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Days Inn Chattanooga Lookout Mountain West

2.0 of 5
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3801 Cummings Highway, Chattanooga, TN 37419
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1 room 1 guest
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Days Inn Chattanooga Lookout Mountain West
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523 Reviews from our TripAdvisor Community

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Traveler rating
    106
    164
    128
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274
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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    (163)
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Hickory Flat, Mississippi
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

We booked our room directly on days inn website. When we booked it we had the option of a cot for no extra charge. When we got to the hotel the cot was in the room which we thought was great. When we checked out however half way home on the emailed copy of the bill they charged us 10... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

Thank you for staying with us while in Chattanooga. I apologize for the misunderstanding of our $10 per night rollaway fee. Also, I took the room off market when you checked out until I could get a professional pest control out on Monday the following day. My sincere apology for your stay being less than what it should have been.... More 

Orange Park, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

I did love how the hotel was my focal point of mountains the view was absolutely beautiful, room was clean staff was friendly and the price was good. I really enjoyed my stay and this hotel.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

Awesome! Just wanted to thank you for being our guest and for leaving this review for us. As we continue to work hard to give each and every one of our guest an enjoyable experience while staying with us, this review lets me know we are doing something right. Hope to see you again soon. More 

Haines City, Florida
1 review
1 of 5 stars Reviewed 1 week ago

When we pulled back the covers to go to bed, we discovered blood on the sheets and something that looked like dead skin. The blood was fresh and the skin was very visible on the sheet. The person who changed it for us was only going to put on the two sheets until I asked, "Aren't you going to change... More 

Review collected in partnership with Days Inn

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Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

I am saddened that what should have been a pleasurable stay turned into a horrible experience for you. Our goal is to not only meet, but to exceed our guest expectations. From reading this review, we have fell short of our goal, which I am truly sorry for. My sincere apology for your bad stay. We hope you will reconsider... More 

Chattanooga, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room smelled nice upon entering,overall the room was clean and the beds were like sleeping at home will stay here again.

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

It was nice to have you as our guest while you were in Chattanooga. I also would like to thank you for taking the time to leave this review letting us know that you enjoyed your stay with us. We are looking forward to welcoming you again the next time you visit our city. A big THANK YOU from all... More 

Michigan City, Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 days, Carolyn was very helpful and knowledgeable with directions. For a change mattresses were very comfortable. Bathroom very tight & I am in no way overweight; feel sorry for anyone on larger side. Would feel like coffin for them. That section of Chattanooga rolls up sidewalks early. No where to eat after 8pm, Waffle House only... Yuk... Grease... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

It was a pleasure having you as our guest during the Longest Yard Sale. We appreciate the nice review you gave us about your stay. I am looking forward to seeing you again next year. Stay safe and enjoy the rest of your summer. More 

New Smyrna Beach, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here two nights last week. Clean, the beds were comfortable. Price a little high on a weekend but fair for weekday price but nice big room for two beds and has microwave and fridge. People were friendly and helpful. The pool is ok but it's an indoor pool and small so when children are playing their screams bounce... More 

Was this review helpful? Yes 1
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

I just wanted to thank you for staying with us at Days Inn. From all of us here we appreciate the good rating you gave about your stay. Chattanooga is a great place to visit with so many attractions. Take care and I am glad you enjoyed the view from our hotel. More 

Lake Helen, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Found live bugs in bathroom; when I brought it to desk clerk's attention, she apologize and said she would call a "professional" exterminator. Later I saw an Indian gentleman with a can of bug spray exiting my room. When I went to make a pot of in-room coffee, there were still remains left from the previous occupant. Upon returning late... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 3
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

I would like to apologize again for the bad experience you had while staying with us. I did in fact call out a professional company to take care of the problem. I wasn't sure if I could get someone out until the following day is why I sent someone from our hotel to your room. The only time we do... More 

Horn Lake, Mississippi
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Room was clean except for coffee maker still had pod from last visit. Indoor pool A1. No bottled water , only 1 vending machine available out of service. Internet very weak signal could not connect. Minor things but still a value .

Review collected in partnership with Days Inn

Was this review helpful? Yes
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

We were happy to have you as our guest on your two day getaway to Chattanooga. I do apologize for our housekeeper overlooking the coffee pot before your arrival. I put out of order on the vending machine until our vendor came and repaired it. We hope to see you again when you need another vacation. Have a good day. More 

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