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Courtyard by Marriott Chattanooga Downtown

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3.0 of 5
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200 Chestnut St, Chattanooga, TN 37402
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1 room 1 guest
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Courtyard by Marriott Chattanooga Downtown
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321 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW

One particular staff member was very unhelpful. She would not allow me to pay cash for my room. Kept insisting on a card for incidentals. Everyone doesn't have a card. The other staff member was very helpful

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Milford, United States
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel to stay while in Chattanooga, Wait Staff is friendly and helpful. Hotel is up-beat and has a small lounge... but the best part is it's location. walking distance to all of the Downtown Chattanooga amenities. I have stayed at a few of the other hotels in the downtown Chattanooga area but I always return to this one.

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Walworth
Level Contributor
153 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location for enjoying downtown Chattanooga. Lots of attractions and restaurants within walking distance. Room was standard Courtyard, clean, comfortable and spacious. Staff is friendly and very helpful, make sure you ask for any coupons they may have for local restaurants. Parking is in the ramp garage next door but there is an unloading area near the front door. I... More 

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Loganville, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Best hotel food I have had in a long time. Every meal fresh and outstanding service. Our server was wonderful! Davante Brown, our waiter, was very attentive and polite. A young college student who takes his job seriously. Thanks for the delicious food and and wonderful stay!

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Sao Paulo
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is a little above average at best. It is clean, it is very conveniently located in downtown Chattanooga, but the rooms are small, the bathrooms are smaller, the air conditioner is noisy, and the hotel interior needs renovation. Things you should know: breakfast is not included, free coffee is not available in the lobby, and parking is $8.... More 

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Daniel M, General Manager at Courtyard by Marriott Chattanooga Downtown, responded to this review

Thank you for choosing us. I am sorry to hear that you were disappointed with your recent stay at the Courtyard by Marriott in Downtown Chattanooga. We are in the planning stages of a renovation that will begin in early November. This renovation will be a total makeover for the entire interior of the building. The Courtyard brand has never... More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

Sleeping experience was very bad!!!! Very tough mattresses as well as the pillows!! The room AC was loud!! They have charged me for parking and I didn't have a car!! Exotic no? Check in and out experience was good though! I honestly do not recommend the hotel at all, if sleeping

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Daniel M, General Manager at Courtyard by Marriott Chattanooga Downtown, responded to this review

Thank you for staying with us during you recent visit to Downtown Chattanooga. I am sorry to hear that you did not rest well while staying with us. We are in the process of scheduling a renovation that will begin in November of this year and will address the issues about which you have expressed concerns. Thank you again for... More 

Atlanta, Georgia, USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a family getaway. The hotel was convenient and comfortable. Staff was very hospitable and friendly. We highly recommend this location. We have a 3 year old, and they treated her great, especially Debbie, one of the front desk supervisors. Everyone was helpful and had a smile.

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Louisville, Kentucky
Level Contributor
79 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A one night stay with a 15 minute notice. On our way to Florida and the night driving got the better of us. Called the Courtyard and Shah answered. If you have ever driven from the west into CHA you know the roads are steep and curvy. At any rate he helped find us a room and tried to find... More 

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Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I found this to be mediocre and a badly run hotel. On the first night, I turned up for dinner just before he cut-off time (10pm I think) and was told the restaurant was closed and directed to the 24-hour diner nearby. The guy just told me it was 10pm when it was 9.58pm, making a sarcastic remark about my... More 

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Daniel M, General Manager at Courtyard by Marriott Chattanooga Downtown, responded to this review

Thank you for staying with us during your recent trip to Chattanooga. I am sorry to hear that you did not have an excellent experience. Our Bistro is open from six a.m. until 11 a.m. during the week and from seven a.m. until noon on the weekends for breakfast. Our dinner hours are from five p.m. to ten p.m. daily.... More 

Kennesaw, Georgia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is located next to the central, free shuttle station. Also next to AT&T baseball field (Go Lookouts!), Aquarium and lots of dining. Staff is very friendly, not fake. Requests are met with a warm smile & quick response time. They have a Market with on the go snacks, a Bistro that serves Starbucks, including their specialty drinks and food.... More 

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