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Holiday Inn - Hamilton Place

GreenLeadersGold level
3.0 of 5
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2232 Center Street, Chattanooga, TN 37421
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1 room 1 adult
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Holiday Inn - Hamilton Place
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175 Reviews from our TripAdvisor Community

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Gainesville, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Stayed here a couple of years back at it was nice. Not so much now. Stained carpet in the room. Stained comforter looked like blood stained. Class bowl sink leaked all over the floor. The bartender was soooo over bearing I felt like I was at a hooters. Stayed only two night and checked out to move to another hotel.

Helpful?
1 Thank NTNbearingman
Hemu P, Director of Sales at Holiday Inn - Hamilton Place, responded to this review

Thank you for choosing our hotel and please accept our apologies for the experience you encountered during your recent stay. We failed to meet your expectations and want you to know we are diligently working on details that will ensure future satisfaction. We hope you will give us another try in the near future. I will ensure our team is... More 

new orleans
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 15, 2015

We have stayed in Chattanooga almost every year in route to our Thanksgiving Smoky Mtn vacation. Since the area has so much to offer we try to do at least 1 overnight visit before making our way to Pigeon Forge. This year was no exception! The Holiday Inn in conveniently located in Downtown with lots of food options within walking... More 

Helpful?
1 Thank jeffmarias
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Hello jeffmarias, Thank you for choosing to stay at the Holiday Inn Chattanooga at Hamilton Place. First impressions make a difference and we're pleased to hear you had a great experience at our hotel. We hope to see you again next year! More 

North Olmsted
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 10, 2015

This was my second stay at this property, it seems to a relatively new property and the rooms were clean and the cost is reasonable. I will definitely stay here when I return to the Chattanooga area. I have to express my appreciation to two very kind and very professional individuals that work at this property. Ashton and Gina were... More 

Helpful?
Thank Terry M
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear Terry M, We appreciate you taking the time to give us your feedback on your recent stay here at the Holiday Inn Chattanooga at Hamilton Place. As a Spire IHG Rewards member we realize your travels take you many places. We're glad that Gina and Ashton made the travel experience for you more enjoyable. I will be sure to... More 

Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 1, 2015 via mobile

I am been staying here for a while now and i definitely had to write this review. Each morning, I come in and I recognize each server from each day. By far my favorite server has to be jade. She is the friendliest goofiest server I have ever met. I can't remember how the food tasted but I remember her... More 

Helpful?
Thank Jason B
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear that Jade is giving exceptional service and makes you feel welcome during your time away from home. I will ensure to pass your comments to her. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 20, 2015

The service from this hotel was poor and below expectations. 1. Upon checking in, they gave me a key card to the wrong room that was occupied by another patron. This has never happened to me in my life and made for an awkward encounter. 2. Upon entering a second room on the 6th floor, I was unable to connect... More 

Helpful?
1 Thank floridaman2015
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear floridaman2015, Thank you so much for the feedback provided during your recent stay. We are deeply upset that you did not have a good experience with us. I have forwarded your concerns to the management staff. We strive to deliver excellent service to all of our guests. Please come and see us again and we WILL make sure your... More 

New Orleans, LA
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed November 4, 2015

We stopped here while on a road trip. It was the only hotel with availability and I was shocked at the cost for a room- 165.00! I would have kept driving but my two young kids were done and needed a place to sleep. I was also shocked to discover the breakfast buffet was not free like the other hotels.... More 

Helpful?
Thank lous22
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Greeting lous22, Thank you for taking the time to share your recent experience at the Holiday Inn Chattanooga at Hamilton Place. I am very sorry you experienced an undesirable stay. We are a full service hotel that offers the convenience of a full service restaurant, lounge and room service compared to the limited service hotels that offer only the complimentary... More 

Slidell, Louisiana
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 23, 2015

Overall the experience was pleasant. I had one unfortunate event where upon returning to my room at around 5:45 pm, I found that housekeeping for some reason had skipped my room. They were called and the problem was solved immediately. The other minor convenience involved parking. If you wind up at the lower level you have to walk around this... More 

Helpful?
Thank Roy S
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Hello Roy S, We appreciate you taking the time to share comments on your recent stay at our property. I am sorry to hear that your room was not serviced upon your return but your other positive feedback is important for the continued growth of our property and for that I thank you. As our guest your satisfaction is our... More 

Patrick Springs, VA
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 18, 2015 via mobile

We stayed for two nights and booked through a third party. I have stayed at several other Holiday Inns and usually like my stays there, but this was just okay to me. I felt that the staff there was just going through the motions. They weren't rude, but never did more than required. I felt like you had to ask... More 

Helpful?
Thank LauraLou2007
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear LauraLou2007, Thank you for taking the time to post your review. We apologize that our facilities did not exceed your expectations. I have shared your comments with our leadership so we can continue to improve our services and property. Please allow us another opportunity to demonstrate our signature hospitality, for which Holiday Inn Chattanooga at Hamilton Place brand is... More 

Cincinnati, Ohio
Level Contributor
153 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed October 18, 2015

Overall, we enjoyed our stay at this hotel. Check-in was a breeze and the staff were all very friendly and helpful. The bed was comfy and the bathroom had enough counter space for the two of us to spread out toiletries. The "comfortable" chair was attractive, but not really comfy. I had to add a bed pillow to the back... More 

Helpful?
Thank coolcarm
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

hank you for taking the time to share your experience with The Holiday Inn Chattanooga at Hamilton Place. We sincerely appreciate your recognition and feedback.We look forward to having you as our guests again very soon. Have a fantastic day! More 

Nashville
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 16, 2015

The hotel was very clean and appeared new. Our room was ready upon arrival and we got a nice surprise of free breakfast. The room was fine except for the walls were paper thin. I guess they are saving $$$ on the newer hotels, but when you can hear sneezes and it sounds like they are in the same room... More 

Helpful?
Thank msellietn
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Hello msellietn, Thank you so much for taking the time to provide feedback for your recent stay at the Holiday Inn Chattanooga at Hamilton Place.I do apologize for the noise you experienced and it was not to your satisfaction. I hope that you will allow us to provide you with the exceptional stay you deserve in the near future. Have... More 

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