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Hilton Garden Inn Chattanooga Downtown

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311 Chestnut St, Chattanooga, TN 37402
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1 room 1 adult
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Hilton Garden Inn Chattanooga Downtown
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585 Reviews from our TripAdvisor Community

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Stafford, Virginia
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I'm staying here right now, but wanted to review while its so fresh. The service here is amazing. The employees are so nice and personable. The gentleman that works the desk at night greets me and asks me if I need anything every time I come and go and is very willing to answer any questions about the area. This... More 

Helpful?
Thank Bill E
Atlanta, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

This was a special trip, made even better by the beautiful room, with whirlpool, and by the location within walking distance of great food and entertainment. I will stay and play there any chance I get!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Edward D
Atlanta
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great little hotel, right in the Arts District in Downtown Chattanooga. The staff went out of their way to make our stay as nice as possible. It is walking distance to great restaurants and bars.

Helpful?
Thank Trish O
Edmonton, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Irritating stay due to consistent fan/howling noise coming from bathroom vent. I endured 1 night since I checked in at 12:40 am and decided to ask for another room for the duration of my stay, at least another 3-5 nights. My new room (533) still had the same wind/howling sound and I had to keep the bathroom door closed for... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mia C
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. I apologize for the delay in responding, we have been researching the issue that occurred while you were on property. It was discovered that there were some defected areas in our duct work extending to the hotel roof. Please know that the issue corrected and the "howling noise" is... More 

Nashville, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall we had a nice stay at Hilton Garden Inn of Chattanooga and would consider staying again. Pros: very friendly and helpful staff, clean room, great location in the middle of Chattanooga downtown Cons: high price, must pay for parking, rooms are a little outdated

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brian L
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your thoughts regarding your recent stay. Was nice to read that the team met your expectations during your time on property. Please know that room updates are in review; hopefully, by your next visit we will be able to share some exciting news. Enjoy your day! -Andrea More 

Millen, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

EVERYONE we came in contact with was extremely nice & helpful! Great service! We stayed here for a cheerleading competition & my 10 year old daughter even commented on how nice everyone was. Very pleasant stay!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Casey G
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for posting your comments regarding your recent stay. Was so nice to read that your entire family enjoyed their stay during your recent visit. Our team strives everyday to ensure each guest has a memorable experience. Looking forward to seeing you on your next visit to Chattanooga! -Andrea More 

Huntsville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Came up for a quick getaway, and the location could NOT have been more convenient. It is one block off downtown, 5 minutes from the TN Aquarium and 2 minutes from High Point Climbing and Fitness. Excellent service, friendly staff, all around enjoyable!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gregory H
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay. Your description of the property in the downtown market was great--park your car & never move again until you head home! Hope to see you on your next visit to Chattanooga! -Andrea More 

Orlando, Florida
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

James to the rescue! We had taken a series of wrong turns and blundered into a part of town that we knew was wrong! The more we tried to find our way out the more lost we got. GPS was no help! Almost in desperation I called the Hilton Garden Inn Downtown Chattanooga where we had reservations. James came on... More 

Helpful?
Thank Dee M
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay. WOW! What an experience in arriving to the hotel--so glad that the James was able to direct you safely to the property. It was great to read that the entire staff met your expectations during your visit. Look forward to seeing in the future.... More 

Nashville, Tennessee
Level Contributor
175 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great base for downtown.Staff were extremely friendly and bar food was lovely.Desk staff were very efficient and informative.Had a room with a balcony on the 5th floor.Lovely room with a big whirlpool bath.

Helpful?
Thank AnAislingSkye
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay. So glad you enjoyed your visit to not only the downtown area but also at our hotel; and, that the staff met your expectations. Hope to see you on your next visit to Chattanooga! -Andrea More 

Talbott, Tennessee, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed just one night, but wish we could have stayed longer. The hotel staff was exceptionally friendly and helpful. The lobby and rooms were very clean and well appointed. Located very close to the aquarium, we were within walking distance of many fine restaurants. I do wish that breakfast had been included in the room rate.

Helpful?
Thank Susan C
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to read that the entire team met and/or exceeded your expectations during your recent visit. This is the goal with every guest! Look forward to seeing you on your next trip to Chattanooga. Enjoy your day! -Andrea More 

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