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Country Inn & Suites Chattanooga I-24 West


Hotel class 2.5 of 5
3725 Modern Industries Blvd, Chattanooga, TN 37419
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Reviews you can trust

73% Recommend
3.5 of 5 stars 60 reviews
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By trip type
All (60)
[ Date ] [ Rating ]
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1 of 5 stars
NashvilleTraveler555   1 contribution
Nashville
Oct 31, 2009 | Trip type: Friends getaway

I stayed with a few friends at this location and found the services very poor. The overnight front desk staff were very rude to my guests and myself. I also found what looked like blood in a few places on the sheets. This place was definately not up to the standards of other Country Inns. more

Management response from
TameikaMurray, General Manager

We appreciate you taking the time to post your comment regarding your recent stay with us. On behalf of our entire staff here at the Country Inns & Suites I-24 West we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope...

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3 of 5 stars
Fauner1   8 contributions
Tierra Verde, Florida
Jul 26, 2009 | Trip type: Family

We needed a half way point to stop for the night that allowed dogs and had breakfast for the kids...and it needed to be safe. This was the place for us! Staff was nice, beds were OK. Noticed that the corners of the rooms had not been vacuumed in a while. Internet worked well, parking easy, location easy, breakfast good.... more

Management response from
TameikaMurray, Manager

We appreciate you taking the time to post comments regarding your recent stay with us. On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Positive word of mouth is vital in...

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5 of 5 stars
Kareika   2 contributions
La Jolla, CA
Jul 26, 2009 | Trip type: Family

Country Inns are great. Most seem brand new and spotless. This one is more than a bit long in the tooth but I felt the service made up for it. We had a king suite which was a resonable price and fit my family of 5 well (with a roll away). There was a fridge and microwave, coffee maker and... more

Management response from
TameikaMurray, Manager

We appreciate you taking the time to post comments regarding your recent stay with us. On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Positive word of mouth is vital in...

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2 of 5 stars
goqueen   4 contributions
Hillsboro, Illinois
Jul 16, 2009 | Trip type: Family

Country Inn placed us in a smoking room after we requested a non-smoking room. They just spayed cans and cans of that nasty chemical to make it appear that it wasn't a smoking room. The 3/4 crack under the door of room 209 was a concern for possible bugs. However, it wasn't bugs that crawled in - it was smoke... more

Management response from
TameikaMurray, Manager

We appreciate you taking the time to post comments regarding your recent stay with us. On behalf of our entire staff here at the Country Inns & Suites we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your...

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2 of 5 stars
iix   5 contributions
Illinois
Jul 15, 2009 | Trip type: Family

We booked this Country Inn for our return trip from a week at Disney. We stayed at a Country Inn just South of Atlanta on our way to Florida that was really nice. However, this hotel made for a long one night stay. The very first thing that happened when we arrived was that the toilet backed up and poured... more

Management response from
TameikaMurray, Manager

We appreciate you taking the time to post comments regarding your recent stay with us. On behalf of our entire staff here at the Country Inns & Suites we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your...

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5 of 5 stars
CPD702   1 contribution
Byron, GA
Jul 12, 2009 | Trip type: Family

Reserved for 3 nights. Arrived and was assigned a room. When we got to our room, it was 85 degrees in the room. The A/C did not work. Went back and was assigned a room on the 2nd floor. When bedtime came, we pulled back the sheets on one of the beds and found what appeared to be blood on... more

Management response from
TameikaMurray, Manager

We appreciate you taking the time to post comments regarding your recent stay with us. On behalf of our entire staff here at the Country Inns & Suites we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your...

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2 of 5 stars
RABIllinois   2 contributions
Illinois
Jun 4, 2009 | Trip type: Couples

We arrive at this hotel at about 3:15 in the afternoon. We had a wedding to attend in the early evening. Unfortunately, rooms that we had booked through Orbitz were not cleaned and ready by check in time. The hotel seemed under staffed with house keeping. The front desk person apoligized for the problems and offered a 20% discount. Unfortunately,... more

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5 of 5 stars
maryj136   14 contributions
tn
May 31, 2009 | Trip type: Family

We booked this hotel on the 123 wee program where you stay cheaper for staying 3 days around $74 a night average. Fresh baked cookies in the lobby. Nice start breakfast.Library in the lobby and our children loved it. Pool looked great but the kids had just got over colds so we didn't let them swim.Beds were not Hilton beds... more

Management response from
TameikaMurray, Manager

We appreciate you taking the time to post comments regarding your recent stay with us. On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Positive word of mouth is vital in...

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2 of 5 stars
SouthUs   7 contributions
Memphis
May 27, 2009 | Trip type: Family
1/1 found this review helpful

We choose to stay here while we were on our mini-vacation based on the reviews from this web site. Boy were they wrong.Makes me wonder who is actually writing these reviews.some hotels have smoking wings, some have smoking floors, this hotel split the smoking and non smoking rooms down the middle of the hall. So whats the problem you ask?... more

Management response from
TameikaMurray, Manager

We appreciate you taking the time to post comments regarding your recent stay with us. On behalf of our entire staff here at the Country Inns & Suites we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your...

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3 of 5 stars
ohioman911   8 contributions
Orlando, Florida
May 22, 2009 | Trip type: Couples

This was our second or third trip to this hotel (we own property up that way) and while the hotel was decent, we will likely not go back. For an average $100/night, there are better values in the Chattanooga area. It's proximity to a Cracker Barrel is nice, and the complimentary breakfast was good, but the location and rooms were... more

Management response from
TameikaMurray, General Manager

We appreciate you taking the time to post comments regarding your recent stay with us. On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Positive word of mouth is vital in...

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Country Inn & Suites Chattanooga I-24 West Also Known As

  • Country Inn Chattanooga
  • Chattanooga Country Inn
Address: 3725 Modern Industries Blvd, Chattanooga, TN 37419