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All 95 Chattanooga hotels

BEST WESTERN PLUS Arbour Inn & Suites

2.5 of 5 Hotel   |   6710 Ringgold Road, Chattanooga, TN 37412
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84%
Ranked #16 of 95 hotels in Chattanooga
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
jbtrax Denver, Colorado
  • Reviews (244)
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244 people have reviewed this hotel

Traveler rating
    133
    72
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • German first
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English first
Denver, Colorado
1 review
5 of 5 stars Reviewed 6 days ago NEW

The grounds and common areas were clean and well maintained. The room was clean, comfortable and well stocked. It was nice and quiet. They also have a very nice free breakfast in the morning. No, it's not a fancy place, but it was an excellent value for the money.

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South Berwick, Maine
Top Contributor
61 reviews 61 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

What an experience! Arrived with my granddaughter and daughter on our way to college in Florida. We were exhausted, travel weary and wanted a nice comfortable bed. The staff was extremely pleasant, that's it, that's all we got folks. The room looked tired and weary, the bathroom had no tissues, so we used toilet paper to take off make up,... More

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Bethlehem, Connecticut
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We arrived to thinking..is this place open? Or is it part of the abandon buildings on the main rd. The cop on the "look out" right next to the driveway was a clue...sketchy.. The woman at the front desk was very nice and friendly, she defiantly should upgrade elsewhere..anyway, the main lobby seemed nice, but then we were given the... More

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Valhalla, New York
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is fine. The hotel condition is questionable. I was put into a handicap room on the lower floor. Not sure why? I'm not handicapped at all. The hallway was warmer than outside, it smelled and the carpet wasn't in the best shape. The only ice machine that worked was on the 3rd floor. I left with a few... More

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Northport, Alabama
Top Contributor
59 reviews 59 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a good spot if you're passing through on the interstate. I would not recommend this location if you're visiting any downtown spots. The room was spacious, but it overlooked the neighboring RV park. Breakfast options are the standard: scrambled eggs, pancakes (no waffle machine), coffee, and juices. However, I was extremely disappointed in the poor fruit selection.... More

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Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear spericson77, Thank you so much for your review. We sincerely appreciate your feedback regarding the areas that you feel we are excelling as well as areas that may need improvement. We utilize guest feedback as a tool to continual improve our hotel, services, and overall hospitality. I hope that should your travels bring you back to the area, we... More

Hamilton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I can understand dated hotels, but this place takes the cake. If we hadn't arrived so late after an eight hour drive, I would have packed up my wife and two small children and left. I had to skim the pool myself, even after complaining to the staff. Took extra long because the skimmer had a hole in it. Safety... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear Thomas Z, I sincerely apologize that you had this experience. This is not the level of service that we provide to our guests. I hope that your son was not injured badly and I will certainly investigate the issues that you described further. I can understand your frustration and if you could contact me directly at your earliest convenience... More

Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

We held our family reunion at this hotel. The facilities were wonderful and the rooms were clean and comfortable. The staff did everything they could to help us meet the needs of our family members and were key to us having a successful reunion. I would recommend this hotel to any family needing a facility to host their reunion.

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Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear Tammie S, Thank you so much for choosing the Best Western Plus Arbour Inn & Suites for your family reunion! We are so pleased that we could be apart of your special event and we hope to have the opportunity to welcome you back in the near future. Sincerely, Alicia L. Social Media Manager (423) 308-0116 More

New Orleans, Louisiana, United States
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a 2 night stay here. Staff was super. Checking in, we got a free upgrade to a suite when we told them of my hip problem - closer to lobby & breakfast. Then we got up to our room hall, and silly us, tried our key in the wrong room ! Went down to check in, got new keys... More

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Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear Yvonne H, So glad that you enjoyed our spacious 2 room suites. When traveling, it is nice to have a little extra room to spread out! I am pleased that we were able to get your key issue resolved and that the rest of your stay was enjoyable. We are looking forward to welcoming you back and hope to... More

1 review
4 of 5 stars Reviewed 3 weeks ago

Check in was very smooth. There was a family reunion going on and they seemed to be accomodating the party nicely. Staff was very nice. Suite Room was clean and spacious. Breakfast was adequate. Will stay here again if passing through the area.

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear Jill D, Thank you so much for choosing the Best Western Plus Arbour Inn & Suites! We sincerely appreciate your wonderful feedback regarding your stay. We are glad to hear that enjoyed your stay with us and we encourage you to come back soon! Sincerely, Alicia L. Social Media Manager (423) 308-0116 More

The Villages, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

All of the staff at this hotel were pleasant and professional. The hotel lobby and our room were spotless. We stayed in a suite. The Rooms were furnished nicely and had good sized rooms. It was very quiet.

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear Diane Z, Thank you so much for your review! We are so pleased that you enjoyed your stay with us at the Best Western Plus Arbour Inn & Suites and sincerely appreciate the time that you have taken to provide feedback to future travelers regarding your stay. We are thrilled that you enjoyed our spacious 2 room suites as... More

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Additional Information about BEST WESTERN PLUS Arbour Inn & Suites

Address: 6710 Ringgold Road, Chattanooga, TN 37412
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Arbour Inn & Suites 2.5*
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Also Known As:
Comfort Hotel Chattanooga
Comfort Inn Chattanooga
Chattanooga Comfort Inn

65 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Chattanooga #11 Romantic Hotel in Chattanooga #23 Family Hotel in Chattanooga
Hotel Class
Official Description (provided by the hotel)
Welcome to the Best Western Plus, Arbour Inn & Suites, the newest Best Western Plus in the Chattanooga area! Relax in our oversized guest rooms or spacious 2-room suites. Easy interstate access and you are just minutes from all of the attractions Chattanooga has to offer. Start the day with our hot breakfast buffet, relax by the outdoor pool, or stay productive using our free wireless internet or 24-hour business center. ... more   less 
Number of rooms
110

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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