We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 95 Chattanooga hotels

Holiday Inn Express Hotel & Suites

2.5 of 5 Hotel   |   1441 N. Smith St., Chattanooga, TN 37412
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites to your Saves list
Holiday Inn Express Hotel & Suites
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com IHG Orbitz.com
and 8 more sites!
79%
Ranked #29 of 95 hotels in Chattanooga
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 27, 2014
SueCB-7 chicago,IL
Write a Review

162 people have reviewed this hotel

Traveler rating
    72
    52
    21
    12
    5
See reviews for
63
36
11
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
chicago,IL
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 27, 2014

Staff at this hotel was truly exceptional. Nice room, comfortable bed, clean. The quality of the staff prompted my review. Miss the old coffee makers, individual cup brew/serving- not a fan. Great Location off 75.

Was this review helpful? Yes 3
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear SueCB-7, We sincerely appreciate your warm review in regards to our staff and your stay with us at the Holiday Inn Express Chattanooga East Ridge! It was our pleasure to be your accommodation of choice while visiting the Chattanooga area. We have a talented hospitality team who continual strives to go above and beyond to exceed guest expectations. We... More

Wilmington, DE
Top Contributor
59 reviews 59 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 26, 2013

We liked our stay. It is just like any other Holiday Inn Express. Beds were clean and comfortable. We had good rests. Staff were friendly and very helpful. Front desk Steve did over and beyond (for us) than I could expect. The hotel was at a good location. Even though, it was in Chattanooga. It was easy to get to... More

Was this review helpful? Yes 3
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear ExpandMyHorizon, Thank you for taking time out of your day in providing us a review of your experience with us on TripAdvisor. While it appears you enjoyed your stay with us, I would like to take this opportunity to sincerely apologize for the issues with your stay. Rest assured I have shared your comments with our team, and the... More

Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 4, 2013

Front desk was very helpful and professional. The room is a bit old but very clean, two quen beds are very comfortable, the breakfast is very good. We arrived a little bit late and the hot water is not hot at all, however the problem get resolved in the morning. It is a good choice for one nught stay with... More

Was this review helpful? Yes 3
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Just G, Thank you so much for your feedback regarding your recent stay with us. We appreciate the opportunity to have been your accommodation of choice while visiting the Scenic City! I hope that you enjoyed exploring our beautiful city; especially during the holidays. I apologize for the inconvenience with the water, however I am glad that it was... More

Chattanooga, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 29, 2013

Front desk was very helpful and ready to help when I ask a question. They pointed me to some nice places to eat. The room was as I expected and very clean, cookies were very good, breakfast was very good. I would stay again due to the good service.

Was this review helpful? Yes 3
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Donald B, Thank you so much for letting the Holiday Inn Express Chattanooga East Ridge be your hotel of choice when visiting the Chattanooga area! I know that when travelling on business it important to have clean and comfortable accommodations and I am glad that our hospitality team was able to deliver! Next time your travels bring you to... More

Kingsport, Tennessee
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 22, 2013

We have stayed at this hotel many times while in town for Volleyball tournaments. We stayed a couple of weeks ago and was again treated so well by the staff. The bed was clean and comfortable and the breakfast was convenient. The hotel is starting to show a bit of wear but otherwise is always a good choice.

Was this review helpful? Yes 3
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Kim W, Thank you so much for choosing the Holiday Inn Express Chattanooga East Ridge and thank you for providing feedback regarding your stay! It has been our pleasure to accommodate you for all these years and for continually allowing us to be your hotel of choice when attending tournaments in the Chattanooga area. If we can do anything... More

Columbus, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 12, 2013

Picked this hotel on our way down to Florida based on reviews here. Have to say first that the one thing not mentioned on any reviews I read was the area this hotel is in is a little scary if you go out on foot. Not a good area of town. When we arrived the attendant at the counter was... More

Was this review helpful? Yes 2
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear drmickeym, Thank you for giving us the opportunity to address your concerns on your recent stay with us. Our team values all forms of feedback, both positive and constructive, as an opportunity to continually improve our service and facilities for our guests. In reading your review, I apologize that you were dissatisfied with the overall level of service and... More

