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MainStay Suites

Certificate of Excellence
2.0 of 5
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7030 Amin Drive, Chattanooga, TN 37421
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MainStay Suites
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Ranked #14 of 98 Hotels in Chattanooga
Certificate of Excellence
A recent review
3 of 5 stars reviewed 5 days ago
Ashley110410 Marietta
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165 Reviews from our TripAdvisor Community

Traveler rating
    87
    42
    21
    8
    7
See reviews for
53
26
6
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (45)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (28)
All months
Marietta
1 review
3 of 5 stars Reviewed 5 days ago NEW

The rooms need to be updated. There was a huge spider in the bathtub. It gets loud at night. It could be in a better location.Breakfast was nice. I love the kitchenette. I wish they had a pool. Average

Review collected in partnership with this hotel

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

Dear Ashley110410, Thank you for the feedback regarding our service. You didn't give us poor marks on our service, but clearly there is room for improvement. We take your comments seriously and we look forward to demonstrating the next time you visit how much we strive to give great service. At Your Service, MainStay Suites More 

Overland Park, Kansas
1 review
5 of 5 stars Reviewed 1 week ago

Cozy suite with everything needed to stay a week. Sorry only had one day this trip. Hope to return. Comfortable bed and so good to have the step in shower in accessible suite. Just what we needed after several days traveling. This was second stay with MainStay Suites. Previously had stayed in Bentonville, AR and found it equally comfortable. Will... More 

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Deanne D, Owner at MainStay Suites, responded to this review

Dear Wanda B, Thank you for your kind words about MainStay Suites. It is always a great pleasure to hear about new guest like yourself discovering us. We are committed to providing unique service and experience that you will enjoy and hopefully keep you coming back. We look forward to serving you again soon. At your Service, MainStay Suites More 

Turks and Caicos, Caribbean
1 review
5 of 5 stars Reviewed 1 week ago

Hotel is in a great location as it is so close to many options. The staff were very pleasant. Be sure to ask the front desk for local events information and dinner coupons. Would recommend staying here to anyone.

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Deanne D, Owner at MainStay Suites, responded to this review

Dear Hurleysusie, Thank you so much for your recent visit and subsequent wonderful praise. Feedback, especially from such well-spoken customers like you, is not only invaluable to those researching businesses like ours, but is also important to us. We greatly appreciate you taking the time to share your comments and feedback with us. Thanks again. At Your Service, MainStay Suites... More 

Ringgold, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Love this hotel!! The rooms are great and the owners are amazing people. Stayed there for our 14th anniversary and really enjoyed it. The beds were brand new and felt amazing!! The breakfast in the morning started our day off right :)

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Deanne D, Owner at MainStay Suites, responded to this review

Dear Shelleyshand, That you would choose our business for such an important family occasion is quite pleasing to us. Wow...does this make us happy. We believe all guests should both expect and receive a high level of service. Thanks for sharing your memorable experience with others. At Your Service, MainStay Suites More 

Huntsville, Alabama
1 review
5 of 5 stars Reviewed 4 weeks ago

We stay at this hotel every time we go to chattanooga to see family. The staff is incredibly nice as well as the new renovations. The only down side is that they don't have a pool but when we asked the man upfront he gave us guest passes to the new YMCA just down the road.

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Deanne D, Owner at MainStay Suites, responded to this review

Dear jordanmwd11, Thank you for your wonderful description of our service. We work very hard to provide reliability, a great product and friendly service. To us it is the very least we can do for each and every one of our precious guest. Thanks again and come back soon. At Your Service, MainStay Suites More 

Deltona, Florida
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This place is the bomb. Great sleep on all new beds. Great staff and breakfast could have some improvements but, what do you expect for free. Creakier Barrel is just down the street. We were going to a Perry Stone conference and the rooms around the conference were sold out. Glad they were.

Review collected in partnership with this hotel

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

Dear larrycahmbless, We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our guest and especially those willing to provide their positive perspective with the online world and beyond. Please revisit us soon... More 

Henagar, Alabama
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here on two separate occasions. The first time was with a large church youth group and the second was a family trip. The rooms are spacious and comfortable. The staff is very friendly and helpful! We felt that is was a great room for a great price. We really enjoyed our stay!

Review collected in partnership with this hotel

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

Dear 590saraho, Thank you for your kind words about MainStay Suites. It is always a great pleasure to hear that we are serving our guest well. We look forward to serving you again soon. Gratefully, MainStay Suites More 

Southeast
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 22, 2015

Close to interstate but not noisy. Conveinent to mall and restaurants. Clean, front desk staff helpful. Breakfast bar typical, a little limited. TV channels didn't match list in room. Grounds were very well kept.

Review collected in partnership with this hotel

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Deanne D, Owner at MainStay Suites, responded to this review

What a terrific review. You covered virtually every aspect of what we think a customer should be evaluating when choosing a business such as ours. Thank you, and we hope to see you again soon. At Your Service MainStay Suites More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 12, 2015 via mobile

Overall experience was great, decent hotel, needed updated bathrooms and towels were worn out. Employees were really nice and friendly. Greeted every time walked by one. Breakfast was good, everything was fresh and stocked. Overall was very satisfied and highly recommend.

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Deanne D, Owner at MainStay Suites, responded to this review

Dear Cpjp814 We consider reviews of actual customers to be an important part of our business because it reflects upon how well we serve our customers. Thank you for sharing the good, the bad and thankfully no ugly. We will continue to work extremely hard to please everyone who comes though doors. Thank you again for choosing MainStay Suites. At... More 

Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 5, 2015

Another good hotel. Had average price for the facility. We needed room for 6 of us on the trip and this hotel had a room with 2 beds and a pull out sofa. Did not have the opportunity to use the pool or any other facilities on site. Average breakfast provide. Overall we would stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Deanne D, Owner at MainStay Suites, responded to this review

Dear jeffrey85, I would like to extend on behalf of our entire hotel our gratitude for your patronage. Your comments regarding our business is most appreciated. We are thrilled that you feel led to share your comments with fellow consumers. Thank you. At Your Service, MainStay Suites More 

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