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Holiday Inn Express & Suites Chattanooga Downtown

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440 W Martin Luther King Blvd, Chattanooga, TN 37402
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1 room 1 guest
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Holiday Inn Express & Suites Chattanooga Downtown
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202 Reviews from our TripAdvisor Community

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Traveler rating
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    77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (202)
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Clontarf, Queensland
Level Contributor
182 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This place is situated within easy walking distance of the town centre, plus it has a sidewalk to use to get there. The hotel charges $3 a night for parking, but quite frankly it is a very reasonable price to pay for a stay so close to Downtown. The breakfast had a great selection of options offering all the dietary... More 

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Atlanta, Georgia
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We along with another couple decided on a overnight trip to Chattanooga for a quick getaway. We choose the Holiday basically for the the price and it being "downtown". I normally stay at Marriott or Hilton brand hotels so I figures 1 night would be fine. The hotel was easy to find off of I24. It was clean and staff... More 

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Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were able to check in early, room was clean, lobby was clean. Everyone was super helpful. Hotel was close enough to walk to downtown. Breakfast was very good, ham and biscuits were a nice surprise. Would definitely stay here again.

Was this review helpful? Yes
Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thank you so much for you kind words and the FIVE STAR review. It is much appreciated. Mike W General Manager More 

Rantoul, Illinois
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel when we traveled for a week-long softball tournament. The hotel staff was extremely friendly and welcoming. Rooms were always cleaned (which isn't fun when you come off the softball fields), dining area was nicely situated and always had someone relaxing with a cup of coffee. The staff was always helpful and interested in our games... More 

Was this review helpful? Yes
Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thank you for the FIVE STAR review! As Chattanooga's headquarters for Softball Teams and other large groups, we appreciate your kind comments. It's hard work taking care of large groups. I'll let the staff know it was a job well done. Thanks again, Mike W GM More 

Union City, Tennessee
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and stayed here for a three day weekend getaway and we really enjoyed it. The breakfast was good, the staff were very knowledgeable and courteous and the location of the hotel was great. We were very close to all the downtown activities and had lots of fun.

Was this review helpful? Yes 2
Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thanks for the 5 STAR review! It's good to be a nice place to stay. Mike W. General Manager More 

Williamsburg, Kentucky
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2015

Almost every year for the past couple of years we go to Chattanooga for a winter trip and we always stay here. The rooms are always clean and the staff is really friendly, also the breakfast is a really good deal, by eating there we save about 40 bucks if we go out and eat at a sit down place... More 

Was this review helpful? Yes 1
Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thank you so much for your kind words and 4 STAR review. - Friendly Staff - Great Location - Good Breakfast - Indoor Pool Sounds good to me! Mike W. General Manager More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 5, 2015 via mobile

The staff were excellent. Rooms were clean. Breakfast was good. The only issue was the distance from downtown. As it was just my daughter and I, the walk was a little to far in a semi sketchy neighborhood. Other than that, I enjoyed my stay there.

Was this review helpful? Yes 3
Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

"The staff were excellent. Rooms were clean. Breakfast was good." Actually we're in the middle of downtown, but about a mile from the Riverfront, downtown. We are located across from Blue cross and Blue Shield's IT Department. Some of those computer guys do look sketchy, I guess, if those characters on the Big Bang Theory scare you. Thanks for the... More 

Fort Riley, Kansas
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 4, 2015

Firstly I wanted to say when it came to cleniness this is by far the cleaniest Holiday Inn I’ve stayed in. So clean that I found a dirty yellow cleaning cloth in the bathroom, I think housekeeping probably forgot it. I just wanted to bring it to your attention here rather than posting it on my favorite site TripAdvisor I... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Dear rajeev2liz, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our front desk. However, we’re sorry we fell below your expectation regarding housekeeping. We will look into this concern. We take all reviews positive and negative very seriously, and your feedback... More 

Smyrna, Georgia
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 2, 2015

We had a horrible stay at this hotel. We stayed for two nights. The front desk staff was nice and cordial, but we found everything else to be lacking. We checked in somewhat late at night. The beds were okay, and the room was clean. The bathroom needs updating and refreshing, but it was about what we expected. We woke... More 

Was this review helpful? Yes 1
Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Please reach out to me so I can make this right. I have taken appropriate action here at the hotel but words and an online apology aren't enough. Obviously, I had an employee who was less than engaged. I have no explanation for why someone would clock in and not do their job. As a best practice we write down... More 

Cumming
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 17, 2015 via mobile

Great, clean, quiet. One night stay during the week. Not really walking distance to the aquarium, short drive, plenty of parking around aquarium and downtown. Nice breakfast with plenty of room for guests. Good front desk reception, friendly professional and helpful. Slightly off the beaten path but quiet and easy in and out.

Was this review helpful? Yes
Mike W, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thank you for the FIVE STAR REVIEW! We are quiet, convenient and moderately priced. I'll share your kind comments with the staff. M. Ward General manager More 

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