We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 95 Chattanooga hotels

Country Inn & Suites by Carlson _ Chattanooga I-24 West

2.5 of 5 Hotel   |   3725 Modern Industries Blvd, Chattanooga, TN 37419
Hotel website
Hotel deals
Hotel amenities
Special Price
Book early and Save 25%
Save Saved
You added Country Inn & Suites by Carlson _ Chattanooga I-24 West to your Saves list
Country Inn & Suites by Carlson _ Chattanooga I-24 West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
73%
Ranked #34 of 95 hotels in Chattanooga
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
324melaniep
  • Overview
  • Reviews (215)
  • Photos (24)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (25)
  • Location
  • More
Write a Review

215 people have reviewed this hotel

Traveler rating
    85
    66
    33
    21
    10
See reviews for
104
45
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Riverview, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

The room I stayed in was next to their mechanical room. They had alarms going off inside the mechanical room and I was unable to get any rest. Every time they fixed the alarms they would go off again. Unable to get any rest. I do not recommend Room 111

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
TameikaMurray, General Manager at Country Inn & Suites by Carlson _ Chattanooga I-24 West, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noises coming from the mechanical room. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again. More

1 review
4 of 5 stars Reviewed 4 days ago NEW

This is why we stay at Country Inns & Suites. They have the most comfortable beds I have ever slept in. The rooms are spotless. Internet accessibility. Quiet. Hot breakfast included. Those are the most important amenities to me. .

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
TameikaMurray, General Manager at Country Inn & Suites by Carlson _ Chattanooga I-24 West, responded to this review

We are happy to hear you had a good night’s sleep. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we are glad we exceeded your expectations. More

Grand Prairie, Texas
Contributor
20 reviews 20 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had already grabbed a cookie and gone out to the car, so I didn't hear it. The girl at the front desk is just trying to do her job. She takes the keys and says I hope you enjoyed your stay and all that stuff. We'd already paid through priceline, so we didn't really have to do anything at... More

Was this review helpful? Yes
TameikaMurray, General Manager at Country Inn & Suites by Carlson _ Chattanooga I-24 West, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Carterville, United States
1 review
2 of 5 stars Reviewed 1 week ago

it was mediocre at best. The kitchen staff was rude, the food was poor, housekeeping did not do their job. The fitness center was lacking. The location was ok. I would not stay there again and would not recommend it.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites by Carlson _ Chattanooga I-24 West, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We called on a Monday to reserve the Smoking king suite with pullout couch (so our child would have somewhere to sleep) for Saturday and Sunday nights. Upon our arrival we were given the keys to a Jacuzzi king suite that was non smoking.... when we pointed this out to the front desk we were informed that the hotel was... More

Was this review helpful? Yes
TameikaMurray, General Manager at Country Inn & Suites by Carlson _ Chattanooga I-24 West, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that despite your room channges you enjoyed your stay. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

1 review
2 of 5 stars Reviewed 3 weeks ago

I booked this hotel based on Hotel website and pictures of room. I prefer suites to standard rooms and needed the sleeper sofa for our family trip. Everything on website indicated a good hotel but I was wrong. The rooms furniture is old and worn out. The chair had no padding and you sunk into bottom feeling the springs. The... More

Was this review helpful? Yes
TameikaMurray, General Manager at Country Inn & Suites by Carlson _ Chattanooga I-24 West, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for (Tameika Murray). More

Columbus, Georgia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 10, 2014

We booked through Priceline using the "Express Deal" tool and stayed during July 4th weekend. The price averaged around $68 a night. The hotel was average to good for that price. I think the usual rates are around $140 a night - the quality doesn't match a $100+ price range but for around $60, it's good. Breakfast was good some... More

Was this review helpful? Yes
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 4, 2014

After driving for 14 hours, I waited 20 minutes to check in. No one was at the desk that entire time. Then the clerk asked me if I "really had to check in" right then or if I could wait for a while. The room had clearly not been vacuumed in weeks, and who knows when the last time the... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Support Specialist at Country Inn & Suites by Carlson _ Chattanooga I-24 West, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. We also want to apologize for the disappointing service you received from... More

A TripAdvisor Member
4 of 5 stars Reviewed July 3, 2014

Decided on this hotel while passing through Chattanooga. First the positives. The staff was friendly, room was clean, and I love the suites, good breakfast. Now for the drawbacks. Mattresses on beds were uncomfortable, my daughter could not sleep on sofa bed because the mattress just felt like springs. Ok night but could be better for the cost.

Was this review helpful? Yes
Whiteland, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2014

The staff were extremely pleasant and professional. They were always very friendly from the front desk to housekeeping to maintenance. Whenever we needed anything (especially pool towels), they promptly retrieved them for us. When the tub wasn't draining properly, they fixed the problem promptly. The hotel was very clean and our room was excellent. We were on a non-smoking floor... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Country Inn & Suites by Carlson _ Chattanooga I-24 West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Country Inn & Suites by Carlson _ Chattanooga I-24 West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites by Carlson _ Chattanooga I-24 West

Address: 3725 Modern Industries Blvd, Chattanooga, TN 37419
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites by Carlson _ Chattanooga I-24 West 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Travelocity, Tingo, Priceline, Expedia, BookingOdigeoWL and Venere so you can book your Country Inn & Suites by Carlson _ Chattanooga I-24 West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites By Carlson _ Chattanooga i-24 West Hotel Chattanooga
Country Inn And Suites By Carlson _ Chattanooga i-24 West
Country Inn Chattanooga
Chattanooga Country Inn

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Chattanooga with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Class
Number of rooms
76

Questions & Answers

Questions? Get answers from Country Inn & Suites by Carlson _ Chattanooga I-24 West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer