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Hilton Garden Inn Chattanooga Downtown

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311 Chestnut St, Chattanooga, TN 37402
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Hilton Garden Inn Chattanooga Downtown
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Hilton Garden Inn Chattanooga Downtown
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461 reviews from our community

Traveler rating
    273
    121
    38
    19
    10
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180
121
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79
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
54 reviews 54 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The location is a short walk to all of the downtown attractions. Hotel has an average indoor pool and hot tub. Fitness facility did offer some Dumbbells. Decent breakfast and a keurig coffee maker for the room. Rooms did need some updating, staff was very friendly

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Pulaski, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Wonderful staff,superclean,great location to downtown.Everything is in walking distance to the hotel. I am very dissappointed with this Hilton.The bedding is as sorry as it gets.You are better off to sleep in the floor.

Review collected in partnership with Hilton Garden Inn

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cherokee, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Made a last minute booking at this hotel and got a great room at a great rate. Staff was friendly upon arrival and provided great information about our stay in Chattanooga. Breakfast was wonderful and fairly priced. Also a plus that parking was covered for the day of checkout so we could enjoy an outing to the aquarium before leaving... More 

Review collected in partnership with Hilton Garden Inn

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Terre Haute IN, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Our first time in downtown Chattanooga to stay the night. This hotel is in easy walking distance to all of the attractions (Aquarium, River Cruise, Rock Climbing and Children's Museum, BBQ). We never went to the car after checking into the hotel. The staff are courteous and friendly. We did not get a chance to use the pool, but it... More 

Review collected in partnership with Hilton Garden Inn

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Knoxville, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We chose this hotel for it's location to the downtown activities and because of the price for the Jr. Suite. From the moment we walked in the staff was wonderful, answered all of our questions, and was very hospitable. The hotel was nice, but the staff is what made this hotel experience great. I would definitely recommend this hotel if... More 

Review collected in partnership with Hilton Garden Inn

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Smyrna, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

A great location for downtown Chattanooga. Close to everything fun! Lobby clean and wonderful. The pool and fitness areas were great. The rooms had that "smell" and the bed was not comfy. The bathroom was below average. The hotel needs updating in the rooms.

Review collected in partnership with Hilton Garden Inn

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Ellisville, Missouri
Top Contributor
156 reviews 156 reviews
33 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very nice. The downtown location is close to attractions and many restaurants. The staff was very nice and the room was neat and clean and quiet. The complimentary water, tea and snacks in the lobby were also a nice touch and very good.

Was this review helpful? Yes 1
Christina C, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your experience at our property--we are so glad you enjoyed your time with our staff! Enjoy your day! -Andrea More 

Chattanooga, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff is so very friendly and accommodating! Our room was booked with certain amenities in mind (whirlpool and balcony) and there were no surprises. It was exactly as described. We got the exact room we wanted and were amazed by the location. Easy access to all downtown Chattanooga attractions. Fantastic weekend vacation!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Christina C, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for the great review! Our team strives everyday to ensure each & every guest has a great experience--so glad to hear that we exceed during your visit. Enjoy your day! @ More 

Chattanooga, Tennessee
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Arrived at the hotel this evening and rejected the first room - 312. It was moldy...I knew that my wife would never go for it and she has a better sense of smell than I. Reception was very much OK with me wanting a new room, but did not apologize. That said, room 620 is the same way. I did... More 

Was this review helpful? Yes 1
Christina C, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Mr. Sambol, Thank you for sharing your comments regarding your recent stay. Please know that we have investigated the first room that you were assigned and have treated it with an odor eliminator solution. I regret that your arrival experience did not meet your expectations, your comments have been used as a teaching tool with our front desk team. If... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

When traveling for business, I typically find myself at a Hilton Garden Inn property and am always pleased with my overall experience. The staff is always prompt and courteous. The rooms are always fresh and the food is typically good if just need to grab dinner at the hotel. This visit was with my son for his spring break. As... More 

Was this review helpful? Yes
Christina C, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Andy, Thank you for your comments regarding your recent stay. Please know that conversations have been held with the F&B Manager & Staff regarding your experience and the quality of item that you ordered for room service. Also, during the month of March, the hallways and guest room bathrooms will be updated with new wallpaper. If your travels bring you... More 

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