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All 95 Chattanooga hotels

Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

2.5 of 5 Hotel   |   3710 Modern Industries Parkway, Chattanooga, TN 37419
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77%
Ranked #24 of 95 hotels in Chattanooga
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Azbylut Papillion, Nebraska, United States
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301 people have reviewed this hotel

Traveler rating
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    39
    25
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127
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Papillion, Nebraska, United States
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel just fit the bill for what we were stopping to see - Lookout Mountain. Didn't have to go into the city plus there were a few restaurants either across parking lot (Cracker Barrel, Taco Bell, Waffle House, La Marguerita down the street, etc. Situated right off the interstate and only about 5 minutes to drive up to top... More

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West Allis, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

We checked in and our room smelled like cigarette we requested another room same issue. Staff unprofessional. When we contacted the main Holiday inn to get a refund the front desk person said that the room did not smell like smoke, we refuse to stay at this hotel and we worked directly with the main Holiday inn for a refund.... More

Was this review helpful? Yes 1
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear deedee6366, Thank you so much for your feedback regarding your recent stay. First and foremost, we encourage guest feedback both positive and constructive so that we can continually improve our guest satisfaction. I sincerely apologize that you were less than satisfied with your experience. We are a 100% non smoking facility, however occasionally there are those who do not... More

DeSoto, Missouri
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice place with usual great H.I. Express hot breakfast. Friendly staff. Convenience of restaurants across low traffic street. Walk to Cracker Barrel or Taco Bell. Because of close proximity to I-24 and the property's position in a valley between mountains, the noise from trucks on the highway is noticeable in the room at night. We set the HVAC unit to... More

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Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Jim P, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain, and for taking the time to share your experience with future travelers. It is always encouraging to hear valuable feedback from our guests as this helps us pinpoints areas of strengths as well as areas that may need improvement. We know that there are... More

Senior Contributor
37 reviews 37 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One night stay - staff was very friendly and helpful. Room was clean and typical of other HIE. Close to restaurants as well. Fridge, internet, and a pool for the kids. They also serve breakfast in the morning. Views are great in the morning and very close to Ruby Falls. Would stay again.

Was this review helpful? Yes 1
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Kazakboy, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain to be your accommodation of choice during your recent visit to the Chattanooga area. We are so pleased that you enjoyed your stay and would be happy to welcome you back for future stays. I hope that you enjoyed your time at Ruby Falls; Rock... More

Nashville, Tennessee
1 review
5 of 5 stars Reviewed March 14, 2014

This was by far the best experience I have had at any hotel. The staff was friendly, helpful, and on point with anything you asked from them. The rooms where amazing super clean the beds were remarkable the softest mattress I've ever laid on the hot breakfast was great and the staff never let the food get low check in... More

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Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Nathan J, Wow! Thank you so much for your wonderful review and for taking the time to share your experience with others! I am so pleased to read of your wonderful experience with us at the Holiday Inn Express Chattanooga Lookout Mountain, and it is truly humbling to our hospitality team as well as our management staff! We continually... More

Nettleton, Mississippi, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2014

Family of 6 adults and 4 children: 3 nights. Staff was excellent. Rooms were clean. Breakfast was good; especially the cinnamon rolls!!!!!! We arrived around 10 pm 3/7/14. The luggage cart was noisy. I was worried about waking up the other guests on the floor. Not used to hearing highway traffic and we were on the north end of building... More

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Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Martha R, It's great to hear your positive comments about our helpful and accommodating staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, relaxing and friendly accommodations. On behalf of our team, we are very delighted to read that you would recommend our... More

Illinois City, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2014

Made a stop here on our way to Florida, needed somewhere to stay for the night and let the family rest. The hotel was clean , beds comfortable and staff very kind and helpful. Great breakfast was a major plus too. We plan on staying here again as we head back home. You won't be disappointed.

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Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear johanna2004, Thank you so much for your kind words regarding your stay at the Holiday Inn Express Chattanooga Lookout Mountain, and for your glowing recommendation to future travelers. We are so pleased that you enjoyed your stay, and look forward to welcoming you back on your return trip! Should you have time on the return trip I hope you... More

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed February 8, 2014 via mobile

This was a great property with friendly staff and a great breakfast! Very convenient location to downtown and great restaurants nearby. Would recommend to a friend and will stay here again when we are back in town.

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear MEFtravel, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain and for your wonderful review regarding your recent stay. We are so pleased that you had an enjoyable experience and we appreciate the opportunity to have been your accommodation of choice. We hope for you to be our guest again in the near future. Sincerely,... More

Round Rock, Texas
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 9, 2014

We arrived at 4pm to the hotel on Sat. Dec. 21st. We were on our way to another city and only had one evening and morning to see the sights. Thankfully, I can't remember his 1st name, but Mr. Mendez was so informative about the local attractions! He gave us options and his favorite, Rock City. We went that evening... More

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Momoftwo711, Thank you for taking the time out of your busy schedule to provide us your feedback regarding your experience at the Holiday Inn Express Chattanooga Lookout Mountain. I would also like to express my sincere appreciation for your continued loyalty towards our brand. I am so glad to read that you were pleased with our hotel! This is... More

Madison, Wisconsin
Contributor
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 2, 2014

HIE Lookout mountain. Decent hotel. Large room. Small bathroom. Oblong toilet, which is good. Sink in the bathroom is good. Duvay type bed setup is good. One nice thing is that they do not allow any pets. Pets are fine for people that like them but I do not like having a room where a pet has stayed before. I've... More

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear thevisitorcenter, Thank you so much for taking the time to provide feedback regarding your recent stay. I sincerely apologize for issues that you encountered during your stay, and we will take the feedback that you have provided to investigate the issues that you described. Our #1 goal is customer satisfaction and I apologize that our team dropped the ball.... More

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Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Chattanooga Holiday Inn
Address: 3710 Modern Industries Parkway, Chattanooga, TN 37419
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Chattanooga
#16 Business Hotel in Chattanooga
#21 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Official Description (provided by the hotel):
Chattanooga s closest Holiday Inn Express Hotel & Suites to downtown. You will be welcomed with a true sense of Southern Hospitality. Our friendly staff is eager to help you settle in to feel at home while staying in Chattanooga. Our inviting rooms are attractively decorated and equipped to make your stay a comfortable one. Each room features a 25' cable TV with HBO, free local phone calls, and data-ports on each phone. Every room also has a coffee maker, hairdryer, iron and full size ironing board. Wireless High speed internet is also available at no charge. Our generous Complimentary Express Start Deluxe Continental Breakfast features a bountiful selection of cold and hot cereals, fruits, juices, assorted pastries, breads, hardboiled eggs, and our famous hot cinnamon rolls. Several restaurants are located within walking distance. Refresh while swimming in our lovely indoor heated pool or use our fitness facility. Join our Priority Club! Priority Club privileges include Express Check-in, Atlanta Journal-Constitution delivered to your room and 2PM late check-out at no charge. So spend some time with us while you visit Rock City, Ruby Falls, Lookout Mountain, Tennessee Aquarium, Creative Discovery Museum, Imax Theater, Chattanooga Choo Choo, and many other great site in the area. The Holiday Inn Express Lookout Mountain is the closest property to Lookout Mountain, just in our back door. Stay with us at Holiday Inn Express Lookout Mountain. ... more   less 
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