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Sleep Inn Shallowford

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2351 Shallowford Village Drive, Chattanooga, TN 37421
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Sleep Inn Shallowford
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Sleep Inn Shallowford
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95 reviews from our community

Traveler rating
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    26
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29
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were traveling to Florida for a vacation and had been in the car for about 12 hours. We didn't have anything booked so we randomly picked the Sleep Inn. I am pleased to say that we enjoyed our brief stay. Desk manager was friendly, room was clean and quiet and the breakfast was all ready to go when we... More 

Was this review helpful? Yes
gmjima, General Manager at Sleep Inn Shallowford, responded to this review

Thank you for your many fine comments Clean comfortable and affordable That what we tr to be Hope to see you on your return trip from Florida Jim Antesberger GM More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great hotel, especially for the price. We woke up late and missed breakfast but the man at the front desk had them open half of it back up so we could at least have some cereal or something for the road. Everyone here was very polite and offered to help us in anyway possible. The room was... More 

Was this review helpful? Yes 1
gmjima, General Manager at Sleep Inn Shallowford, responded to this review

Thank you for your many fine comments. I hope to see you again on your next trip thru Chattanooga Its nice to see our efforts are rewarded Jim Antesberger GM More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 of 5 stars Reviewed January 5, 2015 via mobile

I walked into this hotel, it appeared to be nice and clean. Two hours later, i begin to see bugs crawling. I was immediately moved to another room in which i spotted bugs also.There were even dead bugs in the referiger in the room i was moved to. However, management was very helpful and did provide a refund. This hotel... More 

Was this review helpful? Yes
gmjima, General Manager at Sleep Inn Shallowford, responded to this review

Not a lot I can say .I do apologize . I do want you to know that we do have our rooms serviced on a regular basis. Thank you for letting me know. Jim Antesberger GM More 

Waterloo, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 14, 2014 via mobile

we started at sleep in here, great, clean, love the shower, price decent. Went on to Valdosta, port Charlotte, Macon, Corbin, Milan........Sleep Inn is the only way to go ..... Very very happy traveller

Was this review helpful? Yes
gmjima, General Manager at Sleep Inn Shallowford, responded to this review

Please excuse the delay in responding to you . I dont know how I missed it, especially one as complimentary as your was. Thank you for your fine comments and I do hope you had a nice stay in Florida. Hope to see you again Jim Antesberger GM More 

Wyoming, Ohio, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed November 21, 2014

Stayed at Sleep Inn for one night on way to Florida. Very nice motel --- room was clean, breakfast was reasonable, convenient to interstate with many restaurants within walking distance. Would stay there again on the way home.

Was this review helpful? Yes
gmjima, General Manager at Sleep Inn Shallowford, responded to this review

Thank you for your nice comments. Hope to meet you on your return trip. Thanks you for staying with us Jim Antesberger GM More 

OKEECHOBEE
Contributor
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 1, 2014

We just needed a place to sleep and shower one night while visiting on Signal Mountain, so we were looking for something inexpensive. Sleep Inn was inexpensive but wonderful and in a safe location. The room was quite clean, a little smaller than most, but it had a flat screen tv, a small frig tucked under the sink counter, a... More 

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gmjima, General Manager at Sleep Inn Shallowford, responded to this review

Dear Corrine Thank you for all your nice comments Hope we got your Choice points taken care of. Hope to see you again in the near future Sincerely Jim Antesberger GM More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 26, 2014

I would love to write a review raving about the excellent customer service and experience I had at this hotel, however this is NOT the case. Let me start by saying that the only help we received was from the "new" employee that the GM conveniently threw under the bus upon check out. She is the ONLY reason this establishment... More 

Was this review helpful? Yes
gmjima, General Manager at Sleep Inn Shallowford, responded to this review

Dear Customer We accomodate many guests each evening and strive to make their stay a satisfying one. The goal of our hotel is to provide dependable servicer at reasonable prices. Its disappointing to learn that your unhappy. Please accept my apology. Just a note to let you know that I am the GM and do not recall any one of... More 

Robbinsville, North Carolina
Top Contributor
63 reviews 63 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 21, 2014

It had been a while since I stayed at this property but It was as good or better than the last time. The staff were friendly and helpful and the room was up to Sleeps standards. Good bed, furnishings were modern and in new condition. I would stay again when in the area.

Was this review helpful? Yes
gmjima, General Manager at Sleep Inn Shallowford, responded to this review

Thank you so much for your positive response. Its nice to see our efforts being rewarded. Thanks for making my day. More 

Pensacola, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2014

My husband and I stayed at this hotel for one night during a weekend trip to Tennessee. It is a good base for what we wanted and it was clean, which is what matters most to me. There was some dust on the bathroom vent and minor things of that nature, but nothing that would make me not want to... More 

Was this review helpful? Yes
gmjima, General Manager at Sleep Inn Shallowford, responded to this review

A clean comfortable stay at an affordable price. Thats what we are all about. Thank you for responding and I hope to see you again in the near future More 

Birmingham, Alabama
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 27, 2014

Non-Smoking - Standard Room with 2 beds. Room 301. This room is to the right of the elevator, so it could be noisy if there were lots of people here waiting for the elevator. The “Smoking” rooms are at the end of the hall the other way.This motel does not have King beds. Located in Hamilton Place Shopping Center area.... More 

Was this review helpful? Yes
gmjima, General Manager at Sleep Inn Shallowford, responded to this review

Thank you for taking the time to comment on your recent stay with us. We do like to be better than average. Sometimes the construction is what it is and little can be done about that. I do hope that our employees treated you well and you found good value for the dollar Sincerely Jim Antesberger GM More 

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