We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 98 Chattanooga hotels

Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

2.5 of 5 Hotel   |   3710 Modern Industries Parkway, Chattanooga, TN 37419
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain to your Saves list
Ranked #23 of 98 Hotels in Chattanooga
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 weeks ago
IMUK London, United Kingdom
Write a Review

335 reviews from our community

Traveler rating
    148
    104
    42
    29
    12
See reviews for
141
92
18
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (335)
  • Mar-May only
    (95)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (40)
All months
Madison, Wisconsin
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

For some reason, my IHG rewards club did not get me an “upgrade” for my room. Also, for some reason, the desk clerk thought that I had reservations for two rooms. When I showed her my confirmation, she said that she was just checking and that the other person with my exact first and last name, which is quite unusual... More

Was this review helpful? Yes
London, United Kingdom
Top Contributor
156 reviews 156 reviews
79 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms here were bog-standard for the Holiday Inn Express chain. Reception staff were very friendly and chatty, but the TV wasn't working in our room and over the course of our 2-day stay, despite reporting the problem 4 times and being promised it would be sorted, the handy man only grudgingly attended on the evening of the second day.

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear IMUK, Thank you so much for your feedback. I sincerely apologize for any inconvenience that this may have caused during your stay. Customer satisfaction and service is our primary objective and this matter will certainly be addressed with our hospitality team. I know that we did not exceed your expectations during your recent stay, however I hope that you... More

Raleigh, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Back in February I stayed in a Holiday Inn in Atlanta in which i had an absolutely horrible experience, so i wasn't to thrilled about staying in another Holiday Inn. But I turned out to be wrong to prejudge this hotel, because it is simply amazing. Out of all the Marriott's, Hilton's, and Hampton Inn's i have never met a... More

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear KHH808, Thank you so much for this WONDERFUL review! Receiving reviews like this one truly warm our hearts! I have shared your review with not only Alicia and our entire front desk team, but with our Management staff was well! Seeing in action the hard work of our hospitality team is one of the most rewarding aspects of our... More

LAWRENCEVILLE
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 14, 2014 via mobile

We booked this property because of the good reviews and because it was close to Lookout Mountain. Not a great experience. The beds were OK, but the rooms were a little dated, particularly the bathroom (no fan). When we were getting ready to go out for the evening, my wife started the shower and realized there was no shampoo. So... More

Was this review helpful? Yes 1
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear 37774ron, I sincerely apologize for your experience and will investigate the issues described. Thank you for taking your valuable time in posting a review of your experience with us at the Holiday Inn Express Lookout Mountain as this will give us the opportunity to address your concerns. Feel free to contact me directly at (423) 308-0116 if I can... More

Lewistown, Illinois
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 14, 2014

Stayed at this motel October 13th, 2014. I had a total if 5 rooms. This hotel is in bad need of upkeep. 4 out of 5 rooms air conditioning didn't work. 3 out of five rooms were not fully cleaned. My room, 404, had last person's coffee or pop on bedside stand. Desk chair had food residue left on the... More

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear berttrum, First and foremost, I sincerely apologize for your experience and will investigate the issues described. Thank you for taking your valuable time in posting a review of your experience as this will give us the opportunity to address your concerns. Feel free to contact me directly at (423) 308-0116 if I can assist you further. I hope that... More

Milford, Michigan
Top Contributor
190 reviews 190 reviews
34 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed October 8, 2014

superfast checkin, great staff. Very clean, and very nice rooms. Great location. This place is GREAT!!! Glad that I can count on consistent details at Holiday Inn Express. Tons of TV channels too in case I need them. Thanks

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear steve r, Thank you so much for choosing the Holiday Inn Express and for your loyalty to the IHG brand. We strive to continually provide the consistency that our guests have come to know and love! I will be certain to share your kind words with the rest of our hospitality team and we look forward to welcoming you... More

Larbert
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 7, 2014

We booked in to this hotel after a disappointing experience at Chattanooga. The staff here are first class and it was great for us to hear James's Middlesborough accent. Our room on the fifth floor was spotless and a great size. Breakfast was just right for the traveller. Although the location of this hotel is out of the city I... More

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear MagsLarbert, We sincerely appreciate your review! Thank you so much for highlighting the wonderful aspects of our hotel as well as your kind words regarding our hospitality team! We know that there are many choices for accommodations in the Chattanooga area, and we enjoy welcoming people to our gorgeous Lookout Mountain location. Being within minutes of Rock City, Ruby... More

North Yorkshire, United Kingdom
Top Contributor
109 reviews 109 reviews
48 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed September 29, 2014

We stayed for two nights on our road trip. I choose this hotel for it's location and was not disapointed. Rock City, the incline railway and Ruby Falls are all within a few miles. Also being close to the I24 makes it easy for downtown access. We had a corner room which had 2 windows and more spacious then the... More

Was this review helpful? Yes 1
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Lipz268, Thank you so much for staying with us and I am so happy that you were able to visit all Chattanooga had to offer so easily while staying here. I truly appreciate you taking the time to post a review about your stay and hope that you will come back and stay with us at the Holiday Inn... More

Crystal Springs, Mississippi, United States
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 18, 2014

Always clean and quiet, We were on a road trip and was just stopping for the night and this hotel was close with easy access to I24. Cracker Barrel is just a short walk across the parking lot. I would recommend this hotel.

Was this review helpful? Yes
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Harold S, Thank you so much for your recommendation! We are so pleased that you enjoyed your stay. Hopefully you enjoyed your time here in the Chattanooga area and had an opportunity to explore the sights and wonders that this wonderful city has to offer! We look forward to the opportunity to welcome you back to the Scenic City... More

Weaverville, North Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed two nights here. The service was great and the staff was very friendly. The first morning we went down for breakfast the room was full and we had a hard time finding a place to eat, the next morning we went down a little earlier and had no problem finding a table.

Was this review helpful? Yes 1
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear dcingle, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain! We sincerely appreciate your review and the time that you have taken to provide feedback with future travelers. We know that there are many choices for accommodations in the Chattanooga area and we are so pleased that we had the opportunity to be your host... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Parkway, Chattanooga, TN 37419
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Expedia, TripOnline SA, Despegar.com, Hotels.com, Travelocity, Odigeo, Agoda and Tingo so you can book your Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga

40 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Dining (1)
Viewed
View from room (2)
Viewed
1:26
Videos (1)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (10)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Hotel & grounds (4)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay