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Quality Inn Lookout Mountain

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3109 Parker Lane, Chattanooga, TN 37419 (Formerly Comfort Inn)
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Best prices for: 1 room 1 guest
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Quality Inn Lookout Mountain
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Quality Inn Lookout Mountain
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78 Reviews from our TripAdvisor Community

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Traveler rating
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    16
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    33
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (78)
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    (12)
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Charlotte, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago

I'm pretty loyal to quality Inn and Choice Hotels. I've rarely had a bad stay. But, This place is run down and it shows. I highly recommend that you stay at the Hampton Inn or Fairfield Inn about a mile away. Spend the extra twenty bucks. In the end you'll be saving money, because you won't be spending it on... More 

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

I want to say that I am terribly sorry that you thought your stay was not enjoyable. We want all of our guests to have a great experience while staying at our property, and I hate to hear that you didn't. If you would have brought these concerns to the front desk team or management's attention, my team or myself... More 

Charlotte, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

Where do you begin? Let's start with the half inch gap in the door where you can see to the outside. The toilet lid was broken, the sink didn't work right, and the place was filthy. The wi fi did not work and the "free" HBO did not exist. You also HEAR EVERYTHING THROUGH THE CEILING if you are on... More 

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Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for choosing our property during your visit to Chattanooga. I'm sorry that you were disappointed with us for the many reasons . This is a very busy time of year for us, but I want to apologize for my team placing you a room that was not up to your standards. We have several new team members, and... More 

Elgin, Illinois
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

My family and I stopped here on our way back home from Florida. We arrived around 8PM and checked in to one of our 2 rooms. The rooms were nice and a decent size, seemed clean-until the bathroom. There was a water/or clear liquid stain on the floor and it seemed like water was coming from the bottom of the... More 

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Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

I want to say that I am terribly sorry that you thought your stay was "Decent". We want all of our guests to have a great experience while staying at our property, and I hate to hear that you didn't. I appreciate the compliment regarding our room size and breakfast. I am sorry for the smell in the bathroom; it... More 

Atlanta
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 4, 2015

We arrived in town on Saturday mid-day. We simply checked-in (2 rooms) with the office and left the hotel to see the area. Since one room didn't have an office chair I asked FD to see if they could get one. Although they did manage to acquire one and had it in my room when we arrived upon our return;... More 

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Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you both for your business and your review of your recent visit with us. I am sorry that front desk did not inform you of the indoor pool. The housekeeping will never knock on a door before 11 unless the guests inform us they are checking out. I am sorry for this disturbing you. Thank you for your business. More 

Knoxville, Tennessee
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
3 of 5 stars Reviewed April 7, 2015

The room I was given upon check-in had a large gap between the floor and the bottom of the door. I had to ask for extra towels to cover the gap. The hotel itself was out in the middle of nowhere (to be expected when visiting a mountain) with few restaurants close by. And there was no visible way to... More 

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Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for the feedback; I was sorry to read that you had a negative experience with us.I realize how frustrating this situation has been and I am sorry for the impression it has left; the next time you are in the area we would love to have you come back and experience what we truly have to offer. Thank... More 

Hemet, California
Level Contributor
157 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed March 5, 2015

Room was clean and had everything a Hotel Room needs from Flat Screen to Frig. Plenty of outlets to plug in your phones which seems rare in most hotel rooms...Great location..Close to everything...Breakfast was great, area very clean although IMO coffee was to weak...

Was this review helpful? Yes 1
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

I cannot thank you enough for taking the time to write such a positive review of your recent visit with us. Of course, I am thrilled that you were so pleased with our offerings and glad you had the opportunity to fully experience and enjoy each of these - perhaps this will lend towards future visits both to our Brand... More 

Channahon
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 19, 2015

On surface, very clean. Freaked by dead bug on lampshade, which could have crawled in between room usage and gone unnoticed. Needs anti mold and mildew paint, although looked to be recently painted. Staff was nice. Wifi was good, breakfast ready early, good choices. This was a unexpected one night stop, due to incoming ice storm. Do not eat at... More 

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Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for your review and for your business. I apologize that your room experience was impacted as you described and hope this did not cause too great an inconvenience. Thank you for your kind recommendation and we look forward to serving you again should your travels bring you back to Chattanooga. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 6, 2015

Make reservations with confidence at this solid stay in lovely Chattenooga. Rooms are clean, and seem new --- each room has a microwave and small fridge. There's an outdoor pool, but it was winter, so we didn't see it. A free hot breakfast was served, and it was good --- the usual plus lots of fresh fruit. Very good value!

Was this review helpful? Yes 1
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

I am very happy to learn you were pleased with your recent visit here at the Quality Inn - thank you for taking the time to share your thoughts. I am glad you found us to be a good location for you and felt our breakfast and fresh fruits was up to par . I hope you will choose to... More 

Sterling Heights, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 31, 2015

Stayed 2 nights while visiting Chatanooga and surrounding area. Rooms are spacious, clean, and the beds are comfortable. The breakfast was pretty basic for hotels but good. Access to a computer and printer was a plus.

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for your most kind review of your recent visit with us here at the Quality Inn. I know full-well how many lodging choices are available to you when you travel and I thank you for selecting to stay with us. Of course, it is also heartening to know you were pleased with our services and facilities - I... More 

Charlotte, Michigan
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 6, 2015

If you are looking for a one night thing then I would say go for it.. The rooms are kind of outdated.. The bath tub I had to push the handle and hold it there for hot water..there was a bug in my room..Not in a great spot kinda weird place for a hotel.. Staff was ok.. It was average... More 

Was this review helpful? Yes
Hasu P, Manager at Quality Inn Lookout Mountain, responded to this review

Thank you for taking the time to share your thoughts about your January visit with us; I apologize for the hot water problem you mentioned on the night you were here. I hope this was not too great an inconvenience and will not deter you from visiting us again in the future. Thank you for your business and feedback. More 

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