This HIExpress is a nice stay in Chattanooga. If you need to stay close to downtown, and don't want to stay along the I75 corridor, this is a nice location. The desk manager was extremely helpful, nice breakfast items, quiet rooms. I stayed on the 5th floor and had a nice view of the mountains. Comfortable rooms at a decent...
More
Taterx,
Thank you so much for the great review! Everything that you have stated is absolutely correct. Whenever you decide to head back to our area please give us a call or visit the front desk and we'll give you some great ideas for restaurants and other attractions in the area. Thanks again for your support and we sure hope...
More
I stay at this Holiday Inn Express hotel each time I'm in the Chattanooga, TN area and need to spend the night in this area. The hotel is located approximately 10 minutes from downtown Chattanooga, across the Tennessee River from downtown, near the I-24W exit ramp 174. As the title says, the hotel is located at the foot of Lookout...
More
cbern648,
I could not have said it better myself! Thank you so much for the stellar review and we look forward to seeing you again soon.
AJ Jackson
General Manager
More
We were unfortunate enough to pick a weekend when the hotel was extremely crowded due to a cheerleading/dance competition, but the hotel seemed ready to deal with the extreme crowds. The staff was friendly- from check in, to breakfast, to check out we had service with a smile. The room was a little musty and worn (paint peeling on the...
More
KerBear135,
Thank you for your feedback as it means a lot to our management staff. We will be sure to get those issues that you have addressed corrected. Other than the minor issues that you endured, it seems that you had a pleasant stay despite our high level of business with the cheerleaders. I am currently looking into the internet...
More
My overall experience at the hotel was AWESOME!!!! Everybody was extremely friendly and hospitable which made me feel like I was staying with family!!!
More
Melissa J,
Thank you so much for your review as it means a lot to the staff. We always strive to make everyone feel like family as we are a hotel in which our guests can relax and truly be themselves. We get this type of feedback quite often from our regular guests so it's great to hear the same...
More
My wife and I had an awesome experience at the Holiday Inn Express Lookout Mountain. We did not have a reservation and got an outstanding rate for a king room.
Breakfast was great, hotel was quiet.
More
TRBatlga,
As you have stated we always have great rooms with competitive pricing at our location. I am very excited that you had a pleasant stay with us. It's always exciting to know that you have a hotel that you can go to where the front desk staff will take care of your every need. We welcome all guests and...
More
Upon our arrival we were greeted by a very dirty and foul parking area in front of the main doors. This is an older hotel and it shows. Maybe the managerial staff lacks the care or the knowledge about providing a first impression. We've had other hotels for less money with greater appeal. The room was adequate and the bed...
More
Hamilton Texas,
I would like to take the opportunity to thank you for your review as all reviews are much appreciated. I apologize for the presentation of the hotel during your visit to Chattanooga. However, I assure you that this is not typical and you will not find our property to be in that condition again. We have some very...
More
We spent two nights at this hotel in Chattanooga. The bed was wonderful. Room was clean and comfy. Breakfast was a great added value. This hotel is near all the tourist places in town and is within walking distance of Cracker Barrel. This was great for us because we spent the day sightseeing and were worn out by dinner time....
More
LarrJann,
Thank you for your excellent feedback on our hotel. The staff works very hard to meet your needs and it is always a pleasure when we have over-exceeded our guests' expectations. We look forward to having you back at our hotel and in the Chattanooga area very soon! Again, your feedback is much appreciated!
AJ Jackson
General Manager
More
This is not really a review, but a concern. I will be staying here this month. I was checking the bedbug registry online and there is on entry for this hotel occuring on July 5 2011. I am worried about staying now! Any advice would be great!
Thanks
More
M H,
I am not sure how we were added to the registry that you are speaking about, but I do assure you that we do not have bed bugs. In fact, we have not had bed bugs during my tenure here at the Holiday Inn Express Lookout Mountain (4 years). I do believe that you will find that we...
More
I recently stayed at this hotel over a weekend with my daughter's soccer team. The service was great and very helpful. The rooms were bigger than many hotels of this caliber. The rooms also include a microwave and mini refrigerator. The hotel was comfortable and clean. The complementary breakfast was good with a variety of offerings.. I was there during...
More
GREAT location for Ruby Falls, Incline Railway, and Rock City Gardens!!! Our room was equipped like you'd expect at a Holiday Inn Express. The staff was friendly and helpful. The breakfast included pancakes, eggs, sausage, and biscuits/gravy in addition to the typical danish, cereal, juice, fruit and coffee items. This location is right across a side street from Cracker Barrel...
More
TennesseeDreamer,
It is always our duty to strive for excellence by providing the best service and rooms around the area. Thank you for your response as it is much appreciated by the hotel staff. We work really hard to keep our property in good condition and i'm really happy that you enjoyed your stay. However, I would like to apologize...
More
51 Reviews
