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Hilton Garden Inn Chattanooga Downtown

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311 Chestnut St, Chattanooga, TN 37402
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Hilton Garden Inn Chattanooga Downtown
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Hilton Garden Inn Chattanooga Downtown
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486 reviews from our community

Traveler rating
    289
    125
    42
    19
    11
See reviews for
190
127
18
85
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent, England
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Would recommend this hotel, staff exceptionally friendly, especially the front desk. Very chatty and interested on the day we had had, and gave advice of places to visit and eat. Great location, parking easy. Hotel room was very clean it had a fridge and microwave and coffee maker in it. Breakfast was lovely, everything you would need and some food... More 

Was this review helpful? Yes
Clinton, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Overall experience with staff was good. The room furnishings were old and need to be upgraded. Lobby area and grounds were in good shape. Breakfast was good and a reasonable price with the hours long enough for late risers.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Raleigh, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here during a business trip. The hotel has excellent amenities and a superb location. We walked right out the back door to a baseball game, awesome restaurants nearby, etc. We will be back.

Review collected in partnership with Hilton Garden Inn

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College Grove
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The room was staffed and cleaned after each day. They kept the coffee and water in the room fillled. The location of the Hotel is Fabulous for downtown experience. The staff is very helpful with restaurants and "Things to Do".

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your experience regarding your recent stay. The team strives daily to not only meet our guests expectations...but exceed. Again, thank you for the nice comments that will be shared with our team. Looking forward to your next visit! @ Andrea More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just arrived home after touring the Deep South in America.The reception staff deserve a special mention during our stay.Colby was informative,amusing and extremely helpful with recommendations for local bars & eateries.

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your comments regarding your recent stay in Chattanooga. It was nice to hear that Colby ensured that your stay was memorable & pleasant--each team members strives to ensure that each & every guest know that we are glad they chose to stay at our hotel. Look forward to your next visit! At your service,... More 

Nashville, TN
Top Contributor
52 reviews 52 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel close to everything downtown. Day time front desk staff Colby and Marvin were very professional, cheerful and helpful. Kathy and other staff, in the restaurant were great also.Will stay here again.

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post comment about your recent stay. Please know that every comment is shared with our team--will definitely ensure that Colby & Marvin know that they exceed your expectations with their service & attitude. Look forward to seeing you in the future! At your service, @ Andrea More 

Wolverhampton, United Kingdom
Top Contributor
68 reviews 68 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel and location. Hard against Turner Field, they share a parking lot, it is clean and has a great atmosphere - what else in Tennessee! Prompt friendly checkin, neat little gym and pool, typical breakfast buffet, useful small snack shop and brilliant (coin) washer and dryer - not in a basement. Slightly irritated by bed frame - large... More 

Was this review helpful? Yes 1
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for the kind remarks regarding our hotel. The entire team works very hard to ensure each & every guest has a memorable experience. We are so glad to hear that we achieved this with your recent stay. Look forward to seeing you on your return visit to Chattanooga! At your service, @ Andrea More 

Mississippi
1 review
5 of 5 stars Reviewed 2 weeks ago

We found the staff to be helpful & polite. Our rooms were standard but clean. The pool is small but ok for kids to splash in. Biggest plus-location! We only cranked our car once in 4 days. Loads of activity within walking distance-aquarium, kids museum, ballpark, restaurants, climbing walls, imax, etc. We will stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your comments regarding your recent stay! The location of the hotel can not be beat in relation to attractions that are all within walking distance. Hope to see you upon your return to Chattanooga! At your service, @ Andrea More 

Franklin, Tennessee
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Wonderful stay, the GM, bartender, breakfast staff all great. Loved the room with wonderful amenities. My regret is not having my bathing suit to enjoy the indoor and outdoor areas. Had my coffee and night time cocktail sitting in a wondrrful outdoor area.

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you so much for taking the time to post your impressions of your recent visit to our property. The team strives everyday to ensure each & every guest has a memorable experience. Looking forward to seeing on your next visit to Chattanooga! Enjoy your day! @ More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We rode our motorcycles down last July and are planning our second trip for the end of this month. Very easy to get in and out of. Parking in the back is quiet with a light to come out at in the front. Storage is not a luxury on the motorcycles so the little "pantry" inside was great to buy... More 

Was this review helpful? Yes
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay! We are so glad you enjoy your visit & we look forward to your return in the near future. Enjoy your day! @ More 

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