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MainStay Suites

Certificate of Excellence
2.0 of 5
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7030 Amin Drive, Chattanooga, TN 37421
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MainStay Suites
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Ranked #14 of 98 Hotels in Chattanooga
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
leisuretraveler74 Southeast
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158 reviews from our community

Traveler rating
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    7
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49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Southeast
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to interstate but not noisy. Conveinent to mall and restaurants. Clean, front desk staff helpful. Breakfast bar typical, a little limited. TV channels didn't match list in room. Grounds were very well kept.

Review collected in partnership with this hotel

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

What a terrific review. You covered virtually every aspect of what we think a customer should be evaluating when choosing a business such as ours. Thank you, and we hope to see you again soon. At Your Service MainStay Suites More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Overall experience was great, decent hotel, needed updated bathrooms and towels were worn out. Employees were really nice and friendly. Greeted every time walked by one. Breakfast was good, everything was fresh and stocked. Overall was very satisfied and highly recommend.

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

Dear Cpjp814 We consider reviews of actual customers to be an important part of our business because it reflects upon how well we serve our customers. Thank you for sharing the good, the bad and thankfully no ugly. We will continue to work extremely hard to please everyone who comes though doors. Thank you again for choosing MainStay Suites. At... More 

Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Another good hotel. Had average price for the facility. We needed room for 6 of us on the trip and this hotel had a room with 2 beds and a pull out sofa. Did not have the opportunity to use the pool or any other facilities on site. Average breakfast provide. Overall we would stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

Dear jeffrey85, I would like to extend on behalf of our entire hotel our gratitude for your patronage. Your comments regarding our business is most appreciated. We are thrilled that you feel led to share your comments with fellow consumers. Thank you. At Your Service, MainStay Suites More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Everyone at the hotel was nice and helpful. The rooms were awesome. There are some great shopping and eating places close by. Chattanooga has some great places for our elementary school kids to visit.

Review collected in partnership with this hotel

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

Dear Nena D, I see that you visited our hotel recently. We appreciate your conveying thoughts with fellow consumers who hopefully might be our future satisfied guests as well. As you probably realize, consumer reviews are the number one determinant for influencing other consumers. Thanks and thanks again for your patronage. At your Service, MainStay Suites More 

Athens, Alabama
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently took a weekend family trip. We had planned on taking the kids out all day Saturday to do different things together so we wanted a nice room without paying a high price and eating into the attraction funds. Even though this isn't downtown Chattanooga it is still a great place to stay. They have a small convenience store... More 

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

Dear MoonpiesMommy, Thank you for taking some of your valuable time to provide fellow guest with your rich perspective. We appreciate the feedback and look forward to seeing you again soon. At Your Service, MainStay Suites More 

carmel. indiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 28, 2015

Six of us stayed here in two rooms while on an apartment hunting trip for my daughter. The front desk staff were the nicest of any hotel I have ever stayed in (even much more expensive ones). And they were very helpful in our apartment hunt! The rooms were nice and clean and the cleaning staff were very sweet. I... More 

Was this review helpful? Yes 1
Deanne D, Owner at MainStay Suites, responded to this review

Dear Carmelscion, It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit. At Your Service, MainStay Suites More 

Jacksonville, Florida
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 24, 2015

We got a discounted rate so the price we paid was very good. We only stayed one night but it was pleasant and I could see it being a great place for people staying long term that want to save money... it have full size frig, micro, dishwasher and 2 burner stove-top. They allow smoking here and there and I... More 

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

Dear WeAndy, By your own words you gave our business a so-so rating only three stars. Please email me what it would take to get a five star rating in terms of what we are not doing so we can continue to improve. Thank you for Choosing MainStay Suites, and we hope that you will stay with us again. At... More 

Stayner
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 23, 2015

MainStay Suites is Exit #5 on I-75. We used this hotel as our last stop going down to Florida and our first stop going home. We have done this for the past 3 years and find it to be an excellent hotel. It appears that all the renovations have been completed and the rooms are very nice - housekeeping suites.... More 

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

Dear Carl-Kitty W, Thank you for visiting with us. It is always pleasing when our customers elect to write a review so our future customers can see what we are all about… thank you. We appreciate your comments about our pricing, service and location. We look forward to seeing you again soon. At Your Service, MainStay Suites More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2015

I stayed for a night in the beginning of March, the staff was friendly and the room was very clean. Very quiet too, I could definitely stay here for an extended period of time! Lightning fast wifi, who know Chattanooga had the fastest public internet in the world? I would certainly recommend to anybody.

Review collected in partnership with this hotel

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

Dear Kyle H, Thank you for recently recommending our business and for sharing with the online consumer community your positive experience. And yes, Chattanooga is the city with lighting fast speed when it comes to our Internet. Thank you again for choosing MainStay Suites. At Your Service, MainStay Suites More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed March 19, 2015

This is a nice hotel for such a great rate. It has everything you need for a comfortable stay including a kitchen. Absolutely no complaints with my stay. I will stay here again next time I'm in the Chattanooga area.

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

Dear Ryan L, Every review like yours helps us get the word out that we represent great value and caring service. Thank you for choosing MainStay Suites, and we look forward to seeing you again soon. At Your Service, MainStay Suites More 

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