Missouri
2 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 5, 2013

We shopped around a bit for a good hotel room in Chattanooga before we found the Holiday Inn Express. Our experience was terrific. Allyson (the night shift desk asst. manager) was the best. She followed up on our every request and ensured we had a great visit. She went above and beyond what we have come to expect when travelling.... More

Was this review helpful? Yes 2
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Good morning Sunbird2010, Thank you for your time and for sharing your positive experience with us and future Holiday Inn Express Chattanooga East Ridge I am glad our team was able to accommodate you comfortably. We would also like to sincerely thank you for giving us the opportunity to be your hotel of choice and I will be sure to... More

Ashville, Ohio
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 30, 2013

Our stay was great! the entire staff is very friendly, especially Christina! We had four people staying in our room and when we arrived we only had enough towels for two. She went out of her way to take care of us right away. She made some great suggestions on places for us to go to dinner. she is a... More

Was this review helpful? Yes 3
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Ken L, Thank you for choosing to stay at the Holiday Inn Express Chattanooga East Ridge and for taking the time to post a review of your experience with us on TripAdvisor. I am thrilled to read your warm comments about our hotel property, service and team. I will be sure to pass along your kind words to Christina... More

N NJ
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 28, 2013

We had reserved a room with two beds, which they did not have when we got there. Somewhat annoying since they took our entire payment when we reserved in advance. They gave us a room with a king and pull out sofa, since that was all they could offer us. Room was clean. Bed was comfortable. Our room was right... More

Was this review helpful? Yes 1
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear mimw, Thank you so much for choosing Holiday Inn Express and for your feedback regarding your stay. I apologize for the inconveniences you experienced during your stay and we will certainly be using this feedback for future training and improvements. I hope you will give us another opportunity to provide you with a superior experience. More

Orlando, Florida
Top Contributor
64 reviews 64 reviews
15 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed July 25, 2013

My family and I frequently stop in this area on our way to my hometown. We usually stay at the Staybridge downtown, which is also nice. They didn't have the room we wanted so we found this Holiday Inn had fairly good reviews on here. We have also stayed at the Super 8 right down the road from this hotel,... More

Was this review helpful? Yes 2
Alicia L, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear ChrisAndFamily, I hope that you enjoyed your visit to your hometown and I'm glad that we were able to accommodate you and your family while visiting the Chattanooga area. I hope that our hotel will be a regular stop during future visits through the area! We sincerely appreciate your feedback and look forward to accommodating you in the future! More

Been to Holiday Inn Express Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel
Holiday Inn Express Hotel Chattanooga
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Chattanooga Holiday Inn
Address: 1441 N. Smith St., Chattanooga, TN 37412
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 95 hotels in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel in Chattanooga offers the best in service and Southern Hospitality, with convenient access off the Interstate 75 at Exit # 1. You are just minutes away from Chattanooga's business and industrial area and centrally located for a visit to area attractions and shopping including Lookout Mountain, Ruby Falls, Rock City, Incline Railway, Tennessee Aquarium, Creative Discovery Museum, Imax Theater, Chattanooga Choo Choo, Lake Winnepesaukah Amusement Park, Hamilton Place Mall and Warehouse Row Outlet Mall. Enjoy the complimentary Deluxe Express Start continental breakfast bar in our spacious Great Room while catching up on news from around the world on CNN and around the country with the Atlanta Journal-Constitution. All our rooms are equipped with free high speed internet access, or use our 24-hour business center to stay caught up on your work while on the road. Also, local calls are free to all guests. Trying to relax? Enjoy our year round indoor heated pool. If it's a good workout that you are looking for, all guests have access to our on-site fitness room. For that special occasion we also offer hot tub suites. The Holiday Inn Express Hotel & Suites East Ridge looks forward to your next visit to our area. Make the smart choice, Stay with us at Holiday Inn Express Hotel & Suites in East Ridge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Orbitz, Travelocity, Booking.com, Priceline, Agoda, TripOnline SA, Hotels.com, Venere and Otel so you can book your Holiday Inn Express Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.