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All 95 Chattanooga hotels

Hilton Garden Inn Chattanooga Downtown

3.0 of 5 Hotel   |   311 Chestnut St, Chattanooga, TN 37402
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86%
Ranked #10 of 95 hotels in Chattanooga
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
TaraDenver Denver, Colorado
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393 people have reviewed this hotel

Traveler rating
    235
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    32
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    8
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156
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Any
English first
Denver, Colorado
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stay here pretty frequently, and always have a great experience. The staff really go above and beyond to make it a home away from home. They really listen to customer suggestions and complaints, so if you have any issues or need anything to make your stay more enjoyable, I would definitely recommend letting them know. The hotel has a... More

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Nashville, Tennessee
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Traveled with my son and wife and made I mistake of not reviewing that the hotel reservation stated "2 adults and 1 kid" in a single bed. When trying to look for option on front desk I was treated with very rude manners by front desk and ended up moving across the street to a different place. Cant recommend this... More

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Columbia, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

This Hotel is "Over the Top" and is because of it's staff, I have never seen such complete employee pride anywhere else we have stayed. We were greeted the moment we walked thru the door by Rachel at the front desk and she quickly said "Happy Anniversary" as she began our check-in. When I asked about a balcony room with... More

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Nashville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Every thing about this say was great. The location was close to dining, the room was clean, and bed very comfortable. The room also had a Keurig for coffee, mini fridge, and full size pillows, instead of the tiny little pillows that are so trendy. Breakfast was a full hot breakfast and the service was very good.

Review collected in partnership with Hilton Garden Inn

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Opelika, United States
1 review
5 of 5 stars Reviewed 1 week ago

Convenient, parking is close by and although open, it's all on the same level. Hotel services and systems worked well. Good soundproofing and good water pressure. Business center convenient and seems to be available most of the time. Internet was consistent and had a good signal.

Review collected in partnership with Hilton Garden Inn

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Knoxville, TN
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I had reserved a romance package (bottle of bubbly and nibbling food waiting in your room and breakfast) for one night for my wife and I on a Saturday. We tried to check in in the early afternoon, but no rooms were available. Later, the room was available, and the front desk person mentioned that we had a balcony, which... More

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Memphis, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed here 3 different times and have always had great service. The bar has great bartenders but they close early 10 PM unless they are busy which they will stay open later. Only downfall is they don't serve dinner. There are several good and great restaurants within walking distance.

Review collected in partnership with Hilton Garden Inn

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St. George, Utah
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent the night at this Hilton as a special night while visiting nearby Ruby Falls. The service was spectacular. Room service was really a restaurant down the street, so getting drinks sent to our room was not an option. I thought that for $275/night, these guys could have comped parking, but they got another $8 from us for that.... More

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Greenwood, Indiana
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed three nights at this hotel this week, and I can't say enough nice things about it. The location is perfect and the facility is beautiful and very clean and well maintained. The staff was very friendly and courteous from the front desk, to the bartender, and even the cleaning staff. There was a young man cleaning the lobby... More

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Saint Louis
1 review
4 of 5 stars Reviewed 2 weeks ago

This is a beautiful, well kept hotel in the heart of downtown Chatanooga. We were able to walk all over the area to awesome attractions and restaurant with our 4 small children. The hotel staff was friendly and helpful, and the rooms were nice. We would definitely stay here on future family trips to the area!

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Chattanooga Downtown

Address: 311 Chestnut St, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
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Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Chattanooga #6 Green Hotel in Chattanooga #8 Romantic Hotel in Chattanooga #9 Business Hotel in Chattanooga
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more   less 
Number of rooms
94

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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