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Hampton Inn & Suites Chattanooga / Downtown

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400 Chestnut Street, Chattanooga, TN 37402
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Hampton Inn & Suites Chattanooga / Downtown
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601 Reviews from our TripAdvisor Community

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Traveler rating
    424
    138
    31
    4
    4
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260
154
5
102
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (601)
  • Mar-May only
    (183)
  • Jun-Aug only
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    (138)
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Cumming, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Room was very clean, comfortable and had everything we needed for a wonderful stay. The pool was especially enjoyed at the end of the day by my granddaughters and I appreciated the complimentary coffee every afternoon. Breakfast offered a large assortment; the staff was always very helpful and friendly. The location was so convenient for aquarium visit and literally across... More 

Was this review helpful? Yes
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear AuburnToGo, Thank you so much for the great review. I am pleased you enjoyed your stay. Inhope you choose to stay with us again when in the area. Thank you for your business! Scott Shepard General Manager More 

Chattanooga, Tennessee
1 review
1 of 5 stars Reviewed 4 days ago NEW

Chech in was bad....no room to park to check In...an employee was parked in one of the reserved parking areas for registration ....very little parking area...room carpet filthy...had to change rooms...still dirty but some what better...so tired didn't check bed covers till next morning then discovered that pad had stains....my son had room down the hall...no trash can, called for... More 

Was this review helpful? Yes
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear Cynthia S, There aren't enough words to describe how upset I am that you had so many issues during your stay. I apologize. Unfortunately, you gave us no opportunity to make amends. It is our wish to please every Guest. A Guest, in this position, should never leave a hotel without bringing it to a manager's attention. Fortunately, our... More 

Clinton, Tennessee
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location in downtown area, walking distance to river walk and interesting restaurants and pubs. Quiet rooms, very new feel. Nice quality bed linens and pillows. Decent breakfast spread - could use more fresh fruits.

Was this review helpful? Yes 1
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear ShannonAdcock, Thank you for the good review! I hope you choose to stay with us again. We cut fresh fruit on site every morning. Thank you for your business! Scott Shepard General Manager More 

Hoover, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is everything and then some! I am so glad I chose this hotel. Two blocks from Aquarium and close to great places to eat and socialize! Rooms are great sizes and the breakfast is amazing! Definitely coming back here!

Review collected in partnership with Hampton

Was this review helpful? Yes
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear Bianca H, Thanks for the great review! I am happy that you enjoyed your stay and our convenient location. I hope you choose to stay with us again. Thank you for your business! Scott Shepard General Manager More 

Charlotte, North Carolina
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location within easy walking distance to numerous restaurants and multiple attractions. The property is clean and modern and the staff was very attentive and friendly. It does cost a bit more than a typical Hampton but the hotel was full so that wasn't scaring anyone off. Highly recommend!

Was this review helpful? Yes
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear James T, Thank you for the excellent review. I am very glad that you enjoyed your stay. I hope you choose to stay with us again. Thank you for your business! Scott Shepard General Manager More 

Jacksonville, Florida
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Not sure why this hotel is so high rated in this city. It must be a reflection on the competition more than the hotel. This hotel is pretty clean, pretty well located (if you like downtown) and has a pretty good included breakfast. The pool is good, not great, and pretty clean, not perfectly clean. The hotel is pretty updated,... More 

Was this review helpful? Yes 1
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear pina3013, Thank you for taking the tine to review your stay with us. I am very sorry that we were unable to wow you. Of course, we want every Guest to feel happy with their choice. I am biased, but I disagree with calling Hampton a "non premiere Brand." I think the majority of people will be pleased with... More 

Chattanooga, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had the best stay because of Valerie, who worked at the front desk. She met our every need and was so nice and kind. Even though the hotel was crazy-busy! I travel all over the southeast and have visited countless hotels and Valerie is the best hotel staff member that I have ever met! Thank you Valerie for the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear Andrew A, Thank you for the great review! I am so glad you brought up Valerie. She is such a great teammate, and she cares about Guests. I hope you choose to stay with us again. Thank you for your business! Scott Shepard General Manager More 

Franklin, TN, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Room was $250/night. Room was nice. Shower and bathroom was nice. The air worked pretty good, but took 6 hrs for it to go from 77 degrees to 70 degrees at night. If the room was $100/night, this is ok. The Riverbend festival was taking place while we stayed here, and people would park in the gated hotel parking lot... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Patty M, General Manager at Hampton Inn & Suites Chattanooga / Downtown, responded to this review

Dear Michael M, Thank you for your feedback. I apologize for any issues you had during your stay. Riverbend is a trying time for EVERYONE downtown. Of course, when humans are involved, errors are going to happen. It is important to know that no changes are made to amenities based on rate. Rates, in all hotels, are very fluid, and... More 

Tarpon Springs FL
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed at many hampton inns and this was by far my favorite. Bright, colorful lobby and rooms. Beds are heavenly and had a view of the action on the street. I enjoyed the courtyard at night as a place to hang out with the fire pits and indoor/out door pool, it felt like a resort. And just walk right... More 

Was this review helpful? Yes
Lake Charles, Louisiana
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was one of the nicest hotels I have stayed in. The location is perfect to downtown and restaurants...along with the free town shuttle. The room was superb with an amazing bed. Staff are very friendly and the breakfast was also included.

Was this review helpful? Yes 1
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