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Hampton Inn & Suites Chattanooga / Downtown

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400 Chestnut Street, Chattanooga, TN 37402
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Hampton Inn & Suites Chattanooga / Downtown
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Hampton Inn & Suites Chattanooga / Downtown
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625 Reviews from our TripAdvisor Community

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Traveler rating
    438
    145
    34
    5
    3
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275
159
6
104
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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  • German first
  • Spanish first
  • Any
English first
  • All months
    (625)
  • Mar-May only
    (183)
  • Jun-Aug only
    (200)
  • Sep-Nov only
    (138)
  • Dec-Feb only
    (104)
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Alpharetta, United States
5 of 5 stars Reviewed yesterday NEW

This is the nicest Hampton I've stayed at in a very long time. The staff is very nice, the rooms are clean and larger than normal, location is prime! If you are in Chattanooga - this is hands down the place to stay. Only complaint and it isn't the hotel's fault but because of the prime location you do get... More 

Review collected in partnership with Hampton

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Wixom, United States
3 of 5 stars Reviewed yesterday NEW

Not worth the price. What they call a suite is not really a suite. No privacy to allow for quiet side and non quiet. Only one TV, which is what made for it to be difficult to separate in the suite. Breakfast, although free, very processed and not healthy.

Review collected in partnership with Hampton

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1 review
3 of 5 stars Reviewed 5 days ago NEW

The best thing about this hotel is the location in downtown Chattanooga. I felt the hotel was understaffed for the amount of guests they had coming through - multiple times we called down for more towels, washcloths, etc. and would not receive a timely response. The lobby/corridors were always wet from people coming from pool. Housekeeping staff was not paying... More 

Review collected in partnership with Hampton

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Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear Melissa S, I am so sorry that you did not enjoy your stay! Of course, we strive to please every Guest. The hotel has not been understaffed. Although we are happy to bring items to the room for any Guest, Hamptons are not really set up for room services/deliveries. In other words, there is no dedicated person to run... More 

Atlanta, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was great, neat pool and amenities. Nice place but I spilled oatmeal on my hand when using the ladle to put it in a to go container and burned myself. Very convenient location in downtown Chattanooga and very reasonably priced.

Review collected in partnership with Hampton

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Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear Melinda Delain G, Thank you for your feedback. I am sorry that you burned yourself on the oatmeal! I hope you choose to stay with us again when in the area. Thank you for your business. Scott Shepard General Manager More 

Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 1 week a couple months ago and the accommodations were great. The staff was very friendly and had a southern accent. They had a couple restaurants and a bar/grill and the food was very good. The rooms were newer with all the latest features and electronics. I will be staying here the next time I venture... More 

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Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear msmoltz, Thank you for your feedback. I think you might be confusing us with another hotel. We are not across the street from the convention center, and we do not have restaurants in house. However, we do have southern accents! We would love for you to come stay with us on your next trip to Chattanooga. Scott Shepard General... More 

Nashville, Tennessee
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is in a great location and family friendly. However if you are coming with children and want to use the pool beware. The pool water was filled with bits of white foam that was coming off from behind the tiles and there was visible mold in spots. Gross!

Was this review helpful? Yes 3
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear allison s, I am so sorry that you had a bad stay. If you had spoken with a manager or front desk staff, you would have found out that you have misinformation. The Styrofoam is coming from the construction site next door. It is affecting ALL of downtown. The Styrofoam is harmless to people, and will not pass through... More 

Atlanta, Georgia, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I adore this hotel! It's very modern, clean and classy. The staff is wonderful, the rooms have a five star look and feel and the location is magnificent! You can walk to the many attractions and restaurants within five minutes. When you visit Chattanooga, make this hotel your home away from home! The pool and outdoor amenities are resort quality...be... More 

Was this review helpful? Yes
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear Cedrick T, Thank you for your feedback. I am pleased that you enjoyed your stay. Thank you so much for bringing up our recycling and water conservation policies. We are honored to be LEED certified. I hope you choose to stay with us again. Thank you for your business! Scott Shepard General Manager More 

Murfreesboro, Tn
Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We were ending a long day of sight seeing when we rolled in to book at the Hampton. There is super convenient parking for checking in. We had a large king suite with a pull out sofa for the kids. Even a balcony with a small breakfast table and chairs that over looked downtown. The hotel was extremly clean and... More 

Was this review helpful? Yes
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear Sethmanand54, Thank you for your feedback. I am pleased that you enjoyed your stay. I hope you choose to stay with us again. Thank you for your business! Scott Shepard General Manager More 

Spring Hill, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

With the exception of only having two elevators this was an awesome location and hotel. The two elevators were slow during peak times. Overall very pleased, location was great with convenience to everything downtown. Price was awesome and the breakfast was great. Truly enjoyed our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear John M, Thank you for your review. I am pleased that you enjoyed your stay. I hope you choose to stay with us again when in the area. Thank you for your business! Scott Shepard General Manager More 

Columbia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Valerie, the representative who checked us in, was incredibly helpful. She has a smile to match her attitude of helpfulness, also. She is an asset to the hotel. She helped me with our room change, advised us on the location of the room, etc. Attitude is everything, and Valerie's was wonderful! As to the issue with the bathroom in room... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear Jeff P, Thank you for your feedback. I am sorry that you didn't enjoy your stay. I don't have you listed as bringing your concerns to any Staff member. This would have allowed us to correct and address your concerns during your stay. Of course, room rate is only related to supply and demand for that specific hotel, and... More 

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