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The Chattanoogan

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1201 South Broad Street, Chattanooga, TN 37402
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742 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The rooms are nice and neat very well kept and extremely clean. The pool was nice and the sauna and steam was a hit for us as well as the fitness area. However our air conditioner wasn't working properly and the hall was cooler than the room. The full size beds are a tad rough for 2 people to sleep... More 

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Florida
Top Contributor
71 reviews 71 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We love this hotel. It's location is easy to get to off of the highway, there are several restaurants within walking distance, and the staff is always friendly. The rooms are large, clean, and well-appointed. Great value for an upscale hotel. There is often live music downstairs, as well. We will be back next time we are in the area.

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Kennesaw, Georgia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is located off of the "main" streets of downtown Chattanooga; however, it is only a couple of blocks from all of the activity. Easy walk to restaurants, shopping, entertainment, Warehouse Row. Hotel restaurants have Happy Hour (drink/cocktail specials) and the food that we tried was very good! Staff was friendly and welcoming.

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Knoxville, Tennessee
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Sometimes traveling for a conference is tiresome and ho-hum. This hotel hosted a well-planned and well-orchestrated professional conference. If anything about it stood out for me, it was the great food (from hotel catering) at lunch and each break. I was very comfortable in the ballroom set up for attendees with a nice chair and table space for each attendee.... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

It was our absolute pleasure to welcome you to The Chattanoogan hotel during your recent getaway to Chattanooga. Thank you, for your glowing review of your stay during your conference. Our conference team is the best. The entire staff works towards creating and delivering a memorable experience for each and every guest.Thank you for sharing your thoughts on our convenient... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The main reason I wouldn't stay here again is the location. I walked outside to wander around and within 30 seconds was approached by a man asking for money. In one direction, the area looks a bit sketchy. The other direction is where you want to go if you want to explore, but you have to go about a mile... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to review our hotel. I appreciate that you shared your appreciation for our facilities and the friendliness of our staff. I know you have many options, and I am glad you chose us. It is unfortunate that you did not enjoy the Southside area; home to not only attractions such as the Chattanooga Choo-Choo,... More 

Atlanta, Georgia, USA
Top Contributor
131 reviews 131 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Wow, having stayed many other places in Chatt, why didn't we try this one sooner? The staff is great! The rooms are first class. And the common areas are superb. This hotel in other cities is at least $100 more. Can't see how you won't like it.

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TomCupo1, General Manager at The Chattanoogan, responded to this review

It was our absolute pleasure to welcome you to The Chattanoogan hotel during your recent getaway to Chattanooga. We are happy you decided to stay with us; we know that you have many lodging options in Chattanooga and we are thrilled you chose us. We’re so glad you got to explore the great attractions nearby and felt that our hotel... More 

Goodlettsville, Tennessee
Top Contributor
78 reviews 78 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife, son and several other couples stayed at the Chattanoogan Hotel from Thursday May 7th and checked out on Monday May 11th. The occasion was the wedding of our youngest son and he suggested this hotel. It was a perfect stay, which is not common in today's world of many choices. From the very courteous valet staff to the... More 

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TomCupo1, General Manager at The Chattanoogan, responded to this review

Congratulations on your recent wedding at The Chattanoogan hotel! It was a beautiful day and we were so touched to be a part of it. Thank you for providing such detailed feedback from your recent visit. It is a delight to read that you enjoyed a nice stay at the Chattanoogan hotel and that your experience could inspire a return... More 

Inman, SC
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently, the wife and I stayed a night at the Chattanoogan. Great location to walk downtown to restaurants, shopping and Track 29 concerts. Valet greeted us upon arrival and was very attentive and hospitable. I agreed to the valet parking for $14/day, but was a little surprised to be charged for two days even though we were there less than... More 

Was this review helpful? Yes 1
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your candid review and overall impressions of our hotel. We’re thankful that you shared your appreciation for some aspects of our facility and the friendliness of our staff. We regret that your stay was not perfect in every way. Please accept our sincerest apologies if you experienced anything less than stellar service. We have shared your review... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Reservations were easy to make. Emailed confirmation was appreciated. Bell staff greeted us in front of the hotel and are very friendly. Valet parking is almost necessary but a little pricy at $14 a day. Front desk personnel are very professional and made us feel special. The rooms are clean, comfortable and a pleasure to stay in. Safe in the... More 

Was this review helpful? Yes 1
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your review. Thank you, for your candid comments; we apologize that your experience in The Foundry was unpleasant. It was good to hear that you took advantage of our "add-ons" and that you enjoyed our breakfast buffet. Thank you, for your comments regarding our friendly staff and clean, comfortable rooms. We all... More 

detroit
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff, room, city of Chattanooga, location, amenities were all exceptional. We loved our stay in Chattanooga! We walked everywhere we went, enjoyed great dining at City Cafe and Sticky Fingers, went to the walking bridge, slept great and had a beautiful time. We can't wait to come back to the Chattanoogan. Exceptional value and service.

Was this review helpful? Yes 1
TomCupo1, General Manager at The Chattanoogan, responded to this review

Wow, thank you for referring to The Chattanoogan hotel and the city as Exceptional.The hotel embodies an authentic Chattanooga experience found nowhere else in the city. We are glad this was your experience. It is just great to hear that the service and accommodations you experienced at The Chattanoogan Hotel met your expectations and our location made it convenient. Please... More 

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