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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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3710 Modern Industries Parkway, Chattanooga, TN 37419
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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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378 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
5 reviews
3 of 5 stars Reviewed 3 days ago NEW

Our sheets were dirty. The indoor pool was tiny the water was cold the room was like a sauna . Seriously the room was so hot it felt like you might suffocate. The pool side chairs are rickety I weigh 145 and I thought they might break. The cookies are awesome as was the breakfast (I should no about the... More 

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Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Valerie E, Thank you so much for your feedback. I sincerely apologize that we did not exceed your expectations and for the issues that you experienced. I have shared your concerns with our management team so that the issues can be resolved. Thanks once again for your review. Sincerely, Alicia L. Social Communications Manager (423) 308-0116 More 

South Carolina
Level Contributor
315 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 329 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a two night stay booked here on points. Check-in with James was quick and I was given a corner king room on the 3rd floor. Quiet hotel,nice pool area,decent free breakfast and the wifi better than average speeds. There is a Cracker Barrel and Taco Bell directly across the parking lot. Getting to downtown Chattanooga from the hotel... More 

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Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night. Facility is a little older but mostly clean. Staff was very friendly and the take out menus were helpful so we could order some pizza to eat in the room. The views around the area are beautiful! Actually had a decent view from our room of the mountains.

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Christiansburg
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was traveling through Chattanooga with some friends who were moving to North Carolina from Louisiana. My friends were the ones who made the reservation, so I cannot speak regarding that experience. I will say the check-in process was smooth. We had rooms the rooms that they had reserved. We had reserved two rooms, both with two double beds. We... More 

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Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

Excellent hotel stay. The room was very clean upon arrival and the staff was extremely friendly and helpful.The breakfast was great and well stocked. Waffles, bagels, omelets, sausage, muffins, pastries, cereal, yogurt, oatmeal...you name it! Delicious! We weren't able to use the pool since both times we thought about it, it was packed. But from the looks of it, it... More 

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Jackson, Mississippi
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Our family was traveling from Jackson, MS to Gatlinburg, TN and we decided to break up the trip by staying in Chattanooga for one night. It was convenient to Rock City and Raccoon Caverns, which was great! It had an indoor pool for the family, but after the long day of adventures and travel we just crashed. Cracker Barrel, Waffle... More 

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common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Beautiful room. Amenities were great. the bed slept so good it was hard to get out of it.The free breakfast had 2 meats and eggs and biscuits and gravy, fresh fruit, cereals and good coffe. Now we know where to stay when ever we return to the city.

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Mackville, Kentucky, United States
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 30, 2015

This hotel is very clean. The facilities are well kept and the Breakfast is outstanding. The only complaint I had was with the noise level. The hotel sits close to the interstate and you can easily hear the big trucks as they apply their "jake" brakes. Not a deal breaker but I did take one star away for the noise.

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Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

We checked in for one night. After being on the Hiwassee river all day I was glad the checkin was pretty smooth. (If you book 2 rooms don't expect to be next to each other or even on same floor unless requested). I explained that I really needed on same floor they did accommodate me but one room was more... More 

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Mackville, Kentucky
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 23, 2015

Stayed here for a quick weekend visit and was pleased. Breakfast was great, and the rooms were clean. I would highly recommend for someone looking for a quick getaway. Restaurants are early too for a quick bite to eat. The pool isn't too cold or too hot, and good for kids.

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