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All 95 Chattanooga hotels

The Chattanoogan

3.5 of 5 Hotel   |   1201 South Broad Street, Chattanooga, TN 37402
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The Chattanoogan
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78%
Ranked #14 of 95 hotels in Chattanooga
Certificate of Excellence 2013
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
Ricky768 Florence, Alabama
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500 people have reviewed this hotel

Traveler rating
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124
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Florence, Alabama
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a great place to stay but the food is expensive. However, it is outstanding but be prepared for the expense. If you can afford it, eat at the chef's table for a great experience. The hotel service is outstanding and the rooms are decorated with a modern touch. The bar is great and has billiard tables and other... More

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1 review
4 of 5 stars Reviewed 3 days ago NEW

I would give 5 stars however there was no fridge 😔 other than that the staff was great, the room was great. The hot tub/pool was great. Ordered more towels and they arrived within minutes forgot about our do not disturb sign and they called first instead of disturbing.

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TomCupo1, General Manager at The Chattanoogan, responded to this review

While we are glad to read that you enjoyed aspects of your stay, it is truly disheartening that your visit fell short of the expectations you had of our hotel. We regret if any aspect of your room was amiss and wish you had alerted us while onsite. If you had alereted the front desk arragements could have been made... More

Chicago
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Let's face it, this is a large, corporate hotel with cookie cutter elegance. That said, it hits what it strives to do. The hotel and our room is modern, well appointed, good size, and clean. At the $100+ per night that we spent, it was a fine value. Probably it is exactly what many groups and more budget travelers are... More

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for taking the time to review our hotel and for your candor. Your comments will be shared with our entire team to make certain that our staff is committed to delivering top-notch service to our valued guests, which has always been our number one priority. It is clear we missed chances to make your stay a truly memorable... More

Media, Pennsylvania, United States
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When you enter the lobby, you feel you are entering a special hotel. Rocking chairs and a fire place greet you. The rooms are well appointed and comfortable. A shuttle takes you to the river front which is a moderate distance away. It was disappointing that the coffee shop was closed on Saturday. I would definitely stay at this nice... More

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for providing such detailed feedback from your recent visit. It is a delight to read that you enjoyed a nice stay at the Chattanoogan hotel and that your experience could inspire a return visit in the future. Our staff is always happy to assist our valued guests and we’re delighted your stay reflected this. We’re glad you experienced... More

Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The service was fine with plenty of helpful employees around. I was in room 427 which is near the elevators which normally doesn't bother me however the Chattanoogan has paper thin doors that transmit sound readily. I heard people milling about and chatting in the hallway until after midnight. There is a distinct lack of power sources in the room... More

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TomCupo1, General Manager at The Chattanoogan, responded to this review

We’re thankful that you shared your appreciation for the friendliness of our staff. We deeply regret if you experienced anything less than our best service. Our dining staff strives to deliver attentive service and we are sorry if this was not the case for you. We will be certain to share your thoughts with our entire team so that we... More

Knoxville, Tennessee
1 review
3 of 5 stars Reviewed 1 week ago via mobile

The Chattanoogan does not honor reservations from Expedia and other third parties when special requests (such as king bed) are made. You get whatever is left over. And they are not pleasant in telling you this after the fact.

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your candid review. We take all comments to heart; it unacceptable that we did honor your request for a king room. We will share your comments with our staff so that we can better improve the guest experience. Again, our apologies that we missed a key opportunity to make your stay the... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at The Chattanoogan for Spring Break 2014. The hotel is beautiful and the Staff is outstanding!!! Will definitely stay here again. It’s not exactly downtown, but you can catch a Free shuttle that will take you there. The only complaint I have is the hotel rooms are little small for 4 people (2 adults and 2 kids under 8)... More

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for taking the time to write a review. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. We were thrilled to be a place where you could relax and enjoy yourself. We are glad you found the location of our hotel convenient with easy access to the downtown attractions via the... More

2 reviews
3 of 5 stars Reviewed 1 week ago

Beautiful hotel and great location, for all the great things you could do with the family in town. "BUT" terrible customer service. In specific Front Desk, Bar and BSG restaurant. Corporate should really take it looked at that. On my opinion the employes dont looked HAPPY in the work environment.

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your candid review. We are disappointed to read that your recent stay did not impress you in every way, please accept our sincere apologies for any inconveniences you may have experienced during your visit. We will share your comments with our entire team to make certain we continue to improve and provide... More

Lawrenceville, Georgia
Top Contributor
57 reviews 57 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to take a couple of days away from home for Spring Break. The Chattanoogan is a beautiful hotel. The staff from Valet to Front Desk to Housekeeping provided excellent service. Although the hotel is not within walking distance to the main attractions, it is just a block from the free shuttle service that will take you downtown. We... More

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TomCupo1, General Manager at The Chattanoogan, responded to this review

We appreciate your taking the time to respond to our survey. We’re so glad you had a pleasant stay filled with friendly service at The Chattanoogan hotel. It was our absolute pleasure to welcome you during your recent getaway to Chattanooga. We are so glad you found our location convenient to the area attractions and restaurants. Your kind mention of... More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I traveled to Chattanooga from Atlanta with my 3 kids (ages 5, 5 & 4) for spring break. I wanted to be relatively close to home and be able to drive as it was a first road trip and without my husband. Picked the Chattanoogan via Hotwire as I wanted a hotel above 3 stars and this one is a... More

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your review and for referring to our hotel as "Fabulous!!" It was our pleasure to welcome you and your family to our hotel during your recent vacation to Chattanooga. We’re happy to read that our convenient location made it easy to explore the numerous attractions. We appreciate your helpful feedback and will share your comments with our... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(10)
  • Parking garage(4)
  • Breakfast buffet(4)

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Chattanooga
#3 Business Hotel in Chattanooga
#8 Family Hotel in Chattanooga
#15 Romantic Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Chattanoogan 3.5*
Official Description (provided by the hotel):
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 
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Also Known As:
The Chattanoogan Hotel Chattanooga
The Chattanoogan Hotel
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga

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