We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 92 Chattanooga hotels »

The Chattanoogan

3.5 of 5
1201 South Broad Street, Chattanooga, TN 37402
The Chattanoogan
Ranked #13 of 92 hotels in Chattanooga
4.0 of 5 stars 226 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

226 reviews from our community

What travelers say about this hotel
  • Very nice(13)
  • Parking garage(6)
  • Hotel staff(5)
  • Room service(4)
  • Gift shop(3)
  • Downtown area(3)
  • Breakfast buffet(3)
Traveler rating
    96
    64
    30
    17
    19
Only show reviews for Family (61) | Couples (71) | Business (46)
Date Rating
1 review
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed May 28, 2012 NEW via mobile

Started off having to move from our first dirty room to our final dirty room. Sheets had PLENTY of other peoples hair and dirt I am assuming from someones feet. The "4 star" pool is a whopping 3 ft deep and maybe 5 ft wide. We were given free breakfast vouchers and I would have rather had pop tarts. The... More

Was this review helpful? Yes
Atlanta, Georgia
2 reviews
1 of 5 stars Reviewed May 27, 2012 NEW

No wi-fi. Beds are terrible and squeaky and had the wonderful experience of having our toilet repaired at 11:30 pm. Hotel graciously offered to comp our parking! Never again!

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 27, 2012 NEW via mobile
1
person found this review helpful

From the moment we pulled up, the hotel staff was friendly and helpful. The rooms were clean and comfortable, and the restaurants were very nice. The hotel felt a little off the beaten path, but we enjoyed walking around and the city and exploring.

Was this review helpful? Yes
See 2 more reviews by NTaylor81 for Chattanooga
Killen, Alabama
1 review
1 of 5 stars Reviewed May 27, 2012 NEW

Stayed night of May 26 2012. Wannted queen bed given two full size. The mattresses were very lumpy and uncomfortable. Prepaid for breakfast. Food was pretty good. Service was lousy. Waiters all around us but could not get drink service. Finally went to hostess station. Finally someone brought me orange juice (I ordered apple) andy instant Decaf coffee which was... More

Was this review helpful? Yes
Metropolis, Illinois, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 27, 2012 NEW

The Chattanoogan is a very attractive hotel about 5 blocks from the thriving downtown area. The first night we were there they were doing some boiler repairs and we were greeted with a letter from the manager explaining that hot water would be unavailable from 11pm to 5am. The letter said if this was unacceptable that they would help you... More

Was this review helpful? Yes
maesmom
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 26, 2012 NEW

We stayed two nights- first trip to Chattanooga. The hotel has a lovely lobby but that's pretty much it. Our room itself had newer furniture but already pieces were damaged. The bathroom was functional but I was disappointed by the water pressure. The dining are is average and I was hoping for lovely. Staff are diligent but not particularly gracious.... More

Was this review helpful? Yes
Hernando, Mississippi
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 21, 2012

My stay at this hotel was excellent. Very good customer service. If I travel back to Chattanooga, this is the hotel I would choose for my stay.

Was this review helpful? Yes
See 3 more reviews by Ginia H for Chattanooga
NJ
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2012

A hotel I would go back to again. Close to everything Friendly staff. Broad Street Grille is inside Hotel and should be visited, dinners are exceptional.

Was this review helpful? Yes
See 4 more reviews by LINDI611 for Chattanooga
LauraBatchelor, Manager at The Chattanoogan, responded to this review
May 18, 2012

Thank you for relaying your compliments on the friendly service you received during your stay. Your comments will be passed on to our Executive Chef and Restaurant Manager, they will be happy to hear how much you enjoyed dinner in the Broad Street Grille. Laura Batchelor Director of Operations More

Atlanta
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2012

We stayed at The Chattanoogan for two nights. A very nice hotel and friendly staff from housekeeping to front desk. The young lady in the Gift Shop/Spa area was so sweet and knowledgeable about the products. We had a late breakfast and the omelets were made with farm fresh ingredients and were absolutely phenomenal!!! The Foundry was packed due to... More

Was this review helpful? Yes
See 2 more reviews by YBS46 for Chattanooga
LauraBatchelor, Manager at The Chattanoogan, responded to this review
May 18, 2012

Thank you for taking the time to share your experience with our hotel on Trip Advisor! We’re so glad you enjoyed your stay with us and enjoyed the omelets, they are my favorite as well. I will make our Director of Facilities aware of the water issue so we can look into it. For future stays I want you to... More

Charlotte, North Carolina
1 review
2 of 5 stars Reviewed May 14, 2012

When my boyfriend and I arrived it was not clear where to park our car to unload and the attendant just gave us an unfriendly look without offering to tell us. We did not want to valet, but it was obvious that the hotel really wanted us to. We were asked by the attendants if we were valeting about 5... More

Was this review helpful? Yes
LauraBatchelor, Manager at The Chattanoogan, responded to this review
May 18, 2012

Thank you for taking the time to write your review. I do apologize for any inconvenience the hotel staff services has caused you and I assure you we read all of the reviews and the comments we write are heartfelt. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate... More

Still looking for a hotel?
Highly rated hotels in Chattanooga
Trendy
Doubletree Hotel Chattanooga
Doubletree Hotel Chattanooga 4.5 of 5 stars 169 reviews
Romantic
Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
Fairfield Inn & Suites Chattanoo... 4.5 of 5 stars 102 reviews
Good for business
Hilton Garden Inn Chattanooga Downtown
Hilton Garden Inn Chattanooga Do... 4.0 of 5 stars 139 reviews
Great value
Wingate by Wyndham Chattanooga
Wingate by Wyndham Chattanooga 4.5 of 5 stars 49 reviews
(\ ABS:HotelCheckRates-d97779?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d1469383?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d224466?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d105286?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Chattanooga hotels
Hampton Inn & Suites Chattanooga... 4.5 of 5 stars 77 reviews Staybridge Suites Chattanooga Do... 4.5 of 5 stars 153 reviews Residence Inn Chattanooga near H... 4.5 of 5 stars 79 reviews Sheraton Read House Hotel 4.0 of 5 stars 336 reviews
(\ ABS:HotelCheckRates-d1961559?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d281765?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d1416456?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d97805?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 92 hotels in Chattanooga, ranked by popularity

Been to The Chattanoogan? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Chattanoogan

  • Chattanoogan Hotel Chattanooga
  • Chattanoogan Chattanooga
Address: 1201 South Broad Street, Chattanooga, TN 37402
Price Range: $$

Owners: What's your side of the story?

If you own or manage The Chattanoogan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Chattanoogan
Show the lowest price for this hotel (from our partners)
Show Prices