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All 95 Chattanooga hotels

Hilton Garden Inn Chattanooga Downtown

3.0 of 5 Hotel   |   311 Chestnut St, Chattanooga, TN 37402
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Hilton Garden Inn Chattanooga Downtown

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Ranked #11 of 95 hotels in Chattanooga
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 4 days ago
Rachelle F Pleasant Hill, California
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333 people have reviewed this hotel

Traveler rating
    193
    90
    28
    15
    7
See reviews for
131
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57
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Pleasant Hill, California
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 4 days ago NEW

Really nice hotel, clean, very close to walk to all attractions nearby. Front desk was great and very friendly. Nice indoor pool and hot tub. They seem to be updating things so well we were there we didn't get to enjoy the out door patios they were reprinting them. The only complaint was the $9.95 per person breakfast. I would... More

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Atlanta, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel, great staff, clean room, really nice to have a room with balcony. Breakfast was not free but it was worth the money!!! Indoor pool looked inviting but didn’t use. Fitness room was nice too. Would definitely stay there again!

Review collected in partnership with Hilton Garden Inn

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Mark Z, Front Office Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hi, I am Mark Zielke the front desk manager; I love this hotel and the people who work here. It is always nice to hear it from guests though. A great place to stay with great service. I hope you tried an omelet for breakfast, the cooks make a great one. Last time I got a bacon and tomato omelet,... More

Johnson City, Tennessee
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in an excellent location. Serving staff very pleasant. Hotel in excellent condition. Breakfast was excellent. The negatives were that we arrived as a large group and it took a long time to check everyone in. In addition you have to pay for parking which we did BUT then that night there was a ball game across the... More

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Mark Z, Front Office Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hi, I am Mark Zielke the front desk manager. I am surprised that both of our lots filled up. I am very sorry this happened and of course you should not be charged for parking. I am sorry this happened and if you let me know who you are I will personally refund your parking. The lot closest to the... More

Fishers, Indiana
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After traveling 13 hours by car....we stayed 1 night at this hotel. Right downtown, walking distance to lots of restaurants. The front desk staff member, Colby, was waiting for us with a smile. He quickly checked us in and gave us a couple bottles of water. Colby was so nice explaining where to park and where to go for a... More

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Mark Z, Front Office Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hi, I am Mark Zielke the front desk manager. You named two of our shining stars. The staff at a hotel makes all the difference and these two go out of their way to make sure the guests are taken care of. I will be sure to do something nice for mentioning them personally. We had a guest come in... More

Atlanta, Georgia
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just returned from a family vacay in Chattanooga, and we stayed at this hotel. We chose this hotel because it was the only place we could get a junior suite and it was in a great location. The staff were super nice! I forgot to bring a few things, and they gave them to me for free. There was... More

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Mark Z, Front Office Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hi, I am Mark Zielke the front desk manger. Thank you for bringing the family here. We are in the heart of it all. Just park and enjoy the city. There is a lot to do with the family close by. I hope you made it across the river to the merry-go-round. The kids love it. I love going to... More

Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location but not what I have experienced in a Hilton property. Easy parking; Wish there had been a restaurant in the hotel. Walked to nearby restaurants but found many of the streets not well lit at night. There was a charge for breakfast unlike some hotels of the same quality.

Review collected in partnership with Hilton Garden Inn

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Mark Z, Front Office Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hi, I am Mark Zielke the front desk manager. I think our restaurant has a great breakfast at a reasonable price. Buffet and a chief to cook whatever you want and high quality food. We also have room service that is provided by a local restaurant. You are right about the location. Best in the city. Park and enjoy. Simple... More

Birmingham, AL
Contributor
19 reviews 19 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We took our family the last weekend in March for spring break. The hotel was perfectly situated next door to the Creative Discovery Museum and the Aquarium. We stayed in a king jr. suite and had plenty of room for our family of 6. The kids loved having their own area of the room with their own tv. The room... More

Was this review helpful? Yes 1
Mark Z, Front Office Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hi, I am Mark Zielke the front desk manager. I am so happy you found our hotel. It is the best place to bring the kids and have a wonderful weekend. It is even better now that baseball season has started and the stadium is in our back yard. I hope you took the free shuttle the city offers to... More

Cumming, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My Wife and I were pleasantly surprised by the courteous, smiling and helpful employees of this Hotel. The room was exceptional, and all of the facilities were top notch. It definitely is the best hotel I have stayed at in Chattanooga, bar none.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark Z, Front Office Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hi, I am Mark Zielke the front desk manager. It was such a pleaser to have you stay at our hotel. You both were a delight to have and we hope to have you back any time. I enjoyed meeting you both and the conversations we had. This is a great hotel and I am glad you found it. Once... More

1 review
3 of 5 stars Reviewed 3 weeks ago

First, the good. Great location, friendly staff, not overly expensive. It was such a short walk to many restaurants, the Aquarium, and IMAX. The hotel is right there off the exit and easy to navigate even when not familiar with the city. For the most part, the staff was very nice and helpful. We thought the price was reasonable…until we... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark Z, Front Office Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hello, I am Mark Zielke the front desk manager. I am sorry that you had a view of the roof. I am glad you enjoyed the hotel. This hotel cannot be beat for location. Just park and enjoy the city. There is so much to do so close by. Great place to bring the family or enjoy a relaxing weekend... More

Valley City, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel is locatd in a very pleasent location and partof Chattanooga. Close to dining and entertainment district location. I was greeted by a very friendly Hotel Staff who was very helpful. Room was very comfortable. I enjoyed my stay

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark Z, Front Office Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hi, I am Mark Zielke the front desk manger. I could have not said it better myself. Location, location, location. This hotel is in the heart of it all. All the attractions in walking distance just park here and walk to where ever you want to go. There are so many great places to eat in just two blocks. From... More

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Additional Information about Hilton Garden Inn Chattanooga Downtown

Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Hilton Garden Inn Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Chattanooga Hilton
Address: 311 Chestnut St, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Chattanooga
#6 Green Hotel in Chattanooga
#8 Romantic Hotel in Chattanooga
#10 Business Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more   less 
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