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Country Inn & Suites By Carlson, Chattanooga I-24 West

2.5 of 5
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3725 Modern Industries Blvd, Chattanooga, TN 37419
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1 room 1 guest
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Country Inn & Suites By Carlson, Chattanooga I-24 West
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369 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Overland Park, Kansas
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed her with the family. They were working on the pool, so weren't able to use it. Staff was very nice. Room was a little dated. Sleeper Sofa was not very comfortable and needed a new mattress. Breakfast was good and hot. Convenient location for Ruby Falls.

Was this review helpful? Yes
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for taking the time to review your stay, we value your comments. We have completed the pool renovations and the pool is now. We hope to see you on your next trip to the area. More 

Upstate, NY, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

The Pool is Open! The hotel is very clean, the breakfast was great. The worker by the name of Austin was a great help. We drove from New York to visit Covenant College. We were given a very clean room with very comfortable beds. We were shorted a towel. The staff brought additional towels to our room. Ruby Falls is... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for your review. We will share your comments with our staff. More 

Chatham, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Room was nice price good great breakfast included great service friendly staff cookie and coffee and fruit out for snacks desk clerk extremely friendly and helpful good place crackle barrel near and walmart and a good steak place

Was this review helpful? Yes
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for taking the time to review your recent stay. We hope to see you again soon. More 

Monroe, Louisiana
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a very nice hotel. Everyone who worked there was super nice.... cleaning ladies, breakfast lady, front desk. The breakfast was very good. One thing I liked a lot about this hotel was that it was very clean everywhere - even though they are doing some remodeling. The only regret was that the pool was closed and we did... More 

Was this review helpful? Yes
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for taking the time to review your stay. We apologize for the pool closure we posted on sites but we have received several reports that it is not prominent on some sites. The good news is that the pool is now open and looks great! We hope to see you again soon. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel. Great value on a 2 room suite. Kid friendly. Pool wasn't open due to renovations, wish I would have been told ahead of time seeing I booked 4 months ahead, but we were allowed to make a short drive and use the pool at their sister hotel. Breakfast was fantastic, something new each day of our 4... More 

Was this review helpful? Yes
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

We apologize for the pool closure, renovation is complete and the pool is open. We will save you a spot for your next visit. More 

Woodbridge, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything was nice. Good location near Lookout Mountain and convenient to I-24. Friendly staff. Spacious rooms. Good breakfast which was included with the room price. Pool was being renovated but i was informed about it when I made the reservation. Overall a very nice stay at a really good price.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for your review. Happy to report the pool is now open. More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was satisfied with my room, it's cleanliness and the facility itself. However the front desk staff made a mistake and charged the reservation to the wrong account. Had to argue with the management to get a refund and have the charge made under the proper information. Manager never apologized.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for taking the time to review your recent stay. I apologize for the issues you experienced, not sure which manager on duty you spoke with but we will review your comments to improve our service levels. More 

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