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Hilton Garden Inn Chattanooga Downtown

3.0 of 5 311 Chestnut St, Chattanooga, TN 37402
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Certificate of Excellence 2014
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Hilton Garden Inn Chattanooga Downtown
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Hilton Garden Inn Chattanooga Downtown
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435 reviews from our community

Traveler rating
    261
    115
    34
    17
    8
See reviews for
170
113
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73
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I found this hotel to be very well taken care of during my stay. Neat clean and located in the heart of downtown the view from my room was the AT&T Baseball field just steps away next door. Several of the surrounding businesses cater to children but just one block North will bring you to Main Street with a wide... More 

Was this review helpful? Yes
Huntsville, Alabama
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is ideally located in the center of Chattanooga, close to all the attractions (the ballpark is just behind the hotel and the aquarium is 2 blocks away), the staff is superbly friendly, helpful, and efficient, and the rooms are clean and welcoming. We loved it!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Very disappointed in just about everything. First and I know she has to say this stuff... They only has 10 rooms left when I asked for a specific room... Which I find hard to believe since there was no one in the lobby or bar. Even when we came back from dinner there was still no one in bar and... More 

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hello and thanks so much for taking the time to share your feedback on TripAdvisor. Your candid and honest feedback helps us to improve our hotel and the service we offer. I apologize if the impression given was one of dishonesty or if you felt misled by our front desk staff. I assure you that we want to sell every... More 

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here knowing it would be a great location and it was. Right next to the children's museum and very close to IMAX theatre and aquarium. Just park your car and you are good to go. We walked down to a riverfront playground in the morning and it was a nice way start to the day. We ate at... More 

Was this review helpful? Yes 1
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hello and thanks for taking the time to share your stay experience on TripAdvisor! I'm happy to hear that, overall, you enjoyed your stay and our location. However, I am so sorry to see that we failed to communicate properly the hours, cost, and other general information about our breakfast offering. Our entire staff works hard to ensure that every... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is very conveniently located to the downtown area and is very accessible to Interstate 24 so going and coming from the airport is simple. Clean accommodations are also present at this location.

Review collected in partnership with Hilton Garden Inn

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Johnson City, Tennessee
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have had to stay here a few times for business and I really enjoy it. It is right downtown and close to nice restaurants. The hotel staff are always pleasant to deal with. The breakfast buffet is worth its price. The chef will make your favorite omelet fresh for you. I really enjoy staying at this Hotel and am... More 

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Thanks so much for your wonderful compliments of our staff and hotel! I'm glad to hear your praise of our staff and our breakfast. Chef LaDonald and his team work hard to ensure that each guest gets exactly what they want for breakfast, fresh and hot from the kitchen. Thanks, again, and we look forward to having you back. Happy... More 

Tunnel Hill, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We felt welcomed from the moment that we walked into the room. The staff was friendly, courteous and helpful. Our room was clean and had everything we needed. The one downside to the hotel is the limited parking, but since we were there for just the one evening, it didn't effect our stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hello and thanks for taking the time to share your stay experience with us on Tripadvisor! I'm happy to hear that our staff was helpful and friendly and that you found your guest room to be clean and efficient. I'm so sorry to hear that you had issues with parking. Sometimes our popular, downtown location can bring unexpected parking challenges... More 

Ringgold
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location close to everything ,restaurants, river walk, theater, movie theater and aquarium. Staff are very friendly and the condition of the hotel was clean and well maintained. Bed were great just how we like them .

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Thanks for taking the time to share your experience with us on Tripadvisor! I'm so happy to hear that you found our location convenient and our staff to be friendly and helpful. Our staff is passionate about delivering a perfect guest experience to every guest every stay every time. I'm glad you had a good night's sleep and that you... More 

chambersburg, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The location of the hotel is great. The rooms need updated. Disappointed with the breakfast options just a full buffet for $10 no choice of a light breakfast. The housekeeping staff very slow in cleaning rooms. Terrible in room coffee nice Kerig had to go out and buy my own Kcups.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Good morning and thank you so much for taking the time to share your experience with us on Tripadvisor! You candid and honest feedback helps us to improve our guest experience and level of service we offer. I am so sorry that you did not enjoy the in room K- cup options provided and that the housekeeping service you received... More 

Nashville, Tennessee, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great stay! Great value! Staff was very friendly and helpful, place was very clean and pretty, food staff was great as well. We loved the location and the ammenities! We will stay here again, very comfortable and inviting

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hello and thanks so much for reviewing us on Tripadvisor! I'm so glad to hear that you enjoyed your stay and that you found our staff to be friendly and helpful. Our kitchen staff works hard to ensure that our food is delicious and perfect for each guest and it sounds like they hit the mark! Thanks again and we... More 

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Additional Information about Hilton Garden Inn Chattanooga Downtown

Address: 311 Chestnut St, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
Number of rooms: 94
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Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hotel Style:
#6 Family Hotel in Chattanooga
#6 Green Hotel in Chattanooga
#8 Business Hotel in Chattanooga
#8 Romantic Hotel in Chattanooga

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