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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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3710 Modern Industries Parkway, Chattanooga, TN 37419
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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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363 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rugeley, United Kingdom
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fairly typical of the hotels we used during this mini tour of the Southern States. The hotel was very comfortable and the standard of hygiene and sleep quality was high. The breakfast was passable although not to our usual taste, US style but what would you expect? The bonus was the free wines / beers plus a very small portion... More 

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West Yorkshire
Top Contributor
100 reviews 100 reviews
65 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for one Saturday before heading back to Atlanta. Location wise it worked for us because we had spent time in downtown Chattanooga that day and we covered off Lookout Mountain the morning we left. The reception staff were excellent giving us good advice on what to see. Breakfast was usual fare kept well stocked. Room was clean and... More 

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Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

very comfortable rooms and furnishings, nice breakfast, convenient to both downtown and lookout mountain attractions. Easy access to main highways. Indoor pool as well. very friendly staff. be sure to go to lookout point at Rock City.

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Beaver Dam, Wisconsin
Top Contributor
119 reviews 119 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On our journey back from Atlanta, GA my wife and I stayed at the Holiday Inn Express, Lookout Mnt. in Chattanooga. On the whole, the stay was enjoyable. The staff at check-in was both courteous and welcomed us as IGH Club members. The room was clean and the bed was comfortable. The glitch came at breakfast the next morning. While... More 

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Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Bruce M, Thank you so much for your feedback! We appreciate your loyalty to our brand as valued IHG Reward Club members and also appreciate the time that you have taken to provide a review. We are so pleased that you enjoyed the accommodations and also apologize for your dining experience. I have shared your feedback with our breakfast... More 

mtaylor593
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here a couple of weeks ago on road trip from Florida to Chicago. Convenient to highway and Lookout Mountain attractions. Friendly staff, free wifi and nice breakfast included. We had reserved a standard king room but we're upgraded to jr. suite with sofa bed and microfridge! Would recommend this hotel.

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Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear mtaylor593, Thank you so much for choosing the Holiday Inn Express Lookout Mountain! We are so pleased that you enjoyed your stay with us. I am also pleased to know that our hospitality team went above and beyond to provide you with an upgrade to one of our suites. I'm sure that gave you a little extra room to... More 

Hilton Head
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

we stayed here for an overnight while traveling. Very adequate, clean, friendly, nice bed and bedding. ther is not much around this hotel. the front desk suggested a small bar nearby, (can't remember the name of it, but they are most likely still recommending it). Smoking is allowed in the bar, but food was excellent!

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Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Ellen W, Thank you so much for your review. We sincerely appreciate that you took the time to provide feedback regarding your stay. I hope that next time we will truly wow you so that you rank our hotel, service, and overall accommodations a 5 out of 5! We look forward to welcoming you back to the Scenic City!... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel was very clean and the staff was very nice and friendly. The check-in was quick and efficient. My room was closer to the elevator than I like but I never heard it. I will definitely stay here again when in the area!

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Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Jamie F, Thank you so much for choosing the Holiday Inn Express Lookout Mountain! We are so pleased that we had the opportunity to be your hotel during your travels. We recognize that there are many choices for accommodations in the Chattanooga area and we look forward to continually striving to exceed guest expectations. Sincerely, Alicia L. Social Communications... More 

Indian Trail, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

checked in jessica at counter was courtious and very helpful got up to room and it was BIG bed was pillow top and soon as i hit it didnt want get up lol slept great, restraunt within walking distance but they also serve breakfast at hotel which i did eat there, if i make another trip to chattanooga im definetly... More 

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Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear frank b, We hope to have the opportunity to welcome you back! With the gorgeous mountain backdrop, fantastic weather, kindhearted people, and overall inviting atmosphere, Chattanooga is a great city to visit! We are so pleased that you enjoyed the overall accommodations of our hotel as well as our service team and hope to see you again soon. Sincerely,... More 

Springfield, Missouri
Top Contributor
58 reviews 58 reviews
42 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 21, 2015

Easy access from the highway. Clean hotel and welcoming staff. Stayed in corner room on top floor closest to highway. A/C unit fan did not run continuously so highway noise was heard throughout the night. Room was clean. Bed was softer than expected but still a good nights sleep. Cracker Barrel and Taco Bell next door. Large parking area and... More 

Was this review helpful? Yes 1
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear BBQPitchman, Thank you so much for sharing your experience with future travelers here on TripAdvisor! We are so pleased that you enjoyed your stay and appreciate that you highlighted both the positive and negative aspects of your stay. I hope that your travels direct you back to the Chattanooga area, and we look forward to welcoming you back to... More 

Perry, GA
Top Contributor
83 reviews 83 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 3, 2015

We enjoyed our stay at the HIE Lookout Mountain! Friendly staff and clean room. Love the "suites" with the sleeper sofa, which provide plenty of room to spread out. Hotel is just a short drive from Lookout Mountain attractions and to downtown attractions/restaurants. Indoor pool was nice, but a little cold and small for my taste. The kids enjoyed it... More 

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Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear ugagrad98, We are honored that we could be your hotel of choice during your recent travels. I hope that you enjoyed the Lookout Mountain attractions (Rock City is my personal favorite) as well as the overall vibe of the Chattanooga. As one of the great outdoor cities, it provides countless hours of fun! Hopefully we will have the pleasure... More 

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