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Holiday Inn - Hamilton Place

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2232 Center Street, Chattanooga, TN 37421
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Holiday Inn - Hamilton Place
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Holiday Inn - Hamilton Place
Holiday Inn - Hamilton Place
Holiday Inn - Hamilton Place
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146 reviews from our community

Traveler rating
    74
    34
    24
    10
    4
See reviews for
45
27
10
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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Atlanta
1 review
5 of 5 stars Reviewed 1 week ago

Speaking as a true warrior-of-the-road and an IHG Platinum Member, I have to say that this has been one of my best experiences with Holiday Inn. (Not that I have really had any which were bad, hence the Platinum status!) However, in this case, it has been so much so, that I really would not consider any other hotels when... More 

Was this review helpful? Yes
Rogersville, Tennessee
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel sits in a culdasac off exit 5. It is conveniently located near the mall and several places to eat. The hotel was EXTREMELY clean and the staff was friendly. Parking was tough when I came in but found one. The staff was friendly but I was unable to get a late check out? They said I would have... More 

Was this review helpful? Yes
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Thank you for taking the time to share your experience with The Holiday Inn Chattanooga at Hamilton Place. We appreciate your comments on the service you enjoyed as our guest. It will be our pleasure to welcome you back soon. It was a joy to read your kind comments on your recent stay at our address. More 

Nashville, TN
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Checked in on March 30... got room card and walked up to a room that was not ready... i was certain that I had walked into another persons room it was so messy, but it was just not ready yet. They put me in another room...but it had a bad musty smell, like that of a basement. They offered me... More 

Was this review helpful? Yes
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear vabbey, Thank you for taking the time to give us your feedback during your recent stay with us. I am glad to hear that the staff gave you good service, however, I do apologize for the experience you encountered with your room. I will ensure that management is aware of the situation and gets resolved as soon as possible.... More 

Tupelo, Mississippi
1 review
4 of 5 stars Reviewed March 30, 2015

My family and I were visiting for the weekend. Arrived at the hotel, checked in, and got to the room and it was not ready. Beds unmade, linens everywhere! Didn't know if I walked in on someone else's room. The staff was gracious to place is in a different room. The beds are hard as a ROCK! Not comfortable at... More 

Was this review helpful? Yes
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear Amber Chavers L, Thank you for taking the time to give us your feedback regarding your recent stay with us. I apologize for the experience you encountered regarding your room and will ensure to let management and housekeeping staff aware of the situation. However, I am delighted that you enjoyed our breakfast. We hope that you will give us... More 

Cincinnati, Ohio
Top Contributor
50 reviews 50 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stopped here as a half way point to Florida. Hotel was hidden by many others but straight forward to find. Hotel had modern appearance, convenient parking, nice lobby etc. Room was typical 2 Queen bed, flat screen (in front of one bed), coffee maker etc. Positives we're the very comfortable beds and overall quietness of the room. Very little negative... More 

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Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Paul S, Thank you for your wonderful feedback. We are delighted that you enjoyed your stay with us. We hope to see you again soon on your way back home. More 

Acworth, Ga
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 26, 2015

We were not disappointed by our stay at this hotel. Unfortunately,we were only able to stay one night due to business commitments in Georgia. Highly rated hotel with excellent service, amenities, and with an amazing breakfast! Lastly, I always base my stay on how comfortable I am when I lie down and that's what exceeded my expectations.

Was this review helpful? Yes
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear TuxedoAcworth_Ga, Thank you for the great feedback during your recent stay with us. We hope to see you again soon when visiting Chattanooga. More 

Mphs, Tenn
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 25, 2015

Let me begin by saying we stayed on the fourth floor and the ice machine was broken. Most of the electrical sockets in the room did not work. The heater inside the room would not come on. Lastly there was no remote control to the television. I will not stay here again. No way.

Was this review helpful? Yes 2
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear Travelholic-Cheryl, Thank you for taking the time to give us your feedback during your recent stay with us. I apologize for the experience you encountered during this visit. I will forward your concerns to our management team to ensure everything is rectified for the next guest that stays with us. We appreciate the feedback and hope to strive to... More 

springboro, oh
Top Contributor
60 reviews 60 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed March 14, 2015

We stayed at this hotel last year and returned again on our way back up north from Florida. I wasn't as impressed with the hotel this time around. I still like the modern décor of the lobby but the place was much smaller than I remember .I even noticed some Xmas decorations still on display in the lobby. No attention... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn - Hamilton Place, responded to this review

Dear buckimom, Thank you for being an IHG Rewards Club member and for leaving us a feedback. I am delighted to hear that you had chosen our hotel as your accommodation preference, however, it is regrettable that your stay this time was not as outstanding compared to your previous visits. Your comments about the display of holiday decor at the... More 

New York City, New York
Top Contributor
68 reviews 68 reviews
46 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 10, 2015

We stayed here the night before a race and probably spent about 6 hours at the hotel. You get what you pay for; the rooms are nothing spectacular, but it was a bed and a hot shower. The major upsides to this place were extremely friendly front desk staff and an awesome, free breakfast.

Was this review helpful? Yes
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear yankeetravels27, Thank you for taking the time to give us feedback regarding your stay with us. We appreciate the positive feedback and sorry that you could not spend more time with us. We hope the next time you are in Chattanooga, you are able to stay with us for longer than 6 hours. Hope you had a safe trip... More 

Columbia, South Carolina
1 review
5 of 5 stars Reviewed March 4, 2015

Great service by all the staff. Ashton Bowen, who tended the bar, goes out of her way to insure that you have an enjoyable time. She is fast, friendly and makes you feel right at home! Room service is lightning fast, meeting rooms were ready ahead of time. Overall a great place to stay

Was this review helpful? Yes
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear wendellpatton, Thank you for your great review and staying with us during your visit to Chattanooga. I will be sure to forward your comments to Ashton. We hope to see you again soon when back in the Scenic City. More 

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