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Hilton Garden Inn Chattanooga Downtown

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311 Chestnut St, Chattanooga, TN 37402
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Hilton Garden Inn Chattanooga Downtown
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Hilton Garden Inn Chattanooga Downtown
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474 reviews from our community

Traveler rating
    281
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    40
    19
    11
See reviews for
186
125
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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    (128)
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Tennessee
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you happen to be in town for a graduation, and you happen to think you will try to squeeze in as much activity as possible before and after the graduation, this is the place for you! It is RIGHT IN FRONT of the ballpark, if you would like to walk to a minor league game. It is within walking... More 

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chattanooga, United States
1 review
5 of 5 stars Reviewed yesterday NEW

friendly helpful staff, clean rooms. enjoyed sitting on the outdoor patio very relaxing. Got great input on walking to local places of interest. Will definitely go back to Chattanooga and this is where we will stay

Review collected in partnership with Hilton Garden Inn

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Knoxville, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great location for all the attractions in town. More restaurants in walking distance than anywhere else. The staff there is willing to help with anything from suggesting places to eat to places you can just walk or jog. They have bikes that you can rent close to hotel if you want to just take the ride over to the other... More 

Review collected in partnership with Hilton Garden Inn

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Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay at the hotel. The team strives to ensure each guest has a wonderful experience when they are visiting. Thanks again & enjoy your weekend! @ More 

Franklin, TN, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

A great experience. The staff was very friendly and accommodating. Joseph and his dining room staff went the extra mile to make breakfast a very special and enjoyable part of each day. You couldn't ask for a better location.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time share your comments regarding your recent stay at the property. Also, thank you for mentioning your interactions with Joseph--he is a great asset to our team & truly enjoys interacting with the guests. Enjoy your day! @ More 

Tennessee
1 review
4 of 5 stars Reviewed 2 weeks ago

We love this location for long weekend family getaways! Staff is super nice and accommodating. Breakfast is amazing and affordable! The omelet I ordered both mornings contained crisp/fresh veggies and the bacon was perfectly cooked. Rooms are clean and I can tell updates are in progress. My only pause for giving this location 5 stars....beds were very firm (which my... More 

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Thank you so much for your recent stay and your feedback regarding your stay. I do apologize that you had to wait so long in the bar are to be served and left without getting service. We use the feedback that you give us as a training tool to better ourselves for the next guest. We look forward to seeing... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I can't say enough good things about my stay at Hilton Garden Inn. The staff there in particular were the very best. Everyone was so friendly, helpful and accommodating. The hotel itself was very clean and comfortable, and I enjoyed all of the amenities and zen like ambiance (especially the fire placed lobby and cozy patio area with fire pit... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Thank you so much for staying with us and taking the time to complete a Trip Advisor survey about your stay. We are so happy that you had an awesome experience and that the staff made sure that you were comfortable. We are glad you chose are property to stay at when we know there are many others to choose... More 

Ramstein-miesenbach, Germany
Contributor
15 reviews 15 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another wonderful Hilton Garden Inn stay! Great location, super friendly and helpful staff and very good dinner and breakfast experiences. The dining room staff couldn't have been more friendly. We'll stay again when in Chattanooga.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Thank you so much for staying with us. We hare so happy that you had a wonderful experience while you were here. We appreciate your business and the fact that you are a return guest. We hope to see you again in the future. Thanks again! More 

Kingsport
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was nice and clean. Maybe a little small but no matter for the amount of time spent in the room. The prices seemed high for a nightly rate but location is great for Downtown Chattanooga. Best thing about this place is their Breakfast. There is a continental piece but also made to order anything else you want. They... More 

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your comments regarding your recent stay & your experience in the restaurant. We are so glad that your family enjoyed their visit & the breakfast offerings that are served daily. We may use your explanation of the menu as a training tool for new associates. :) Enjoy your day! @ More 

Englewood Cliffs, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great stay at Garden in Chattanooga! Only three small problems: 1. pool was closed Day 2. 2. Bed was never made up. 3. Bartender was the worst and slowest bartender I have ever come across in 15 years. Great location. Wonderful staff (except for terrible bar tender.) Late check out was extremely stressful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your comments. Please know that every comment is shared with our team. I apologize that the bartender that was on duty, did not meet your expectations; but, glad that the other team members were able to exceed your expectations with their service & attitude. Looking forward to your next visit! @ More 

Woodstock, GA, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

My family and I stay here often when we vacation in Chattanooga. The staff is friendly and knowledgeable, the location is terrific. We enjoy staying here, and will definitely return. We recommend it highly

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you so much for sharing your comments regarding your recent stay! The best compliment we can receive is when a guest returns to our hotel--thank you for always choosing the Hilton Garden Inn. Looking forward to your next visit! @ More 

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