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Motel 6 East Ridge

2.0 of 5 2281 Camp Jordan Parkway, Chattanooga, TN 37412
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Motel 6 East Ridge
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Motel 6 East Ridge
Motel 6 East Ridge
Motel 6 East Ridge
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60 reviews from our community

Traveler rating
    18
    10
    7
    8
    17
See reviews for
20
14
10
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fort Walton Beach, Florida
Top Contributor
53 reviews 53 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I rank this as a Motel 6 for $34.95 with a free pet, not a Holiday Inn for $100+. My stay of 4 nights was pleasant, quiet, cheap and friendly. Perhaps a different clientele on weekends. The staff was extremely friendly. The room cleaning staff could benefit greatly from training from corporate or someone qualified to teach cleaning details before... More 

Was this review helpful? Yes 1
Alicia L, Guest Relations Manager at Motel 6 East Ridge, responded to this review

Dear Love2eat32547, Thank you so much for your candid review. We sincerely appreciate and value your feedback as well as your assessment of your recent stay. We are pleased that you enjoyed your stay and look forward to welcoming you back in the near future. Sincerely, Alicia L. Social Media Manager (423) 308-0116 More 

1 review
1 of 5 stars Reviewed 2 weeks ago

After driving 1100 miles needed a place to sleep wasn't expecting to be sleeping with the roaches after reading some of these reviews its been a on going problem i just wish i found this site before i stayd because i would have never stayed here with these roaches yes its cheap but spend the extra money and go somewhere... More 

Was this review helpful? Yes
Alicia L, Guest Relations Manager at Motel 6 East Ridge, responded to this review

Dear lonewolf86, Thank you so much for your review. I sincerely apologize for your recent experience and will share your comments with our pest control service so that they can find a solution to the issues described. We strive to continually improve our product everyday. We have done MAJOR renovations to that property including installing new hardwood style flooring, flat... More 

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed January 24, 2015

I will not nitpick the room because it was what we paid for: a basic room for my family of 3 to sleep after a long day of driving (and another ahead the next day). At 10 pm...the BANGING began...pounding on the doors all along the motel. Then the SCREAMING began. 4 teenagers were standing t the edge of the... More 

Was this review helpful? Yes
Alicia L, Guest Relations Manager at Motel 6 East Ridge, responded to this review

Dear Katie D, I sincerely apologize for your recent experience. I will personally be investigating this incident and following up with the General Manager regarding the events that you described. At your earliest convenience if you could contact me directly at (423) 308-0116 I would be happy to assist you further. Thanks so much for your feedback and once again... More 

Indianapolis
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 21, 2014 via mobile

This motel 6 is definitely worth an overweight stay. It is comfortable. The bathroom toilet paper area did not have the roller for the tissue, but I can handle that. I saw no signs of unwanted critters. The clerk personnel wrre very nice. In particular, Madhu. I am not sure i have her name correct. Cracker barrel close. Located just... More 

Was this review helpful? Yes
Alicia L, Guest Relations Manager at Motel 6 East Ridge, responded to this review

Dear Reggie G, Thank you so much for your review! We are so pleased that we had the opportunity to be your accommodation of choice during your recent travels. We have recently done a lot of wonderful upgrades that have increased the overall comfort and value of our accommodations. I hope that should your travels bring you back to the... More 

Leeds
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed September 30, 2014

Tatty stained carpets in the public areas, scuffed walls and door frames that look as if they were painted decades ago. This may well be the scruffiest Motel 6 I've ever stayed at. The guy slumped on the corridor floor with a bottle of booze was a bit off-putting too.

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 East Ridge, responded to this review

Diane, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We sincerely apologize for your unpleasant stay due to the inconveniences you experienced. We encourage you to contact our Guest Relations at 1-855-787-9864 to record... More 

Bradenton Beach, Florida
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 21, 2014

This was our 2nd time staying. Its cheap enough, and they willingly moved us last time from back to front due to internet not working on back of building. This time around, we did ask for a front of building room, but was assured internet issues were fixed. They were not. We sucked it up for the night, and tried... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 East Ridge, responded to this review

7milesofheaven, Thank you for taking the time to share your review. We apologize for the unpleasant stay you had as a result of the Wi-Fi signal, room switch and service issues you experienced. We would like the opportunity to have a record of your visit with our Guest Relations at 1-855-787-9864 so that we can further address your stay and... More 

Blue Springs, Missouri
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed August 4, 2014

We needed a place to lay our head on a long road trip. It was easy to check in and get to the room and on the initial entrance to the room it looked ok. I then saw a roach running up the wall and killed it with my shoe. Then I walked over to the sink and there was... More 

Was this review helpful? Yes
Alicia L, Manager at Motel 6 East Ridge, responded to this review

Dear ashpyle, I sincerely apologize that you encountered an issue during your recent stay with us. We hold extremely high standards and I will personally be investigating this issue. If you could contact me directly at (423) 308-0116 I would be happy to assist you further. Thanks so much for your feedback and I hope that you will give us... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 2, 2014

Great price...our room was very hot when we entered which gave it a stale smell. The sheets were clean. We did however find 3 cockroaches in our room. The bathrooms were clean and the shower was good with lots of hot water and ample pressure. The wifi did not reach our room on the end. There were not enough outlets... More 

Was this review helpful? Yes 1
Alicia L, Manager at Motel 6 East Ridge, responded to this review

Dear Matthew P, Thank you for your feedback and for highlighting both the positive and negative aspects of your stay. I apologize for any issues that you encountered and will certainly investigate these issues further. I hope that should your travels bring you back to the area, that we will have another opportunity to provide you with an outstanding stay.... More 

Cashiers, North Carolina, United States
1 review
1 of 5 stars Reviewed July 26, 2014 via mobile

After going through 2 different rooms we checked out because both were infested with roaches! first one was big ones all around and under mini fridge the second was a bunch of babies all over the floors. It was so gross! not to mention I had to wake up my sleeping 4 year old to move to another room and... More 

Was this review helpful? Yes
Alicia L, Manager at Motel 6 East Ridge, responded to this review

Dear sarajane2324, I sincerely apologize that you had this experience. I have noted your concerns and will investigate this situation further with our management team. Thank you for sharing your experience and I assure you that the matter will be taken care of. Sincerely, Alicia L. Social Media Manager (423) 308-0116 More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 21, 2014

Dirty. Falling apart. Reeks of air deodorizer that only masks the stench. The rooms were yucky. The bedspreads gave me a headache. They had vinyl wood floor cover which given the condition of the rest of the carpet in hallway, it's a good idea but not enough. The kicker is the prostitute outside. Not sure what else I can write... More 

Was this review helpful? Yes 1
Alicia L, Manager at Motel 6 East Ridge, responded to this review

Dear Cheryl O, I sincerely apologize and plan to investigate the issues that you described further. At your earliest convenience if you contact me directly, I would like the opportunity to work with you regarding your concerns. Thanks so much for your feedback. Sincerely, Alicia L. Social Media Manager (423) 308-0116 More 

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Additional Information about Motel 6 East Ridge

Address: 2281 Camp Jordan Parkway, Chattanooga, TN 37412
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2 star — Motel 6 East Ridge 2*
Number of rooms: 87
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