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Days Inn Chattanooga Lookout Mountain West

2.0 of 5
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3801 Cummings Highway, Chattanooga, TN 37419
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Days Inn Chattanooga Lookout Mountain West
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604 Reviews from our TripAdvisor Community

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Saint Louis, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The room was clean, but that's the only positive thing I can say. The AC/heating unit made such a racket we couldn't turn it on. Thankfully the weather was fairly mild and we got by without it. Also, the mini fridge was so loud could barely hear the TV. The beds were old and worn down. The mattresses were horrible.... More 

Helpful?
Thank Cindy C
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

Sorry to see that your stay with us was so unpleasant. Anytime there is a problem with anything in your room, please report the issue to the front desk, so it can be taken care of. Our goal is for all of our guest to have a pleasurable experience. If you are ever back in the area, I hope you... More 

Kodak, Tennessee
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

My wife are had to spend a few days in Chattanooga We decide to stay at the Days inn. Well let me tell you we had to move three times due to roaches in our room the matteress we old and sag in the middle not a good night sleep. So you think would be the end not around 7.... More 

Helpful?
Thank berniemcgarry56
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

Again, my sincere apology for your bad experience with us. As you let me know upon check out of the issues, I did refund half of your stay which you agreed upon with our apologies. I called in a professional pest control, who did come out and took care of the issue. The mattress issue has been addressed to the... More 

tammynalabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was clean n quiet. Right next to a waffle house. We Felt safe here. The three employees we dealt with were very nice. The room was a little small but we were there to sleep and while the beds were a bit small they were super comfortable. We almost missed breakfast bc we all still wanted to sleep. The... More 

Helpful?
Thank tammynalabama
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

AWESOME!! Thank you very much for being our guest and for leaving this outstanding review about your stay. We try to leave all of our guest with a pleasurable memory when they leave. We appreciate all the kind words about our staff. Take care of yourself and come back soon for another great stay. More 

Montgomery, Alabama
1 review
3 of 5 stars Reviewed 3 weeks ago

room was clean, beds ok- we are used to queen beds. all the front desk people were helpful and friendly.(we used a lot of pool towels) watch the pool- chemical imbalance. suggezst you stay on the backside of the motel-more convient to pool. ice and snacks and much quieter-too much hwy noise from big trucks on the front side. price... More 

Helpful?
Thank DP J
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

Thank you for choosing us on your recent trip. We appreciate the compliments on our front desk staff. I did have the chlorine level checked in our pool when you notified me of the issue at checkout. Thank you for letting us know. We hope to see you again soon. Stay safe and have a good day. More 

Stockton, Illinois
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

The room was only moderately clean. It was quiet as we were the only one on that end of the hotel. It is in much need of refurbishment. We would not stay there again. The desk clerk was pleasant and very nice.

Helpful?
Thank Judith B
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

I am extremely sorry that your stay with us was so unpleasant for you. We do appreciate the kind words you left about our front desk clerk. If you are ever back in the area, we do hope you will reconsider and give us another chance by being our guest. Thank you for letting us know of our deficiencies. Again,... More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed 5 weeks ago

I have stayed at many days in in the United States and also one in Guam, this is the best one so far. Everything was super clean and smelled very nice the staff is extremely polite... It's very convenient to the interstate. When visiting family again this is the hotel I will always use

Helpful?
Thank Charlotte M
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

We really appreciate you for choosing Days Inn for your recent stay while in Chattanooga. Thank you ever so much for taking the time out of your schedule to leave us this wonderful review about your stay. I am looking forward to seeing you next time. Take care and have a great day. More 

Tampa, Florida
1 review
4 of 5 stars Reviewed January 4, 2016

Yes, stayed here twice in December. On a trip up north we stayed 12/20/15 and on the way home 12/29/15. No problems, got a good night sleep. Will stay here again on next trip that way. Breakfast was not that good but not a show stopper.

Helpful?
Thank silocaptain
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

Thank you for being one of our returning guests. While this is our greatest compliment for a guest to return for another stay. We are looking forward to your next trip to Chattanooga. I appreciate you for leaving this wonderful review. Take care and have a terrific kind of day. More 

Girard, Illinois
Level Contributor
4 reviews
5 of 5 stars Reviewed January 3, 2016

Wonderful place to stay....close to a lot of attractions,places to eat & shopping. Nice quiet rooms with everything you could need. Stayed 5 nights & the only thing I can say negative about the place is the breakfast was the the same thing everyday...needed to switch it up bit....but other than that it was perfect!! Will stay there again anytime... More 

Review collected in partnership with Days Inn

Helpful?
Thank sparkyhorse
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

Awesome Review!!!! Thank you ever so much for being our guest. Also, for taking time from your day to let us and all Trip Advisor readers know about your stay. Feedback has a big impact on hotel business. Thank you for recommending us and we look forward to seeing you again when you plan another trip to Chattanooga. Thanks again... More 

Moro, Illinois
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 3, 2016

Not many restaurants to pick from in the immediate area. Interstate noise was not an issue, no guest noises that night, got a good rest. Gas price happened to be down while there.

Review collected in partnership with Days Inn

Helpful?
Thank drbob350
Carolyn M, Front Office Manager at Days Inn Chattanooga Lookout Mountain West, responded to this review

We appreciate you for being our guest at Days Inn. It is great to see that you not only got a good nights rest, but found value in our hotel as well. I am happy to say that gas prices are still down for now. I hope 2016 is a really good year for you. Stay safe and have a... More 

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