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The Chattanoogan

3.5 of 5 1201 South Broad Street, Chattanooga, TN 37402
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Certificate of Excellence 2014
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The Chattanoogan
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693 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clearwater, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars NEW

A very nice hotel with a good restaurant, bar, helpful staff and great convention facilities. Rooms are large, comfortable and quiet. The only drawback is the neighborhood. It wasn't a problem for me because I was there for a meeting in the hotel. The neighborhood is not bad in the sense of being dangerous, just somewhat isolated in the middle... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for sharing feedback from your recent stay and conference experience at The Chattanoogan hotel. We’re so glad that the service our event staff delivered was prompt and attentive while our meeting rooms met your needs. It is great to read that you got to enjoy each of our facility and amenities. We certainly hope to welcome you back... More 

1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Long road trip and needed a place to stay found using an online booking site and was a great find didn't get to enjoy a long stay but would go back and stay to explore Chattanooga They should offer the bar menu in the restaurant after dinner hours Bar was too crowded and loud and we were starving great food... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

It is fantastic to read that you enjoyed a last-minute stop at The Chattanoogan hotel. We are so glad our hotel provided some much needed rest. Thank you, for your suggestions; we will be bringing your comments to the attention of our food and beverage department. Your kind mention of our friendly staff are truly appreciated. We hope to welcome... More 

Burlington, New Jersey
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel was nice, located in a very industrial part of town. My room was a little run down and quite frankly just not what I expected based on the reviews I read (hole in the wall, stain on headboard, broken lamp). There wasn't any sort of view and perhaps the bleak weather is swaying my opinion. Staff was friendly and... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

We apologize that your recent stay did not impress you in every way, please accept our sincere apologies for any inconveniences you may have experienced during your visit. We will share your comments with our entire team to make certain we continue to provide well-appointed accommodations to our valued customers. Thank you, for the kind words about our staff and... More 

Atlanta, GA
Contributor
15 reviews 15 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed one night. friendly front desk good restaurant recommendation within walking..the fire was a definite welcome with an area to sit and enjoy. the king bed was very comfortable and the room was spotless..Biggrst disappointment was no complimentary hot tea and coffee in the lobby. I am not a coffee drinkerand not being able to get hot water for a... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for sharing a detailed review of your recent stay at The Chattanoogan Hotel. While we are delighted that you enjoyed your guest accommodations, we regret that your stay was not up to your expectations. Please accept our sincerest apologies if you experienced anything less than a stellar experience. We have shared your review with our entire team to... More 

Atlanta, Georgia
Contributor
20 reviews 20 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently spent one evening at The Chattanoogan and were very happy with our experience. Upon arrival, we were greeted warmly by the front desk attendant as she checked us in to our third-floor room. The large fireplace in the lobby was a welcomed treat, as it was freezing outside. Our king room was very clean and... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review of The Chattanoogan Hotel and the great tips about our many local dining choices within an easy walk from our hotel. We appreciate that you found our location to be easy and convenient during your stay. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. We are grateful... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay at this hotel several times a year when working in Chattanooga. I always request this hotel, as I love the modern rooms and great service. Well, the nice service at check-in was still there, but the food, and the attitude of the people that work in the dining room, are terrible. Breakfast ends each weekday at 10:30am. I... More 

Was this review helpful? Yes 2
TomCupo1, General Manager at The Chattanoogan, responded to this review

Hearing that your recent stay with us did not meet your expectations based upon your previous visits is very disappointing for us this morning. Hearing that the service of our staff and modern conveniences have keep you coming back was great to hear. It is disheartening to learn this stay fell short of your expectations and for this we wish... More 

Chattanooga, Tennessee
Top Contributor
259 reviews 259 reviews
15 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago

The Chattanoogan is a good place to stay when visiting the Scenic City. I stayed in room 203 which faces west and looks immediately over the roof of an adjacent building and the parking garage. However, look past the parking garage and Lookout Mountain is right there. TIP: For scenic views of the mountains, stay on the west side of... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your detailed review and great tips to our future travelers. Your compliments to our attentive staff and our clean accommodations with great views are very much appreciated. Thank you for your great review of The Chattanoogan Hotel. Nothing pleases us more than to know a guest would definitely return. We hope you do. More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I stay at lots of hotels and this is 1 of the best. Quality room good food friendly efficient staff.i definitely will stay here again its out of main traffic areas but close to everything great water pressure in shower reasonable prices for a high end hotel.

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

To read that you completely enjoyed your visit to The Chattanoogan Hotel from the moment you arrived in town to when you departed means a great deal to us! We’re delighted our staff provided friendly service, thank you for your review. We can’t wait to welcome you back! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Everyone was so nice. We don't always get the luxury to stay somewhere this nice and so its nice to be treated as an equal when we do. We had an issue at breakfast with our package and no one was rude to us they told us Dont worry we will get it figured out for you. We loved the... More 

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for sharing about your stay at The Chattanoogan Hotel, we’re so glad you found our location convenient and amenities pleasing. It is important that our guests consider staying with us to be a value. Our apologies for your issue with breakfast but it sounds like the issue was straightened out quickly. We know you have many options, and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I had a great experience when I stayed there last week. Easy check in -- upgraded me to a king bed. Big, immaculate room. Ordered room service for dinner, and it arrived within 15 minutes. Decent exercise room and other amenities. I plan on many return trips to the Chatanoogan.

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your review. Your compliments of your in-room dining experience and our clean and cozy accommodations are very much appreciated. Thank you for your great review of The Chattanoogan Hotel. Nothing pleases us more than to know a guest would definitely return. We hope you do. More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(10)
  • Breakfast buffet(4)
  • Parking garage(4)

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#5 Business Hotel in Chattanooga
#13 Romantic Hotel in Chattanooga
#14 Family Hotel in Chattanooga

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