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Courtyard by Marriott Chattanooga Downtown

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200 Chestnut St, Chattanooga, TN 37402
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1 room 1 adult
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Courtyard by Marriott Chattanooga Downtown
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338 Reviews from our TripAdvisor Community

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Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This has been my go-to business hotel in Chattanooga for five years. It is right downtown within walking of lots of great attractions and restaurants. I arrived and they had my room setup and ready to go just like I like. They told me the room had recently been renovated. So for a recently renovated the room the shower curtain... More 

Helpful?
Thank Joshua P
Daniel M, General Manager at Courtyard by Marriott Chattanooga Downtown, responded to this review

Thank you for staying with us during your recent visit to Downtown Chattanooga. We greatly appreciate your feedback. I will make sure we add these items to our list of outstanding issues to address as we wrap up our renovation. We should be finished by the end of February. Thank you again for staying with us. We look forward to... More 

Columbia, Tennessee
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

loved this hotel and experience! pretty hotel with bar/restaurant and coffee! parking is only 8.00 but it is about a block away in a garage, but much cheaper than bigger cities!walking distance to EVERYTHING, will definitely be back!

Helpful?
Thank Anna C
Hollidaysburg, Pennsylvania
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Front Counter was rude. Signage in the front door also stated no firearms, so I would not recommend to gun owners to visit this place on top of the rude desk staff. The city of Chattanooga was great, went to a street fair, had a great time. Was a fun stop over.

Helpful?
Thank Gerald H
Daniel M, General Manager at Courtyard by Marriott Chattanooga Downtown, responded to this review

Thank you for taking the time to provide feedback in regards to your experience while visiting Chattanooga. I am very surprised to hear that you had a negative encounter with any member of our staff. We pride ourselves on delivering excellent service to all who enter our lobby whether they are a guest of the hotel or just stopping in.... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The building you can tell when u look closely is very old... but everythign inside is modernized with the latest.. very safe area.. very clean, very nice place.. starbucks on site pools are nice and beds were very comfortable... would stay here again and highly recommend this site

Helpful?
Thank gregvel
New Orleans, Louisiana
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Don't stay here unless it's super cheap. Very nice lobby and exterior, however our "newly renovated" room smelled like paint and just wasn't very nice. The bathroom was pretty gross and empty. The bed was quite nice and comfortable, and there was a little balcony with 2 chairs that was quaint; however I do not recommend staying here unless it's... More 

Helpful?
Thank NOLA504reviewer
Daniel M, General Manager at Courtyard by Marriott Chattanooga Downtown, responded to this review

Thank you for staying with us during your recent visit to Chattanooga. I am sorry to hear that our renovation had a negative impact on your stay. It can be challenging to prevent the renovation process from having a negative impact on our guests. We try to minimize this impact as much as possible. We should be all wrapped up... More 

Ottumwa, Iowa
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 13, 2015 via mobile

Stayed here while attending a conference which was also in the hotel. Staff were very friendly and polite. When I arrived I checked the fridge in the room as I had items that needed to stay cold throughout my stay. The fridge was at most cool, and there was fuzzy mold on the shelf in it. Pretty gross considering I... More 

Helpful?
Thank smarty401
Daniel M, General Manager at Courtyard by Marriott Chattanooga Downtown, responded to this review

Thank you for staying with us during your recent visit to Downtown Chattanooga. I am sorry to hear that you were not pleased with your experience. We know that renovations are sometimes inconvenient for our guests but it is a necessary evil. Once we are finished we will have a virtually new hotel for our guests to enjoy. Thank you... More 

Prattville, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 11, 2015

We stayed here because our business conference was downstairs in the meeting room and we got a special rate for staying. When we arrived, there was no clear space for you to pull up and park to check in and get your stuff out so we parked around the corner and WALKED our things to and from the hotel. Then... More 

Helpful?
Thank AStewart1208
Daniel M, General Manager at Courtyard by Marriott Chattanooga Downtown, responded to this review

Thank you for staying with us during your recent trip to Downtown Chattanooga. I am sorry to hear that you were not pleased with your stay. Renovations are a tough time but well worth it once we have completed the project. We try very hard to reduce the impact of the project on our guests but do sometimes have a... More 

Franklin, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 29, 2015 via mobile

I have stayed at this location several times with decent satisfaction but not what I would expect for the price This last stay was a disaster The hot tub was tepid, and I was told it was being repaired, but was there 3 days and it remained in disrepair. One of the two elevators quit working day two and was... More 

Helpful?
1 Thank offthegrid101
Daniel M, General Manager at Courtyard by Marriott Chattanooga Downtown, responded to this review

Thank you for staying with us during your recent visit to Downtown Chattanooga. I am sorry to hear that you were not pleased with your experience. I completely understand your frustrations in regards to the hot tub and elevator not working properly during your stay. It is sometimes quite difficult to get technicians on property during holiday weeks. These issues... More 

Hayesville, North Carolina
2 reviews
4 of 5 stars Reviewed November 22, 2015

We always stay here when in Chattanooga. Central location, convenient to the aquarium. And right across the street from a good restaurant, the Big River Brewing Co. Parking is free in an adjacent garage. Staff is very friendly, rooms are quiet and comfortable.

Helpful?
Thank dusty1958
Tennessee
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 15, 2015 via mobile

This is a great hotel that is a block from the Tennessee Aquarium and the heart of downtown Chattanooga. We had a second floor room on the street side of the hotel and did not notice much street noise. The room had a small sofa and a king bed. Not the most comfortable bed and pillows, but was welcoming after... More 

Helpful?
Thank bgmckinley
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