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All 95 Chattanooga hotels

BEST WESTERN PLUS Arbour Inn & Suites

2.5 of 5 Hotel   |   6710 Ringgold Road, Chattanooga, TN 37412
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Ranked #14 of 95 hotels in Chattanooga
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
spericson77 Northport, Alabama
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240 people have reviewed this hotel

Traveler rating
    132
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Northport, Alabama
Top Contributor
59 reviews 59 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a good spot if you're passing through on the interstate. I would not recommend this location if you're visiting any downtown spots. The room was spacious, but it overlooked the neighboring RV park. Breakfast options are the standard: scrambled eggs, pancakes (no waffle machine), coffee, and juices. However, I was extremely disappointed in the poor fruit selection.... More

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear spericson77, Thank you so much for your review. We sincerely appreciate your feedback regarding the areas that you feel we are excelling as well as areas that may need improvement. We utilize guest feedback as a tool to continual improve our hotel, services, and overall hospitality. I hope that should your travels bring you back to the area, we... More

Hamilton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I can understand dated hotels, but this place takes the cake. If we hadn't arrived so late after an eight hour drive, I would have packed up my wife and two small children and left. I had to skim the pool myself, even after complaining to the staff. Took extra long because the skimmer had a hole in it. Safety... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear Thomas Z, I sincerely apologize that you had this experience. This is not the level of service that we provide to our guests. I hope that your son was not injured badly and I will certainly investigate the issues that you described further. I can understand your frustration and if you could contact me directly at your earliest convenience... More

Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

We held our family reunion at this hotel. The facilities were wonderful and the rooms were clean and comfortable. The staff did everything they could to help us meet the needs of our family members and were key to us having a successful reunion. I would recommend this hotel to any family needing a facility to host their reunion.

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear Tammie S, Thank you so much for choosing the Best Western Plus Arbour Inn & Suites for your family reunion! We are so pleased that we could be apart of your special event and we hope to have the opportunity to welcome you back in the near future. Sincerely, Alicia L. Social Media Manager (423) 308-0116 More

New Orleans, Louisiana, United States
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a 2 night stay here. Staff was super. Checking in, we got a free upgrade to a suite when we told them of my hip problem - closer to lobby & breakfast. Then we got up to our room hall, and silly us, tried our key in the wrong room ! Went down to check in, got new keys... More

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear Yvonne H, So glad that you enjoyed our spacious 2 room suites. When traveling, it is nice to have a little extra room to spread out! I am pleased that we were able to get your key issue resolved and that the rest of your stay was enjoyable. We are looking forward to welcoming you back and hope to... More

1 review
4 of 5 stars Reviewed 1 week ago

Check in was very smooth. There was a family reunion going on and they seemed to be accomodating the party nicely. Staff was very nice. Suite Room was clean and spacious. Breakfast was adequate. Will stay here again if passing through the area.

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear Jill D, Thank you so much for choosing the Best Western Plus Arbour Inn & Suites! We sincerely appreciate your wonderful feedback regarding your stay. We are glad to hear that enjoyed your stay with us and we encourage you to come back soon! Sincerely, Alicia L. Social Media Manager (423) 308-0116 More

The Villages, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

All of the staff at this hotel were pleasant and professional. The hotel lobby and our room were spotless. We stayed in a suite. The Rooms were furnished nicely and had good sized rooms. It was very quiet.

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear Diane Z, Thank you so much for your review! We are so pleased that you enjoyed your stay with us at the Best Western Plus Arbour Inn & Suites and sincerely appreciate the time that you have taken to provide feedback to future travelers regarding your stay. We are thrilled that you enjoyed our spacious 2 room suites as... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, spacious room. Nice bathroom and shower. We were just passing through so only stayed 1 night. Beds and pillows were very comfortable, I was impressed. We would definetly would stay again. Only thing we were not very satisfied with was the breakfast. It was pretty gross. The sausage was cold, the eggs were runny, the pancakes were flat and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear J501CLkimm, We appreciate the time that you have taken to provide feedback regarding your stay. We are always pleased when we have the opportunity to hear the voice of our guests. We appreciate the opportunity that you have provided for us to continually improve our guest satisfaction, and will utilize your critique to find ways to improve our breakfast.... More

Protem, Missouri
Top Contributor
60 reviews 60 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The lady at check in, Gini, was very nice. After going to our assigned room on the 3rd floor, we found it had not been cleaned yet. Gini was quick to reassign us a nice room on the lobby level. Room was clean and furnished nicely. They have an outdoor pool although I did not use it. We picked this... More

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear rward307, Thank you so much for your review! We sincerely appreciate the time that you have taken to provide feedback regarding your stay. We appreciate your kind words regarding Gini (a valuable member of our hospitality team) as well as your acknowledgement of the efforts of our entire staff. I hope that should your travels bring you back to... More

Huntsville, Alabama
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel because of previous reviews. We were not disappointed! Amenities were as numerous as other reviewers have stated and we felt everything in hotel description was true. The first night, we had a door slamming neighbor. Since this continued after midnight and we were trying to sleep, we called the front desk. They said they would address... More

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear CCRRJAM, Thank you so much for your review! We are always pleased when we have the opportunity to provide our guests with an exceptional stay. Reading your review not only gives us encouragement, but gives future travelers an understanding of the ways that try to go above and beyond for our guests. I am so pleased that you have... More

Canton Michigan
Top Contributor
111 reviews 111 reviews
22 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Called ahead to reserve a suite for 3 adults. Had a cute room with everything we needed. 2 adults shared the private bedroom and the third adult had a small private area as well. Sofa bed small for an adult and o.k. in comfort. Area was quiet, pool was nice, breakfast was sufficient and grounds were in bloom with crape... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Alicia L, Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear oxengirl, Thank you so much for your review and for choosing the Best Western Plus Arbour Inn & Suites! We are so pleased that we could provide you with the comfort and convenience that you needed after a long day of travels. Our spacious two room suites provide the comforts of home with the luxury and amenities of an... More

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Additional Information about BEST WESTERN PLUS Arbour Inn & Suites

Address: 6710 Ringgold Road, Chattanooga, TN 37412
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Arbour Inn & Suites 2.5*
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Also Known As:
Comfort Hotel Chattanooga
Comfort Inn Chattanooga
Chattanooga Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Chattanooga #11 Romantic Hotel in Chattanooga #19 Family Hotel in Chattanooga
Hotel Class
Official Description (provided by the hotel)
Welcome to the Best Western Plus, Arbour Inn & Suites, the newest Best Western Plus in the Chattanooga area! Relax in our oversized guest rooms or spacious 2-room suites. Easy interstate access and you are just minutes from all of the attractions Chattanooga has to offer. Start the day with our hot breakfast buffet, relax by the outdoor pool, or stay productive using our free wireless internet or 24-hour business center. ... more   less 
Number of rooms
110

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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