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All 98 Chattanooga hotels

Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

2.5 of 5 Hotel   |   3710 Modern Industries Parkway, Chattanooga, TN 37419
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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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Ranked #23 of 98 Hotels in Chattanooga
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 weeks ago
steve r Milford, Michigan
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332 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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LAWRENCEVILLE
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We booked this property because of the good reviews and because it was close to Lookout Mountain. Not a great experience. The beds were OK, but the rooms were a little dated, particularly the bathroom (no fan). When we were getting ready to go out for the evening, my wife started the shower and realized there was no shampoo. So... More

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear 37774ron, I sincerely apologize for your experience and will investigate the issues described. Thank you for taking your valuable time in posting a review of your experience with us at the Holiday Inn Express Lookout Mountain as this will give us the opportunity to address your concerns. Feel free to contact me directly at (423) 308-0116 if I can... More

Lewistown, Illinois
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed at this motel October 13th, 2014. I had a total if 5 rooms. This hotel is in bad need of upkeep. 4 out of 5 rooms air conditioning didn't work. 3 out of five rooms were not fully cleaned. My room, 404, had last person's coffee or pop on bedside stand. Desk chair had food residue left on the... More

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear berttrum, First and foremost, I sincerely apologize for your experience and will investigate the issues described. Thank you for taking your valuable time in posting a review of your experience as this will give us the opportunity to address your concerns. Feel free to contact me directly at (423) 308-0116 if I can assist you further. I hope that... More

Milford, Michigan
Top Contributor
167 reviews 167 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

superfast checkin, great staff. Very clean, and very nice rooms. Great location. This place is GREAT!!! Glad that I can count on consistent details at Holiday Inn Express. Tons of TV channels too in case I need them. Thanks

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear steve r, Thank you so much for choosing the Holiday Inn Express and for your loyalty to the IHG brand. We strive to continually provide the consistency that our guests have come to know and love! I will be certain to share your kind words with the rest of our hospitality team and we look forward to welcoming you... More

Larbert
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked in to this hotel after a disappointing experience at Chattanooga. The staff here are first class and it was great for us to hear James's Middlesborough accent. Our room on the fifth floor was spotless and a great size. Breakfast was just right for the traveller. Although the location of this hotel is out of the city I... More

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear MagsLarbert, We sincerely appreciate your review! Thank you so much for highlighting the wonderful aspects of our hotel as well as your kind words regarding our hospitality team! We know that there are many choices for accommodations in the Chattanooga area, and we enjoy welcoming people to our gorgeous Lookout Mountain location. Being within minutes of Rock City, Ruby... More

North Yorkshire, United Kingdom
Top Contributor
108 reviews 108 reviews
47 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for two nights on our road trip. I choose this hotel for it's location and was not disapointed. Rock City, the incline railway and Ruby Falls are all within a few miles. Also being close to the I24 makes it easy for downtown access. We had a corner room which had 2 windows and more spacious then the... More

Was this review helpful? Yes 1
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Lipz268, Thank you so much for staying with us and I am so happy that you were able to visit all Chattanooga had to offer so easily while staying here. I truly appreciate you taking the time to post a review about your stay and hope that you will come back and stay with us at the Holiday Inn... More

Crystal Springs, Mississippi, United States
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 18, 2014

Always clean and quiet, We were on a road trip and was just stopping for the night and this hotel was close with easy access to I24. Cracker Barrel is just a short walk across the parking lot. I would recommend this hotel.

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Harold S, Thank you so much for your recommendation! We are so pleased that you enjoyed your stay. Hopefully you enjoyed your time here in the Chattanooga area and had an opportunity to explore the sights and wonders that this wonderful city has to offer! We look forward to the opportunity to welcome you back to the Scenic City... More

Weaverville, North Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed two nights here. The service was great and the staff was very friendly. The first morning we went down for breakfast the room was full and we had a hard time finding a place to eat, the next morning we went down a little earlier and had no problem finding a table.

Was this review helpful? Yes 1
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear dcingle, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain! We sincerely appreciate your review and the time that you have taken to provide feedback with future travelers. We know that there are many choices for accommodations in the Chattanooga area and we are so pleased that we had the opportunity to be your host... More

Olive Branch, Mississippi, United States
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 31, 2014

My wife and I were passing through Chattanooga on our way home from a weekend in Atlanta and decided to check out Chattanooga. We stayed at the Holiday Inn Express Lookout Mountain. The hotel was nice enough and the staff was friendly and helpful. We were given a Wi Fi code that did not work. I advised management of this... More

Was this review helpful? Yes 1
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Joe A, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain for your recent stay! We are so pleased that we had the opportunity to be your accommodation of choice during your recent travels. I sincerely apologize that we there was a bit of confusion with the wi-fi password, however I am pleased to read... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 24, 2014

Wow, and not in a good way! Hotel was very disappointing compared to what I am use to for a Holiday Inn as I'm a IHG Gold Member. They're in need of many building and room updates. I wouldn't recommend this hotel in its current condition.

Was this review helpful? Yes 1
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear BrynnBlythe, Thank you so much for being a Gold IHG Reward Club member and for the time that you have taken to provide a review. I sincerely apologize that you were less than satisfied with our accommodations. We appreciate the time that you have taken to provide feedback and at your earliest convenience if you could contact me directly... More

Florida Keys, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 19, 2014

Good place to stop for a night but get alot of noise from expressway near hotel. The breakfast could have been a little better..eggs old and not much to eat. The beds were warped; as if, they were slept in the middle a lot. Need new mattresses.

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear bevedave, Thank you for highlighting both the positive and negative aspects of your recent stay. We utilize guest feedback as an opportunity to find ways to continually improve our hotel. I have noted your concerns and will look for ways to implement improvements with our management team. Thanks so much for your review and we hope to welcome you... More

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Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Parkway, Chattanooga, TN 37419
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga

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