The hotel is OK with clean rooms but the service from the front desk is lacking. The sound on many of the channels on the TV is spotty (goes in and out). When I called down to the front desk I was told the mechanic went home and nothing could be done until tomorrow. When I asked to speak to... More

We stayed at Holiday Inn Express because it was close to downtown. The service was excellent.

On a drive from Minnesota to Florida, we decided to spend a day in Chattanooga to break up the trip. This hotel was perfect for our stay, comfortable and clean room, within walking distance of riverfront and downtown restaurants, comfortable bed and good breakfast. Plus, the price was very competitive. In summary, it had everything we needed for an overnight... More

This is a very clean hotel. The hot breakfast is very good - I really liked the automatic pancake machine. The fitness room is 4 machines (2 treadmills, one bike, one elliptical). However, one of the treadmills was broken leaving 3 pieces of equipment for the entire hotel. On the downside, the fitness center has no wipes to clean the... More

We arrived at 8 p.m. My friend went in to see what the rates were. He felt they were too high. We discussed it for a few moments and decided it would be okay to pay the rate given this hotel had such high ratings. When we went in together, I asked to book the room. The person at the... More

This is a nice hotel and appears to be on the newer side. My first impression was not a good one, though, as the clerk who checked us in was a bit short and rude, I felt. Later, when I went downstairs to ask a question about why I couldn't get into the wireless, I felt like I was an... More

The hotel is a refurbished older hotel. Rooms are clean but not super clean. Bathrooms are new with the standard granite countertops. Big negative was the awful selection of TV channels, basically none. Also there was no in-room, which is a drawback to us. Hotel is on the very edge of downtown Chattanooga, not really within walking distance of anything.... More

Great hotel, staff is very friendly. The breakfast was more than expected and was wonderful!! Rooms were very clean and nice!! Would recommend this hotel

Stayed here on November 4 when we were in town for the Head of the Hooch. The hotel is close to the highway and located on a main street. We had a 4th floor room overlooking the street and didn't experience any street noise as others mentioned. Room was spacious and clean and considering the amount of people staying at... More