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The Chattanoogan

Certificate of Excellence
GreenLeadersGold level
1201 South Broad Street, Chattanooga, TN 37402
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794 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (794)
  • Mar-May only
    (231)
  • Jun-Aug only
    (246)
  • Sep-Nov only
    (156)
  • Dec-Feb only
    (161)
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Ackley, Iowa
1 review
2 of 5 stars Reviewed yesterday NEW

The hotel was nice, and the staff was friendly. But, the beds were very uncomfortable! I feel like I could have slept at a 2 star hotel for half the price with more comfortable beds. At the end of the day the comfort of the hotel is what makes or breaks it for me, and the uncomfortable beds ruined the... More 

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW

Since it's been 10 years since our family last stayed at The Chattanoogan, I half expected the experience wouldn't be as wonderful as it was the first time when the hotel had fewer years on her. Wrong. The Chattanoogan is just as beautiful, just as well-maintained, and just as customer-service oriented. Who would think a major reason for revisiting an... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Wow! It's an honor to receive your compliments. My team truly cares about creating a memorable experience with every guest. Providing superior customer service to each guest every day is our number one priority. We are truly pleased your family enjoyed everything about your recent visit. It would be our pleasure to welcome you and your family back very soon. More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Wonderful experience! We enjoyed the breakfast and touring Chattanooga. Loved the fire pit! The room was clean and comfortable. Would recommend to a friend. The staff was friendly! We enjoyed the riding the electric shuttle one block away for Free!

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We are thrilled that our hotel was able to help you relax and enjoy your mini vacation. We are glad you found our location convenient and easy to access Chattanooga's free electric shuttle that can take you around Downtown to the many local attractions and restaurants. Thank you, for the kind mention of our friendly... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We found this hotel on trip advisor and so glad we did! It was very nice! Stayed in a newly remodeled room and beds were very comfortable. All the staff was so accommodating and helpful! Had the breakfast buffet and it was great also! Wish we could have stayed more than one night!

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for sharing about your stay at The Chattanoogan Hotel, we’re so glad you found our location convenient, staff friendly and amenities pleasing. It is important that our guests consider staying with us to be a value which is why we are proud to offer a number of specials and packages on our website. We invite you check out... More 

5 of 5 stars Reviewed 1 week ago

The Chattanoogan's meeting facilities are perfectly set up, and it is so helpful to have everything we need already provided in the meeting package. I would absolutely recommend The Chattanoogan to meeting/conference planners.

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We are thrilled that your conference experience was to your expectations. I agree that our meeting package is unlike any other in the city. We strive for the perfect combination of the best possible experience for your colleagues along with the ease of one stop planning. Your recommendations and endorsements are the highest compliment. We... More 

Smyrna, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

This is a beautiful property. It is easy to get to and it is centrally located in Chattanooga. The staff is great and I truly enjoyed my stay. I was here on business and I definitely be back for a personal stay.

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We appreciate that you took the time to share your feedback. I appreciate the kind words about my team. We certainly hope to welcome you back during your next business or leisure trip to Chattanooga. More 

Lake Mary, Florida, United States
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We were here for a conference and stayed at the Chattanoogan because of it's location. The rooms were comfortable, location was close (within 1.5 miles) to everything, and the hotel bar (The Foundry) was great with a great happy hour! The thing that stood out the most though was the staff. Everyone we encountered and had to interact with was... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We are very happy that you enjoyed your stay with us; I appreciate the kind words about my team. Providing Superb service is our goal every day to every guest. Our Broad Street Grille strives to deliver fresh, local, and superior quality food and attentive service and we are sorry if this was not the... More 

5 of 5 stars Reviewed 1 week ago

The staff was helpful and welcoming. The check in and check out process was quick and smooth. The room was clean and the bathroom was spotless. I enjoyed my stay at this hotel. The hotel is located in pleasant part of town and entertainment was easily accessible.

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. I appreciate the kind words about our hotel! I know you have many options, and I am glad you chose us. We are proud to have been able to help you enjoy our area. We hope to see you again soon! More 

Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

The staff at the Chattanoogan did everything they could to assure that our school reunion went well. They provided us with their expertise and southern hospitality to insure that the attendees had an enjoyable time.

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your review. We’re appreciate that you shared your appreciation for our facilities and the friendliness of our staff. It is a real treat to learn how much you enjoyed the accommodations and amenities you experienced at our hotel during your reunion. We are glad to hear that our staff was always available to deliver top-notch service and... More 

Gallatin, Tennessee, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second time to stay at this hotel and neither time have I been disappointed. It has the high end quality without the high end cost. Some of the friendliest and accomodating staff I have ever encountered at any hotel. Room was spacious and very clean and updated. This trip was a work related trip and I do... More 

Was this review helpful? Yes 1
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your review. To know that you continue to come back again and again means a great deal to us. We are glad that you and your colleagues enjoyed the conference. The Chattanoogan offers many options and amenities that will suit the needs of every traveler. Thank you for the mentioning the great customer service you received by... More 

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