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The Chattanoogan

Certificate of Excellence
GreenLeadersGold level
1201 South Broad Street, Chattanooga, TN 37402
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1 room 1 guest
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816 Reviews from our TripAdvisor Community

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Traveler rating
    433
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
72 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

While I didn't have time to take advantage of all the facilities, the Chattanoogan met or exceeded every one of my highest standards: super cushy comfy bed, luxurious, sumptuous bedding, good water pressure and heat in shower, nice amenities (Gilcrist), plush towels, black out curtains, in room coffee, free wifi, NYT available upon request, fitness room, indoor pool, outdoor sun... More 

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Warner Robins, Georgia
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked this room at the last minute on our way home after a long drive. The good reviews were mostly on par. We did arrive rather late, after 9 PM, and were disappointed that we were unable to get the ice cream we tried to order from room service. Even though the menu stated that room service didn't shut... More 

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Chattanooga, Tennessee
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Chattanoogan is a right-sized, well-run facility for travelers, diners and meeting planners. As a local, I often eat lunch or breakfast there and have even stayed there overnight with my family for the odd "staycation." The location offers more peace and quiet than the Aquarium district, and you're a lot closer to the up-and-coming Southside area.

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Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

As a frequent business traveler I generally stay at one of the national chains. For this trip I thought I'd try some of the local flavor and chose The Chattanoogan. The best choice I've made in years! This hotel is incredible. A beautiful setting, excellent food options, and the staff are amazing. When my travels (business or personal) take me... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. Thank you choosing The Chattanoogan hotel during your most recent visit to Chattanooga. It is just great to hear that the service and accommodations you experienced at the hotel met your expectations and our location made it convenient for your travels in the area. Since you will be a frequent quest please be sure to... More 

Exeter, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Strange hotel and my experience goes against a lot of reviews so it may have been down to the time I visited. It is a massive hotel complex about a mile from downtown but was like a ghost hotel. The public areas are big but dark and a bit soul less and the rooms small. The hotel was clean, the... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for taking the time to write your review. We are truly disappointed to read that your recent stay did not impress you in every way, please accept our sincere apologies for any inconveniences you experienced in our gym during your visit. We will share your comments with our entire team to make certain we continue to provide clean... More 

Rolling Fork, Mississippi
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The Chattannogan is so much more than a hotel. The hotel itself is very comfortable and has the best guest service. The front entrance has a park-like setting. Old trees, pathways, firepit ... and always friendly employees to greet you at the door. The lobby is almost like a small town in itself - with lots to offer right on... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We know that you have many lodging options and it is an honor that The Chattanoogan is your only choice. We greatly appreciate that you took the time to provide such detailed feedback.To read that you completely enjoyed your visit from the moment you arrived in town to when you departed means a great deal... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Came to town for the USWNT Victory Tour. Started our trip out at another hotel (to get points) and ended up leaving that one early and switching to the Chattanoogan. This was our second stay at this hotel. Friendly staff, updated, super clean! Will stay here again!

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We are thrilled that you love our hotel. Now that The Chattanoogan hotel has a loyalty program we hope you will stay with us every time you come to Chattanooga. Thank you, for the kind mention of our friendly staff and clean rooms. We look forward to you staying with us again soon. More 

1 review
5 of 5 stars Reviewed 1 week ago

Awesome lodgings! A few blocks away from downtown is just right! Bike rental right outside allowing quick access to downtown, the bridge, and the green line. Just a couple of blocks from the "Warehouse" with great shopping and great restaurants! We thought we wanted a "boutique" hotel downtown, but we were wrong. This is an amazing hotel! On the second... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your detailed review and high recommendation of our hotel. It is a real treat to learn how much you enjoyed the accommodations and amenities you experienced at our hotel during your recent visit. We appreciate that the location of our hotel to many surrounding local businesses, restaurants and attractions was one of the highlights of your stay.... More 

TN
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We love to visit Chattanooga, and have stayed at several hotels in the area, and have never been disappointed. Although it seems a little way away from the main eating and shopping areas, it's actually just a 15 minute walk to just about everything you'd want to do. The rooms are nice and spacious, the staff ALL extremely friendly and... More 

Was this review helpful? Yes 1
TomCupo1, General Manager at The Chattanoogan, responded to this review

We appreciate you sharing your experience and are happy to read that you loved The Chattanoogan Hotel. Thank you, for choosing our hotel. We know that you have many lodging options in downtown Chattanooga. Thank you for sharing your appreciation for our facilities, your dining experience and the friendliness of our staff. We were thrilled to be a place where... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is not a chain hotel and it was one of the nicest hotels I have stayed in. Customer services was great as we (two couples with two children) and just called looking for two rooms after leaving another hotel that was not up to par. They were accommodating and the rooms were ready, clean, smelled good, and everything was... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Your thoughtful review and high recommendation of The Chattanoogan Hotel mean a great deal to us -- thank you for sharing your feedback! We are truly pleased your family enjoyed everything about your recent visit, from the helpful staff, amenities and pool area to breakfast in The Broad Street Grille. It is our intent to always provide our guests with... More 

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