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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

2.5 of 5 3710 Modern Industries Parkway, Chattanooga, TN 37419
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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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346 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jasper, Alabama
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We only stayed one night for a volleyball tournament in the area, but it was a really nice, comfortable stay. The room was clean and the beds comfortable. The breakfast area was nice place to hang out with the big screen TV. The breakfast was just your average hotel food. Plenty of parking and we had no trouble with noise.... More 

Was this review helpful? Yes 1
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Klyn02, I hope that you did well in your volleyball tournament! We are so pleased that we were your hotel of choice during your recent travels and it would be our pleasure to welcome your return! Sincerely, Alicia L. Social Media Manager (423) 308-0116 More 

Springfield, Missouri
Top Contributor
72 reviews 72 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've made this hotel a definite I-24 stop! It is clean, comfortable and very friendly. Rukiya made our checkin fast and painless. It was refreshing to see other staff members come out and welcome us during the checkin process. The beds are really comfortable! The breakfast is well stocked and offers a good variety of fresh, hot and cold items.... More 

Was this review helpful? Yes
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear trtzw, As a top contributor here on TripAdvisor since 2008, we sincerely appreciate your 4 star review of our hotel, service team, and overall accommodations! We are always pleased to see customers return and are even more excited when they share positive feedback with future travelers! Thanks so much for your review and we look forward to welcoming your... More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for one night at this hotel. I was a bit concerned about the location as the view out of our window was a bit questionable. Our room overlooked a vacant lot with garbage and rocks strewn about. The rooms were clean-ish. No signs of bed bugs in our rooms, so that was good. Breakfast was simple. Some hot... More 

Was this review helpful? Yes
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear PinUpJenn, Thank you for your feedback. It is always our goal to provide a 5 out of 5 experience and I apologize that our accommodations did not exceed your expectations. We appreciate your review as this will give us guidance for finding ways of improvement. I hope that should your travels bring you back to the area that you... More 

Bowling Green, Kentucky
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this Holiday Inn because it was much cheaper than the downtown Chattanooga hotels. We had a wonderful 1 night stay in a nice, clean hotel room. Rikiya checked us in and was so friendly and professional. She informed us that there would be fresh baked cookies shortly, which my young children loved. My family of 4 had no... More 

Was this review helpful? Yes
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Samantha W, Thank you so much for your review and for acknowledging our property here on TripAdvisor! We are always pleased when we have the opportunity to hear valuable feedback from our guests. We know that there are many choices for accommodations in the Chattanooga area and we are so pleased that we could be your destination of choice.... More 

Cobourg, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

A good hotel for a one night stop-over, no dinner restaurant of course, just a simple buffet breakfast. There is a Greek/Italian restaurant within walking distance. Rooms clean, warm and well appointed. The bonus for us having travelled from Canada was the $5. Car wash right next door to the hotel which got rid of all the road salt and... More 

Was this review helpful? Yes 1
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Will H, Thank you so much for your review. I believe that the hotel that you are describing is one of our sister properties, the Holiday Inn Express East Ridge. I am so pleased that you had an enjoyable experience and perhaps the next time you are in Chattanooga you will have the opportunity to visit us at the... More 

Valdosta, Georgia
1 review
5 of 5 stars Reviewed January 13, 2015

I stayed at this hotel a while back and remembered it mainly because of the stupid-comfortable beds. This time around, my boyfriend was traveling with me, and I've been telling him for days before our stay that I can't wait to sleep in the bed at the Holiday Inn Express at Lookout Mountain, because it is the most comfortable bed... More 

Was this review helpful? Yes
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Jamie G, Thank you, thank you, thank you for your fan-stinkin-tastic review! We are so pleased to read your WONDERFUL feedback regarding your recent stay with us and appreciate your continually loyalty to your hotel. I will be certain to share your review with our entire team as kudos for a job well done and hope that we have... More 

Springfield, Illinois
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 29, 2014

Excellent Facility - - Recommend to both the Chattanooga visitor or just an overnite along I-24. Staff very pleasant - greeted with a smile after being on the road for many hours. Hotel is above Express expectations - very clean and well kept. Hotel is an easy off/on to I-24 on the west side of the city. Close to both... More 

Was this review helpful? Yes
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear JPD1988, Thank you so much for your heartfelt review! As Senior Contributor on TripAdvisor we appreciate the time that you have taken to provide your experience with future travelers as well as the 5 star rating of our property! We strive to ensure that our guests have a memorable experience and are pleased that our team hit it out... More 

Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 27, 2014

We booked 4 rooms here Christmas Day & the day after. All the rooms had comfy beds except one, it was a little worn. Clean rooms, clean everything. Round the clock free coffee in the lobby, free cookies during the day. Breakfast was small but fine for a hotel. Cracker Barrel is across the street. Mountain views out of our... More 

Was this review helpful? Yes
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear chrysb, Thank you so much for letting us be your home away from home during the recent Holiday Season! We are so pleased that you enjoyed your stay with us! We strive to ensure that our guests have a memorable experience and will certainly address the issue with the mattress. It would be our pleasure to welcome you back... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

Stayed here as a halfway point on our way home from Florida. Spacious room. Very close to Ruby Falls, which we visited before heading home. Staff was very friendly! Only complaint was that at 9:00 the pancake machine was empty. Breakfast ends at 9:30, but were told that it was too close to the end of breakfast to refill. Kids... More 

Was this review helpful? Yes
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear SchantzFamily, We sincerely appreciate your review as well as the time invested to share your feedback with us as well as future travelers. I am pleased that you enjoyed your time with us here in the Chattanooga area and hope that the rest of your vacation was equally satisfying. I apologize for the issues that you experienced with our... More 

League City, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 4, 2014

This hotel is a top notch hotel. It's location was right off the highway. But you could not tell. The staff were very friendly. The elevators were very fast. We appreciated that with checking in tired and unloading 7 suitcases. Upon entering it's a warm, inviting hotel. They have coffee and cookies in the lobby. It was decorated beautifully for... More 

Was this review helpful? Yes
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Angie R, Thank you so much for sharing your positive experience with us! I have shared your review with our entire service team! All of our departments work together to ensure that we provide a memorable customer service experience from start to finish! Thank you so much for your acknowledgement of a job well done. From all of us... More 

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Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Parkway, Chattanooga, TN 37419
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#9 Green Hotel in Chattanooga
#18 Family Hotel in Chattanooga
#28 Business Hotel in Chattanooga

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