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All 98 Chattanooga hotels

Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall

2.5 of 5 Hotel   |   7051 McCucheon Road, Chattanooga, TN 37421
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Ranked #28 of 98 Hotels in Chattanooga
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 14, 2014
Dennis M Montgomery
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228 reviews from our community

Traveler rating
    122
    56
    26
    15
    9
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102
47
11
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall
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Montgomery
Top Contributor
76 reviews 76 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 14, 2014

I have stayed at this motel several times and it always is dependable, reasonably priced, clean and comfortable. Very good breakfast and staff is generally friendly. A little difficult to locate the first time but is tucked away and quiet.

Was this review helpful? Yes
Rene B, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Dear Dennis M, Thank you from the Country Inn & Suites Chattanooga Hamilton Place for giving us a great review. Hopefully the new signage we are expected to receive will help the visabilty to locat us. More

Memphis, United States
1 review
5 of 5 stars Reviewed October 14, 2014

I found this to be a very good place to stay. The staff was very helpful. The room was clean. The location was very good for my needs. I will stay here again the next time I am in Chattanooga, Tennessee. The staff was very helpful and friendly.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Rene B, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Dear Phyllis L, Thank you so much for the great review, I will share this with the staff to let them know a job well done. I do hope you will use us again the next time your travels bring you back to the Chattanoooga area. More

Cordova, United States
1 review
3 of 5 stars Reviewed October 13, 2014

The hotel room would have been okay if it was clean. Hotel is in a very convenient location that is close to the interstate, dining and shopping. Room was not cleaned daily as expected. The first day the attendant came rushing in late but did not take time to clean. She only brought towels and pulled the covers up on... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Rene B, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Dear Audrey W, I apologize on behalf of the entire staff for the issues you encountered during your stay. I will address the housekeeping issues with my executive housekeeper and will address the housekeepers that did not take care of you while you were here and will get this retified immediately. Sincerely, More

Knoxville, Tennessee
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 11, 2014

Staff was great, a few weirdos staying there but great place to stay especially more than 1 night. Will stay again. Breakfast was good kids enjoyed pool not sure about fitness center........................ .................

Was this review helpful? Yes
Rene B, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Dear Salonjunkie73, Thank you for the great comments. We're glad to know you enjoyed your stay great to hear of your experience and I hope you'll keep us in mind for any future trips to Chattanooga. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2014

This was a very nice place to stay they had very friendly staff on duty all the time the rooms where nice and clean and comfortable as well it was a very nice weekend for my wife and I plus I would recommend this hotel for anyone

Was this review helpful? Yes
Rene B, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Dear Eugene C, Thank you for your recent visit and your feedback. We appreciate your comments, espcially those specific to our staff service levels. I'm glad that you enjoyed your stay with us and your visit to Chattanooga. We'll hopefully see you again in the future if your travels should send you back to the area. More

Knoxville
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 4, 2014

We live in Knoxville (about 1 1/2 hours north of Chattanooga) and found a flight to FLL from CHA to be unbelievably cheaper than here in Knoxville. But the flight left at 6:00 AM, so we wanted to stay somewhere close the night before. Up jumped CI&S at Hamilton Place on our radar (we had used a similar service at... More

Was this review helpful? Yes
Rene B, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Dear Peanutty3, Thank you for the positive feedback you have given us and our hotel! I am so glad to see that you were satisfied during your stay with us. We strive to make sure every guest has a wonderful stay and I am happy to see yours was no exception. I will definitely pass along the kind words you... More

Lehigh Acres, United States
1 review
3 of 5 stars Reviewed October 3, 2014

Bed was uncomfortable and was in need of replacement. Elevator broke down twice while I was there and another person that was there for more than a week said it was a daily occurrence. Bathroom would be better if it had a fan.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Rene B, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Dear Roy K, I apologize for the experience you encountered during your stay with us. I will pass along the issues you mentioned to the appropriate people to ensure the issues are corrected. Thank you for your business. More

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed September 26, 2014

Fantastic Guest Services at a reasonable rate that made me feel right at home. I see a lot of good things taking place at this hotel as I am able to stay there quite frequently because of my job. They have everything that you could ask for at this location and if you need assistance with anything, the staff goes... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Rene B, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Dear DavidP, Thank you for the awesome comments about your stay with us. I am so glad to see that you were satisfied during your stay with us. We strive to make sure every guest has a wonderful stay and I am happy to see yours was no exception. I will definitely pass along the kind words you had to... More

Nashville, United States
1 review
1 of 5 stars Reviewed September 21, 2014

Room was dirty and had roaches. The windows on our ground floor room would not lock. Other peoples hair were on the sheets and pillows. There was a lot of dust on the furniture and lamps in the room. Lumpy beds, very uncomfortable.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Rene B, Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Dear Lella S, On behalf of the staff and myself we truly apologize for the issues you encountered durning your staff. I have shared this information with my executive housekeeper and we working diligently to correct these immediately. We do hope you will try us again and give us an opportunity to make it right with you. More

Gray, Georgia
Contributor
20 reviews 20 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 18, 2014

Again with the overly hard beds at Country Inns. We like CI because they are usually nicer than the average at this rate, but the rock hard beds are about to be my breaking point. Come on, even the cheaper Best Western has pillow tops. Laura at front desk was very helpful and nice after GetARoom totally hosed our reservations.... More

Was this review helpful? Yes 2
Rene B, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Dear Capnlouie, Thank you for the review and your comments are appreciated. I will forward your comments concerning the hard beds to the appropiate person in hopes to get this in the works. Thank you for the great comments about Laura since you mentioned her by name she will receive a certificate of regonition for a job well done. More

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Additional Information about Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall

Address: 7051 McCucheon Road, Chattanooga, TN 37421
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Country Suites By Carlson - Chattanooga At Hamilton Place Mall Hotel Chattanooga
Country Hotel By Carlson
Country Inn Chattanooga

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