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All 95 Chattanooga hotels

Country Inn & Suites by Carlson _ Chattanooga I-24 West

2.5 of 5 Hotel   |   3725 Modern Industries Blvd, Chattanooga, TN 37419
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Country Inn & Suites by Carlson _ Chattanooga I-24 West
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73%
Ranked #34 of 95 hotels in Chattanooga
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
ModelRat Columbus, Georgia
  • Overview
  • Reviews (210)
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  • Photos (24)
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  • Room tips (25)
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210 people have reviewed this hotel

Traveler rating
    84
    64
    33
    19
    10
See reviews for
101
45
2
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
1 review
2 of 5 stars Reviewed 5 days ago NEW

I booked this hotel based on Hotel website and pictures of room. I prefer suites to standard rooms and needed the sleeper sofa for our family trip. Everything on website indicated a good hotel but I was wrong. The rooms furniture is old and worn out. The chair had no padding and you sunk into bottom feeling the springs. The... More

Was this review helpful? Yes
TameikaMurray, General Manager at Country Inn & Suites by Carlson _ Chattanooga I-24 West, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for (Tameika Murray). More

Columbus, Georgia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We booked through Priceline using the "Express Deal" tool and stayed during July 4th weekend. The price averaged around $68 a night. The hotel was average to good for that price. I think the usual rates are around $140 a night - the quality doesn't match a $100+ price range but for around $60, it's good. Breakfast was good some... More

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Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After driving for 14 hours, I waited 20 minutes to check in. No one was at the desk that entire time. Then the clerk asked me if I "really had to check in" right then or if I could wait for a while. The room had clearly not been vacuumed in weeks, and who knows when the last time the... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Support Specialist at Country Inn & Suites by Carlson _ Chattanooga I-24 West, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. We also want to apologize for the disappointing service you received from... More

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

Decided on this hotel while passing through Chattanooga. First the positives. The staff was friendly, room was clean, and I love the suites, good breakfast. Now for the drawbacks. Mattresses on beds were uncomfortable, my daughter could not sleep on sofa bed because the mattress just felt like springs. Ok night but could be better for the cost.

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Whiteland, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff were extremely pleasant and professional. They were always very friendly from the front desk to housekeeping to maintenance. Whenever we needed anything (especially pool towels), they promptly retrieved them for us. When the tub wasn't draining properly, they fixed the problem promptly. The hotel was very clean and our room was excellent. We were on a non-smoking floor... More

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Horn Lake, Mississippi
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

We had to book this hotel at the last minute because another reservation at a different hotel did not work out. This location was right off the highway and one of several motels in that spot; there were eating places close by, too. The area was peaceful, quiet and scenic. When we arrived the front desk clerk Ebony was all... More

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Orlando, Florida
Top Contributor
57 reviews 57 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 weeks ago

"On the road again..." yes...that's my husband and I song ... Joy Ride! Driving from Orlando on our way to Seattle, our first stop was Chatanooga, TN..we choose this time the Country Inn & Suites, we were tired and hungry.. It was a quick check in thanks to the front dest lady and she was helpful to guide us to... More

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East China Township
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2014

From the time we walked in the door for check-in 'till we checked out we were treated with nothing but kindness. We stayed five nights and will stay here again. We had a problem with our room it was taken care of promptly. Tamika, the GM is very personable. Dee in housekeeping so helpful and caring. Janelle in housekeeping helpful... More

Was this review helpful? Yes
TameikaMurray, General Manager at Country Inn & Suites by Carlson _ Chattanooga I-24 West, responded to this review

Thank you for your feedback and for taking the time to write about your experience. Dee, Leann & Janelle were excited that you mentioned their names. We were also delighted to read that you enjoyed the real dishes. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Joliet, Illinois
2 reviews
2 of 5 stars Reviewed June 13, 2014

We checked in after driving 10 hours and it was quick but when we got to our room it wasn't even clean from previous guest. I called down and the only room available was smoking and even though we had 2 small children I had to take it. It stunk in there, there was a dirty cleaning sponge on the... More

Was this review helpful? Yes
TameikaMurray, General Manager at Country Inn & Suites by Carlson _ Chattanooga I-24 West, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for (Tameika Murray General Manager). More

Fort Myers, Florida
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 8, 2014

Clean, friendly, helpful, good healthy (and unhealthy) breakfast choices. Really, the staff was outstanding. We had two rooms for two families adjoining and the accommodations were clean. The only issue was the sofa sleeper in the larger room. The mattress was thin, allowing the bedsprings to be felt by the young adult who was unable to sleep on it. We... More

Was this review helpful? Yes
TameikaMurray, General Manager at Country Inn & Suites by Carlson _ Chattanooga I-24 West, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

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Additional Information about Country Inn & Suites by Carlson _ Chattanooga I-24 West

Address: 3725 Modern Industries Blvd, Chattanooga, TN 37419
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson _ Chattanooga I-24 West 2.5*
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Also Known As:
Country Inn & Suites By Carlson _ Chattanooga i-24 West Hotel Chattanooga
Country Inn And Suites By Carlson _ Chattanooga i-24 West
Country Inn Chattanooga
Chattanooga Country Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Class
Number of rooms
76

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