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Hilton Garden Inn Chattanooga Downtown

3.0 of 5 311 Chestnut St, Chattanooga, TN 37402
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Hilton Garden Inn Chattanooga Downtown
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Hilton Garden Inn Chattanooga Downtown
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421 reviews from our community

Traveler rating
    254
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    33
    16
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tuscaloosa, Alabama
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here in December. Check in was easy and the staff was very friendly. We had to pay $8 for parking, which was annoying because on Saturday we couldn't find a spot during the day and had to park further away. You shouldn't have to pay for parking if you can't get a spot. The room was nice and... More 

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Thank you so much for taking the time to share your experience on Tripadvisor! I'm so glad check in was a breeze and that you found our staff to be nice and helpful. I sincerely apologize about your parking troubles. Downtown parking can sometimes be a bit of a bear! Next time you stay with us, contact me (Christina) and... More 

Roswell
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is in a convenient location and the staff is friendly and efficient. There are too many great choices for dinner outside the hotel. Do not make the mistake we made and eat at the hotel restaurant. Poor quality food and extremely overpriced.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hello and thanks for taking the time to share your experience on Tripadvisor! Your candid and honest feedback helps us to improve our services and our guest experience. I'm glad you found the staff to be friendly and efficient and am so sorry you had a poor experience in our restaurant. If you find yourself in the Chattanooga area again,... More 

Jackson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice place with all amenities, located centrally to all near by attractions and businesses. Ambiance is good. I strongly recommend this place as the service quality is excellent. Overall this is one my best visits

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Thanks so much for taking the time to share your experience on Tripadvisor. Our staff is passionate about delivering superior service to all of our guests and I'm so glad you found them to be excellent. We love it when our guests leave and want to recommend us to friends! Thanks again and we will see you the next time... More 

Spotsylvania, Virginia
Top Contributor
56 reviews 56 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived pretty late on a Saturday evening...check in was a breeze...literally 1 minute..our room key was waiting for us and after we verified a little information we were on our way. Parking was great, right behind the hotel and pretty cheap at $8. Room was clean, quiet and comfortable. We left very early the next morning so we really didn't... More 

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hello and thanks for your review! I'm so glad you were able to get into your room quickly after a long Saturday. Hilton is actually working on a system where you can check yourself in on your smart phone and even use your phone as your room key! Keep an eye out for that and other updates in the near... More 

Austin, Texas
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The lobby is glimmering caused by the glossy neutral tile and the abundance of glass fixtures throughout. There are rustic candle boxes shrewn about to create a kind of charm. The fireplace in the bar area looked inviting and the purple neon lights set this are aside from the rest of the lobby. There is also an outdoor fireplace but... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Thanks so much for your review! Our lobby ambiance is part of Hilton Garden Inn's "Project Grow" initiative. We are thrilled to hear that our guests love the updates as much as we do. (Who doesn't love a little blush and eye shadow every now and again?) I'm so sorry that the fire place was not in use while you... More 

Nashvile, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

This Hilton Garden Inn is a great place to stay and friendly staff! Great location and quick access to local fine restaurants. The room was very clean and quiet. Easy and quick check in. Great hot breakfast to wake up to. Would highly recommend for business or pleasure.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Wow! Thanks so much for your great review! The staff here really loves what they do and strive for perfection in all that they do. I'm so glad that your check in was easy-breezy and that you enjoyed breakfast. LaDonald (our kitchen manager) and the entire food and beverage staff are passionate about delivering the best of the best. See... More 

Helena, Alabama
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

We were in Chattanooga to run a 1/2 marathon. The location was absolutely perfect. Safe and easy walking distance to lots of good restaurants as well as the Aquarium and the riverfront. The 2 Queen room was nice, clean and comfortable and very reasonably priced. The most note worthy thing about the hotel was definitely its location.

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hello and thanks for your review! You're right! Our location is absolutely perfect for anyone interested in exploring what the downtown Chattanooga area has to offer. We are steps from the Aquarium, Children's Discovery Museum, the Riverfront, and just about everything else! I'm so glad you enjoyed your stay and look forward to seeing you again on your next visit! More 

Atlanta, United States
1 review
5 of 5 stars Reviewed November 11, 2014

If you're ever in the Chattanooga area, I Highly Recommend the Hilton Garden Inn in downtown. Conveniently located near the Riverfront, within walking distance to the Aquarium, IMAX, and some great dining. The staff is second to none, and the rooms are a steal at twice the price. I'll definitely be back.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Thanks so much for taking the time to share your stay experience on Tripadvisor! I'm so glad that you love our hotel as much as we love exceeding our guest's expectations. Next time you stay with us, you should try out our restaurant! LaDonald and the whole kitchen staff would love to impress you with our bar and grill menu.... More 

north chesterfield, United States
2 reviews
5 of 5 stars Reviewed November 9, 2014

the hotel was clean and bright, staff were friendly and professional, food was good, and reasonable priced. Enjoyed the setting. the actual rooms were clean and spacious and very comfortable. Loved the setting, in the middle of downtown, was able to walk everywere for lunch and dinner. will definitely stay here at anytime I can go.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Hello and thank you so much for taking the time to review us on Tripadvisor! Our staff works hard to ensure that every guest stay is 100% perfect and we strive to exceed expectations. I'm very glad to hear that you enjoyed our hotel and we able to enjoy what Chattanooga has to offer. I look forward to hosting you... More 

Chattanooga,TN
Top Contributor
50 reviews 50 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 7, 2014 via mobile

My friends and I stayed a night here for a "staycation", and it was well worth it! We stayed in a jacuzzi room with a balcony. What a treat! The balcony gives a beautiful view of downtown Chattanooga. The rooms were very clean and smelled fresh. The king bed was very cushy, and the rollaway bed was the most comfortable... More 

Was this review helpful? Yes
Christina C, Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Thanks for taking the time to share your stay-cation experience on Tripadvisor! Aren't those Jacuzzi rooms awesome?! I'm also glad you found the roll-away bed to be comfortable. We strive for exceeding expectations with every stay and it sounds like we nailed it! We look forward to hosting you again the next time you are in Chattanooga! More 

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Additional Information about Hilton Garden Inn Chattanooga Downtown

Address: 311 Chestnut St, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hotel Style:
#6 Family Hotel in Chattanooga
#6 Green Hotel in Chattanooga
#7 Business Hotel in Chattanooga
#9 Romantic Hotel in Chattanooga

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