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All 95 Chattanooga hotels

The Chattanoogan

3.5 of 5 Hotel   |   1201 South Broad Street, Chattanooga, TN 37402
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The Chattanoogan
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79%
Ranked #12 of 95 hotels in Chattanooga
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 days ago
Kimberly S Calhoun, Georgia
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  • Reviews (577)
  • Photos (85)
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  • Room tips (116)
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577 people have reviewed this hotel

Traveler rating
    295
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
1 review
2 of 5 stars Reviewed 2 days ago NEW

Situated well, good amenities. Accommodation disappointing. Asked for king size bed. Two standard only available. No breakfast included in high price. Charge in room for bottled water. TV kept blacking out. Car parking charged for. Spa facilities expensive (double than for similar service outside). Air conditioning was loud/ kept us awake. $200 extra deducted without notice for any extras that... More

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your candid review. We must apologize that your experience was not positive in every way. My apologies that your request for a King room was not accommodated. The Chattanoogan strives to accommodate all requests but typically what you are able to book is the room type that you will receive. In regards to fees held; like most... More

Calhoun, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Chattanoogan is a beautiful hotel with impressive amenities. The staff was very friendly and helpful, and suggested some neat activities going on in town. The front desk host gave us the name and number of a cab driver/company and he was a lot of fun (ask for Chris at National - only $3 per person for anywhere in the... More

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write such a detailed review. It was our pleasure to welcome you to The Chattanoogan hotel during your recent stay in Chattanooga. We’re happy to read that our convenient location made it easy to explore the numerous attractions nearby. We appreciate your helpful feedback and will share your comments with our team in... More

Fort Myers, Fl
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We picked this hotel because we got a great rate due to a conference we were attending. When I booked the reservation on line, they gave you an opportunity to pre-book enhancements to your stay, such as breakfast, valet parking, etc. at a slight discount. This meant that everything was set once I arrived. The hotel staff was friendly and... More

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for sharing about your stay at The Chattanoogan hotel, we’re so glad you found our location convenient and amenities pleasing. It is important that our guests consider staying with us to be a value which is why we are proud to offer a number of specials and packages on our website. We hope to see you soon! More

Chicago/Cheyenne
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We checked in late (9pm) due to I-75 weather issues coming via Cincy. Staff were all fanatastic. Urban Stack, a block walk away, was a fun urban burger-themed restaurant that was a fun shake-up to 2 wks of hotel life. Chattanooga's downtown is very fun (been there before about 10 yrs ago) and the hotel is a wonderful addition to... More

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your detailed review of your experience and the wonderful area that surrounds the hotel. I appreciate the kind words about our hotel! I know you have many options, and I am glad you chose us. Should your travels bring you back to the area, and we certainly hope they do, we would love the opportunity to welcome... More

Loveland, Ohio
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We were pleasantly surprised by the friendliness of the staff... walking distance to all of the desirable places in town.. covered self-parking... clean..modern... easy to access the ammenities,,, We absolutely stay there when we visit again...

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TomCupo1, General Manager at The Chattanoogan, responded to this review

We appreciate the kind words about the Staff and Facilities. My Team truly cares about helping create a memorable time here in Chattanooga. We’re so glad you got to explore the great Chattanooga attractions nearby and felt that our hotel exceeded your expectations. We look forward to seeing you again on your next visit! More

Marion, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Although our stay at The Chattanoogan began with a rocky start due to reservation issues, Helen, the desk manager, went above and beyond to ensure that our stay was most enjoyable. The entire hotel staff (bar, restaurant, and front desk) were extremely kind. Thanks to Christy, Greg, and Mr. Henry for excellent service. The food at the Broad Street Grille... More

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write a review. A belated Happy Anniversary, thank you for sharing that time with us. I am glad Helen was able to overcome the initial obstacle and make your stay enjoyable. Thank you for mentioning so many of our staff by name. The team we have at this hotel is what makes it... More

Mt. Laurel, New Jersey
Contributor
20 reviews 20 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at The Chattanoogan for four nights in July for a Business Trip. The hotel is very nice - seems very new!!! The part of town that it is in is very quiet - which is nice for a good night's sleep. It is about a mile-ish walk to the river, where all the cool bars and restaurants are. I... More

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your detailed review. Thank you for sharing feedback from your recent stay and conference experience at The Chattanoogan hotel. We’re so glad that you had an excellent experience. It is great to read that you got to enjoy each of our on-site dining options and appreciate your helpful feedback. Thank you for sharing your thoughts on our... More

douglasville, ga
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here in June 2014 for a quick mini-vacation. The hotel is nice and it's a one stop shop place- food, spa, bar, and even a band. The room service was quick as well. The front desk recommended the Brewery and it was on spot and fun and the food was good. Looking forward to coming back for Labor Day... More

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your review. I am glad we could be a place of convenience and relaxation during your recent stay. I am glad you were able to enjoy many of our amenities that we offer. I love that you described us as a One Stop Shop. We strive to have everything for every guest. We hope to welcome you... More

Sardis City, Alabama, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here during our anniversary weekend. From the moment we arrived until the time we left, we were treated wonderfully and kindly. Our accommodations, a king room on the fourth floor, were extremely clean and well-appointed. The bed was amazingly comfortable and had plenty of pillows. There were more than enough towels and washcloths. The coffee... More

Was this review helpful? Yes 1
TomCupo1, General Manager at The Chattanoogan, responded to this review

Your feedback made us smile! We are honored to know that you enjoyed a spectacular romantic get-a-way and we appreciate that you chose The Chattanoogan hotel. We know you have many lodging accommodations in Downtown Chattanooga. Our staff is dedicated to delivering world-class service at every turn, even before our guests arrive, so we’re thrilled this was your experience. Thank... More

Meridian
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Chattanoogan is a wonderful hotel in the perfect location. There is a free shuttle bus within walking distance (1 1/2 blocks) that travels to all of the main downtown attractions. The drive to Ruby Falls, Rock City, and the Incline Railroad is a straight shot from the hotel. Rooms are nicely decorated, comfortable and clean. Rooms do not have... More

Was this review helpful? Yes 1
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your great review and describing our hotel as wonderful. It's great that the location of our property made it easy and convenient for you while you stayed with us. It is also great to hear that the service and accommodations you experienced at The Chattanoogan hotel met your expectations. We will share your comments with our entire... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(10)
  • Parking garage(4)
  • Breakfast buffet(4)

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Chattanoogan 3.5*
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga

85 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Chattanooga #4 Business Hotel in Chattanooga #7 Family Hotel in Chattanooga #14 Romantic Hotel in Chattanooga
Hotel Class
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 
Number of rooms
199

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