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Homewood Suites by Hilton Chattanooga/Hamilton Place

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2250 Center Street, Chattanooga, TN 37421
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Homewood Suites by Hilton Chattanooga\/Hamilton Place
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403 Reviews from our TripAdvisor Community

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Dublin, Georgia
Level Contributor
14 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This place is so comfortable, spacious, and clean. It's a great location. A bit tucked off but everything is conveniently located and within 10 miles for the most part. A few restaurants within walking distance.

Helpful?
Thank Tosha H
Green Bay, Wisconsin
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in September and looking forward to another stay. Wow we we in for a surprise. Never was it mentioned that the hotel was under renovation on the Hilton web site. After checking in with Kim at the front desk we proceeded to our room on third floor number 324. The nightmare began. There were wastebaskets going to our room... More 

Helpful?
Thank Donald V
Kelley H, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review

Dear Donald V We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Sterling, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 2, 2016

Spacious, comfortable room for family of 6 with Grandma too. Front desk staff very helpful, but breakfast area not up to par. The food was good, but the tables were rarely wiped off by the breakfast staff and the floor was always a mess. Not up to par for a Hilton property. Kids were also disappointed that the pool was... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Charles Christo... P
Kelley H, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review

Thank you for the comments regarding your stay. I have shared them with our staff to assist in improvements. We hope that you will stay with us again in the future! Thank you! More 

New Market, United States
1 review
4 of 5 stars Reviewed December 29, 2015

The Homewood Suites at Hamilton Place Mall is a great value with spacious rooms and close proximity to lots of great shops and restaurants at Hamilton Place. The only downside with this hotel is that it does not offer complimentary transportation (shuttle or van) to Hamilton Place Mall and nearby restaurants and shops.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Andrew W
Decatur, Illinois
Level Contributor
136 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed December 26, 2015

Friendly staff, but down hill from there. Furnishing showing their age throughout: carpet, walls, doors, tables, chairs, lighting fixtures, even a broken shower door. And the two worst breakfasts I've ever had in a Homewood. Try the Embassy or Hampton until the renovations are finished.

Helpful?
Thank decatur_dug
Kelley H, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review

Dear decatur_dug I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience a hopefully improved level of customer service. Thank you once again... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 19, 2015 via mobile

We usually stay at Hilton hotels and are always very happy. However, it is our first night here and we are very unhappy. The maintenance guy is super nice, he is fixing our issues and he isn't even on the job. The ladies who work here are nice as well. At the same time, it doesn't fix that the fireplace... More 

Helpful?
Thank Margarita N
Kelley H, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review

Thank you for your comments regarding your stay and we apologize that we did not meet or exceed your expectations. We do hope to see you again whenever you travel through. More 

Chicago, United States
1 review
4 of 5 stars Reviewed December 19, 2015

I would recommend this hotel when traveling to Chattanooga. I was there on business and the conference was held at the hotel. The rooms were spacious, convenient location and the staff was friendly. The complimentary breakfast was very good.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Robert H
Kelley H, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review

Thank you so much for your recent comments regarding your stay. We are glad that you enjoyed yourself while here and hope to see you again in the future. More 

chicago, United States
2 reviews
5 of 5 stars Reviewed December 16, 2015

Most of the comforts of home. Your suite has a living room, kitchen/dining equipped to dine in (working appliances, plates, silverware, etc), a bedroom & bathroom. Spacious, quiet & comfortable. Staff friendly & very helpful. Plus its pet friendly.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Neil M
Kelley H, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review

Thank you very much for your wonderful comments and we are glad that you enjoyed yourself while you were here! I will be sure to share your comments with our staff and we hope to see you again. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 15, 2015 via mobile

Very dissatisfied with breakfast.. everything is bacon and sausage. ...nothing for people that don't eat pork.... The lady at the food prep. Is very nice lady. She understood the complain... Every morning there should be non pork hot meal...at least don't mix eggs with bacon when you already have bacon on the side. ...that does not make sense....

Helpful?
Thank Jama x
Kelley H, General Manager at Homewood Suites by Hilton Chattanooga/Hamilton Place, responded to this review

Thank you for your feedback. We apologize for the quality of food you experienced. We are working to improve our menu offerings and welcome your comments. We hope you will consider staying with us again the next time you are in area. Thank you, More 

Richmond, VA, United States
2 reviews
3 of 5 stars Reviewed December 14, 2015

Great bed, darkening drapes, sitting room and bathroom comfortable. Hot breakfast was just ok...never had the opportunity to attend the evening reception. VERY close to Hamilton Mall and numerous eateries, as well as I-75. Approximately 20mins to downtown Chatt, without all the traffic...

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Audrey R
Questions? Get answers from hotel staff and past guests. Ask a question

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