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All 98 Chattanooga hotels

Quality Inn Lookout Mountain

2.0 of 5 Hotel   |   3109 Parker Lane, Chattanooga, TN 37419 (Formerly Comfort Inn)
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Quality Inn Lookout Mountain
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Ranked #70 of 98 Hotels in Chattanooga
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65 reviews from our community

Traveler rating
    3
    14
    11
    6
    31
See reviews for
17
18
6
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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2 reviews
2 of 5 stars Reviewed October 17, 2014 via mobile

I had stayed in two Quality Inns prior to this one and found them to me very nice. As a result I didn't check the reviews on this facility. I should have! Room had a strange order, there was a huge squashed bug on the wall, the bedspread was torn and stained, there were crumbs and smears on the night... More

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you so much for your feedback concerning your most recent stay with us. I apologize for the room having an odor and having crumbs and stains in the room. We are currently going through upgrades to our whole facility to correct these issues and have also changed management, and I apologize that this was an inconvenience; I sincerely hope... More

Vancouver, Washington, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 28, 2014

Across country travelling with a dog. Pet friendly. Room has a very bad odor. Bed spread has burn holes in it. Looks like from cigarrettes even though its supposed to be a non smoking room.the room set up is a bit odd. Hard to see the tv from both beds as the desk chair blocks one bed from view. Toilet... More

Was this review helpful? Yes 1
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for your review of our hotel! However, I am sorry that you were not satisfied with the room smell and bedding. We take every comment seriously and make sure to take corrective action accordingly. We hope that you will choose to stay with us again, and I look forward to welcoming you back in the future personally. Thanks... More

canton,nc
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 18, 2014

At check in, they did not swipe our credit cards, they said it would be ok to do so at check out. We had to move rooms the first night because of huge roaches in the rooms. We took one to the front desk and she was apologetic, and offered to move us rooms, and said she would put it... More

Was this review helpful? Yes 1
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. I wanted to apologize for the inconveniences that you experienced. I can assure you that I will go over our policies and procedures with our check in staff again, and we have already called pest control. We would like to provide you with better service next time. Please contact me... More

Columbiana, Alabama
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

We stayed at the Quality Inn and it was very nice. The service was fast and the hotel was clean and quiet. We enjoyed our stay, and they also made sure we got all the discounts we were qualified for. We, to this date, have loved all our stays at the Quality Inn's that we have stayed in. The free... More

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

We are very pleased that you enjoyed your stay with us. We love our repeat guests and we treat them with the highest standard. Thank you for the compliments on the hotel and breakfast. See you again in the future. More

Decherd, Tennessee
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 27, 2014

We were given a room which reeked like a smoking room. Girl was very accommodating she switched our room, We went from a king to a queen room, no discount for different priced room. Room was nice, Good buffet breakfast, Location was terrible, close to lookout mountain but lacking restaurant choices. For the money a decent place to stay,

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for taking the time out to review us. I am sorry to hear that your first room smelled of smoke, we are working to make sure our guests do not smoke in non-smoking rooms. Glad that you liked the staff and breakfast. If you would have asked our front desk attendant they would have referred you to some... More

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed July 23, 2014 via mobile

I am glad I didn't read the reveiws before my stay. 10 of our family members meet us (my husband and I) for fun in a new town. We explored downtown Chattanooga, rode the incline, and visited the local theme park. We had 5 rooms total and they were clean. The staff was very friendly and accomadating. We had a... More

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

We are very pleased you took the time out to review us! Glad that you could share your family's experience with us and that you found everything accommodating. Our main goal is always to please our guests and make sure they a have a memorable time. Thank you for staying with us and see you again in the future. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 21, 2014

This motel was disgusting. It is in dire need of renovations. The room was dirty and plumbing was jerryriged Wall had tile and grout loose. The area around room looked like it was under construction It was one of the worse places I have ever stayed in

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Sorry about your recent stay, we will definitely look into your comments. We always try to better ourselves for our guests. We unfortunately are going under a small bathroom renovation and that may have been the cause of your concern. We will look at how the work affects our guests and change our routine. More

Princeton, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed June 6, 2014

Had to get 3 rooms before we got acceptable accomidations. The first room we refused due to a very noisey A/C and was immediately given to a guest checking in behind us. Met them in line the 3rd time for us as they had the same complaint of the room. Free breakfast was not edible. The Comfort Inn across the... More

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Forest City, North Carolina
2 reviews
5 of 5 stars Reviewed May 4, 2014

Great Hotel to stay in. The breakfast was great and the hotel was very clean. The hotel staff was very friendly and helpful. I would recommend this hotel to anyone who is looking to stay in this area.

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you very much for the review! I am so glad that you enjoyed your stay with us. I hope you choose to stay with us again. Thank you for your business! More

Keewatin
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 16, 2014

Enroute home from Tampa and had enough driving for the day. Our first choice was full so we stopped here....guess we should have pushed on for a better property. Rooms are outdated and dirty. You may want to disinfect the surfaces before touching them. Bathroom door was filthy and needed paint. Cobwebs are thick in most corners. Entry door had... More

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you very much for the review! I am so glad that you enjoyed your stay with us. I hope you choose to stay with us again. Thank you for your business! More

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Additional Information about Quality Inn Lookout Mountain

Address: 3109 Parker Lane, Chattanooga, TN 37419 (Formerly Comfort Inn)
Phone Number:
Location: United States > Tennessee > Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Lookout Mountain 2*
Number of rooms: 58
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Also Known As:
Quality Inn Lookout Mountain Hotel Chattanooga
Quality Inn Chattanooga
Chattanooga Quality Inn

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