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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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3710 Modern Industries Parkway, Chattanooga, TN 37419
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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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358 reviews from our community

Traveler rating
    156
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    46
    30
    12
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152
99
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hilton Head
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

we stayed here for an overnight while traveling. Very adequate, clean, friendly, nice bed and bedding. ther is not much around this hotel. the front desk suggested a small bar nearby, (can't remember the name of it, but they are most likely still recommending it). Smoking is allowed in the bar, but food was excellent!

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Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel was very clean and the staff was very nice and friendly. The check-in was quick and efficient. My room was closer to the elevator than I like but I never heard it. I will definitely stay here again when in the area!

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Indian Trail, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

checked in jessica at counter was courtious and very helpful got up to room and it was BIG bed was pillow top and soon as i hit it didnt want get up lol slept great, restraunt within walking distance but they also serve breakfast at hotel which i did eat there, if i make another trip to chattanooga im definetly... More 

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Springfield, Missouri
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Easy access from the highway. Clean hotel and welcoming staff. Stayed in corner room on top floor closest to highway. A/C unit fan did not run continuously so highway noise was heard throughout the night. Room was clean. Bed was softer than expected but still a good nights sleep. Cracker Barrel and Taco Bell next door. Large parking area and... More 

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Perry, GA
Top Contributor
83 reviews 83 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at the HIE Lookout Mountain! Friendly staff and clean room. Love the "suites" with the sleeper sofa, which provide plenty of room to spread out. Hotel is just a short drive from Lookout Mountain attractions and to downtown attractions/restaurants. Indoor pool was nice, but a little cold and small for my taste. The kids enjoyed it... More 

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Senior Contributor
29 reviews 29 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I liked the staff here, everyone was very helpful and after a long tedious phone call to get some things worked out they upgraded us to the sweet on the 5th floor. O ly thing I had a problem with was the shower curtain was dirty, some sheets had stains on them, and the room was a little small for... More 

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Kalamazoo, Michigan
Top Contributor
66 reviews 66 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 22, 2015

Last stay here was 3 years ago and I wasn't going to stay. But glad i listened to the Trip Advisor reviews. Much improved since 2012. Friendly greeting. Room was big and clean. Very comfortable. Quiet. Well stocked. Pool was warm and clean. Plenty of towels even though the hotel was busy. Breakfast was busy but well stocked. All in... More 

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Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear juliekenben, Thank you so much for your wonderful review! Reviews like this one truly warm our hearts. Since 2012 we have experienced a lot of growth and improvement, and your review is evidence of that. I have shared your feedback with our entire team as a kudos for a job well done! Thanks so much, Sincerely, Alicia L. Social... More 

minnesota
Top Contributor
125 reviews 125 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 20, 2015

Stayed at the HIE Lookout Mountain due to the location to attractions. Very friendly front desk staff. Nice clean, large room, quiet hotel! Good night sleep. Good selection for breakfast. Places to eat in close to the hotel as well.

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Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear mnyoung, Thank you so much for choosing the Holiday Inn Express Lookout Mountain and for sharing your wonderful experience here on TripAdvisor! On of my my favorite things to do in Chattanooga is explore Rock City; which luckily we are located just a few minutes from! I hope that if your travels bring you back to the area that... More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2015

Perfect stop on way north- we made a reservation and arrived at 830 pm - very friendly staff directed us to restaurants nearby and offered warm cookies on our return from dinner! This motel was sold out and the restaurants were busy too- the area gets dark and foggy at night and in early morning. We enjoyed the free breakfast... More 

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Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear KHM48, We are fortunate to be a hotel that stays very busy and it is in part to wonderful reviews like this one! I believe that when people read our reviews and have a wonderful experience it gives guidance to future travelers, so we thank you so much for sharing your recent experience with us. Know that it is... More 

Contributor
14 reviews 14 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 10, 2015 via mobile

The room was very nice,clean and updated. Beds were comfortable. The heated pool was very cold. The breakfast lacked service. There were many empty service trays. We had to just eat what was there instead of what was supposed to be there. The food service employee was not friendly and clearly did not enjoy her job. I would recommend this... More 

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Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Brandie80, I sincerely apologize that we did not exceed your expectations during your recent stay. We recognize that amenities are a major draw and apologize if you were disappointed during your stay with us. I have passed along your feedback to our team so that the issues can be resolved. Thanks so much for your review and we hope... More 

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