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Holiday Inn - Hamilton Place

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2232 Center Street, Chattanooga, TN 37421
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Holiday Inn - Hamilton Place
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Holiday Inn - Hamilton Place
Holiday Inn - Hamilton Place
Holiday Inn - Hamilton Place
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149 reviews from our community

Traveler rating
    75
    35
    24
    11
    4
See reviews for
45
27
10
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Powder Springs, Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We checked in the past weekend for a wedding. When we walked into our room the shower was running and there was a dirty towel hanging over the side of the tub. The person that booked our room had been sent an email stating that everyone staying there as part of our wedding party would receive free breakfast. When we... More 

Was this review helpful? Yes
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Thank you for writing a review of your recent stay with us. We are very sorry you experienced an undesirable stay. Your satisfaction is very important to us and we appreciate your feedback. We hope that you will consider giving us another chance. More 

Eldora, Iowa
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was very clean, hotel desk and breakfast employees were very polite. Room was quiet, good beds, and very clean. The only problem is it is off the main road on a tiny back street that is hard to find even with GPS. Rates are very reasonable, and the upgrade to free breakfast is worth it. A full hot... More 

Was this review helpful? Yes
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Thank you for taking the time to share your experience with The Holiday Inn Chattanooga at Hamilton Place! We are glad to hear that your overall experience exceeded your expectations. We look forward to having you as our guests again very soon. More 

Atlanta
1 review
5 of 5 stars Reviewed 4 weeks ago

Speaking as a true warrior-of-the-road and an IHG Platinum Member, I have to say that this has been one of my best experiences with Holiday Inn. (Not that I have really had any which were bad, hence the Platinum status!) However, in this case, it has been so much so, that I really would not consider any other hotels when... More 

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Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Wow! Thank you for an awesome review of our hotel, Holiday Inn Chattanooga at Hamilton Place. We appreciate your comments on our hotel and the service you enjoyed as our guest. I will post your great comments, share with our staff and acknowledge all the staff members your mentioned. It will be our pleasure to welcome you back soon. It... More 

Rogersville, Tennessee
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel sits in a culdasac off exit 5. It is conveniently located near the mall and several places to eat. The hotel was EXTREMELY clean and the staff was friendly. Parking was tough when I came in but found one. The staff was friendly but I was unable to get a late check out? They said I would have... More 

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Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Thank you for taking the time to share your experience with The Holiday Inn Chattanooga at Hamilton Place. We appreciate your comments on the service you enjoyed as our guest. It will be our pleasure to welcome you back soon. It was a joy to read your kind comments on your recent stay at our address. More 

Nashville, TN
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 2, 2015

Checked in on March 30... got room card and walked up to a room that was not ready... i was certain that I had walked into another persons room it was so messy, but it was just not ready yet. They put me in another room...but it had a bad musty smell, like that of a basement. They offered me... More 

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Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear vabbey, Thank you for taking the time to give us your feedback during your recent stay with us. I am glad to hear that the staff gave you good service, however, I do apologize for the experience you encountered with your room. I will ensure that management is aware of the situation and gets resolved as soon as possible.... More 

Tupelo, Mississippi
1 review
4 of 5 stars Reviewed March 30, 2015

My family and I were visiting for the weekend. Arrived at the hotel, checked in, and got to the room and it was not ready. Beds unmade, linens everywhere! Didn't know if I walked in on someone else's room. The staff was gracious to place is in a different room. The beds are hard as a ROCK! Not comfortable at... More 

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Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear Amber Chavers L, Thank you for taking the time to give us your feedback regarding your recent stay with us. I apologize for the experience you encountered regarding your room and will ensure to let management and housekeeping staff aware of the situation. However, I am delighted that you enjoyed our breakfast. We hope that you will give us... More 

Cincinnati, Ohio
Top Contributor
55 reviews 55 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stopped here as a half way point to Florida. Hotel was hidden by many others but straight forward to find. Hotel had modern appearance, convenient parking, nice lobby etc. Room was typical 2 Queen bed, flat screen (in front of one bed), coffee maker etc. Positives we're the very comfortable beds and overall quietness of the room. Very little negative... More 

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Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Paul S, Thank you for your wonderful feedback. We are delighted that you enjoyed your stay with us. We hope to see you again soon on your way back home. More 

Acworth, Ga
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 26, 2015

We were not disappointed by our stay at this hotel. Unfortunately,we were only able to stay one night due to business commitments in Georgia. Highly rated hotel with excellent service, amenities, and with an amazing breakfast! Lastly, I always base my stay on how comfortable I am when I lie down and that's what exceeded my expectations.

Was this review helpful? Yes
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear TuxedoAcworth_Ga, Thank you for the great feedback during your recent stay with us. We hope to see you again soon when visiting Chattanooga. More 

Mphs, Tenn
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 25, 2015

Let me begin by saying we stayed on the fourth floor and the ice machine was broken. Most of the electrical sockets in the room did not work. The heater inside the room would not come on. Lastly there was no remote control to the television. I will not stay here again. No way.

Was this review helpful? Yes 2
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear Travelholic-Cheryl, Thank you for taking the time to give us your feedback during your recent stay with us. I apologize for the experience you encountered during this visit. I will forward your concerns to our management team to ensure everything is rectified for the next guest that stays with us. We appreciate the feedback and hope to strive to... More 

springboro, oh
Top Contributor
63 reviews 63 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed March 14, 2015

We stayed at this hotel last year and returned again on our way back up north from Florida. I wasn't as impressed with the hotel this time around. I still like the modern décor of the lobby but the place was much smaller than I remember .I even noticed some Xmas decorations still on display in the lobby. No attention... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn - Hamilton Place, responded to this review

Dear buckimom, Thank you for being an IHG Rewards Club member and for leaving us a feedback. I am delighted to hear that you had chosen our hotel as your accommodation preference, however, it is regrettable that your stay this time was not as outstanding compared to your previous visits. Your comments about the display of holiday decor at the... More 

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