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Comfort Inn

2.5 of 5
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2420 Williams St, Chattanooga, TN 37408 (Formerly Hotel Chattanooga - Downtown / Lookout Mountain)
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1 room 1 guest
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232 Reviews from our TripAdvisor Community

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Traveler rating
    75
    92
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    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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    (232)
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    (47)
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  • Dec-Feb only
    (33)
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Acworth, Georgia
1 review
4 of 5 stars Reviewed 6 days ago NEW

We got a pretty good rate through online booking, found an online special for a couple of weekday nights. The hotel was clean, newer-looking (if not updated recently), The breakfast bar was okay. the usual pastries, etc. First day, there were scrambled eggs and different types of bacon and sausage, and was really good. Second day, it was like a... More 

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Pelham, Alabama
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

First of all, I received a great rate on ths hotel located near downtown Chattanooga. The accommodation are really nice and updated. The staff is extremely friendly and helpful. When I called to complain about the service of the cable TV, the gentlemen was willing to switch me to another room, but I did not switch rooms. The king size... More 

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Bowie
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Finding this place off the Interstate is an adventure given Chatanooga's love of "one way streets". Getting back ON the interstate is also and adventure. That said, this hotel is excellent-comfortable rooms, great price, and a superlative breakfast buffet. Can't think of a bad word to say about it other that finding it. If I went back I'd time my... More 

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

They have made improvements to this hotel. Everything was neat and updated. The rooms were comfortable. Nice place to stay. Convenient to many Chattanooga activities. Breakfast was well supplied and fresh.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 weeks ago

I agreed to book 2 rooms in this Comfort Inn because my parents participate in their rewards program. Never again! Where to begin? The handle was missing from the connecting door leaving just a sharp metal spike. There was no toilet paper in either bathroom. We asked for it and the front desk said they would send it. When they... More 

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Troy, Alabama
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Worst checkin I've had in a long time!!! Line of 4 or 5 people waiting to checkin and desk clerk leaves the desk to check a room saying housekeeping isn't always right when reporting clean rooms. Really?????? Tried to pay for the room with cash and was told I had to leave a $100 cash deposit for a room I... More 

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Florida
Level Contributor
93 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I wasn't expecting much after reading many of the other hotel reviews in the area. So we decided to take a chance on this one because of all the good reviews. Im so glad we did. Friendly staff. Comfort beds. Clean room. Nice breakfast. Rooms and hotel updated and very nice. We will stay here again next time we are... More 

Was this review helpful? Yes 1
Milwaukee
Level Contributor
46 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel that seemed pretty modern. The breakfast was typical for a hot hotel breakfast our room was comfortable. I was a little freaked out getting off the freeway as some of the neighborhood looked to put it nicely run down. Everything right around it seems pretty secure though. Would stay there anytime

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Daytona Beach, Florida
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Me and my family stayed here for 5 nights what a great experience the bathroom was huge which I loved the beds we're so comfy the room was super clean closed to everything and I mean everything yes the area is not in the best area but Chattanooga is cleaning there city up which is great and once your on... More 

Was this review helpful? Yes 2
Knoxville
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 5 weeks ago

There was no cold water in the shower which made for a very hot "sponge shower", the refrigerator and air conditioner rattled all night, and the smoke alarm went off at 4:30am and again at 6am. The staff at the front desk said, "Sorry, there is nothing we can do." Well, there is something I can do: never stay at... More 

Was this review helpful? Yes 1
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