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All 95 Chattanooga hotels

Country Suites by Carlson - Chattanooga at Hamilton Place Mall

2.5 of 5 Hotel   |   7051 McCucheon Road, Chattanooga, TN 37421
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Ranked #22 of 95 hotels in Chattanooga
Certificate of Excellence 2013
A recent review
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167 people have reviewed this hotel

Traveler rating
    95
    44
    16
    8
    4
See reviews for
73
37
10
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Rooms were very comfortable and clean. Our suite had a sitting room and bedroom with two TV's. Staff was exceptionally nice. Breakfast in the morning was good, although the breakfast room was small and crowded with customers. Only negative was the pool. Closed both Saturday and Sunday. With my bad back, I was looking forward to the jacuzzi. Would definitely... More

Was this review helpful? Yes
Rene B, General Manager at Country Suites by Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Dear Terry Vaughn, Thank you for the great comments. Please know your safety is our first priortiy and the pool was closed to insure the safety of our guest. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to... More

Dallas, Georgia, United States
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I usually love Country Inn & Suites and I made our reservations online thinking this was a typical Country Inn & Suites. When we checked in, we were impressed by the beautiful lobby in this hotel. However, the guy checking us in told us it was just Country Suites and it was piloted before they decided to make Country Inn... More

Was this review helpful? Yes 1
Rene B, General Manager at Country Suites by Carlson - Chattanooga at Hamilton Place Mall, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed all the issues you encountered during your stay with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate... More

London, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our 3rd stay at this hotel and once again they did not disappoint! My family and I always stay at this hotel when we visit Chattanooga. The hotel is clean and comfortable and the location is convenient to several places. Nice big rooms with a separate sleeping and living room make it the perfect place to stay with... More

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Rene B, General Manager at Country Suites by Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We hope to see you over and over again and even more exceed your expectations each time. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming... More

Cottage Grove, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 16, 2014 via mobile

We stayed here for 3 night. Nice friendly staff. Room was clean and very spacious. We were on the 3rd floor. Every time we walked down the hall to take the stairs to our car the smell of smoking made my eyes water. Not sure if smoking is allowed on all floors or just the one we were on. They... More

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Rene B, General Manager at Country Suites by Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Bobbi S, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. IYes we were giving the hotel and overall cleaning do to the recent renovation of lobby area. Thank you for the feedback about the laundry faciilities i will pass that information on. We... More

Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 4, 2014

This was our second time staying at this hotel. We stayed here last March and again in February/March 2014. Staff is always great. Rooms are nice with comfortable bedding (duvet is a bit scratchy) and pillows. Both times we stayed our room was not cleaned, however we didn't leave until after 11 a.m. Maybe that's why? The problem I had... More

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Rene B, General Manager at Country Suites by Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Thank you for the great review. We apologize about the repairs. When the weather got below 0 back in January we did have some pipes burst. We are in the final stages of repairs to the lobby. It should be complete by March 12th. We have checked to the problem with the pool and the problem has been corrected. We... More

Fort Myers, Florida
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed March 2, 2014

We have stayed here on three other occasions on our way to and from Florida, but this time when we arrived we found that the lobby and check in area were under total renovations because of water damage left by the ice storm the month prior. We were a little shocked when we arrived to find things in such disarray.... More

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Rene B, General Manager at Country Suites by Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Glen Y, Thank you for the review. We apologize about the repairs. When the weather got below 0 back in January we did have some pipes burst. We are in the final stages of repairs to the These were unforeseen events that took place and prolonged the repair process. It will be completed by March 12th. Sincerely, More

1 review
4 of 5 stars Reviewed February 26, 2014 via mobile

We loved the staff. There is renovating being done right now, but we loved our room/suite. Continental braekfast in luded make your own waffles, yogurt, french toast etc...oatmeal and yogurt for gluten free ..awesome! Great coffee! AND security! We also were able to walk to Applebees for a fabulous dinner (glutenfree menu available).All around great experience.

Was this review helpful? Yes
Rene B, General Manager at Country Suites by Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Sara W., Thank you for the great review. We apologize about the repairs. When the weather got below 0 back in January we did have some pipes burst. We are in the final stages of repairs to the lobby. It should be complete by March 12th. Thank you for recognizing and mentioning our staff they strive to make your experience... More

Lake Ozark, Missouri
Top Contributor
62 reviews 62 reviews
54 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 29, 2014

Very nice facility. Clean, great staff, very comfortable and well appointed rooms. I would highly recommend and would definitely return. I wish they would allow pets. I would be able to visit more often.

Was this review helpful? Yes
Rene B, General Manager at Country Suites by Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Dear On the Road Warrior, I'm glad you enjoyed your stay at hotel and thank you for the great review. I apologize that we don't allow pets, i hope this doesnt sway you from not coming back. I will look into some pet options for you if you should contact us in the future to return. Thank you More

Ooltewah, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2014

I highly recommend this hotel for your out of town guests. Our family comes to town for the holidays every year and the whole group was pleased with their stay at the Country Suites. Everyone felt the hotel is great for families, the rooms were clean, the beds were comfortable, and the breakfast was hot. The kids also enjoyed the... More

Was this review helpful? Yes
Rene B, General Manager at Country Suites by Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Lyfe1975 Thank you much for the great review of our hotel. I do hope when your back in our area that will choose us again in the future. Thank You!! More

Toronto, ON
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 21, 2014

What a great stop for the road weary. The hotel is quite new the room we had was very large and comfortable. The beds were great. The evening manger was very friendly. Best of all the hotel has quite a few nice restaurants and bars within a minutes walk. And, you don't have to cross any major streets. The only... More

Was this review helpful? Yes
Rene B, General Manager at Country Suites by Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Thank you for taking the time to complete a review. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! More

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Additional Information about Country Suites by Carlson - Chattanooga at Hamilton Place Mall

Also Known As:
Country Suites By Carlson - Chattanooga At Hamilton Place Mall Hotel Chattanooga
Country Suites By Carlson - Chattanooga At Hamilton Place Mall Hotel
Country Hotel By Carlson
Country Inn Chattanooga
Address: 7051 McCucheon Road, Chattanooga, TN 37421
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Chattanooga
#19 Business Hotel in Chattanooga
#24 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Suites by Carlson - Chattanooga at Hamilton Place Mall 2.5*
Official Description (provided by the hotel):
The Country Suites Chattanooga Hotel at Hamilton Place Mall provides fresh decor, comfortable suites and a welcoming atmosphere for business and leisure travelers alike. Country Suites offers premium amenities like free high-speed Internet access, two pools and a Fitness Center to make guests feel right at home. Our hotel near Chattanooga Metropolitan Airport (CHA) is also convenient to exciting shopping and excellent restaurants, making it the ideal home base for exploring the area.This hotel in Chattanooga is an all-suite property featuring modern décor that makes guests feel comfortable and relaxed. All of our suites feature separate living and sleeping areas, 32" flat-panel HDTV's, large business desks, complimentary high-speed Internet access and more.Our indoor pool and our fitness center will be undergoing renovations beginning July 15, and are expected to be out of service until the end of August. The outdoor pool will be in full service through this time. ... more   less 
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