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All 95 Chattanooga hotels

The Chattanoogan

3.5 of 5 Hotel   |   1201 South Broad Street, Chattanooga, TN 37402
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The Chattanoogan
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78%
Ranked #12 of 95 hotels in Chattanooga
Certificate of Excellence 2013
GreenLeadersGold level
A recent review
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496 people have reviewed this hotel

Traveler rating
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    64
    31
    24
See reviews for
124
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110
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The service was fine with plenty of helpful employees around. I was in room 427 which is near the elevators which normally doesn't bother me however the Chattanoogan has paper thin doors that transmit sound readily. I heard people milling about and chatting in the hallway until after midnight. There is a distinct lack of power sources in the room... More

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

We’re thankful that you shared your appreciation for the friendliness of our staff. We deeply regret if you experienced anything less than our best service. Our dining staff strives to deliver attentive service and we are sorry if this was not the case for you. We will be certain to share your thoughts with our entire team so that we... More

Knoxville, Tennessee
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

The Chattanoogan does not honor reservations from Expedia and other third parties when special requests (such as king bed) are made. You get whatever is left over. And they are not pleasant in telling you this after the fact.

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your candid review. We take all comments to heart; it unacceptable that we did honor your request for a king room. We will share your comments with our staff so that we can better improve the guest experience. Again, our apologies that we missed a key opportunity to make your stay the... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed at The Chattanoogan for Spring Break 2014. The hotel is beautiful and the Staff is outstanding!!! Will definitely stay here again. It’s not exactly downtown, but you can catch a Free shuttle that will take you there. The only complaint I have is the hotel rooms are little small for 4 people (2 adults and 2 kids under 8)... More

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for taking the time to write a review. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. We were thrilled to be a place where you could relax and enjoy yourself. We are glad you found the location of our hotel convenient with easy access to the downtown attractions via the... More

2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel and great location, for all the great things you could do with the family in town. "BUT" terrible customer service. In specific Front Desk, Bar and BSG restaurant. Corporate should really take it looked at that. On my opinion the employes dont looked HAPPY in the work environment.

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your candid review. We are disappointed to read that your recent stay did not impress you in every way, please accept our sincere apologies for any inconveniences you may have experienced during your visit. We will share your comments with our entire team to make certain we continue to improve and provide... More

Lawrenceville, Georgia
Top Contributor
57 reviews 57 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to take a couple of days away from home for Spring Break. The Chattanoogan is a beautiful hotel. The staff from Valet to Front Desk to Housekeeping provided excellent service. Although the hotel is not within walking distance to the main attractions, it is just a block from the free shuttle service that will take you downtown. We... More

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TomCupo1, General Manager at The Chattanoogan, responded to this review

We appreciate your taking the time to respond to our survey. We’re so glad you had a pleasant stay filled with friendly service at The Chattanoogan hotel. It was our absolute pleasure to welcome you during your recent getaway to Chattanooga. We are so glad you found our location convenient to the area attractions and restaurants. Your kind mention of... More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I traveled to Chattanooga from Atlanta with my 3 kids (ages 5, 5 & 4) for spring break. I wanted to be relatively close to home and be able to drive as it was a first road trip and without my husband. Picked the Chattanoogan via Hotwire as I wanted a hotel above 3 stars and this one is a... More

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your review and for referring to our hotel as "Fabulous!!" It was our pleasure to welcome you and your family to our hotel during your recent vacation to Chattanooga. We’re happy to read that our convenient location made it easy to explore the numerous attractions. We appreciate your helpful feedback and will share your comments with our... More

Acworth, Georgia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I loved the convenience, the grounds, the lobby, the room. The only thing that I felt that could be improved was the mattress. It was comfortable but a little lumpy. I don't know if this was because the mattress pad was lumpy but it was not smooth. The on-site dining was great and there were plenty of choices for us... More

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for taking the time to write your review. Thank you for mentioning our convenient location and the appearance of our hotel. I have shared your comments with the housekeeping department so that they can look into this situation. We apologize for any inconvenience that this might have caused for you during your stay. We look forward to a... More

Estill Springs, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

This was our first time staying at the Chattanoogan Hotel but it will not be our last. The hotel was beautiful, staff was very friendly and helpful, clean rooms and great restaurant. I have already recommend this hotel to friends.

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to review The Chattanoogan. We were thrilled to read your comments. We appreciate that you called our hotel “great!” Thank you, for referring us to your family and friends; that is truly the highest compliment. Please consider liking us on Facebook to keep up with our hotel, specials, and area events. We look forward... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

This is my new favorite hotel in Chattanooga!!!! Friendly staff,clean rooms,and good food! When I was leaving my room,the housekeeping staff were very nice and sincere.The front desk was also very friendly! I highly recommend this fine hotel!

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for describing our hotel as “Awesome.” We are thrilled that you stayed with us and have found a new home when you come to visit Chattanooga. Thank you, for the mention of our staff. Our staff is trained to "Be the Difference" and we are grateful to hear this was your experience. Thank you, for your helpful feedback;... More

Atlanta, Ga
Top Contributor
85 reviews 85 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my third stay at the Chattanoogan Hotel. The entire experience was positive, from arrival, check-in, room quietness and cleanliness, the breakfast buffet, the banquet facilities and food, to check-out. Absolutely an excellent hotel.

Was this review helpful? Yes
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. Thank you, for describing our hotel as excellent. We are very happy that you enjoyed your stay with us; I appreciate the kind words about my team. Providing superb service is our goal every day every guest. Please consider liking us on Facebook. We look forward to seeing you on a return trip! More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(10)
  • Parking garage(4)
  • Breakfast buffet(4)

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Chattanooga
#3 Business Hotel in Chattanooga
#4 Romantic Hotel in Chattanooga
#8 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Chattanoogan 3.5*
Official Description (provided by the hotel):
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 
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Also Known As:
The Chattanoogan Hotel Chattanooga
The Chattanoogan Hotel
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga

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