We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall

Certificate of Excellence
Hotel website
Hotel deals
7051 McCucheon Road, Chattanooga, TN 37421
Special Offer
Book early and Save 15%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall
Professional photos View all
Browse nearby
Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall
Write a Review

291 reviews from our community

Traveler rating
    145
    75
    37
    21
    13
See reviews for
138
57
11
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
  • All months
    (291)
  • Mar-May only
    (80)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (72)
  • Dec-Feb only
    (60)
All months
Lexington, North Carolina
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

I found the hotel very clean and with excellent amenities, and at a fair rate. They are remodeling, so I expect the next time I stay they will earn a five star rating (something I seldom score). The bed was comfortable, the room clean, and it was extremely quiet. I will not hesitate to stay here again.

Was this review helpful? Yes
Knoxville
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here specifically for the park and ride to the airport. The hotel was fine - clean and comfortable. Our issue was with the ride to catch our plane the next morning. We we're told at check in (by the manager) to call the front desk a half hour before we wanted to leave. This was different from the... More 

Was this review helpful? Yes
Rockwood, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago

Couple retreat and was there for Imax special. We were looking for a room with a hot tub and we were familiar where the mall was and this was the perfect place and price reasonable. Loved every minute of it and learned more of Chattanooga. Breakfast was good and lobby beautiful.

Was this review helpful? Yes
Grant F, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Thank you Kim for taking time to review the Country Inns & Suites by Carlson Chattanooga TN at Hamilton Place. Very pleased to hear you enjoyed your stay, and next time you are in the area we hope to see you again...some exciting renovations pending this spring and summer, including the lobby. Until then...Travel Safe! More 

Memphis
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

There's no denying it - the room was large. Our 2 Queen room, including the living/sitting room area, was almost 40'x15'. Unfortunately, that just means there was a lot of room that needed cleaning. The entire place is just badly overdue for a refurbishment. I stay in hotels 40-60 nights/year, and this is the worst domestic hotel I can remember... More 

Was this review helpful? Yes
Grant F, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Thank you for your recent stay, and taking time to review our hotel. A very detailed review has been shared with appropriate department heads so that we can learn through your eyes and share in your experience. As a senior contributor to TripAdvisor we appreciate your comments so that we as a team can continue to grow and develop. As... More 

Madeira Beach, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We used the coupon from the Tennessee book and got a $69.95 rate. Staff was friendly++ and the room was huge and clean. The morning breakfast was average but sufficient. All in all a very pleasant stay.

Was this review helpful? Yes
Grant F, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Thank you Mike for your recent stay, and taking time to review our hotel. Pleased to hear you enjoyed your stay, and those coupons offer a great rate when available. Many exciting changes pending for our hotel, looking forward to a fresh new look. Next time you are in town, we hope to see you again. Until then...Travel Safe! More 

Birmingham, Alabama
1 review
2 of 5 stars Reviewed 2 weeks ago

I booked my family's stay at this hotel over a month before the actual visit. when I booked it, the website didn't say anything about their pools being closed. That is actually the main thing that made me pick this hotel is for the indoor and outdoor pool. When we arrived, both were closed and I never got any notification... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Grant F, General Manager at Country Inn & Suites By Carlson - Chattanooga at Hamilton Place Mall, responded to this review

Thanks Christyn for your recent stay and taking time to review our hotel. Sorry to hear we didn't live up to your expectations, and that the pool was closed during your stay. We are excited for the renovations underway for our hotel, but sadly some of them do impact the guest experience. Next time you are in the area we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (8)
Viewed
Dining (5)
Viewed
Bathroom (2)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (7)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question