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Quality Inn Lookout Mountain

2.0 of 5 3109 Parker Lane, Chattanooga, TN 37419 (Formerly Comfort Inn)
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Quality Inn Lookout Mountain
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Quality Inn Lookout Mountain
Quality Inn Lookout Mountain
Quality Inn Lookout Mountain
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69 reviews from our community

Traveler rating
    3
    15
    12
    8
    31
See reviews for
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20
6
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Charlotte, Michigan
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you are looking for a one night thing then I would say go for it.. The rooms are kind of outdated.. The bath tub I had to push the handle and hold it there for hot water..there was a bug in my room..Not in a great spot kinda weird place for a hotel.. Staff was ok.. It was average... More 

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for taking the time to share your thoughts about your January visit with us; I apologize for the hot water problem you mentioned on the night you were here. I hope this was not too great an inconvenience and will not deter you from visiting us again in the future. Thank you for your business and feedback. More 

Rockton, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

I left a list with the front desk when we left , all the things wrong with the room, the sink was not clean I had to wipe the counter down and there was a dirty towel hanging on the hook in bathroom , and when I took it down the hook fell off the back of the door. I... More 

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for taking the time to write a review of your recent visit with us here and for pointing out those items where we clearly can do a better job. We welcome such feedback as it is the best way to know where we need to improve. I am sorry to hear that you were not happy with your... More 

Argenta, Illinois
Top Contributor
62 reviews 62 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Quality Inn at Lookout Mountain in late Dec with our toddler. The location was pretty good right off the interstate and easy to find. The price was quite reasonable and actually pretty cheap considering what we normally pay for a king non-smoking room. The Inn is actually a motel in that all the rooms have outside... More 

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Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for choosing to stay with us here at the Quality Inn - Chattanooga during your recent drive through our city; I am very happy to know you were pleased and enjoyed your visit, especially our location and room rates. I hope we will have the opportunity to be of service to you again should your travel plans bring... More 

Bloomington, Indiana
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 2, 2014

We stayed at the Quality Inn here in Nov 2014. It was old and needs some updating but it was basically clean. Breakfast was ok. Had a small pet fee. However it was really high for being so old and run down.

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Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

I appreciate the feedback regarding your most recent stay with us. I certainly understand your comments on updating and we are scheduled for renovation very soon. Thank you for your comments and I hope this will not deter you from choosing to stay with us again in the future. More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 17, 2014 via mobile

I had stayed in two Quality Inns prior to this one and found them to me very nice. As a result I didn't check the reviews on this facility. I should have! Room had a strange order, there was a huge squashed bug on the wall, the bedspread was torn and stained, there were crumbs and smears on the night... More 

Was this review helpful? Yes 1
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you so much for your feedback concerning your most recent stay with us. I apologize for the room having an odor and having crumbs and stains in the room. We are currently going through upgrades to our whole facility to correct these issues and have also changed management, and I apologize that this was an inconvenience; I sincerely hope... More 

Vancouver, Washington, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 28, 2014

Across country travelling with a dog. Pet friendly. Room has a very bad odor. Bed spread has burn holes in it. Looks like from cigarrettes even though its supposed to be a non smoking room.the room set up is a bit odd. Hard to see the tv from both beds as the desk chair blocks one bed from view. Toilet... More 

Was this review helpful? Yes 1
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for your review of our hotel! However, I am sorry that you were not satisfied with the room smell and bedding. We take every comment seriously and make sure to take corrective action accordingly. We hope that you will choose to stay with us again, and I look forward to welcoming you back in the future personally. Thanks... More 

canton,nc
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 18, 2014

At check in, they did not swipe our credit cards, they said it would be ok to do so at check out. We had to move rooms the first night because of huge roaches in the rooms. We took one to the front desk and she was apologetic, and offered to move us rooms, and said she would put it... More 

Was this review helpful? Yes 1
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. I wanted to apologize for the inconveniences that you experienced. I can assure you that I will go over our policies and procedures with our check in staff again, and we have already called pest control. We would like to provide you with better service next time. Please contact me... More 

Columbiana, Alabama
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed at the Quality Inn and it was very nice. The service was fast and the hotel was clean and quiet. We enjoyed our stay, and they also made sure we got all the discounts we were qualified for. We, to this date, have loved all our stays at the Quality Inn's that we have stayed in. The free... More 

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Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

We are very pleased that you enjoyed your stay with us. We love our repeat guests and we treat them with the highest standard. Thank you for the compliments on the hotel and breakfast. See you again in the future. More 

Decherd, Tennessee
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 27, 2014

We were given a room which reeked like a smoking room. Girl was very accommodating she switched our room, We went from a king to a queen room, no discount for different priced room. Room was nice, Good buffet breakfast, Location was terrible, close to lookout mountain but lacking restaurant choices. For the money a decent place to stay,

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for taking the time out to review us. I am sorry to hear that your first room smelled of smoke, we are working to make sure our guests do not smoke in non-smoking rooms. Glad that you liked the staff and breakfast. If you would have asked our front desk attendant they would have referred you to some... More 

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed July 23, 2014 via mobile

I am glad I didn't read the reveiws before my stay. 10 of our family members meet us (my husband and I) for fun in a new town. We explored downtown Chattanooga, rode the incline, and visited the local theme park. We had 5 rooms total and they were clean. The staff was very friendly and accomadating. We had a... More 

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

We are very pleased you took the time out to review us! Glad that you could share your family's experience with us and that you found everything accommodating. Our main goal is always to please our guests and make sure they a have a memorable time. Thank you for staying with us and see you again in the future. More 

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Additional Information about Quality Inn Lookout Mountain

Address: 3109 Parker Lane, Chattanooga, TN 37419 (Formerly Comfort Inn)
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Lookout Mountain 2*
Number of rooms: 58
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Also Known As:
Quality Inn Lookout Mountain Hotel Chattanooga
Quality Inn Chattanooga
Chattanooga Quality Inn

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