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Hilton Garden Inn Chattanooga Downtown

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311 Chestnut St, Chattanooga, TN 37402
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1 room 1 guest
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Hilton Garden Inn Chattanooga Downtown
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531 Reviews from our TripAdvisor Community

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Traveler rating
    315
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lynbrook, United States
5 of 5 stars Reviewed yesterday NEW

The staff was very welcoming and helpful upon arrival and throughout the entirety of the stay. The inside and outside property was kept clean and well manicured. Perfect location, within walking distance to all area attractions!

Review collected in partnership with Hilton Garden Inn

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This hotel has become a home away from home for me for over 7 years. It is a shame that I am not welcome here any longer. I have talk with the GM and her boss over issue with one of their employee. I she was very rude to me on the phone and disrespected me to other employee at... More 

Was this review helpful? Yes 1
Columbus, GA, United States
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

A clean, upscale place to stay in downtown Chattanooga. Staff friendly, helpful. For price, one thing lacking: even a light breakfast is not included in price. Math skills of some staff needs improvement.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad that you enjoyed your time at the property. I would love to discuss your comment regarding "...math skills...", please call at your earliest convenience. Enjoy your day! -Andrea More 

Chattanooga, United States
1 review
5 of 5 stars Reviewed 1 week ago

Really impressed with the staff of this property - from management to housekeeping. They were friendly, helpful and paid attention to the smallest of details. The outdoor pool area was a great place to steal away for a dip or read a book.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post comments regarding your recent stay. The team makes every effort to ensure that every guest needs are met and to exceed expectations; and, was great to read that you were able to enjoy the outdoor patio area. If your plans bring you back to the city in the near future,... More 

Hoschton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean, comfortable room with city views, convenient to everything downtown and minutes to Coolidge Park. Friendly staff, good food & drinks as well as nice outdoor sitting areas. We really enjoyed our stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent visit to Chattanooga. So nice to read that you enjoyed your stay & was able to experience several amenities that not only the hotel offers but the city as well. Enjoy your day! -Andrea More 

Tampa, United States
1 review
3 of 5 stars Reviewed 1 week ago

Located in a good location down town, easy to walk to many attractions. Staff was very helpful and gave good suggestions on sites/attractions. Room size was satisfactory, but had a little odor which may have been and indication of the age of the hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. The staff at the property strive everyday to meet/exceed every guests expectations--it was great to read that they met this goal during your visit. Look forward to seeing you on your next visit to Chattanooga! -Andrea More 

Evansville, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Everything downtown is an easy walk from this hotel. The parking is convenient. The hotel is very well kept and I've always had good experiences with the staff there. The rooms are modern and clean and they wash and change the duvet covers between guest visits.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay. Your descriptive of the location and the proximity of local attractions is correct--park your car & never have to move it! The Aquarium, Children's Discovery Museum, and 35 restaurants are within walking distance. Looking forward to seeing you on your next visit to Chattanooga!... More 

Level Contributor
13 reviews
5 of 5 stars Reviewed 2 weeks ago

Very clean and well appointed rooms. Nice view of downtown and good parking. Walking distance to everything we needed to do! Easy to get to and the staff is very friendly and helpful. Beds are tempurpedic and sleep very well. Natural light is easily controlled with the tri-level curtains. Relatively quiet considering we were on the downtown side of the... More 

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your comments regarding your recent stay. It was very nice to read that the entire team met your expectations during your recent stay--that is our goal every day with every guest. Enjoy your day! -Andrea More 

Gallatin, Tennessee
Level Contributor
139 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great time in Chattanooga. The hotel was very nice and had great people. Although the breakfast was not free, it was fantastic and worth the money. The hotel was close to everything. I would stay here again.

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for posting your comments regarding your recent stay. You were correct regarding our location in the downtown market we are in close proximity to the major attractions and 32 restaurants within walking distance--park your vehicle & your never have to move it again until you departure! Look forward to seeing you on your next visit to... More 

Franklin, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay at this hotel! Excellent customer service from everyone we encountered! Wonderful location conveniently located and easy walking distance to many restaurants and attractions. We will definately be back to Chatanooga and stay at the Hilton Garden Inn Downtown!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay. Our team strives everyday to ensure that every guest fells that "southern hospitality" during their stay. Look forward to seeing you on your next visit to Chattanooga! -Andrea More 

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