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Hilton Garden Inn Chattanooga Downtown

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311 Chestnut St, Chattanooga, TN 37402
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Hilton Garden Inn Chattanooga Downtown
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502 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woodland Park, Colorado
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I heard about this hotel from someone while traveling in TN and booked a room for 3 days, which we were very glad that we did. Colby at the front desk was very helpful with information as well as knowledgeable about the area in general offering a number of great suggestions. Breakfasts were great, room was spotless... More 

Was this review helpful? Yes 2
Trussville, Alabama
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

What a great place to stay when you are in Chattanooga. Was here on business but the evening we had to ourselves and all of Chattanooga was in walking distance. Took the pedestrian bridge to North Shore and had great sushi, visited the aquarium, very safe, peaceful hotel location in a nice fun city! All the employee were helpful and... More 

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Miamisburg
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Easy access from the highway and convenient ($8)parking. Even though it was next door to a children's museum, there was no related noise. I stayed here on business. There are great restaurants within walking distance and the hotel staff have coupons readily available. The room was large and had a separate sitting area. Overall, I would definitely stay here again... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
United States
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

i have stayed here a couple of times and have always enjoyed it. first and foremost, it is very clean, which to me is the highest priority. the restaurant is like others in the hilton chain but the cook will custom make a very good omelet for you. amazingly one of the desk staff even rememberede me from my stay... More 

Review collected in partnership with Hilton Garden Inn

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Decatur, Georgia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked the Hilton Garden Inn in Chattanooga due to its proximity to the ballpark. Arrived prior to check in, was told room would be available at 4:00 pm. Left premises, had lunch, returned at 3:50 pm. Desk clerk took my name, told me room would be available at 4:00 pm. Waited in the lobby, while desk clerk proceeded to check... More 

Review collected in partnership with Hilton Garden Inn

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Elkridge, MD
Level Contributor
62 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location downtown - easy walk to many places including the free trolley. Ballpark is right across the street. Staff very friendly. Rooms not bad, fairly spacious and I know the had updated some of them from talking to a staff member. Unfortunately they weren't quite finished and on our floor (6th) could smell paint and furniture being upholstered in... More 

Was this review helpful? Yes 1
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your comments regarding your recent stay. Your description of the location for the property is "spot-on"--there are 35 restaurants in walking distance of the hotel; and the major attractions are next door or within 2 blocks. Also, please know that the renovations that are occurring within our guest rooms are scheduled to be completed... More 

Marietta, Georgia
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel staff was friendly. Our room was pretty spacious (2 queen beds), but the beds were really hard and probably full sized rather than queen. Other than that, it was within walking distance of Market Street, which was exactly where I wanted to go!

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Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your comments regarding your recent stay. We are currently in the process of upgrading the mattresses in every room--should be completed within the next 30 days--hopefully, when you return the beds will be a lot more comfortable. Enjoy your day! -Andrea More 

Peoria, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was very nice. Staff was excellent, they did a great job of welcoming and assisting us throughout the stay. Rooms were nice and nice size, beds were a little hard. Would definitely stay here again. Complimentary internet was a little slow.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your comments regarding your recent stay. Please know that during the next 30 days, our mattresses will be upgraded & hopefully, upon your next visit you will have a different experience. Enjoy your day! -Andrea More 

Atlanta, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family met to attend the Riverbend Festival and explore downtown Chattanooga. This hotel was in a great location for doing both activities. I highly recommend this hotel for both its location and its amenities.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, So glad to hear that you enjoyed your recent trip to Chattanooga & the Riverbend experience. Even though some evenings were a little warm--the attendees enjoyed the performances. Hope to see you on your next visit! -Andrea More 

East Lansing, MI
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I would never stay here again. There are three hilton properties within 50 yards. This one, the Hampton, and the Hilton Doubletree. This place you can tell is just old, they gave it a facelift, but its still old. Service was fine, no problems there, but the room constantly smelled of mildew, the pool and fitness rooms were small, and... More 

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, So sorry to hear that you did not have a nice rest during your recent visit to our property. If your travels bring you back to Chattanooga, please contact me directly so that I can take care of your needs--hopefully, a peaceful evening will occur! Also, please know that we took you comments very seriously regarding the noise... More 

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