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All 95 Chattanooga hotels

Comfort Inn

2.5 of 5 Hotel   |   2420 Williams St, Chattanooga, TN 37408 (Formerly Hotel Chattanooga - Downtown / Lookout Mountain)
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72%
Ranked #31 of 95 hotels in Chattanooga
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
momrnc Sevierville, Tennessee
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151 people have reviewed this hotel

Traveler rating
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    35
    10
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Sevierville, Tennessee
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I normally google the area of a hotel, read all reviews from several sites and research how centrally located I will be in a hotel. On a last minute decision, I was driving and had my daughter google hotels close to the TN Aquarium....... All the downtown hotels were close but +$150 per night is ridiculous! Found this Comfort Inn... More

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Rakia H, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Downtown Lookout Mountain. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with Housekeeping and the front desk to ensure we handle these types of situations differently... More

Memphis, Tennessee
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

had been looking for a place to stay near downtown and also Lookout Mountain. We were trying to stay at a Choice property to get our two nights for a free one. Glad we did. James at the front desk was very helpful with directions. This was about 2 miles from downtown, and about two miles from the road to... More

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Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing special, but for the price, it served our needs. Were there for a short weekend in Chattanooga to visit with family. Room was clean, bed was comfortable, breakfast was sufficient. I would call it a good value, but don't expect the Ritz Carlton for the price. Keep your expectations realistic, and you won't be disappointed.

Was this review helpful? Yes 1
Jasper, Alabama
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband, daughter, and I stayed here just one night for a volleyball tournament. I was worried about the location after reading some of the reviews but we had no problems. They have a guard on duty at night. Check-in was quick and easy. Room was clean and beds were comfortable. Breakfast could have been better. Very convenient to interstate... More

Was this review helpful? Yes 1
Cookeville, Tennessee
Top Contributor
108 reviews 108 reviews
25 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed March 8, 2014

I needed a place close to downtown. The location was a bit off-putting, but TA gave it 4 stars so I rolled the dice. It was a good move - on the inside this hotel was great! The rooms were well appointed, very comfortable (especially the bed!) and spotlessly clean. It is only a 5 minute drive from downtown so... More

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Atlanta, Georgia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 23, 2014

Just stayed at this hotel last weekend for a cheerleading competition. Can only say this hotel is ok. Not the best location, rooms ok and reception was not very nice or helpful. Breakfast was nice to have and adequate. But not much else. Will look elsewhere next time.

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Rakia H, Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More

Austin TX
Top Contributor
116 reviews 116 reviews
53 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed January 2, 2014

This hotel is in sort of a dodgy neighborhood but is convenient to downtown. Watch for the one-way streets as they make getting around tricky. Glad we had our GPS. Our room was fine. The breakfast was good; was just missing gravy for the biscuits.

Was this review helpful? Yes 1
Lancaster, New York
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 29, 2013

12-28-13 Neal & Ellen Room 119 backs up to the fitness room even with our TV on we could hear people using the machines, also there is a TV in the fitness room although the room is for use from 6am to 11pm had to go to the front desk and have it shut off at 2:30 am. The room... More

Was this review helpful? Yes 2
Christiansburg, Virginia
Top Contributor
265 reviews 265 reviews
45 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed December 28, 2013

We stayed here 2 nights between Christmas and New Year's Day. The staff was exceptionally helpful, especially in giving directions to the various sites in town. Breakfast items changed each day but included some form of eggs, meat and of course breads and waffles. My only complaint has to do with the layout of the bathrooms. The door is set... More

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Orange city
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2013 via mobile

We couldn't have been happier. My high school long time friend and I met up in Chattanooga for a week long get together. I read the other reviews and took the chance this hotel would be safe and clean. I have to say it met all our expectations. It was easy to get to downtown area and to all attractions.... More

Was this review helpful? Yes 1

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Additional Information about Comfort Inn

Also Known As:
Hampton Inn Chattanooga - Downtown / Lookout Mountain Hotel
Hampton Inn Chattanooga - Downtown / Lookout Mountain Hotel Chattanooga
Downtown Chattanooga
Hampton Inn Chattanooga
Chattanooga Hampton Inn
Address: 2420 Williams St, Chattanooga, TN 37408 (Formerly Hotel Chattanooga - Downtown / Lookout Mountain)
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Reservation Options:
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