We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Chattanoogan

Certificate of Excellence
GreenLeadersGold level
Hotel website
Hotel packages
1201 South Broad Street, Chattanooga, TN 37402
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
The Chattanoogan
Professional photos View all
Browse nearby
The Chattanoogan
The Chattanoogan
The Chattanoogan
Write a Review

727 reviews from our community

Traveler rating
    382
    193
    86
    36
    30
See reviews for
171
227
22
169
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (727)
  • Mar-May only
    (209)
  • Jun-Aug only
    (201)
  • Sep-Nov only
    (156)
  • Dec-Feb only
    (161)
All months
Cookeville, Tennessee
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff was wonderful they made my three year old feel as important as my husband and I was. They are the best hotel I have ever done business with. They even made sure that my daughter blanket was always spread neatly on the foot of her bed and her Miney Mouse was placed on her bed set up with... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for sharing your wonderful story and comments! It is always great to receive detailed feedback from our guests after they have had an opportunity to experience all the nuances we offer. Your comments regarding our amazing staff will be passed along to them, thank you! Our staff is trained to "Be the Difference" and we are grateful to... More 

Roswell, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

As a frequent business traveler and weekly guest at "The Chattanoogan" I am greeting personally by the staff. From the Valet upon arrival to breakfast the following morning at the Broad Street Grill, Everybody knows my name. RW

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for taking the time to write a review. We know that you are a very busy person and always on the road. Knowing that you call our hotel your 2nd home is a great compliment. We are glad that our hotel suits your needs. Thank you, for allowing us to accommodate you during your business travels. We look... More 

Michigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful, new hotel, prefect for a quick family getaway. My husband and I took our two toddlers here last week and loved it! We all know traveling with toddlers can be challenging but this was the perfect setup to keep them happy and entertained. We walked (about 1 mile) to the aquarium and spent a couple hours... More 

Was this review helpful? Yes 1
TomCupo1, General Manager at The Chattanoogan, responded to this review

It was our pleasure to welcome you and your family to our resort during your recent vacation to Chattanooga. We’re happy to read that our convenient location made it easy to explore the numerous restaurants and attractions nearby. We appreciate your helpful feedback and will share your comments with our team. Thank you for providing your thoughts, we hope you’ll... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed one night. Upon arrival check in very easy and fast. We self parked ($8), instead of valet ($14). Staff very knowledgeable about the surrounding restaurants and how to get around. Our room was on the 4th floor with a small view of the surroundings on broad street. Free wifi picked up good from our room. They were sold... More 

Was this review helpful? Yes 1
TomCupo1, General Manager at The Chattanoogan, responded to this review

We appreciate your taking the time to write to Trip advisor. Thank you for the great review! Thank you, for sharing the appreciation for our facilities and the friendliness of our staff. We are thrilled to be a place where you could relax and enjoy yourself. It would be our pleasure to welcome you back next time you’re in town. More 

Shelbyville Tennessee
Contributor
15 reviews 15 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I decided to go with a friend and spend the weekend in Chattanooga to explore the city and also go to the Tennessee Aquarium. We were able to find a really good rate on Hotwire for this hotel so we booked and definitely enjoyed what we experienced. Arriving at the hotel, it was a bit confusing trying to find the... More 

Was this review helpful? Yes 1
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It was our absolute pleasure to welcome you to The Chattanoogan Hotel during your recent getaway to Chattanooga. We’re so glad you got to explore the great attractions and restaurants nearby and felt that our hotel met your expectations. Your kind mention of our guest accommodations, and helpful staff mean a great deal to us.... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

I was on a first date and it was incredible. Brandon made it happen and I cant thank him and the whole staff at the Chattanooga enough! It was very romantic and accommodating! The pool, hot tub, room, and restaurants were all perfect!

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your review. Congratulations on a successful first date! Thank you, for sharing such a special occasion with us. I'm glad that our staff was able to make it a truly memorable experience. The team we have at this hotel is what makes it such a special place. They make all the difference in the stay.There is a... More 

praireiveille, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we enjoyed our stay. Very nice hotel. Would stay there again Nice size rooms. Kids enjoyed the pool. Enjoyed Easter buffet, food was delicious. Within walking distance to places to eat. Felt safe. Had a view of Lookout Moutain

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

It was our absolute pleasure to welcome you to the Chattanoogan Hotel during your recent getaway to Chattanooga. We’re so glad you got to explore the many great attractions nearby and felt that our hotel exceeded your expectations. Your kind mention of our guest accommodations, Easter Sunday brunch and helpful staff mean a great deal to us. Happy travels, we... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Brought my family here on referral from a friend and was very pleased with the atmosphere and very knowledgeable staff who advised us on good local non-chain restaurants(they were spot-on). Really liked the outdoor gas fire pit to wind down int the evenings. Our teenagers loved their stay here as well. I'd say the staff member knowledge, advice, and hospitality... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

It is a real treat to learn that you enjoyed the accommodations and amenities you experienced at The Chattanoogan Hotel during your recent visit. We are very happy that you enjoyed your stay with us; I appreciate the kind words about my team. Providing Superb service is our goal every day, every guest. I am glad you noticed the perks... More 

Lexington, Kentucky
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had very high expectations for this hotel based on the reviews on tripadvisor. Our experience is that it's at about the same level as a Courtyard (Marriott) or similar brand. The good: 1. Check in was easy, and the staff are very polite. 2. The room was clean. 3. The hotel is in a fairly good location downtown. The... More 

Was this review helpful? Yes 1
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your candid review. I'm very sorry to hear that the condition of the guestroom did not exceed your expectations. It is unfortunate that in our downtown area parking is not free. Most downtown parking is owned by Republic or AAA and we have no control on their pricing. I understand that this additional charge can be frustrating.... More 

Roswell, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly, the room was clean and the mattress was perfect, slept like a baby. The valet attendant recommended Urban Stack for dinner, which is within walking distance of the hotel and definitely lived up to the 5-star Yelp review. I had the Gourmet Bacon Cheeseburger and it was the best burger ever! For breakfast, we ate at... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your review. It is great to hear that you enjoyed not only your stay but the many local wonderful restaurants located around us. We are thrilled to be a place where you were able to relax and enjoy yourself. My team truly cares about helping create a memorable time here in Chattanooga. We look forward to seeing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

560 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (111)
Viewed
Bathroom (11)
Viewed
Room/suite (35)
Viewed
Hotel & grounds (30)
Viewed
View from room (5)
Viewed
Dining (5)
Viewed
Pool/beach area (8)
Viewed
Other (17)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (420)
Viewed
Amenities (90)
Viewed
Courtyard Suite (64)
Viewed
Double Deluxe Room (44)
Viewed
King Deluxe Room (42)
Viewed
Restaurants and Bars (28)
Viewed
Other (115)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (6)
Viewed
Dining (6)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (7)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question