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The Chattanoogan

Certificate of Excellence
GreenLeadersGold level
1201 South Broad Street, Chattanooga, TN 37402
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1 room 1 guest
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819 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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Roanoke, West Virginia
2 reviews
5 of 5 stars Reviewed yesterday NEW

For a downtown property, I was concerned about traffic noise and sirens. There weren't either. Room was clean, beds comfortable, with a cheery atmosphere. Fire pit was very cozy. Staff very friendly and helpful.

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Imperial, Missouri
Level Contributor
142 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was staying in Chattanooga for three days for work and opted to stay here instead of a different chain due to a huge price difference. I had stayed before and was not disappointed. The staff (inside and out) always greeted me when I came and went. I felt very welcome. I only used the room and the parking garage,... More 

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Sevierville, Tennessee
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First time staying at The Chattanoogan and we would return. Booked via Hotwire and very happy with the rate and the relative value. Didn't try the onsite restaurant and we don't drink so I can't review the bar but the room was very clean and comfortable. The service was also excellent and the location isn't bad either!

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for sharing about your stay at The Chattanoogan Hotel, we’re so glad you found our location convenient. It is important that our guests consider staying with us to be a value which is why we are proud to offer a number of specials and packages on our website and other 3rd party websites. We invite you to become... More 

Level Contributor
72 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

While I didn't have time to take advantage of all the facilities, the Chattanoogan met or exceeded every one of my highest standards: super cushy comfy bed, luxurious, sumptuous bedding, good water pressure and heat in shower, nice amenities (Gilcrist), plush towels, black out curtains, in room coffee, free wifi, NYT available upon request, fitness room, indoor pool, outdoor sun... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your detailed review and describing your stay as perfection. We’re so glad you had a pleasant stay filled with friendly service at The Chattanoogan hotel. It is great that you enjoyed our location, on-site dining options as well as our hotel amenities. Happy travels, we hope to welcome you back for a return stay soon. More 

Warner Robins, Georgia
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked this room at the last minute on our way home after a long drive. The good reviews were mostly on par. We did arrive rather late, after 9 PM, and were disappointed that we were unable to get the ice cream we tried to order from room service. Even though the menu stated that room service didn't shut... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

We greatly appreciate that you took the time to share your feedback. We are disappointed to read that your recent stay did not impress you in every way, please accept our sincere apologies for any inconveniences you may have experienced during your visit. We will share your comments with our entire food and beverage team to make certain we continue... More 

Chattanooga, Tennessee
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Chattanoogan is a right-sized, well-run facility for travelers, diners and meeting planners. As a local, I often eat lunch or breakfast there and have even stayed there overnight with my family for the odd "staycation." The location offers more peace and quiet than the Aquarium district, and you're a lot closer to the up-and-coming Southside area.

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your review. Thank you, for recognizing the benefits of our location and that we strive to make every event and experience for our guest to be flawless. We appreciate that as a local you support our hotel for various activities and events. If you have not tried it; I suggest our Champagne Sunday Brunch. It is truly... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

As a frequent business traveler I generally stay at one of the national chains. For this trip I thought I'd try some of the local flavor and chose The Chattanoogan. The best choice I've made in years! This hotel is incredible. A beautiful setting, excellent food options, and the staff are amazing. When my travels (business or personal) take me... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. Thank you choosing The Chattanoogan hotel during your most recent visit to Chattanooga. It is just great to hear that the service and accommodations you experienced at the hotel met your expectations and our location made it convenient for your travels in the area. Since you will be a frequent quest please be sure to... More 

Exeter, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Strange hotel and my experience goes against a lot of reviews so it may have been down to the time I visited. It is a massive hotel complex about a mile from downtown but was like a ghost hotel. The public areas are big but dark and a bit soul less and the rooms small. The hotel was clean, the... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for taking the time to write your review. We are truly disappointed to read that your recent stay did not impress you in every way, please accept our sincere apologies for any inconveniences you experienced in our gym during your visit. We will share your comments with our entire team to make certain we continue to provide clean... More 

Rolling Fork, Mississippi
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The Chattannogan is so much more than a hotel. The hotel itself is very comfortable and has the best guest service. The front entrance has a park-like setting. Old trees, pathways, firepit ... and always friendly employees to greet you at the door. The lobby is almost like a small town in itself - with lots to offer right on... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We know that you have many lodging options and it is an honor that The Chattanoogan is your only choice. We greatly appreciate that you took the time to provide such detailed feedback.To read that you completely enjoyed your visit from the moment you arrived in town to when you departed means a great deal... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Came to town for the USWNT Victory Tour. Started our trip out at another hotel (to get points) and ended up leaving that one early and switching to the Chattanoogan. This was our second stay at this hotel. Friendly staff, updated, super clean! Will stay here again!

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We are thrilled that you love our hotel. Now that The Chattanoogan hotel has a loyalty program we hope you will stay with us every time you come to Chattanooga. Thank you, for the kind mention of our friendly staff and clean rooms. We look forward to you staying with us again soon. More 

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