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The Chattanoogan

3.5 of 5 1201 South Broad Street, Chattanooga, TN 37402
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Certificate of Excellence 2014
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The Chattanoogan
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The Chattanoogan
The Chattanoogan
The Chattanoogan
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657 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

We travel the world and met family for an overnight. A lovely property with amenities, well located for Chattanooga, and reasonable. I would book this place as opposed to other brand facilities. Service was lovely as well.

Was this review helpful? Yes
Atlanta, Georgia
Top Contributor
83 reviews 83 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here one night with friends. Nice property with average to nice rooms. Clean and good service. Great location to downtown attractions, shopping and dining. Overall, good choice when visiting Chattanooga.

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Rome, Georgia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Spent a weekend here for my 30th birthday. Shortly after arriving a knock on the door with complimentary chocolate covered strawberries (delicious)! The band downstairs (David Anthony & The Groove Machine) at the Foundry were awesome! I danced all night! The bar was covered up so it was great when the cocktail waitress finally came around. I do suggest a... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Belated Happy Birthday!! Thank you for your detailed review. Thank you for highlighting specific team members and especially our Spa. We are glad to hear that your stay was filled with wonderful memories. Please consider liking us on Facebook so that you can keep up with the hotel and special offers. We look forward to having you with us the... More 

Middleton, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

First, I want to give BIG praises to the Chattanoogan for following: Great customer service with efficiency for their valet parking, BIG, warm greeting as we walked through the front doors upon checking in, and it really IS a beautiful hotel - clean and otherwise appears to be well run. The beds were one of the BEST I've ever slept... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your candid review. We must apologize that your experience was not positive in every way. Your comments will be shared with our entire team to make certain that our staff is committed to delivering top-notch service and that our staff communicates to our guest in an appropriate manner; service and creating a memorable experience for our guest... More 

Sarasota Florida
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

having never been to Chattanooga I depended on trip advisor for advice on where to stay. the chattanoogan was not easy to find but once inside we were delighted by the atmosphere. the rooms and especially the bathroom were a little dated but the shower pressure was great. I would have hoped for free waters in the room. I would... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your review. We appreciate the kind words about our staff. You will be pleased to know that we will be renovating our guest rooms throughout the year as occupancy and time allows. These renovations will correct the issues you mentioned in our guest rooms. When you get the chance please come back... More 

Douglasville, Georgia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

I traveled to Chattanooga for my birthday this year, Dec 02-04 2014. I received a great deal via their Cyber Monday special to buy one night get the second night free. I had previously booked through Hotels.com but cancelled when I saw the special the hotel was offering directly through them. I stayed in one of the Mountain view suites... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

A belated Happy Birthday to you!! Thank you, for the detailed review of your stay and picture you contributed. I am glad that we were able to be part of such a special occasion. I glad you appreciated our location and the closeness to major attractions in Chattanooga. Please keep in mind that we do offer a lighter breakfast option... More 

Portage, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I booked the Chattanoogan for my husband's birthday surprise. I was extra fortunate that I booked it on cyber Monday and got an excellent deal - a better price than I could have gotten for a 2-start hotel! I ordered lots of extras: buffet breakfast, combo tickets to the Aquarium/IMax, valet parking and champagne in our room. Upon arrival, the... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

A Belated Happy Birthday!! Thank you, for sharing it with us and for your detailed review. We are delighted that we were able to provide you a hotel where you could relax and celebrate. Thank you, for the kind mention of our helpful front desk staff. I am glad you were able to benefit from one of our packages and... More 

Canton, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of 5 booked a one night stay for quick overnight at The Chattanoogan Hotel. Because we live less than 2 hours from Chattanooga, we generally just visit for the day. However, the Chattanoogan offers many packages - we chose the one that included an overnight stay, breakfast the next morning, and tickets for our family to the Enchanted... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your review. The Chattanoogan is thrilled that we were a part of making some great holiday memories with your family. The Chattanoogan hotel offers values and packages all throughout the year; not just during the holiday. Please continue to check our website or follow us on Facebook. Thank you, for the kind... More 

Cary, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Chattanoogan 3 years prior and loved it so when we decided to return to Chattanooga, it was a no brainer to stay at the Chattanoogan. Much to our disappointment, our stay was disappointing this time. And to preface this review, we have stayed at many hotels during our various trips, but have only ever complained about... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for sharing a detailed review of your recent stay at The Chattanoogan hotel. I apologize for the issues you experienced during your stay. I spoke with our chief engineer, so that he can follow up with the issues in your room. In addition, we have shared your review with the proper departments so that we can provide better... More 

Portland, Maine
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my one-night stay at The Chattanoogan. Though I wasn't in town for long, I spent most of my time either at the hotel or in meetings, so I was able to enjoy the intimate bar, the billiard room, and the morning breakfast buffet. Despite what seemed to be a large conference going on in the hotel, none of... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for sharing a detailed review of your recent business stay at our hotel. Your thoughtful review and high recommendation of The Chattanoogan hotel means a great deal to us -- thank you for sharing your feedback! We certainly hope to welcome you back during your next business or leisure trip to Chattanooga. More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(10)
  • Parking garage(4)
  • Breakfast buffet(4)

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#4 Business Hotel in Chattanooga
#10 Family Hotel in Chattanooga
#12 Romantic Hotel in Chattanooga

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