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Holiday Inn Express & Suites Chattanooga Downtown

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440 W Martin Luther King Blvd, Chattanooga, TN 37402
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Holiday Inn Express & Suites Chattanooga Downtown
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193 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Cumming
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Great, clean, quiet. One night stay during the week. Not really walking distance to the aquarium, short drive, plenty of parking around aquarium and downtown. Nice breakfast with plenty of room for guests. Good front desk reception, friendly professional and helpful. Slightly off the beaten path but quiet and easy in and out.

Was this review helpful? Yes
Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thank you for the FIVE STAR REVIEW! We are quiet, convenient and moderately priced. I'll share your kind comments with the staff. M. Ward General manager More 

Nashville
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This property is a clean and affordable option for those who don't mind being a 5 minute drive from downtown attractions. It is located on a very noisy highway, so request a room that does not overlook the road. Complementary breakfast is adequate and staff is very friendly.

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Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thanks for the kind words. Clean hotel, friendly staff, convenient to downtown, I totally agree. We're actually located on Cameron Hill across from Blue Cross and Blue Shield on West Martin Luther King Boulevard. We face Blue Cross & Blue Shield, not a busy highway. The road we face has sidewalks and pedestrian traffic. There is a busy highway 4... More 

New Lenox, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Holiday Inn for two nights, and our stay was nothing special. The gentleman who checked us in was extremely helpful, but unfortunately that was where our positive experience ended. Our bed was extremely uncomfortable, the hallway and road noise were very loud, so we barely slept at all. The shower in our room... More 

Was this review helpful? Yes
Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

First, let me apologize about your unhappiness with your stay. When our engineer unclogged your tub drain, he should have either flushed or taken the hair clog with him, not left it in the garbage can. As to overall noise, there were two huge events in town, and I suspect the noise level would have been the same any where... More 

Dillon, Colorado
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A great deal, great location, and certainly worth it when compared to the Choo Choo! The location is one minute to all that is downtown, and a mere few seconds to Riverside Parkway that takes you all around the perimeter of the city with east access to great restaurants, shopping, yuppieville, etc. the rooms are superb, the morning breakfast is... More 

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Atlanta, Georgia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Hotel is perfect for a getaway to Chattanooga! Very clean, nice rooms, comfy bed, quiet area, and a good free breakfast in the morning with eggs, pancakes and sausage as well as the usual items. Thoroughly enjoyed my stay!

Was this review helpful? Yes 1
Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Hotel was very comfortable, very clean, breakfast was plentiful and the coffee was good. Check in and check out was quick and easy - could not fault a thing? Thank you very much and thanks for the 5 STAR REVIEW! Mike W General Manager More 

Memphis, Tennessee
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 25, 2015

We stayed at the Holiday Inn Express for one night- was easy to find off the Interstate. The room was clean and comfortable, the staff nice, and breakfast good-over all a good stay.. Only complaint is being charged to PARK at the hotel I was PAYING $200 to stay at! No valet, no parking attendant,no fancy garage-just a parking lot... More 

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Mike W, Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Good stay! Glad to hear it. Yes, there was a huge City-Wide event and the rates where $189 plus $3.00 for parking. Some properties downtown where as much as $229. It is the nature of the business. Superbowls, Mardi Gras, Alabama or Tennessee football games, hotel rooms just cost a lot more when every hotel for 50 miles is sold... More 

Asheville, North Carolina, Usa
Level Contributor
3 reviews
4 of 5 stars Reviewed May 24, 2015

just returned from Chattanooga--this is a grea place to stay--easy to locate--a short drive to everything downtown--but far enough away that its peaceful! The staff was helpful and very pleasant. The breakfast was a huge surprise--not just muffins and coffee--but a real eggs,biscuits and gravy meal.

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Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thank you so much for your kind words. I'm glad to hear that you and the Birthday-Boy had a good time! Please stay with us again the next time you visit Chattanooga. Mike W. GM More 

Maryville, Tennessee
Level Contributor
116 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed May 23, 2015

The room was clean and well maintained by housekeeping. However, it faced the street and traffic noise could be a problem for light sleepers. The indoor pool was quite pleasant, but the machinery was extremely loud. Made it difficult to have a normal conversation. The breakfast buffet was very good with many choices. They charge $3.00 per day for parking.... More 

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Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

I'm glad to hear your enjoyed your stay and the room and pool where nice. Yes we are exactly 4 tenths of a mile from the shuttle stop, but it's that 4 tenths of a mile that puts us at a price point most people can afford. 4 tenths of a mile closer in and we'd be $60 more a... More 

Isle of Man, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 20, 2015

Arrived early (11.00 a.m) for check in and whilst our room was not ready Ariel on reception offered for us to eave our cases which was great. We asked for directions to the Sunday market which were readily given - don't miss the market if you are in town over the weekend it was fab. Hotel was very comfortable, very... More 

Was this review helpful? Yes
Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thanks for the 5 STAR REVIEW! Everyone loves Ariel. She's a shining star. Pl;ease stay with us again the next time you're in Chattanooga. Mike W General Manager. More 

Ashland, Kentucky
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 18, 2015 via mobile

This facility was adequate, but not outstanding, for the price. The staff was friendly but not knowledgeable about the happenings in downtown Chattanooga. (There was an Ironman competition in town, and I wanted to know if it was happening on Saturday or Sunday-essential to our plans for getting around the blocked off areas of the city. Desk clerk didn't know.)... More 

Was this review helpful? Yes
Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

First I'm glad our staff was friendly and breakfast was good. But too be honest I'm a little disappointed in my front desk. It would have taken less than a minute to say, "I don't know. Let's check online." Then they could have said "the race is Sunday morning until early in the afternoon. Here's a printout of the course."... More 

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