We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 95 Chattanooga hotels

Extended Stay America - Chattanooga - Airport

2.0 of 5 Hotel   |   6240 Airpark Drive, Chattanooga, TN 37421
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Chattanooga - Airport to your Saves list
Extended Stay America - Chattanooga - Airport
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
54%
Ranked #59 of 95 hotels in Chattanooga
A recent review
5 of 5 stars Reviewed March 13, 2014
Michael S Chattanooga, Tennessee
Write a Review

34 people have reviewed this hotel

Traveler rating
    8
    11
    2
    2
    11
See reviews for
8
4
7
13
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Chattanooga, Tennessee
Senior Contributor
28 reviews 28 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2014

If you come on Saturday, Sunday, or Monday you will get the most friendly service from Katie. She will do everything she can to make your stay comfortable and pleasant. The rooms are very clean you get a full size fridge microwave stove and sink to wash dishes in. All the rooms i have been in have 32inch flat screen... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chattanooga - Airport, responded to this review

Michael – Thank you for taking the time to write a review of our hotel. I’m thrilled that we were able to provide you with a clean, comfortable stay. It’s great to hear that our staff, especially Katie, provided you with such great customer service. I will be sure to pass your kind remarks on to her and the rest... More

Miami
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 14, 2014

I dont tend to give a 5 for any hotel and think this Extended Stay America deserved it. As soon as we checked in the Manager and Asst. Manager were so nice. They were very helpful if I had any problems also. We were able to get a first floor room (they dont have an elevater) and we travel with... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chattanooga - Airport, responded to this review

Meggan - It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. We are so thrilled to hear that the services provided and the amenities we offered made your stay so much more enjoyable. It was a pleasure having you stay with us and it would be our pleasure for you... More

Campbellsville, Kentucky
1 review
4 of 5 stars Reviewed November 21, 2013

I had a great stay there. The staff was very kind and will cut up with you. I dropped in every day just to have a couple of laughs. The room was clean, honestly the only problem had was with my key not working so they gave me another one.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chattanooga - Airport, responded to this review

Michael - The staff and I read your review, and would like to thank you for writing such wonderful things about all of us. I'm glad that we could provide you with daily laughs and great customer service. We truly enjoyed having you stay with us and would love to provide you with another comfortable stay in the future. More

Knoxville, Tennessee
1 review
1 of 5 stars Reviewed November 8, 2013 via mobile

I stayed 3 weeks, and nothing but headache after 1st week. They overcharged my credit card by 3 times the amount, also I had to BEG to get my room cleaned. Which it only got cleaned once in 3 weeks. When I told the desk they pulled my card and said it was cleaned. They try to argue the fact,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chattanooga - Airport, responded to this review

The staff and I read your comments about your stay with us. Please accept our most sincere apologies for the billing error and also the issues you experienced with our housekeeping service. While I am glad that we were touch base about the errors to your bill and rectify them, I am disheartened that we were unable to provide you... More

Chapel Hill, North Carolina
1 review
3 of 5 stars Reviewed November 8, 2013

Decent but room had a smell, $5 extra to have a room on ground floor, very limited services and lots of stray dogs and cats. Kinda creepy. Staff is nice and friendly, laundry works well but kitchen in room leave a lot to be desired.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chattanooga - Airport, responded to this review

Lance - Thank you for your recent review of your stay. Your comments in regards to the staff and our on-site laundry facilities are much appreciated; yet, I was disheartened to read that your stay overall did not meet your expectations. In response, I am working with the staff to enhance our offerings so they are more in line with... More

Houston, Texas, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 1, 2013

booked room on line for 8 (eight) days, at 39.99/night with a 20 % promo discount (I realize that doesnot include taxes), check in great friendly staff, quick. Went to room-opened door-STINCH of DOG PISS and the lounge chair was badly stained and stunk. Went back to desk, was told that there were no other rooms available, went back to... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chattanooga - Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am delighted to read your remarks about the staff friendliness and efficient check in. However, I am very sorry that the room had a bad odor and the guest service representative mis-informed you that you could not cancel your reservation. To make sure this... More

Chattanooga, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 4, 2013

Good weekly rates and they allow pets (for an additional fee). It's certainly not the Ritz-Carlton, but it's hard to beat the price. Safe area without a lot of foot traffic, but you will need to drive to get to any restaurants or a grocery store. Rooms have 2 stove eyes, microwave, large refrigerator/freezer, and coffee maker. There are a... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Chattanooga - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that your room had a slight smoke smell. We are sorry for this issue, but are happy to read that we provided you with excellent service. Thank you again for your review. It would be our pleasure for... More

Atlanta, Georgia
Top Contributor
79 reviews 79 reviews
55 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 8, 2013

This is the only exterior corridor ESA I have stayed at, but since the property was well lit and maintained, it was fine. The front desk staff, especially Sunny, the manager, were very friendly and helpful. I was only here for a short stay, but had no problems. The room was clean and in decent condition. I was in a... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chattanooga - Airport, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding your stay with us, and I enjoyed hearing about your travels around the country. As well, we are thankful for your feedback and will keep it in mind as we continue to improve our hotel's offerings in the future. Thank you for choosing Extended... More

Lakeland, Florida
Top Contributor
80 reviews 80 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 6, 2013

Very nice hotel, very affordable. And its dog friendly. This is the first time we have stayed at a place like this, and we will stay at others down the road!!! Very Clean!! Who new a place like this would be nice.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chattanooga - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the cleanliness and affordability of our hotel. We enjoyed having you and your pets stay with us! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in... More

Memphis, Tennessee
1 review
1 of 5 stars Reviewed May 6, 2013

When we arrived at the room we opened the door and it was like a smoke cloud hit us in the face even tho the room had non-smoking sign in it. The floors had cigarette burns all in them as we'll as the covers. We had the twin bedroom and we checked the beds before we slept in them. Once... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chattanooga - Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The cigarette burns and hairs you found in your room are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am personally inspecting each room prior to a guest's arrival. Our team is committed to satisfying our... More

Been to Extended Stay America - Chattanooga - Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Chattanooga - Airport

Also Known As:
Extended Stayamerica Chattanooga-Airport Hotel Chattanooga
Extended Stayamerica Chattanooga-Airport Hotel
Extended Stay Chattanooga
Extended Stay America Chattanooga
Chattanooga Extended Stay
Address: 6240 Airpark Drive, Chattanooga, TN 37421
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #59 of 95 hotels in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Chattanooga - Airport 2*
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Orbitz, Booking.com, Travelocity, Priceline, Expedia, Tingo, TripOnline SA, Hotels.com, Agoda, Venere and Otel so you can book your Extended Stay America - Chattanooga - Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Extended Stay America - Chattanooga - Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.