another nicer hotel the next day and canceled our reservation (4 days prior to our check-in date). They ended up charging $126 the day we had originally reserved to check-in even though we spoke to them 4 days prior when we canceled. When my husband called them to... More 

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Georgia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

We stayed here April 2015 in a King room 308. Check in was quick. Our second day we had a stink bug in our room. The third day we noticed a bug, which looked to us like a bed bug, on the bed sheets. We notified the front and waited 15+ minutes for a manager to return a call, but... More 

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Greenwood, Indiana, United States
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I have stayed at many Comfort Inns over the years although it has been a while, so perhaps my expectations were too high but...upon check-in I was told not to use one of the side doors because it was broken. When we got on the elevator we weren't sure if it was going to make it to the second floor... More 

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Oak Lawn, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is nice and clean people are great. The only thing is the location. Its not near any good restaurants. But thats a different story. The hotel is great. Rooms are very roomy as is the bathroom. Really nothing bad i can write about it. Breakfast, though not huge, was great as well.

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for the kind words regarding our property. That's why we are known as the "Scenic City". I hope you had some time to cruise up to Lookout Mountain and see some of the great views of the Tennessee Valley. I'm glad you found your stay to be comfortable and our rooms to be spacious. We want all of... More 

West Lafayette, Indiana
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My sister thought that this hotel would be great since it's close to the mountain. It's in a good enough location, but the view isn't anything stunning. Still, it was cheap and did what it needed to do. The parking lot shared with the hotel next door is horrible. I know there's not anything that can be done about that,... More 

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for your review of our property. We are happy that you enjoyed our rooms especially our air conditioners. We try to provide enough variety to appeal to all of our guests in our breakfast and I want to apologize that it did not meet your expectations. We want all of our guests to experience the great things our... More 

Orem, Utah
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for just one night, as we were traveling across the country. We felt that this hotel was a little older than some we stayed at, but it was clean and comfortable. The people at the front desk were friendly and helpful, and we enjoyed the breakfast, feeling that it was better than at some other Comfort Suites... More 

Was this review helpful? Yes 1
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for taking the time to give us a review on Trip Advisor! Thank you for your business and choosing our property for your stay. Its good to hear that your room met all of your expectations. I am glad that you did not experience any noise from the freeway. I too feel like improvements could be made here... More 

Kansas City, Missouri
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped in on the way to Orlando. It was our first time staying here. The hotel was nice, front desk staff were friendly and got us checked in quickly. Room was clean, beds comfortable and shower hot with adequate pressure. The price was reasonable. The only thing really to note was the breakfast experience was not all that good.... More 

Was this review helpful? Yes 1
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for choosing our property for your stay while traveling through our area. Thank you for the compliment regarding our front desk team member and our rooms being clean. We want all of our guests to have a great experience, especially relating to service and cleanliness. I appreciate the feedback regarding our breakfast attendant. Typically we have great reviews... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was a little warm when we first entered it, but not too bad. The room was very clean, bathroom was very clean. Location was very near the highway we needed to get on in the am, but noise was not bad at all. Desk guy was friendly enough for giving directions to nearby places for eating. Could smell... More 

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Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for the kind words regarding your stay. The reason for the pool being closed may have been if it was after 11 pm or generally you have to use your room key to enter it. I hope this was not an inconvenience for you. We're glad you were able to stop and get a good nights rest to... More 

Jackson, Georgia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 28, 2015

My husband, daughter, and I spent the nights May 26 & 27th at the Comfort Inn and Suites Lookout Mountain. We found check in and check out to be quick and efficient. Our room was clean and quiet both nights. The beds were comfortable and conducive for a restful night. The indoor pool was nice and convenient with towels provided... More 

Was this review helpful? Yes
Hasu P, Manager at Comfort Inn & Suites Lookout Mountain, responded to this review

Thank you for choosing our property for your stay while visiting Chattanooga. We are so glad that you had a great stay. We are very fortunate to be in such a beautiful area of Tennessee. We hope you managed some time to take in some of the views from Lookout Mountain, and visit some of our great attractions. We want... More 

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